4.5
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4.5 rating
1160 total reviews
(
1025 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1297425
Verified Resident • 2024
4.5
11/25/2024
The apartment, location, community, and amenities are great. The application process was stressful, too complicated, the person we worked with had to be relieved from our case and the specials are inconsistent and change by the hour.
11/26/2024
Updated Review
Current Resident 395750
Verified Resident • 2017 - 2024
5.0
11/18/2024
Stuart wood apartment is best apartment in herndon, we are staying in this apartment from last 6 years, management is good, maintenance services also good , good environment,near to all like groceries, hospitals, food schools.
11/19/2024
Current Resident 1292507
Verified Resident • 2024
4.3
11/7/2024
The staff is very kind and helpful. They wanted to work with me to get me an apartment that was in my budget and with the features I wanted. They were quick to respond to any questions or issues I had and they've been great to work with.
11/8/2024
Prospective Resident 1292168
Verified Prospect • Visited 2024
5.0
11/6/2024
Great community tour with pool, gym, parks near sauna Close to metro. Great neighborhood with grocery stores, restaurants everything you need is close. Free parking and close to dulles airport. Great staff
11/6/2024
Current Resident 1292160
Verified Resident • 2024
3.3
11/6/2024
Interior design is nice with a good sized balcony and good amenities like large gym, printing room, and community room. Biggest issue I found was the thin walls (can hear neighbors baby crying every time).
11/7/2024
Updated Review
Current Resident 972404
Verified Resident • 2021 - 2024
5.0
10/23/2024
Stuart Woods - Herndon is extremely pet friendly with clean and safe amenities! I enjoy living in the building and feel very safe. The office and maintenance staff have always been very helpful and kind.
10/23/2024
Current Resident 1286220
Verified Resident • 2024
4.8
10/10/2024
Just moved into a lovely, newly renovated one bedroom apartment at Stuart Woods. The move in process was so easy and the staff is incredibly helpful and attentive. The apartment was clean and the community seems very quiet and calm.
10/11/2024
Current Resident 1283686
Verified Resident • 2024
5.0
10/1/2024
Great Staff, great amenities, the maintenance requests and completed very quickly and in a satisfactory manner. It is close to so many restaurants and different places. I love it as it is close to my job and also to downtown Herndon.
1/6/2025
C_u923
Resident • 2023 - 2024
1.0
8/19/2024
Unresponsive Management and Poor Living Conditions: Avoid at All Cost
If you're considering moving to Stuart Wood apartment think twice. The management here is incredibly rude and unhelpful. They don't seem to care about the residents or the issues we face. The apartment conditions are awful—it's extremely noisy, and there are constant problems with bugs, roaches, and slugs. When I first moved in the carpet and flooring were in an extremely dirty condition and HVAC had very strong smell. I've had slugs in my kitchen multiple times, which is absolutely disgusting. Despite reporting this issue several times, the management refuses to believe it and hasn't done anything meaningful to resolve it. Living here has been a terrible experience, and I wouldn't recommend it to anyone.
8/21/2024
Current Resident 1260535
Verified Resident • 2024
4.5
7/8/2024
Very kind community in a great location they do a great job here at working with you and responding to your requests. I also like all the amenities they have here and how well kept they are. Overall it is a great place
7/9/2024
Updated Review
Current Resident 1189151
Verified Resident • 2023 - 2024
5.0
7/6/2024
Great community. Great management. Safe and kid friendly community. Wonderful amenities. We are lucky to have found Stuart Woods community. Also there are wonderful schools and it's close to everything.
7/8/2024
Updated Review
Current Resident 1154655
Verified Resident • 2023 - 2024
3.0
6/20/2024
The day we received our keys for the property we actually couldn't move in. As we approached the building there were 20 police officers, with their weapons drawn and pointing at the apartment that was below the one we had just rented. So we didn't have a great introduction to the community! The apartment is okay, it's functional and adequate. We have had a problem with mice since the first month we moved in and although the property management has tried to deal with it, it has remained a big problem throughout the whole 12 months we have lived there. Mice have damaged lots of our property and we have been constantly cleaning to remove the mouse poop and nesting material. You can hear animals Scrabbling in the walls all the time, especially at night which can be unsettling. The parking is good, we love the location and it can be quiet at times. The facilities are adequate, but the tennis court has become a play area for children so it is difficult to use for tennis. The pool/pool area is small but generally clean and tidy. We have noticed that trash is starting to pile up at the dumpsters more quickly now and is creating a smell in the heat. Overall we did consider staying another year, but communication from the leasing office was delayed and we ultimately made other plans. The location of this facility, near to shops, the trails and access to the 286 is great, but the actual problems with the apartment far outweighed these benefits.
6/20/2024
Current Resident 1257261
Verified Resident • 2022 - 2024
5.0
6/18/2024
Experience has been great! Areas are clean and tidy. Local shops are within walking distance so that I can use my feet to quickly grab a pleasant bite to eat. I could use updated appliances though, I don't feel comfortable using my stove/ dishwasher.
6/18/2024
Current Resident 1256078
Verified Resident • 2023 - 2024
5.0
6/11/2024
The best apartments I had been living. Very friendly and efficient staff, accessible park for kids, places to gather outside with friends and family. The apartments are very comfortable to live it, I'll definitely recommend this to anyone.
