4.3 rating
634 total reviews
(
277 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1384616
Verified Resident • 2022 - 2026
4.3
3/31/2026
The maintenance team is excellent. David always fix any problem with have in the apartment. Location is great, community is friendly, they used to serve coffee at the lobby which was great ! Thank you
3/31/2026
Updated Review
Current Resident 1301540
Verified Resident • 2014 - 2026
4.3
3/30/2026
I have been consistently satisfied with the maintenance work by the staff. They are friendly, professional and competent. Even in emergency situations, they respond with calm competence. That, in itself, means a lot.
3/30/2026
Updated Review
Current Resident 809565
Resident • 2014 - 2026
5.0
3/19/2026
As a long time resident, I wanted to leave this review specifically because of how the building handled the severe ice storm we had about a month ago. The storm started as snow and quickly turned into ice. It was so bad that my own shovel actually broke while I was trying to clear it. What really stood out to me was that the Aspen staff had metal shovels available for residents to borrow, and they organized it in a fair system so everyone had a chance to use one. That kind of thoughtfulness really impressed me. They also did an excellent job salting the walkways and common areas around the building. Everything was treated well and I never saw anyone slip during the entire storm. They even had designated areas where the plow trucks could dump the snow, which kept everything organized and prevented large piles from blocking walkways or parking areas. I was even talking with another resident while shoveling and he mentioned how much he appreciated what the building was doing too. The Aspen staff and management stayed available throughout the whole storm process, and they were also communicating with residents by email with updates during the storm in case anyone needed anything. On top of that, our power never went out. Moments like this show what good management really looks like. I truly appreciate the effort the Aspen team put in to keeping residents safe during a difficult storm… and this is part of the reason my wife and I call the Aspen home.
3/19/2026
Current Resident 1409823
Verified Resident • 2025 - 2026
3.2
3/12/2026
The apartments are big and building has pretty good amenities. It's a little pricey for the location but utilities are a flat rate every month and parking is free so for the size of the apartment and the amenities, it's a decent deal.
3/13/2026
Current Resident 1407731
Verified Resident • 2010 - 2026
5.0
3/2/2026
The office staff is responsive and helpful. The community is kept clean and in good repair except for the elevator situation. The maintenance staff worked quickly and efficiently to repair the issue. I was satisfied with the work performed.
3/3/2026
Current Resident 1403740
Verified Resident • 2020 - 2026
4.2
2/9/2026
Fire alarms go off regularly and the middle elevator has been broken on and off for the last 2 years. Excellent maintenance staff and knowledgable leasing office staff. Concierges are quick to respond and reliable
2/9/2026
Current Resident 1400876
Verified Resident • 2025 - 2026
4.5
1/26/2026
The biggest selling point was that utilities were included. The only downside is there is no dryer and washing machine. Other than that, the place is clean and quiet. I'm happy with my decision to move here.
1/26/2026
Updated Review
Current Resident 1339967
Verified Resident • 2021 - 2026
5.0
1/14/2026
Great place to live. Staff is very responsive to the needs of the community and the people that live here are polite and considerate. Been here several years and I don't anticipate leaving anytime soon.
1/15/2026
Updated Review
Current Resident 1252319
Verified Resident • 2019 - 2026
4.5
1/14/2026
Not interested in responding to this question. It's why I avoided the survey. This should be an option, not a required question. Please make a change for future surveys if you really want more participation.
1/15/2026
Current Resident 1398427
Verified Resident • 2025 - 2026
5.0
1/14/2026
A great experience so far, I really enjoy living in this building. The management is responsive and friendly, maintenance is prompt and efficient, and the common areas are always clean and well-kept. It feels safe and welcoming, and I appreciate the sense of community here.
1/14/2026
Updated Review
Current Resident 1302023
Verified Resident • 2024 - 2026
4.8
1/13/2026
Amazing staff and spacious apartments. Additionally, the apartment has a great community and neighbors. The neighborhood is safe as well. This is an apartment that I would highly recommend. The apartments are really really spacious.
1/14/2026
Current Resident 1397921
Verified Resident • 2024 - 2026
4.3
1/12/2026
It is a quiet apartment, and I have nice views of the city. I have had problems with safety due to my status as a crime victim of corruption and other crimes in the city. My safety is my main concern. The leasing office is aware of the problem. This is an older building so there are quirks which periodically inconvenience me.
1/12/2026
Updated Review
Current Resident 1303641
Verified Resident • 2021 - 2025
5.0
12/26/2025
I would recommend. There could be more attention to residents' needs. But I would recommend. The building could also notify residents of building-wide maintenance sooner + let residents know the purpose of the building-wide maintenance.
12/26/2025
Updated Review
Current Resident 632540
Verified Resident • 2015 - 2025
5.0
12/22/2025
The Aspen has the best maintenance staff. They are quick, reliable, and professional. I never have to worry about a maintenance problem for long because they show up soon and they do not leave until the issue has been resolved.
