Pavilion Place
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Real Feedback from Actual Residents
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A+
Reviews Summary Video
Real Feedback from Actual Residents
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A+
Award Winner
5402 Renwick Dr, Houston, TX 77081

4.0

(1229 Reviews)
$820 - $1,355/mo
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Move-In Specials

LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04...

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Reviews

4.0 rating

1229 total reviews

(

196 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Prospective Resident 328423

ProspectVisited 2019

5.0

6/4/2019

This place was absolutely amazing. The staff was incredibly friendly and really helpful. Our leasing consultant ------ was the awesome and very caring and was honestly the highlight of the trip he was very concerned about our needs and answered our questions fast and he was just amazing.

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    Jullian_T

    ProspectVisited 2019

    5.0

    5/31/2019

    I stopped by here today and this place was my favorite. The price is unbeatable compared to others for the quality in the apartments. If you stop by ask for ----- she was really sweet and helpful with me.

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      Current Resident 291471

      Resident 2019

      5.0

      5/31/2019

      I absolutely love the two leasing Agents ---- and -----! When we first walked in it was ---- who assisted us by showing us our apartment. Ms ----- was so patient with us going over our lease. They're extremely helpful and very welcoming. Very infectious energyHome sweet home!!! -Joy

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        Prospective Resident 277149

        ProspectVisited 2019

        4.7

        5/29/2019

        Initially when I walked in I was greeted by a smile from one of the leasing agents, -----. The environment of the place is very welcoming and makes you feel like home. ----- was by far the most welcoming and friendly agent I've spoken to in my long run of apartment hunting. The unit was very spacious and the price was extremely affordable. I am still debating on leasing based on location but was definitely intrigued to leave a review based on the spectacular customer service I received.

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          Current Resident 272995

          Resident 2019

          4.5

          5/29/2019

          I feel extremely satisfied with my current living arrangements here at pavilion Place. Although the gates could be a bit faster opening and closing (for security reasons but still acceptable), I feel safe and respected as a member of this community. ------ was prompt and very professional when walking me through the application process, moving in, and other requests that I have asked of him. I couldn't be happier choosing this apartment complex.

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            MelloCalm77

            Resident 2019

            4.8

            5/28/2019

            I want anyone who is reading this to understand from the time I walked into the apartment complex seeking a place to stay, everyone was hospitable. They answered my questions but more importantly they did everything in their power to make me feel welcomed. Unfortunately ministry calls for me to go back to Austin but the staff ------ and ------ and others GREAT! THANK YOU ALL for your understanding and time be blessed, ------- J.

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              Prospective Resident 241003

              ProspectVisited 2019

              5.0

              5/24/2019

              ------ was super friendly! Definitely helped us pick the right place and helped accomodate us with what we really wanted. Loved how he was all up for showing around and informing us about the apartments and surrounding areas.

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                Prospective Resident 241065

                ProspectVisited 2019

                5.0

                5/24/2019

                ------ was very informative and eager to show us around the complex. He was able to make the application process easy and smooth. Would highly recommend seeing him if you're interested in checking out these apartments.

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                  Kwade99

                  Resident 2019

                  5.0

                  5/9/2019

                  Always on top of thangs . Always willing to go that extra step to make you live more comfortably . Always answers the phone never have to worry about an attitude from any of the employees and always ready to help

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                    Prospective Resident 914759

                    ProspectVisited 2019

                    5.0

                    4/16/2019

                    When I came into the Pavilion Place, the service was great and very friendly. ---- attended me in a great manner and toured me around. The environment was enjoyable and the community overall was relaxing and welcoming. I leased here because of the awesome qualities that not only make the Pavilion Place community, but also the excellent service they provide.

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                      Rubygarcia

                      ProspectVisited 2019

                      5.0

                      4/14/2019

                      These apartments are sooo nice. They have great prices for what you get and the staff is really good at answering all your questions. I've been to a couple of apts these past 2 weeks and nobody else was as helpful and polite as --------------! ???? they definitely know what they are doing here. The apts are a good size and also have security at the entrance which I love, makes me feel safe to have my children living here. I would recommend everyone here for sure. ------------

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                      Leprince_D

                      Resident 2019

                      5.0

                      4/7/2019

                      ---- and ------ and ----- they have themost professional customer service i ever know and because of this im going to renew my lease for another year i enjoy my stay at pavilion place i recommend this place to everyone

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                        Former Resident 831927

                        Resident 2019

                        5.0

                        4/7/2019

                        I want to thank ---------------------- for an amazing Customer service by Them. This property is very Clean and quiet. I love my new apartment all thanks to the office staff helping me in the moving process.