6/11/2024
Current Resident 1254948
Verified Resident • 2024
5.0
6/5/2024
I had a very smooth experience in completing the leasing formalities. move in process was quick and i was informed about all the rules and facilities in the community. The Leasing office staff helped in all aspects of the moving in process. Appreciate the support.
6/6/2024
Current Resident 1252786
Verified Resident • 2024
5.0
5/22/2024
Rachel and her team was awesome, friendly, very knowledgeable and helped with every step of the way. Kalisa stepped in when needed with clarifying any details. I can't think of a better team to help my family with this abrupt move from a previous landlord filing bankruptcy. The unit was reserved from time of application, Rachael and her team assured us this was a better community and it hasn't disappointed not once. Staff and maintenance team is professional and onsite within minutes. I can tell that my family and I will love living in Stuart wood's apartments.
5/23/2024
Current Resident 1251417
Verified Resident • 2024
4.5
5/15/2024
I am pleased with the experience at this apartment location. The apartment we rent was clean and ready to move in with only minor issues. Those issues were quickly resolved and addressed. I would suggest this location to friends and family.
5/16/2024
Leela Kishan_V
Resident • 2021 - 2024
3.5
5/13/2024
Persistent Rat Issue at Stuart Woods Apartments
I am deeply disappointed and frustrated with my living experience at Stuart Woods Apartments due to an unending rat problem. Despite several treatments from Orkin Pest Control, the issue persists. It's disconcerting and unsettling to encounter rats regularly in my living space, even after professional pest control interventions. This has significantly affected the comfort and hygiene of my home environment. Potential renters should be aware of this ongoing issue and consider it when making their housing decisions. It's a serious concern that needs immediate and effective action from the management. Caution is advised before moving in; you really don't want to deal with this kind of stress in your own home.
5/14/2024
Current Resident 1249344
Verified Resident • 2024
4.8
5/6/2024
Exceptional customer service and guidance through the process especially being an out of state customer. We were walked through the process and Rachel who assisted with everything went above and beyond to help.
5/7/2024
Current Resident 1240103
Verified Resident • 2024
4.5
4/1/2024
Good so far. Only been here a month. I am currently have an issue with ants. However the grounds are in good shape. And I do look forward to using all the amenities that this place offers. Not really happy about not knowing how or where the electric meter is.
4/1/2024
Updated Review
Current Resident 1188904
Verified Resident • 2023 - 2024
5.0
3/19/2024
Love the community. People are friendly. Quiet place to live. Staff is excellent for both office and maintenance. I would consider renewing my lease for another 12 months. Thank you for making this place have such a great environment for people to live.
3/20/2024
Updated Review
Current Resident 10269
Verified Resident • 2013 - 2024
4.5
3/4/2024
It is great experience so far. Maintenance staff are very friendly and respond on time. Environment is well maintained and access to groceries and shopping is very close by and convenient. Easy to get highways for travel and community is surrounded by lot of greenary.
3/5/2024
Updated Review
Current Resident 1053633
Verified Resident • 2022 - 2024
4.7
2/26/2024
Good community with good staff and reps in the lease office are very responsive. The location is good and near many stores and close to major driving routes. There tends to be quite a bit of turnover because rent increases by the management company are not negotiable.
2/27/2024
Former Resident 255254
Resident • 2022 - 2023
1.3
2/17/2024
Actual slum, run by slum lords.
They’ll nickel and dime you for every possible thing they can. All for the privilege of living in pest infested apartments with paper thin walls. Like being accosted by homeless people in your parking lot? You’re in luck! How about an office staff that is constantly out of the office/taking vacations/otherwise unreachable? You got it! Like rude maintenance staff that will blame you instead of just fixing the ancient appliances? Stuart woods has you covered! Live literally anywhere else. Absolute joke.
2/20/2024
Updated Review
Current Resident 1209794
Verified Resident • 2017 - 2024
5.0
2/12/2024
Good apartment, i would like to suggest my friends and family members, this apartment surroundings is very clean and quite, walking trails is also very calm,no rush .it's is very near by all like shopping hospitals food.
2/13/2024
The Aspen
1 Bed, 1 Bath | 853 sq. ft.
$1,790 - $2,100
See Floor Plan Details
The Cedar
1 Bed, 1 Bath | 943 sq. ft.
$1,984 - $2,309
See Floor Plan Details
The Bayberry
2 Beds, 1 Bath | 967 sq. ft.
$2,000 - $2,350
See Floor Plan Details
The Dogwood
2 Beds, 1 Bath | 1,055 sq. ft.
$2,249 - $2,479
See Floor Plan Details
The Elm
2 Beds, 2 Baths | 1,055 sq. ft.
$2,444 - $2,519
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 50 reviews)
Noise
4.5
Grounds
4.7
Safety
4.5
Office Staff
4.6
Maintenance
4.7
Neighborhood
4.7
Survey Scores (from 288 surveys)
Post-Tour Survey
4.6
Move-In Survey
4.7
Maintenance & Support Survey
4.7
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
50
Manager’s Review Engagement
Percentage of reviews responded to
96.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.06 days
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Stuart Woods is a 853 - 1,055 sq. ft. apartment in Herndon in zip code 20170. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,790 - $2,519. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.