Broadlands Apartments
A+
A+
Award Winner
21799 Crescent Park Square, Ashburn, VA 20148

4.5

(1314 Reviews & Surveys)
$2,086 - $9,301/mo

Reviews

4.5 rating

926 total reviews

(

409 Verified

)

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Current Resident 610289

Resident 2011

5.0

1/2/2011

Great Location

First of all Broadlands is a great place to live. There isnt much that is too far away. Broadlands Apartments Staff is great. I have been renting for 10 years and never have met a personable staff ever. Apartments are fairly new so they speak for themselfves. GREAT PLACE TO LIVE.

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    Current Resident 848865

    Resident 2010

    4.8

    12/19/2010

    Great Holiday Party

    Love living in Broadlands Apartments. Great Staff and Neighbors. We always have a blast at the events they host for us.

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      jdowen

      Resident 2009 - 2010

      5.0

      11/11/2010

      The thing that stood out to me the most when I started to consider Broadlands Apartments was the customer service. Every single question I had was answered almost immediately. I asked for pictures and five minutes later they arrived in my inbox. I have never, I repeat NEVER, had a single issue that hasn't been resolved in a quick and timely manner without any questions asked. The resident events that are put on by the complex are always a blast! Food, Beer, Wine, Barbecues, and holiday paties are always going on and make living here even sweeter. I would highly recommend living in Broadlands for the safety, gorgeous land surrounding and landscaping inside the complex, the staff and residents alike adn their pleasant attitude and cheerful dispostions.

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        Current Resident 786739

        Resident 2010

        5.0

        11/3/2010

        Broadlands Apartments

        I've lived in many different apartment places. Broadlands Apartments is the best community I've lived in ever. Broadlands feels like a community rather than an apartment complex. I love the monthly event that the office hosts. The office staff and the maintenance are very responsive to my needs as well.

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          Current Resident 803293

          Resident 2010

          5.0

          11/2/2010

          Great Staff

          Imran was extremely professional and efficient in helping me with the selection of my apartment and the leasing process. He was very patient and went above and beyond to help my family get into an apartment that would work for us in a time frame that kept changing due to our circumstances. He worked diligently to meet our needs. Anyone I recommend to Broadland Apartments will also get a recommendation from me to ask for Imran's help. He was a pleasure to work with. Rory was also as equally helpful and helped assist us on several occassions. We have been here for two months now and love it here and are very pleased to find that the level of service and commitment to the residents remains the same as it was during the leasing process.

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            HailSkins

            Resident 2010

            5.0

            10/26/2010

            Nice place

            Have been here for a while and not had any major issues. Ashburn is a great place to live.

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              Current Resident 814823

              Resident 2010

              5.0

              9/22/2010

              Responsive

              Saliq has been very helpful and responsive througout the leasing process and in followin-up with our questions. We only wish that there is no towing enforced. Residents should be allowed to park in available spaces, since it is a gated community

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                CowgirlsSuck

                Resident 2010

                4.8

                9/13/2010

                Toll Road is my only problem

                Everything about the apartment is great. My A/C went out and maintenance took care of it the same day took them a few hours to change the compressor. The only thing i will say is watch out for the toll road it can add $200 to your monthly expenses if you take it to work every day. Even when you say to yourself you won t take it, you end up doing it anyways. But still i would say nice, clean and safe area.

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                  Current Resident 126621

                  Resident 2010

                  4.5

                  9/9/2010

                  Buying a Van Metre Home

                  We stayed here for 4 months until our home was ready. We enjoyed it very much, but they might want to think about taking the gates off there is no need for it when they tow at night. It just backs up people coming in the property. I didn t really see the office staff much but Maintenance very quick to respond. Over all enjoyed my stay here and will highly recommend the Broadlands Apartments.

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                    Current Resident 501008

                    Resident 2009 - 2010

                    3.8

                    8/24/2010

                    Great Units; Staff okay; Maint Wonderful; Manager needs people skills

                    The units are well kept any issues the maintenance staff is very responsive. I love the 24/hour call line for maintenance. Working late and not being able to make calls during the day the 800 line was wonderful. The Cable company (open band) is horrible - they don't include phone. And blah service. The staff is very friendly but the manager desires some people skills. She does not handle compensation of issues well. I don't like the parking rules. But that's due to poor planing when building the complex. The gate is really a false since of security and should be taken down completely. Overall, very nice complex.