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                          Normangayle1

                          Resident 2019

                          5.0

                          4/4/2019

                          --------------- are hands down the people you need to talk to if you want to look into moving here.. my lease was up and my made a huge mistake of moving out and two weeks later I moved right back in and they set me up in the matter of hours.. this is an elite team of individuals.. if my word isn't golden ask anyone who lives here over 2 years.

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                            Logan_R

                            Resident 2019

                            4.3

                            3/29/2019

                            Great environment community and desire really easy to see map. It is huge but its divided intk secrions where you can know and very friendly people. --------------- is a great character to meet and helpful at all cost.

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                              AnjelinaA

                              Resident 2019

                              4.7

                              3/28/2019

                              These apartments are AMAZING. There are no other words to describe. Now at first it may seem like the area will affect the apartments and how safe or efficient they are because it is not in the prettiest part of town, but let me tell you now...these are the most friendly, safe, efficient and affordable apartments around. I absolutely love them, they're quiet all day and night, there's absolutely no suspicious activity at due to the ID entry and exists on each side of the apartments. We have no issues with bugs, insects, pest, mold or anything of the sorts with the maintenance and staff that run the complex. They're pet friendly and most of all AFFORDABLE, you would think they're prices would imply that they're horrible because they're so affordable but it's the complete opposite here you get to bake your cake and eat it!!! Not only is the apartment complex itself completely hard to not love but the staff is WONDERFUL!!!!! Especially the man himself to made us living here even better Mr. ---------------, he was EXCELLENT, almost more enthusiastic than my boyfriend and I; he was knowledgeable, friendly, kind, patient and overall made this process more exciting and fun. He helped us meet our budget and helped us get a further understanding and feel of the apartments which was an even better plus!!! He was there through every step of our process not once showing signs of rudeness or non-interest, it's almost as if he'd known us our whole life the way he was willing to help. He was absolutely amazing and I'd recommend you talk to him if you want to live here and I definitely recommend these apartments to everyone looking for an affordable, nice, quiet, and safe place to live.

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                                el juancho

                                Resident 2019

                                4.3

                                3/28/2019

                                The reason I give it 5 stars overall is because as soon as I walked into the leasing office I was greeted. I felt welcomed right from the start and everyone was ready to help answer questions and ready to help . Specially ------ , he was super kind took the nervousness out and I felt like questions were so easy to ask with him. He helped me get my new home!

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                                  Current Resident 731487

                                  Resident 2019

                                  5.0

                                  3/27/2019

                                  ----------------- was so helpful from the first day I called about the apartment until the time I got it I really appreciate her service..I like the view of the highway easy access to here is really great and from my point of view the property is clean and quiet

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                                    Current Resident 729317

                                    Resident 2019

                                    5.0

                                    3/27/2019

                                    It was fast, easy ,& the staff were all polite. I feel like these gentlemen who work here should all receive a Bonus for their work effort. ------ is the name of the person who was helping me , leaving me with the ultimate satisfaction of finding my new apartment .

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                                      Narin-2018

                                      ProspectVisited 2019

                                      4.2

                                      3/26/2019

                                      Great customer service from ---------------. He pretty much answered all my questions. I was surprise, the apartment was very clean and unbelievable. He prepared some of the basic supplies for me . He is very patient , knowledgeable and polite. I am very happy and satisfied to move here. Amazing office staffs .

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                                        Bfriar

                                        ProspectVisited 2019

                                        4.2

                                        3/21/2019

                                        The leasing agent ------ has been really helpful helping with the moving process, he's very knowledgeable about the apartments in with the area in general and he has great customer service. Ask for ------ when you visit he will know steer you wrong. Ive visited the pavilion place twice and from what I see I love the neighborhood and the apartments so far. The community is gated, has fitness center , laundromat and corner store in the community. I love it!

                                          Property Manager Response

                                          3/25/2019

                                          Thank you for your review of Pavilion Place! We are glad that Miguel as helpful with your tour of our community. Thank you for calling our community your home.
                                          Review Author Icon

                                          Anibal_L

                                          ProspectVisited 2019

                                          4.7

                                          3/18/2019

                                          Really nice place for living, nice lobby, excellent staff specially ---------------- he was really helpful, professional and kind! He helped me with every little thing that I needed and made the process smooth and easy!

                                            Property Manager Response

                                            3/25/2019

                                            Thank you for your review of Pavilion Place! We are thrilled Ronald provided you with teh customer service you deserve.
                                            Review Author Icon

                                            Current Resident 640130

                                            Resident 2019

                                            5.0

                                            3/17/2019

                                            First of all I want to say that I enjoy and love this property especially my apartment. Leasing staff are amazing especially -----------------. They make sure that if you put a work order, it's going to be done ASAP. Again thank you guys.

