Woodland Park Apartments
A+
A+
Award Winner
13025 Elm Tree Drive, Herndon, VA 20171

4.4

(2609 Reviews & Surveys)
$1,859 - $5,860/mo

Reviews

4.4 rating

1882 total reviews

(

929 Verified

)

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Summarized by generative AI from text of customer reviews

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Current Resident 987097

Resident 2012 - 2014

5.0

3/3/2014

We're very happy here...thank you!

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    mevansvatire

    Resident 2014

    5.0

    2/23/2014

    We moved in the day before the massive snow storm last week. It is so peaceful and beautiful and the staff is so kind. Our Community Captain, Liz, has already checked in with us twice. Even though the snow storm had maintenance crazy busy, our request to have our shower curtain lowered was completed within 48 hours! I know people were upset about the massive amounts of snow, but personally, where were they supposed to put it? Kudos to Van Metre Woodland Park. We hope to stay here until there is a job relocation or we by a home.

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    Current Resident 734881

    Resident 2011 - 2014

    5.0

    2/17/2014

    Life is easy at Van Metre Woodland Park Apartments.

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      Current Resident 678864

      Resident 2011 - 2014

      5.0

      2/13/2014

      Reason I choose to live at Woodland Park Apartments for the last 3 years. Even with a snowy day like today, the team is out and about the community making sure our walk and driveways are safe. I plan to renew my lease for a 4th year! Thank you for all you do!

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        Current Resident 623498

        Resident 2012 - 2014

        5.0

        2/10/2014

        Great place to live and management office staff are the best. Thank You

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          Current Resident 530157

          Resident 2013 - 2014

          5.0

          2/5/2014

          You guys are doing a great job. I never feel that I can't come to any of the agents when I have a problem or concern.

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            sfatiam

            Resident 2013 - 2014

            5.0

            1/29/2014

            After looking at many communities in the Herndon area, I came across Van Metre Woodland Park Apartments. I LOVE everything about this community. The staff in the office are very friendly and always ready to help. I went to my first event this past Friday and was very pleased with the turn out. I'm looking forward to the next Happy Hour already.

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              Current Resident 43178

              Resident 2013 - 2014

              2.5

              1/9/2014

              I currently live at Woodland Park apartments and the internet is absolutely horrible. Today my download speed is .23Mbps and upload is .10Mbps. I cannot do basic web searching without my internet timing out. I feel absolutely lied to about the shared internet on this property. I am glad that I do not have a business from home. Also, the property runs Dish and the screen is constantly freezing. During the completion of this review, my internet was still trying to fully connect so it took a long time for me to complete this review. As for the construction, the tubs make a cracking noise whenever any one is using it and some of our guests have even mentioned that they feel like they are going to fall through the tub. The floors squeak everywhere. Cabinets have contact paper all over them and the are peeling away from the cardboard made doors. The worst is that most residents probably have to drive their garbage to the compactor and lots of times when you get there, people will just throw their garbage in front of the compactor door instead of just putting it in. You literally have to crawl over the garbage bags to correctly dispose of your trash; this is gross and horrible that people want to live this way. All the apartment will do is send out notices asking a complex full of adults to throw their trash away instead of putting up cameras or something. I can't wait to move....

                Property Manager Response

                10/16/2014

                Dear Resident, We are so sorry to hear you did not have a pleasant experience in our complex. We are aware that there are some issues with cable and internet and are working with the company to improve services - at the moment we are in the early stages of upgrading the cable and internet services for the entire complex and we hope this will alleviate the issues. As for the apartment quality and construction issues you mentioned, we are beginning renovations for older units soon. We do our best to encourage resident etiquette and courtesy and will continue to send notices about waste in the community. We thank you for your feedback; we are taking online reviews very seriously and plan to ensure that we participate in the discussion about the quality of our properties, and the experiences of our residents. Residents with questions, comments, or concerns are always welcome to come by the office and speak to someone or call 703-435-1900! --Van Metre Properties
                Review Author Icon

                laura19601977

                Resident 2010 - 2014

                4.8

                1/7/2014

                I have lived at Van Metre Woodland Park apartments for about 3 years now and I don't regret the move at all. I moved here after my Mom who lived in Herndon became ill and I wanted to be closer to her. My Mom passed away in February 2012 and I never once considered moving from here because I really like it here. The office staff is great, from the property manager on to the others are all fantastic and often call and make sure every thing is okay, or if you need anything. The maintenance staff is just as wonderful. I was away for a few days between Christmas and New Years, when I returned home I found a bunch of water on the floor of my bathroom, I called the maintenance hotline and within 5 minutes of having hung up the phone from talking to them the maintenance guy was at my door and this was on a Sunday. He cleaned up all the water in the bathroom and proceeded to find out what happen. He went upstairs to the apartment above me to see what was going on up there, on his way down he stopped by my apartment to let me know what caused this to happen. You don't find many apartment project that have maintenance on staff and on call, but this one does. I love it here and have no plans to move. I would highly recommend these apartments to anyone and everyone.

