Broadlands Apartments
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Award Winner
21799 Crescent Park Square, Ashburn, VA 20148

4.5

(1314 Reviews & Surveys)
$2,086 - $9,301/mo

Reviews

4.5 rating

926 total reviews

(

409 Verified

)

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Current Resident 100017

Resident 2006 - 2008

1.8

12/23/2008

STAY AWAY

I have this apartment complex set up to send me an email when someone reviews it - because I fully believe this is the worst apartment complex in the entire Northern Virginia area. The leasing office has the most unprofessional, rude staff I've ever seen. They will threaten you, send you nasty letters even after you've talked to them about incidents, and keep you waiting for hours, even if they say you must come in and talk to them asap. (The exception to this is Gina - she's awesome! Unfortunately, the rest of the office keeps her down, so she doesn't really have the power to do anything.) In addition, there are police all the time, the walls are thin so you're constantly hearing your neighbors, and towards the end of my tenure year I witnessed four different people being arrested. In fact, it got so bad that the corporate housing that was in my row all moved out. Parking is a nightmare, they have been known to tow even if you have the sticker on your car if it's not in the right place. Finally, if you renew your lease, you're looking at around a $300 increase minimum from what I've seen with my neighbors. Save your time. This place used to be great - but it's not anymore. You can get better deals elsewhere, without the headache.

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    SanjayKaur

    Resident 2008

    5.0

    12/23/2008

    This place is great

    Went in today just looking didnt need anything untill later feb they had it and a good price at that cant complain.

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      Current Resident 551417

      Resident 2004 - 2008

      5.0

      12/20/2008

      Renewing once again

      living here for 4 years love it must come check it out

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        Current Resident 566700

        Resident 2008

        5.0

        12/19/2008

        loving it

        no real complaints so far. If there were more parking spots, or actual reserved parking, that might be nice. Also on som electrical outlets only one plug works, but when/if that becomes a problem I'll just put in a maintenance request about it.

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          Current Resident 566886

          Resident 2008

          5.0

          12/19/2008

          Warm and Welcoming

          I just moved in and the process was most warm and welcoming and i'm sure if I ever have a need for maintenance or otherwise, I will be well taken care of! Thanks Saliq for everything!

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            Current Resident 567041

            Resident 2008

            5.0

            12/19/2008

            I have lived at many apartments....

            but hever signed a lease on the first day. The customer service between myself and the agents has been very positive. I signed immediately with this place because I felt welcome and loved the property.

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              JimmyBuffitt4Ever

              Resident 2006 - 2008

              5.0

              12/18/2008

              Guest parking

              i love my apartment and the team all we need is more guest parking

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                Current Resident 612673

                Resident 2008

                5.0

                12/16/2008

                I like it here

                been here almost a year and I like it.

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                  Current Resident 613262

                  Resident 2008

                  5.0

                  12/16/2008

                  No Issues

                  I have no issues or concerns with management, or the community. I am very satisfied with my choice of this community.

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                    Current Resident 613417

                    Resident 2008

                    5.0

                    12/16/2008

                    Very Happy

                    Regina Holl was my leasing agent and I cannot give her enough praise. She consistently goes the extra mile to take care of any question I had during the leasing process to include questions I had last week. She is great.

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                      Current Resident 695102

                      Resident 2008

                      5.0

                      12/11/2008

                      Just Moved In

                      I came in and lease the same day i got a 2 bedroom apartment with a garage for cheaper then any other place in the area. its been only a few days since i moved in but i love it here already... The bedroom is huge and i havent had anything maintenance problems. got my own garage so no parking problems as well. so far i think this is a great place

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                        Current Resident 696466

                        Resident 2008

                        4.8

                        12/11/2008

                        will be renewing my apartment

                        only thing i have a problem with is the gates i wish they werent there. but everything else has been taking care of parking is back to normal. Neighbors still hear them once in a while but not late at night. Everything said i will be renewing my lease here atleast for another year.

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                          Current Resident 746283

                          Resident 2008

                          4.8

                          12/8/2008

                          ; )

                          i Love Living here!!!! the Staff is Great and the apartment is wonderful! : )

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                            Current Resident 772757

                            Resident 2008

                            5.0

                            12/6/2008

                            Great Place to Live!!!

                            I've been living here for almost two years and I think it's a great place to live at. The Clubhouse is really nice and the business center is great to use the computers for, except that the printer is missing. The gym is great but again, the remote is missing. Other than that, it's a great neighbourhood to live in.

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                              Current Resident 811197

                              Resident 2008

                              5.0

                              12/4/2008

                              This has been an outstanding experience for me

                              I would highly recommend Broadland Apts to others! Gina Holl, Saliq K., Rory K., & Ted F. have shown the utmost professionalism and are a cridit to the company and complex. Through their attention to detail and overwhelming hospitality, my move has been nothing less than superb. Many thanks to your wonderful team!

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                                Current Resident 812809

                                Resident 2006 - 2008

                                5.0

                                12/4/2008

                                Overall Experience is Good!

                                Bothe the management and maintenance crews are so pleasant and professional. It's such a relief to know that things are always fixed proptly and correctly. The grounds are always lovely, and we get so many compliments from firends and family about the quality of the neighborhood. Ms. Panarella is always ready with a smile and a solution to whatever issues we've brought to her. I honestly don't have enough good things to say!