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                      Current Resident 545121

                      Resident 2008 - 2010

                      4.8

                      8/23/2010

                      Greattest Place i Lived

                      Best rental experiance I have ever had Renting. Work orders were take care of on time no major issues. Staff has been not an issue as well. Could use some more parking spaces.

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                        MyOwnVoice

                        Resident 2009 - 2010

                        3.0

                        8/5/2010

                        Office Staff

                        The office staff here either spend all day on Facebook or on this website creating ratings of a 5.0 so they can boost their overall "Recommended" percentile. Don't be fooled by the nice grounds. The complex is advertised as a gated community. I don't know too many gated communities that don't have a gate around the whole perimeter. I really was sold on the idea of having towing enforced.. little did I know that it wasn't and anyone could freely park wherever they wanted. So trying to find a place to park was a nightmare, don't get me started on days when I had to bring in groceries. I should have known that it wasn't going to be a good experience when people were forced to park in the handicap parking because that is all that is left after 7pm. Their are dog waste areas throughout the complex, yet you still have to watch where you're walking because they don't enforce the rules to have owners take care of their pets. While I was there I saw the complex vandalized on numerous occasions. The front gate only works about 35% on the time. And you will know when it has broken because the entrance gate will be broken in the morning. The gates are suppose to be open from 7am to 7pm, but they are never on time. And the best part was receiving a letter stating that the maintenance that was suppose to occur that day had to be rescheduled. But there was never a letter notifying you that anyone was going to be in your house for maintenance in the first place. Just remember, a place that offers great incentives, probably has to do so for a reason.

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                          Current Resident 161804

                          Resident 2010

                          5.0

                          7/31/2010

                          Kudos

                          We are very pleased with our experience living here at Broadlands Apartments.Kudos to the staff and especially Amran whos always been available, responsive and helpfull!!!!

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                            Current Resident 228299

                            Resident 2010

                            5.0

                            7/29/2010

                            Great Maintenance team

                            THE MAINTENANCE TEAM IS GREAT, THEY WERE TIMES THAT THEY EVEN CAME WITHIN AN HOUR ON SUNDAY'S NIGHT. WE REALLY ENJY LIVING IN THIS COMMUNITY.

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                              Current Resident 626399

                              Resident 2010

                              5.0

                              6/10/2010

                              Nice Staff

                              I am very pleased to have moved into such a wonderful community. The community is beautifully maintained and staffed by some of the nicest people I have ever met.

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                                Fly2Ted

                                Resident 2010

                                4.8

                                5/4/2010

                                Beautiful Area

                                I just moved in and the guys were great at helping me with my move in answering all my questions and having no issues. I moved from NY so this area is so beautiful I don t remember ever seeing such green landscaping ever. So far I love my new home and that s why I wanted to share this and recommend Broadlands to everyone.

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                                  MrsClawson

                                  Resident 2010

                                  5.0

                                  4/19/2010

                                  I love calling Broadlands HOME

                                  This is by far the best place i have ever lived. I do plan to renew my lease until i buy a Van Metre house. Staff is great nice and welcoming. Place looks great and is spotless.

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                                    Current Resident 219768

                                    Resident 2009 - 2010

                                    1.8

                                    4/12/2010

                                    Poor Comunication with staff

                                    Please stay away from this place you are a great communicator. Communication is a problem here. Even when a decision is made on your request, they keep it in their records and do not communicate to you. How in the hell will you as a resident know where they stand on an issue. Even when you being it to their attention, they try to play the blame game. I will prefer to live at a place where they value my business.

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                                      PCB4DELL

                                      Resident 2010

                                      5.0

                                      3/26/2010

                                      Best place i lived ever

                                      I just moved in and i love living here its a beautiful place. The staff is great and i have no problems so far.

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                                        2Cool4Skool

                                        Resident 2010

                                        5.0

                                        3/17/2010

                                        Great place

                                        This is the Best apartment i ever lived in. The community Awesome.The staff is so nice. Its completely awesome to live here.