                                              Review Author Icon

                                              Current Resident 632380

                                              Resident 2019

                                              4.2

                                              3/16/2019

                                              Lived here for lease than a day and the actual apartment is pretty nice, no problem with it so far. Nice size, everything works, has all the amenities. Only thing I question so far is the neighboring apartment complexes. Hopefully the gates and security works!

                                                Property Manager Response

                                                3/18/2019

                                                Thank you for your review of Pavilion Place! We are happy your first few days in our community have been wonderful! Please feel free to reach out to our team should you have any questions. Thank you for calling our community your home.
                                                Review Author Icon

                                                Current Resident 609285

                                                Resident 2019

                                                5.0

                                                3/14/2019

                                                I love this community because, of the quick and fast service we received from staff. Especially, ------, he was professional and kind to us from the beginning. He made our transition easy and painless. We highly recommend speaking with him if you need anything.

                                                  Property Manager Response

                                                  3/18/2019

                                                  Thank you for your review of Pavilion Place! We are happy that you love our community because of our great team. Thank you for calling Pavilion Place your home.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1A

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 615 sq. ft.

                                                  $820

                                                  See Floor Plan Details

                                                  1B

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 701 sq. ft.

                                                  $870

                                                  See Floor Plan Details

                                                  1C

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 800 sq. ft.

                                                  $930

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2A

                                                  3 Available Units

                                                  2 Beds, 1 Bath | 962 sq. ft.

                                                  $1,275

                                                  See Floor Plan Details

                                                  2B

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,040 sq. ft.

                                                  $1,355

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A+
                                                  A+

                                                  Renter Ratings

                                                  A+

                                                  Review Ratings (from 141 reviews)

                                                  Noise

                                                  4.8

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.8

                                                  Office Staff

                                                  4.9

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.9

                                                  Survey Scores N/A

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  141

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.38 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry Facilities
                                                  Parking
                                                  • Parking
                                                  Pets
                                                  • Dog Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
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                                                  • Cat Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
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                                                  Other
                                                  • 24/7 Emergency maintenance service
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Large Dog Friendly
                                                  • Lush Landscaping & Mature Trees
                                                  • Multiple Swimming Pools
                                                  • Privacy Fencing with Controlled Access
                                                  • Resident Portal
                                                  • Resident Service Center
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                                                  Leasing

                                                  Discover an apartment community that offers you comfort and convenience while keeping you just minutes away from the pulse of the great city of Houston. Just 15 minutes west of downtown, Pavilion Place is idyllically located right off I-69 in the charming and peaceful West Houston neighborhood of Gulfton, amazingly close to countless attractions and amenities. Our inviting 1 and 2-bedroom Gulfton apartments are stylishly appointed with designer color-coordinated interiors, as well as large walk-in closets and fully equipped kitchens. The resident community is able to enjoy six unique swimming pools, all across the property. While there is an abundance of shopping, dining, and resources in the area such as The Galleria Mall and all of the other attractions on Westheimer Road. As an IMT managed community, Pavilion Place offers 24/7 emergency maintenance service from our dedicated resident service center. Whenever you are ready to visit our fabulous apartments in Houston, TX, we are ready to welcome you! Text or call us to set up your private tour today.
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                                                  Leasing Options

                                                    • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IMT Residential

                                                  A
                                                  A
                                                  Communities
                                                  58

                                                  Questions & Answers (1)

                                                  pavilionplace
                                                  Asked on: 12/11/2017
                                                  Q: Is there any 1 bedrooms available?

                                                  Frequently Asked

                                                  How is Pavilion Place Rated?
                                                  Based on 1229 number of votes by renters, Pavilion Place is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Pavilion Place ?
                                                  Pavilion Place is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Pavilion Place is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Pavilion Place ?
                                                  Pavilion Place is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Pavilion Place ?
                                                  Pavilion Place is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Pavilion Place is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Pavilion Place ?
                                                  Pavilion Place is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.38 days to their community reviews in the past year.
                                                  Who manages Pavilion Place ?
                                                  IMT Residential
                                                  What is the pet policy at Pavilion Place ?
                                                  dog Allowed
                                                  Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                  Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                  cat Allowed
                                                  Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                  Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  What is the move-in special?
                                                  LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04/15/26. $1000 will be credited to the second full month's statement. Special excludes all property transfers and current residents.

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                                                  Pavilion Place is a 615 - 1,040 sq. ft. apartment in Houston in zip code 77081. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $820. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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