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                                  Current Resident 928284

                                  Resident 2008

                                  4.8

                                  11/26/2008

                                  Just Fine

                                  I have no issues or concerns with management, or the community.

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                                    Current Resident 421277

                                    Resident 2008

                                    4.7

                                    10/30/2008

                                    Professional and nice.....

                                    the staff is hard working and extremely on the ball. Very knowledgeable about the property, leasing and apartments. Very professional. Gina was helpful with the ADU program and my entire move in process went smoothly because of Gina.

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                                      Current Resident 610687

                                      Resident 2008

                                      5.0

                                      10/20/2008

                                      Broadlands

                                      I would highly recommend the facilities of Van Metre.

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                                        Current Resident 612082

                                        Resident 2007 - 2008

                                        4.7

                                        10/20/2008

                                        Maintenance is Great

                                        Love my Apartment just renewed and got my Carpet clean for free. My tickets are always taken care of when i call for them the new hotline is awesome i can put a request 24hrs. Love living here.

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                                          MrAwsome77

                                          Resident 2008

                                          5.0

                                          10/7/2008

                                          Friendly Community

                                          I moved in a few months ago and I have no issues or concerns with management, or the community. I had a good leasing experience and, maintainance has been great. The property is in excellent shape and I've enjoyed all of the amenities. So far so good

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                                            bbbmmm

                                            Resident 2008

                                            5.0

                                            10/5/2008

                                            Everything went Great1

                                            My only disappointment is the Openband tv system.

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                                              Current Resident 230780

                                              Resident 2007 - 2008

                                              3.0

                                              9/18/2008

                                              ------

                                              Just mention the name "------" to the management here. See how they react. I don't want to get in trouble or i'd tell you just what this former Van Meter employee did and how the current management covered it up. If you value your money or belongings, do not move here.

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                                                Current Resident 231989

                                                Resident 2008

                                                4.8

                                                9/18/2008

                                                I want to thank the entire Broadlands office team for their concern and lightning response to my dilemma, especially Gina and Cathy, who called me immediately when they realized that the grab bar on the tub wasn't sufficient, enough. I would also like to thank Alexis at corporate for her concern. Everyone at Van Metre have been terrific, and I would not hesitate to recommend Van Metre products and services to all of my family and friends in their search for quality housing and builder sensitivity to homeowner and customer issues.

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                                                  Current Resident 239832

                                                  Resident 2008

                                                  1.0

                                                  9/18/2008

                                                  this place stinks

                                                  Angry, rude management. Slow, useless maintenance. Dogs barking at all hours. Music blasting 24/7. Drugs being dealt in the parking lot. Consistently malfunctioning gate. "Apartment Inspections" every few months. Parking - yeah right. Will not be renewing lease.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Dogwood

                                                    1 Bed, 1 Bath | 812 sq. ft.

                                                    $2,086 - $6,492

                                                    See Floor Plan Details

                                                    The Maple

                                                    1 Bed, 1 Bath | 806 sq. ft.

                                                    $2,105 - $5,057

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Chestnut

                                                    2 Beds, 2 Baths | 1,184 sq. ft.

                                                    $2,522 - $7,032

                                                    See Floor Plan Details

                                                    The Hawthorne

                                                    2 Beds, 2 Baths | 1,127 sq. ft.

                                                    $2,632 - $5,428

                                                    See Floor Plan Details

                                                    The Redwood Town Home

                                                    2 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $2,854 - $7,002

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Cedar

                                                    3 Beds, 2 Baths | 1,436 sq. ft.

                                                    $3,365 - $9,301

                                                    See Floor Plan Details

                                                    The Spruce Town Home

                                                    3 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $3,925 - $9,206

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 83 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 388 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    3.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    83

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.54 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    • Private Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Broadlands Master Planned Community
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Fitness Park
                                                    • Furnished
                                                    • Hardwood Floors
                                                    • Individual Climate Control
                                                    • Kitchen Islands Available
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Package Acceptance
                                                    • Patio with Grilling Area
                                                    • Playground
                                                    • Pool
                                                    • Resident Activities
                                                    • Resident Reward Program
                                                    • Short Term Lease Available
                                                    • Two Sided Fireplaces Available
                                                    • Upgrade Appliance Package Available
                                                    • Vaulted Ceilings
                                                    • Verizon FiOS Internet and Cable Ready
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                                                    Leasing

                                                    Move into your new apartment by February 1st and receive 50% OFF your reservation fee!Don t miss this limited-time opportunity to secure your new home for less.Schedule your tour today or apply now to lock in this special!
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                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Van Metre Companies

                                                    A+
                                                    A+
                                                    Communities
                                                    30

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Broadlands Apartments Rated?
                                                    Based on 1314 number of votes by renters, Broadlands Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.54 days to their community reviews in the past year.
                                                    Who manages Broadlands Apartments?
                                                    Van Metre Companies
                                                    What is the pet policy at Broadlands Apartments?
                                                    Dogs Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    Cats Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Beds

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                                                    Baths

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                                                    Under New Management

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                                                    Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,086 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.