Shirlington House

Paola42

Resident • 2019

I found a mouse inside my apartment it is coming from the wall , there are several holes in different part of the apartment. in the kitchen behind the wall stove, under the air conditioning in the bathroom behind the closet in the laundry room has several holes in the wall. I made a video of the mouse coming out of my couch and going under the air . I'm so mad at this place. we got one this morning he got stuck in the glue we bought and put it everywhere. especially near the air conditioner. Well good look people.

Current Resident 717040

Verified Resident • 2019

nice and very clean apt everything her is very good nice and very clean apt everything her is very good nice and very clean apt everything her is very good nice and very clean apt everything her is very good nice and very clean apt everything her is very and very clean apt everything her is very good

Current Resident 714018

Verified Resident • 2017 - 2019

The neighbors, staff and maintenance are great. The location is very convenient and the apartments are spacious. Thats all. The renovations were piss poorly done. The dog park isnt well kept. The pool needs updating or to be deep cleaned. There is a KNOWN rodent infestation in the building yet they continue to spot treat everything instead of treating the whole building. The same methods are being used despite a recurring issue. They need to change pest control companies if they cant do better.

Current Resident 693279

Verified Resident • 2019

Alex, Linda and Raechel from Leasing Office are very kind people, they really helped me out when necessary. Ramiro from maintenance, very kind and polite. I really appreciate the effort and willingness he had when stopping by at my apt.

Current Resident 490214

Resident • 2017 - 2019

I complained many time about my bill. It was somebody else name on there for for every month nothing change, it was still that name on my bill . Who is this name Keisha Pusey. Pls fix the bill for me.

Current Resident 677583

Verified Resident • 2019

Shirlington House a hidden gem on the hill in downtown Shirlington, close to everything including the bus stop, restaurants, a library and the grocery store. You will be 5 minutes to Washington DC and 5 minutes to historic Old Town. Love it!!!!

Current Resident 672927

Verified Resident • 2018 - 2019

Very convenient location, kind staff, excellent maintenance, fantastic amenitiesoverall good place to live. It has been fun to experience the renovation of this building many months ago; management seems committed to keeping Shirlington House well maintained.

Jackie_T

Resident • 2019

I currently live at Shirlington. They did a lot of upgrades, but at the same time raised my rent for close to $300. On top of that I pay to be able to park and when I get home from work, there is not one single spot available. It's very inconvenient and would not recommend this complex at this time.

Current Resident 661684

Verified Resident • 2019

Everything was fine but they should have front desk 24hr for some maintenance issue. Some issue never fixes it like the light outside of the parking. We dont have the light and very dark at night. I hope the maintenance will fix soon.

Current Resident 659968

Verified Resident • 2019

The newly renovated apartments are gorgeous. I feel very safe given there are 3 locks on our door and appreciate the fob access so we can enter in through the stairwell thats closest to our place. Lots of natural light in the apartment as well from all the windows.

Current Resident 639112

Verified Resident • 2017 - 2019

This complex has been under renovation since I moved in, but the completed renovations are terrible. Its a very noisy environment. Plus, there is no longer a nighttime connoisseur. Shirlington House is not worth the amount paid.

Current Resident 638262

Verified Resident • 2019

Ted makes this building run he is always that bright face when you come in and hes on the ball when you need him. This building is coming along nicely and I enjoy living here it has made my life. So much easier with commuting to work and just living.

Current Resident 629406

Verified Resident • 2019

Shirlington House apartments are great. They are cleaned frequently and have just included more security measures. It is one of the few places in Arlington that offer in unit W/D. Staff is helpful, however they recently removed their concierge which limits the time you can get assistance. If you have seasonal allergies I would watch out, they don't turn on the AC until later in the season. The gym is wonderful and well maintained. It is a walk away from downtown Shirlington and the bus station which is wonderful. Parking situation can get tight late at night or during holidays but is still very accommodating. Highly recommend.