12/22/2025
Current Resident 1391202
Verified Resident • 2024 - 2025
5.0
12/10/2025
Es un excelente edificio, la atenci?n del personal del leasing es muy buena al igual que los requerimientos del departamento de mantenimiento son muy r?pido. Lo recomiendo, las instalaciones est?n en buen estado
12/10/2025
Current Resident 1391201
Verified Resident • 2025
4.5
12/10/2025
The leasing office was professional and understanding with last minute changes to my move, and the move-in itself was smooth and successful, despite management also having a lot on its plate at the same time
12/10/2025
Updated Review
Current Resident 1249314
Verified Resident • 2025
5.0
12/9/2025
Millions of people use ApartmentRatings when searching for a new apartment. Your detailed feedback helps others make informed rental decisions. Please share your experience at this community in a few sentences so future renters can benefit from your review
12/9/2025
Updated Review
Current Resident 1359967
Verified Resident • 2021 - 2025
3.8
12/6/2025
The Aspen is generally a quiet and well-kept community. The neighborhood is somewhat walkable, and you are in proximity to DC. The shuttle service is convenient. The neighbors are usually friendly. It is an older building, so the maintenance may be annoying at times, but it is maintained.
12/8/2025
Current Resident 1387418
Verified Resident • 2022 - 2025
4.2
11/24/2025
Note the upkeep of the grounds is good, it is residents that do not pick up after their pet's. Elevators are an issue. My dog was attacked by a pitbull that did not reside in this building. The attack was in the building. The lady did pay for the emergency bill. Service, inquires and staff are GREAT!
11/24/2025
Updated Review
Current Resident 1379236
Verified Resident • 2025
4.5
11/12/2025
I'm having a very pleasant experience thus far with the building. Most recently there's been a lot of changes to the building but overall it looks like valuable improvements. I will continue to see how it works for me in the future
11/17/2025
Updated Review
Current Resident 487504
Verified Resident • 2014 - 2025
5.0
11/11/2025
My wife and I have been living here since 2014, going on 12 years now, and honestly, these past three years have been the best. Management has been excellent, and the maintenance staff is outstanding. The property is always kept clean and well maintained. Just this past week, they repainted the stairwells, and it looks brand new, like a fresh upgrade. The carpets are cleaned several times a year, and now there are electric vehicle chargers installed, something that was promised a while back and delivered. That's amazing progress. They have a great open-door policy, respond quickly to emails, and truly make us feel comfortable here. Parking is another big plus, it's complimentary, spacious, safe and easy to access, which is rare these days. I know the building had its challenges a few years ago, but it's improved so much. My wife and I were just talking about how smooth things have been, hardly any issues with the AC or heating, and everything's been working great. Jesse and Earl have really handled those challenges well, and we appreciate their leadership. Overall, we're very happy here and absolutely plan to renew our lease again. Thank you, Aspen, for everything
11/17/2025
Updated Review
Current Resident 1336042
Verified Resident • 2024 - 2025
5.0
11/11/2025
I've had a good experience living in this community. The management team is responsive, and maintenance requests are usually handled quickly. The neighborhood feels safe and quiet, and the location is convenient for shopping and commuting. Overall, it's been a comfortable place to live.
11/17/2025
Updated Review
Current Resident 1167973
Verified Resident • 2023 - 2025
4.2
11/5/2025
I am always satisfied with the service staff who carry out repairs in my apartment. The work is always done quickly, efficiently, and cleanly. Moreover, they are all very kind and friendly. There are no complaints about them.
11/7/2025
Updated Review
Current Resident 483191
Verified Resident • 2021 - 2025
4.7
11/3/2025
I have lived at The Aspen since 1997. It is a wonderful apartment and I have seen several around the area and none of them don't compare to The Aspen, for the location, price, security and overall satisfaction. I truly like where I live.
11/4/2025
Current Resident 1376673
Verified Resident • 2024 - 2025
2.3
10/10/2025
Don't move here. The staff is not helpful and is rude. Consistently have hot water outages without notice, comment, or information. When requesting information, I was told by their lawyer I couldn't speak to management about the issue
10/13/2025
St. Asaph
Studio, 1 Bath | 650 sq. ft.
$1,470 - $2,854
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Studio, 1 Bath | 650 sq. ft.
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Potomac A
Studio, 1 Bath | 650 sq. ft.
$1,507 - $3,157
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Carlyle
1 Bed, 1 Bath | 800 sq. ft.
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Cameron
2 Beds, 1 Bath | 984 sq. ft.
$1,987 - $4,813
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Madison
2 Beds, 2 Baths | 975 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 56 reviews)
Noise
4.5
Grounds
4.5
Safety
4.4
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.6
Survey Scores (from 360 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
56
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.75 days
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The Aspen is a 650 - 984 sq. ft. apartment in Alexandria in zip code 22305. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,470 - $5,473. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, Falls Church, Annandale, Fort Washington, Temple House, Temple Hills, Fort Belvoir, Washington, Suitland Silver Hill, and Lorton.