4.3 rating
634 total reviews
(
277 Verified
)
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Summarized by generative AI from text of customer reviews
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Steffi_D
Resident • 2020
5.0
12/20/2020
I can't give this place enough praise! Earl did a fantastic job answering all our questions prior to my fiancé and I moving in. We felt safe during the tour, and fell in love with the place immediately. Honestly, this is a fantastic community with quality people. Residents AND staff alike (shoutout to Eddie for spontaneously helping us move in?!). Gosh. Been here 2 months already and my future husband and I are looking forward to more. For people looking at this place, the apartments are super quiet. You won't even believe how much sound is shut out until you open the windows. You can't hear your neighbors either. The parking lot is spacious. The apartments themselves are spacious too and you can't beat the floor to ceiling windows. Surprisingly, they do well to keep the cold out too. Maintenance is super quick to address issues, and the desk people are super nice too!
12/21/2020
mikekaufman79
Resident • 2005 - 2020
4.7
11/25/2020
I've been happily living at the Aspen for a long time and recently transferred apartments. Matt, Lia and Earl were extremely accommodating and helpful managing the move and took care of everything to relieve a lot of the burden of off of me. Lia was especially helpful, transparent, and proactively communicative, and and because of this, the customer experience was top-notch! I look forward to continuing to live in this great community!
11/30/2020
Current Resident 49822
Resident • 2020
4.2
11/9/2020
I just moved to the Aspen, my experience was very positive, starting with the leasing team, they were very professional and answered all of my questions, the application and lease process was quick; once I moved the concierge was also very supportive and professional, they completely difussed any stress I had.
11/9/2020
Current Resident 738881
Verified Resident • 2017 - 2020
4.7
1/24/2020
I have found this building to be in the ideal location for my job. I work in Crystal City and the daily shuttle to the Crystal City Metro is a huge convenience that allows me to focus on my work and not worry about how to get there. The afternoon shuttle driver is a good guy who knows his people. Additionally, I have found the overall living experience so much better than I would have expected for a large city. I am content with the experience I have had with this building, the individuals working here, and the location. My experience living in VA for the first time has been very good because of The Aspen. I would recommend The Aspen to anyone wanting to live in Alexandria.
1/31/2020
Current Resident 737593
Verified Resident • 2019 - 2020
4.3
1/20/2020
Overall I have enjoyed my experience. The ease of requesting and receiving competent maintenance is great. People are friendly and there is plenty of parking. The pool is nice in the summer and it's walkable to lots of restaurants. My general complaints include the number of times that we are regularly woken up in the middle of the night because of the fire alarm and the package delivery notification which regularly either contacted the wrong person or did not contact us at all.
1/21/2020
ebonycrowley
Resident • 2019
5.0
12/30/2019
I love my apartment it was just what I wanted and the property manager is very nice. The property manager is very outspoken and he care about his residents I think I will stick around for a while.????????
1/2/2020
Current Resident 726748
Verified Resident • 2019
5.0
12/11/2019
So far it is very nice. For 800 SQ FT, it's affordable and a better price than most places. The rooms are refinished with granite counter tops, ceiling fans, self controlled thermostat (flat rate utilities so very nice). The balconies are HUGE. Laundry facilities on every single floor so no more lugging your laundry to the basement!!! The 24 giri concierge staff is nice because you don't have to wait for your packages ever. The place is extremely pet friendly. Location?awesome. You're literally close to everything you could possibly think of. It still has a city type feel, yet also neighborhood. DC is right across the river. You can't beat a location like this.
12/13/2019
Current Resident 726671
Verified Resident • 2017 - 2019
3.7
12/11/2019
Right now is kind of a bad time for you to ask me this question because the old---- fire alarm system that goes off over nothing about once a month woke me up at 5am today and I'm pretty cranky about it. Y'all need to do something about the false alarms, because it's woken me up in the middle of the night multiple times now and it's so reliably about NOTHING that I have stopped responding to it. The water heater problem is also becoming extremely irritating. I know it must be hard to keep up with the morning shower demands of this many residents, but it is indescribably annoying to have to spend my entire morning shower chasing the water temperature "comfort zone" around as the hot water comes and goes and the water temperature does a sine wave up and down between "ow" and "brr" without ever SETTLING anywhere.
12/13/2019
Current Resident 722817
Verified Resident • 2018 - 2019
5.0
12/2/2019
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12/4/2019
Current Resident 722515
Verified Resident • 2019
4.5
12/2/2019
Lovely, older building with a family-like feel. Staff is helpful and professional. Maintenance is very quick to respond and these are the most important qualities. Aside from that, the area is great, and the amenities are nice (not too many but is enough). I just moved in and I love it so far!
12/4/2019
Current Resident 698138
Verified Resident • 2018 - 2019
3.7
9/23/2019
It's clean and well maintained. The location is great and the level of privacy is great. Parking is usually readily available and the concierge desk is staffed by very nice folks who always recognize me and say hello.
