4.3 rating
634 total reviews
(
277 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1205944
Verified Resident • 2016 - 2023
4.5
12/7/2023
I like it :-) That's why I've been here for so long. Now I have had a few problems but I also understand that problems are expected in any living situation. Personally, as long as the issue is rectified in a timely fashion, I am ok with it, and that has been the case for me.
12/7/2023
Prospective Resident 893827
Prospect • Visited 2023
5.0
12/4/2023
Rented online without seeing the space and moving in this week. I was sincerely impressed by the staff and looking forward to moving in. I received a video of my new home and will update this review once I more in. So far so good!!
12/5/2023
Updated Review
Current Resident 1203492
Verified Resident • 2018 - 2023
3.8
11/29/2023
Overall I love this community. However many of the upgrades are cosmetic to recruit new renters while older systems due for upgrade take a long time to be repaired. I appreciate the epipe work. I would like to see the building do more work to update the gym and package/front desk situation. For example, the treadmills do not work on the manual setting even though it is a program. Also, is the coffee machine for the leasing office or the residents? Many residents leave for work before the leasing office opens and returns after the leasing office closes. Coffee supplies are out and area is sometimes messy before 9 am and after 6pm. It feels silly if I am paying for this amenity but can not use it because I work regular office hours. It also often looks dirty because of coffee spills and sugar wrappers are left on the counter. Could the concierge service this area (restock, wipe up spills)?
11/30/2023
Current Resident 1202846
Verified Resident • 2022 - 2023
5.0
11/27/2023
I have lived at The Aspen and maintenance and management are quick to handle any issues that might occur onsite and are punctual on informing residents with updates as they are needed. Communication between residents and management are very good.
11/27/2023
Current Resident 1201218
Verified Resident • 2023
4.2
11/20/2023
Smooth and easy move-in process with friendly and helpful staff. Safe community with nice views. Was able to easily book the loading dock for moving in. And they're open until 6 in the leasing office which worked well with my hours.
11/21/2023
Current Resident 732751
Resident • 2021 - 2023
5.0
11/20/2023
The Aspen is a great older community located in del ray. The staff in the leasing office is extremely responsive and communicates well. The maintenance staff have fix all of my issues promptly. I have recommended this community to my colleagues and friends.
11/21/2023
Updated Review
Current Resident 637774
Verified Resident • 2016 - 2023
4.0
11/1/2023
It is a pleasant community and feels safe. The landscaping is well maintained. The main issue is the fire proof doors that allow sound to easily enter the apts and how the doors on each apt slam shut when they could possibly be made to close differently. Most residents are courteous, but some may not be, regardless of the hour--early or late.
11/6/2023
Current Resident 1194375
Verified Resident • 2023
3.2
10/30/2023
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10/30/2023
Current Resident 1193674
Verified Resident • 2023
4.2
10/27/2023
The apartment, community, amenities, appliances, and the management team contribute to making a great living space. There is a lot of personal preference that plays into it as well, but I have always found that good management can turn a bad community great, and bad management can turn a good community bad. At the Aspen, I am fortunate enough to have the best of both worlds. Earl, Aleksandra, and Marisa have proven they are dedicated to the work they do and their tenants. Between exemplary professionalism, competence in their profession, and great customer service, you couldn't wish for a better group to manage the property. I have called the Aspen home for the last year and will continue to stay here in the future. 10/10 could not recommend these people enough.
10/28/2023
Updated Review
Current Resident 393660
Verified Resident • 2020 - 2023
4.0
10/23/2023
Generally positive, though the building has faced some challenges in terms of maintenance I feel that the management team is usually up to the task - the exceptions tend to be in specific contractors, the elevator contractor and the washer/dryer contractor have abysmal service and response times, but where they have the influence, Van Metre comes through.
10/24/2023
Updated Review
Current Resident 100824
Resident • 2021 - 2023
5.0
10/18/2023
Great Living Experience
I’ve lived at the property for 2 years now and am up for renewal this winter and will likely do so. It is an older property, so there are updates occurring on occasion, but Earl and Jessie provide updates about any work that may impede residents.
10/18/2023
Current Resident 176177
Resident • 2020 - 2023
4.0
10/10/2023
Amazing Expedited Service
I have lived here with my wife for 4 years and every time there is an issue with our apartment, David comes at his earliest convenience to help us out. Whether it’s toilet troubles, changing lightbulbs, or leaks. David is always quick to act and strikes up the nicest conversation while working. The entire maintenance staff is amazing and are a delight to be around. I can absolutely trust them to complete a task with the utmost speed and professionalism.
10/11/2023
Prospective Resident 845190
Prospect • Visited 2023
5.0
9/23/2023
Nice Place!
I was very surprised to find such close apartments to the Old Town of Alexandria. and they have great rooms at a great price. Looking to move next year to VA, and definitely my choice made for this building.I have a fantastic experience with Aleksandra Carteau. I found her knowledgeable, professional, and dedicated to helping me find the perfect rental apartment. She is always available to answer any questions.
9/25/2023
Current Resident 580485
Verified Resident • 2023
5.0
9/22/2023
Great Community, Very Welcoming!!! Earl Feaganes one of the property managers is the best, extremely helpful and was able to answer all our questions! He made us feel very good about leasing an apartment in The Aspen!