Current Resident 626132

Verified Resident • 2018 - 2020

I enjoy living in my apartment. I live in a newly renovated apartment, but after renovation, there were problems: 1- The large picture window in the living room took on a lot of water causing water damage in the wall. This was reported at the time the damage was noticed. 2- The lights in the laundry room and walk-in closet turn on every time someone walks in the hallway outside. 3- The new closet doors were not properly installed and jump track. They have been re-hung by maintenance multiple times. 4- The light in the kitchen often does not turn on the first time the switch is flipped. This has been reported, but not fixed. 5- This fall, mice were reported in the building. We were asked to take everything out of our closets, kitchen cabinets, and laundry room. I did so, only to come hone and find glue and snap traps in the apartment. I emailed management, was told I can get rid of traps because there was no evidence of mice in my apartment. Now, 6 months later, I have mice and have caught 4 mice.

Current Resident 750736

Resident • 2018 - 2019

I have been living at Shirlington House Apartments for about a year and I am going to state just the facts: Staff are unprofessional: Fact supporting my claim - I was shown a unit which was listed as available both on Shirlington House Apartments online application system as well as confirmed as available by staff member who showed my the unit. I liked the unit and submitted my application, however, later that day I received a phone call saying that unit was not available. I learned that a staff member gave the apartment to his friend instead. This was utterly unprofessional on their side. Staff are unorganized: Fact supporting my claim - After paying the first month + move in fee I expected to hear from them regarding access keys and move in instructions. Nobody called me and notified me even though I paid all the necessary fees. I had meet staff in their office to ask for the keys and move in instructions. Very casual attitude toward everything: Fact supporting my claim - Despite the fact that I scheduled a move in date, a staff member took the cargo elevator keys home with him. So I had to use passenger elevators which are very far from my unit. False statements: Fact supporting my claim - My window looks to the dumpster. Before signing the lease I was told that it was a temporary dumpster due to ongoing construction but it is not true. The dumpster is the only place where the entire building disposes of the garbage and recycling. So it is not temporary the way I was lead to believe. Staff need training in using their own system: Fact supporting my claim - I received an alarming phone call from a staff member saying my renter's insurance had expired and needed to buy a new one. This was not true, I did have a valid renter's insurance. This caused a lot of stress and misunderstanding until I went to the office to sort this out. Turns out they make a mistake while recorded my renter's insurance and instead of reviewing their own records the first this they did is to call me and cause stress. I had to sort this out, not them. Management is unresponsive: I raised all the above issues with staff and asked to speak with management. I called several times too but was not able to get a hold of anybody from management.

Current Resident 263910

Resident • 2019

In a nutshell- * The Manager is incompetent no personality no customer service experience and do not return email complaints. * The Assistant is a photo copy of the manager with one exception he replies to emails. * They enter the apartments without notice no notes are left indicating why they came in. * New fob system for secured locked entry doors but your guest cannot call you to enter because the names cannot be programmed, you have to come down stairs to let your guest in. * The freight elevators are out of service for renovations until May 31st so if you are moving in plan to use the steps LOL. *. Windows allows plenty of air in they are not insulated. *. The heating and air system is turned on by management therefore if you have hot days prior to May 15th you will remain hot so bring a fan! *. No exhaust system in bathroom. *. Expect a rent increase $200 plus after initial term of lease prices are lowered to get you in after one year large increase upon renewal. I hope this helps.

Current Resident 618052

Verified Resident • 2018 - 2019

This management treats the residents as 3rd class citizens making false complaints. My future livelihood is now endanger due to them doing this, as well as the future of many others who live there. My stress level has been thru the roof affecting my already fragile health. I have not recently submitted a service request not am I aware that anyone has been in my apartment. I submitted a service request in December or January, but this is March and those things are not fixed. I DO NOT want staff in my apartment when I am not here.