9/26/2019
Current Resident 693704
Verified Resident • 2019
2.5
9/11/2019
It's average. There is nothing spectacular about this place. Maintenance is useless. The security here is a joke. You want tenants to badge in before parking but guests just drive in? That's stupid. Loved SWAT being here the day I moved in. I feel so safe now ...sarcasm if you couldn't figure.
9/18/2019
Current Resident 692992
Verified Resident • 2019
4.3
9/10/2019
It's very nice to have a pool and a gym downstairs. I like the apartment's windows too, very bright. The fact that there's a shuttle to the metro in Crystal City is also great. It makes the location outside of the District worth it.
9/18/2019
Current Resident 364993
Verified Resident • 2019
4.8
9/3/2019
I love it, safe, spacious, affordable and in a lovely neighborhood. I have truly enjoyed my time at the Aspen and look forward to renewing my lease if possible. I like the staff and everyone has been really great so far.
9/5/2019
Current Resident 682488
Verified Resident • 2015 - 2019
4.3
8/19/2019
I have lived her for 3 years now. Location is super convenient to Del Ray, there is a shuttle to the metro in the morning and afternoon, is pet friendly plus there is a pool and work-out room. Luckily my apartment has a fantastic view too. I would recommend living here.
8/20/2019
Current Resident 678245
Verified Resident • 2017 - 2019
4.5
8/14/2019
Everything was good until an issue with a package came up. Person at the desk said they didn't have it when I got a call stating my package was there. 2 days later, I pick up a different package and a different person tells me i have a package that was about to be thrown away, and it was opened. My apartment # was on there. I appreciate the woman's honesty but lost all trust with the whole packaging process, it's not safe anymore. What kind of place opens other people's package?
8/14/2019
Current Resident 676001
Verified Resident • 2016 - 2019
3.7
12/8/2019
Overall it has been a good experience. Spacious apartment, access to pool and gym, nice neighborhood, friendly staff, good maintenance response time. Concerns: heat and ac not felt well through out the apartment, only if near the convector. All 3 elevators are not always working at the same time. New management got rid of overnight concierge. Back door is always open which is a safety concern.
9/14/2020
Current Resident 668764
Verified Resident • 2019
4.3
7/23/2019
We love the pool and gym although some equipment needs updating or repair. It's a quiet, friendly and safe community at the Aspen with a great location and view. Bathrooms could use rennovating but we are very happy with our newly renovated kitchen and spacious 2 bedroom apartment.
7/25/2019
Current Resident 667905
Verified Resident • 2019
5.0
7/22/2019
This community is very friendly and safe. The building has great amenities and there is plenty of parking both here and in the street. It is also a reasonable walking distance to stores and restaurants.
7/25/2019
Current Resident 667211
Verified Resident • 2019
4.7
7/20/2019
So far it's been great. Elevators are down a couple times a month but usually fixed pretty quick. Apartment itself is really nice. There is a lot of coats of visible paint on most surfaces but the building is older so that is understandable. Overall very good.
7/22/2019
Current Resident 162263
Verified Resident • 2019
4.8
11/13/2019
So far, so good. Lot's of parking and kind neighbors. I don't know what else to say. This is my new home and I like it. There have been a few issues with smoke alarms, but overall this is a great area to move to.
9/15/2020
Current Resident 665485
Verified Resident • 2018 - 2019
4.3
7/16/2019
This is an older building that is comfortable, clean and working on getting a 'facelift'. Nice quiet neighborhood. Staff is friendly and fairly responsive. Neighbors that I've met have been casually friendly & helpful.
7/16/2019
Current Resident 664408
Verified Resident • 2016 - 2019
5.0
7/14/2019
The community is a great place to live. The community is kept very well. Very clean and comfortable atmosphere. Would highly recommend others to join us here. I have lived here at the Aspens for several years and plan to renew my current lease
7/16/2019
Updated Review
Current Resident 663190
Verified Resident • 2018 - 2019
5.0
7/10/2019
People are friendly! We talk to each other! The pool and gym are amazing! Maintenance requests are always done thoroughly and quickly! Move here! The views are stunning! I am on the north side and the sky is incredible! And there is some direct light morning and evening from about March through September.
7/11/2019
Current Resident 662014
Verified Resident • 2016 - 2019
3.7
7/8/2019
Located in a great area of Del Ray, Alexandria. The apartment is dated but they are working to update it to match the surrounding area. The apartment is clean and safe with great views of the surrounding areas.
7/10/2019
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Studio, 1 Bath | 650 sq. ft.
$1,470 - $2,854
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Potomac A
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Carlyle
1 Bed, 1 Bath | 800 sq. ft.
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Cameron
2 Beds, 1 Bath | 984 sq. ft.
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Madison
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 56 reviews)
Noise
4.5
Grounds
4.5
Safety
4.4
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.6
Survey Scores (from 357 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
56
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.75 days
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The Aspen is a 650 - 984 sq. ft. apartment in Alexandria in zip code 22305. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,470 - $5,473. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, Falls Church, Annandale, Fort Washington, Temple House, Temple Hills, Fort Belvoir, Washington, Suitland Silver Hill, and Lorton.