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                                          Current Resident 487358

                                          Resident 2008 - 2010

                                          4.8

                                          2/22/2010

                                          Wonderful Place

                                          Broadlands apartments has been a wonderful place to live since. The management team is exceptional and are available to take care of all concerns. There is a follow up call with every maintenance issue, and that is greatly appreciated. If it is not right, maintenance will return to fix it correctly. Also upon entering the club house, there is always a warm greating and it is amazing that the property managers and staff know the residents by name. That speaks volume and really makes the community feel like home and not just a place to live. I would also like to compliment the staff in their efforts to keep our community safe during the rescent snow storms.

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                                            Current Resident 88045

                                            Resident 2010

                                            4.7

                                            1/28/2010

                                            Great Service

                                            I found both Salig and Imran to be both very helpful and attentive to any questions or repairs that needed to be done. Everything was done in a timely manner and with a professional demeanor. Van Metre is lucky to have them aboard!

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                                              Current Resident 199984

                                              Resident 2009

                                              5.0

                                              12/2/2009

                                              Just Moved In

                                              My experience with the leasing consultant with Imran Awan was great. He was very helpful and pleasant to work with. I love my new place.

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                                                Current Resident 439211

                                                Resident

                                                3.0

                                                11/19/2009

                                                If you like bugs, cheap appliances and countertops, dog poop everywhere, ------ tenants..broken gates.. And dishonest management that does nothing all day but post positive reviews on this site: Well this is the place for you!

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                                                  LillyThai

                                                  Resident 2008 - 2009

                                                  4.3

                                                  11/6/2009

                                                  Love the Area

                                                  Great place to live you never have to go too far to get anything for example Dulles Airport, Mall, Wegmans, Walmart, Target and even DC. Personaly couldnt ask for a better place.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Dogwood

                                                    1 Bed, 1 Bath | 812 sq. ft.

                                                    $2,086 - $6,492

                                                    See Floor Plan Details

                                                    The Maple

                                                    1 Bed, 1 Bath | 806 sq. ft.

                                                    $2,105 - $5,057

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Chestnut

                                                    2 Beds, 2 Baths | 1,184 sq. ft.

                                                    $2,522 - $7,032

                                                    See Floor Plan Details

                                                    The Hawthorne

                                                    2 Beds, 2 Baths | 1,127 sq. ft.

                                                    $2,632 - $5,428

                                                    See Floor Plan Details

                                                    The Redwood Town Home

                                                    2 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $2,854 - $7,002

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Cedar

                                                    3 Beds, 2 Baths | 1,436 sq. ft.

                                                    $3,365 - $9,301

                                                    See Floor Plan Details

                                                    The Spruce Town Home

                                                    3 Beds, 2.5 Baths | 1,538 sq. ft.

                                                    $3,925 - $9,206

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 83 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 388 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    3.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    83

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.54 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    • Private Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Broadlands Master Planned Community
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Fitness Park
                                                    • Furnished
                                                    • Hardwood Floors
                                                    • Individual Climate Control
                                                    • Kitchen Islands Available
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Package Acceptance
                                                    • Patio with Grilling Area
                                                    • Playground
                                                    • Pool
                                                    • Resident Activities
                                                    • Resident Reward Program
                                                    • Short Term Lease Available
                                                    • Two Sided Fireplaces Available
                                                    • Upgrade Appliance Package Available
                                                    • Vaulted Ceilings
                                                    • Verizon FiOS Internet and Cable Ready
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                                                    Leasing

                                                    Move into your new apartment by February 1st and receive 50% OFF your reservation fee!Don t miss this limited-time opportunity to secure your new home for less.Schedule your tour today or apply now to lock in this special!
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                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Van Metre Companies

                                                    A+
                                                    A+
                                                    Communities
                                                    30

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Broadlands Apartments Rated?
                                                    Based on 1314 number of votes by renters, Broadlands Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Broadlands Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Broadlands Apartments?
                                                    Broadlands Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.54 days to their community reviews in the past year.
                                                    Who manages Broadlands Apartments?
                                                    Van Metre Companies
                                                    What is the pet policy at Broadlands Apartments?
                                                    Dogs Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    Cats Allowed
                                                    Comments: Broadlands Apartments loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Baths

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                                                    Under New Management

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                                                    Broadlands Apartments is a 806 - 1,538 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,086 - $9,301. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.