Current Resident 618050

Verified Resident • 2017 - 2019

The apartments are a very good size for the area. The maintenance staff is wonderful and usually very prompt in taking care of any issues. Ted at the front desk is very helpful and responsive. The biggest "issues" have been from the recent remodel. The buildings facelift was a much-needed improvement, but the disruption to the residents has been significant. As the remodel winds down, those of us who have endured the constant water interruptions, dust, drilling, banging and loss of the use of our kitchens, as they were ripped out and renovated, have been rewarded with a significant monthly rent increase ($500). So, while I might recommend this apartment to a friend, it would be with reservations. The garages, which cost an additional fee to park in, still have not been "secured" for over a year. They appear to be working on this now.

Ariel_A

Resident • 2019

View Yelp comment for back-story. UPDATE!!!! My fridge broke again, and it took over a week to be fixed. They never notified me to tell me it was fixed, nor did they tell me what was wrong. They decided to randomly change all the doors and lock them so you can't get in anywhere except the front door WITHOUT TELLING ANYONE!! How disrespectful and inconvenient. Update 3/19/2018. Construction now begins at 7:45am. If you don't want a headache, don't live here. They don't even bother to be somewhat respectful about it. Water has been constantly shut off. After 9 months of living here, we finally have some damn security on all the doors. I had a package sitting in their room for A MONTH and they had the nerve to call me and tell me they would get rid of it if I didn't come get it. How about letting me know in the first place that I actually have a package??? Grandmother had to make many calls to try and track down the package, yet the front desk said it was MY fault. They were utterly disrespectful to a point where he actually apologized to me the next day. THIS PLACE IS STRAIGHT DISRESPECTFUL TO ITS TENANTS, and not ONE person has reached out to alleviate all the issues this place had caused me.

Current Resident 615543

Verified Resident • 2010 - 2019

Management makes promises it does not keep. Maintenence is not performed in a timely manner. Packages are lost on a regular basis. Security is not upkept (open garage, unlocked doors, maintenance leaving apartment doors wide open after finishing their jobs). This used to be a great apartment. Now I am counting down the days until I can leave.

Chonda_S

Resident • 2018 - 2019

I have lived in Shirlington House since August of last year and my experience has been very good. They have made a lot of improvements to the building to make it look very modern. The staff is super friendly and so are the people in the building. I live in a 550 sq ft studio and I love my space. My neighbors are relatively quiet, which I think is great for an apartment building. The building is directly across the street from a bus stop and the neighborhood is a walking neighborhood that is a five minute walk from the grocery store, movies, restaurants and theater. I am very satisfied with my decision to move here.

Current Resident 598441

Verified Resident • 2018 - 2019

I have decided to move to Shirlington House due to location which makes easy for me to commute to work. However, my experience with the staff and management has been less then stellar. I was cheated out of free one month rental, i.e. I was promised a free one month rent initially which I never received. Also, the apartment I picked was given to a staff member's friend. The move-in process was also could have gone better because no communication was given to me about the process after I signed the lease and paid everything required and on the day of the move-in a staff member took the cargo elevator's key home with him so I had to use the passenger elevator which made my move-in very very difficult.

Current Resident 584540

Verified Resident • 2018 - 2019

I don't think you want me to write a review of my experience with your community. I don't think you want me to write a review of my experience with your community. I don't think you want me to write a review of my experience with your community.

Current Resident 584505

Verified Resident • 2018

I am new so still need time to experience it. I wished that the apartment was throughly cleaned when I arrived. There were few issues like plumbing, for example my kitchen sink was plugged and it was starting to smell. It took two days+ to fix it. Otherwise, staff is really kind, polite and friendly and I appreciate that. I wonder why there is no more coffee cups available downstairs. Sometime there is coffee but no cus or vice versa.

Current Resident 580871

Verified Resident • 2018

Minimum required characters for a community comment is ridiculous there should be not reason I have to hit a minimum count to submit a complaint jajdjdjdjdjsjdjfjskwkfndiwjfjdjsjdjfkdkfjfjskdjfkdkdkdkkd