9/25/2023
Current Resident 1182584
Verified Resident • 2023
4.3
9/20/2023
So far it's been great! I just recently moved in and excluding a late start to my move in appointment everything has been easily accessible and any issues are resolved immediately after requests (ex. a beeping fire alarm was fixed by maintenance within 5 minutes of me asking). Super helpful management team!
9/21/2023
Prospective Resident 906477
Prospect • Visited 2023
5.0
9/20/2023
Leasing
Marisa was very helpful during my tour of The Aspen. She thoroughly explained everything, and answered all my questions. She was talkative and nice. My roommate and I are still pondering on what path is right for us, but we just needed to highlight Marisa’s generosity.
9/21/2023
Current Resident 896464
Resident • 2018 - 2023
5.0
9/19/2023
Staff is great
The maintenance staff is great and really the main reason I resigned my lease. Ricky, David, Kevin and Cruz are all very friendly and personable. Front office are also very kind and communicative. Over this community is a great place to live.
9/21/2023
Prospective Resident 878918
Prospect • Visited 2023
5.0
9/18/2023
Quality space and professional staff
My wife and I recently toured this property and were very impressed with the apartment layouts, competitive pricing, and the staff as well. Compared to other places we toured nearby, this property was very clean. Out of the 3 layouts that we toured, each unit was clean and tidy, and some of the views are very impressive as well (the ones facing the city and the Potomac are exceptional). The staff was a great balance of friendly and professional- the leasing staff made sure that we had all the numbers laid out straight, and didn't cut any corners or try to "slip things under the rug," as it were. It didn't take long for us to decide that this is the place for us, and we look forward to utilizing all of the amenities they have as well!
9/19/2023
Current Resident 1181862
Verified Resident • 2021 - 2023
4.3
9/18/2023
I absolutely love my apartment layout, space and floor to ceiling windows! My only complaints are about the on-going issues with the water which is being updated in the entire building. I also miss all the building gatherings we used to have when I first moved in. It was a great way to meet other people in the building and build community.
9/18/2023
Current Resident 1181086
Verified Resident • 2023
4.7
9/15/2023
We recently moved to live here with our daughter. We really like everything. Great location, most importantly safe. High-quality service, always clean and comfortable, like home. The staff is always friendly and ready to help solve any problem, and very quickly.
9/18/2023
Updated Review
Prospective Resident 170295
Prospect • Visited 2023
5.0
9/15/2023
VERY NICE APARTMENTS
I was very surprised to find such close apartments to the Old Town of Alexandria. and they have great rooms at a great price. Looking to move next year to VA, and definitely my choice made for this building.I have a fantastic experience with Aleksandra Carteau. I found her knowledgeable, professional, and dedicated to helping me find the perfect rental apartment. She is always available to answer any questions.
9/18/2023
Current Resident 831054
Resident • 2023
5.0
9/14/2023
The Aspen
The Aspen is a great community located in a lovely neighborhood of Alexandria, Del Ray. They offer variety complementary amenities including big pool, well equipped gym, movie theater and business center. Parking and bus shuttle going to Crystal City Metro also free of charge. Management is very attentive and helpful. Our leasing consultant Aleksandra assisted us with all our needs and made our moving in process nice and easy. We are really enjoying our residency from day one.
9/15/2023
shabaroa98@mail.ru
Resident • 2023
5.0
9/11/2023
the best apartments!
very nice apartments, the staff is polite and will always help. The location is good, there is everything you need for a comfortable stay. special thanks to Alexandra! always in touch, very responsive and cheerful employee
9/11/2023
Prospective Resident 525456
Prospect • Visited 2023
5.0
8/24/2023
Amazing!
Such a lovely community and helpful staff. A great place for people to consider as their next home. There are ample amenities that would be helpful in my day to day life. I am definitely going to lease an apartment there!
8/28/2023
Current Resident 370859
Resident • 2022 - 2023
5.0
8/13/2023
Definitely going to renew!
I couldnt imagine living anywhere else in the dmv. The maintenance team is great and always prompt and professional. Jessie and Earl have been doing a great job operating the community despite any issues that have come up. Will definitely be renewing my lease when it is time!
8/15/2023
St. Asaph
Studio, 1 Bath | 650 sq. ft.
$1,470 - $2,854
See Floor Plan Details
Peyton
Studio, 1 Bath | 650 sq. ft.
$1,482 - $2,784
See Floor Plan Details
Potomac A
Studio, 1 Bath | 650 sq. ft.
$1,507 - $3,157
See Floor Plan Details
Carlyle
1 Bed, 1 Bath | 800 sq. ft.
$1,905 - $4,243
See Floor Plan Details
Cameron
2 Beds, 1 Bath | 984 sq. ft.
$1,987 - $4,813
See Floor Plan Details
Madison
2 Beds, 2 Baths | 975 sq. ft.
$2,660 - $5,473
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 56 reviews)
Noise
4.5
Grounds
4.5
Safety
4.4
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.6
Survey Scores (from 357 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
56
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.75 days
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The Aspen is a 650 - 984 sq. ft. apartment in Alexandria in zip code 22305. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,470 - $5,473. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, Falls Church, Annandale, Fort Washington, Temple House, Temple Hills, Fort Belvoir, Washington, Suitland Silver Hill, and Lorton.