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                  adolphus797

                  Resident 2013

                  5.0

                  12/20/2013

                  It's unfortunate that the highest points you give is 5. I would have added an additional 5 points to the points. I have moved a lot and this apartment was not on my list. I'm really impressed with the staffs responsiveness to my concerns. I did not get everything I wished for, yet I have a wonderful experience thus far. Kudos to the team. I hope we have options in terms of cable providers.

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                    doglovers83

                    Resident 2014

                    5.0

                    2/26/2014

                    I called the maintenance hotline for ASAP service and within 5-10 minutes someone was at my door and took care of the problem. I am just so blessed to be living at a place that takes their maintenance and other things to heart and seriously. It is one of the million reasons I love being part of the Van Metre Woodland Park family. I mean everyone is just wonderful from the Property Managers to the maintenance guys. I just wanted to say the staff is wonderful and that I am a pleased resident. It's good know that I don't only have a good property mangers but friends as well.

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                      maryjane2009

                      Resident 2012 - 2013

                      5.0

                      11/29/2013

                      We absolutely loved our stay at Woodland Park. The management and maintenance personnel are extremely nice and professional. They always provided wonderful customer service. My husband and I are so glad that we selected Woodland Park as our first apartment in VA. We highly recommend Woodland Park.

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                        kmartin0419

                        Resident 2011 - 2013

                        5.0

                        11/21/2013

                        My stay at Woodland Park has been great. Going on 3 years, I have no complaints. Any issues that have arisen I have spoken with management about it and they have solved it to the best of their ability. I have witnessed other tenants being discourteous to the property (leaving trash outside their door, not picking up after pets and leaving trash outside the compactor) but that is to be expected anywhere. Overall good experience

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                          Seandeal298

                          Resident 2012 - 2013

                          5.0

                          11/11/2013

                          Christine is by far the best leasing consultant that I have ever delt with. She is friendly, courteous, honest and cares about my needs. I have delt with many leasing companies in my years of renting and Van Metre is certainly ahead of the competition. Christine is a huge asset to this company and I would recommend her and the company to anyone interested in leasing an apartment. Thank you for everything!

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                            misslee86354

                            Resident 2010 - 2013

                            5.0

                            11/10/2013

                            Woodland Park Apartment is great! It's a great property, but the people are even more amazing. From the managers, to the leasing agents, to the maintenance crew....they all work very hard to ensure a great living experience. To the entire staff: THANK YOU!!!

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                              kamaramary30

                              Resident 2011 - 2012

                              5.0

                              11/8/2013

                              I have enjoyed working with both Krissy Evans & Pablo Campos. I have been a resident of woodland park for 3 years & they have both been exceptionally professional & personable in all of my experiences. It is because of their friendliness that I continue to refer new residents.

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                                Current Resident 655432

                                Resident 2013

                                4.8

                                10/15/2013

                                Very clean and well maintained apartments. Location is excellent with shops in walking distance. Maintenance is very quick to respond to issues. Only negative part is the internet connectivity. Though we consistently get about 10 mbps, the internet connection frequently gets disconnected (comes back up in few seconds). Would have loved to get a faster and reliable connection.

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                                  babyk2009

                                  Resident 2013

                                  5.0

                                  9/26/2013

                                  --------------------------- Kadie Lubin is awesome. She is knows her clients' needs and is such a pleasure to deal with. Keep up all of your great work Kadie!!

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                                    Current Resident 210241

                                    Resident 2013

                                    5.0

                                    9/22/2013

                                    I have lived here for 2 years. There have been issues in the past, but they have really made a lot of improvements to correct them. I will renew for another year.

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                                      smurphs

                                      Resident 2012 - 2013

                                      5.0

                                      9/10/2013

                                      My husband I have been here for a year and half and we have enjoyed out time here. Our Community Captain, along with maintenance team members are always quick to respond with issues we have had. The typical issues are the trash compactors, which we realize is beyond the office's control. And of course the sad service with Hotwire, again, not the fault of the office's; however, watching pixelated shows gets extremely old and losing cable & internet service is frustrating. We've never experienced issues like this before at other complexes. Other than those issues, we are very happy with apt and with the team at Woodland Park!

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                                        Current Resident 970580

                                        Resident 2013

                                        4.7

                                        9/9/2013

                                        I've loved my experience! Very friendly, nice landscape, fast service, gym, pools! No problem here so far!

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                                          Current Resident 526443

                                          Resident 2013

                                          3.0

                                          8/17/2013

                                          I love Woodland Park! The staff is very knowledgeable and very professional. Days I stop by to pick my package up, they crack me up and make me smile. You ROCK Katie!!!

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                                            Current Resident 399467

                                            Resident 2013

                                            5.0

                                            8/11/2013

                                            Thanks for a great living experience. Lived at Woodland Park for the past 2 years and pans to renew our lease for another year. A little pricey but my husband and I love the convenience of the location esp.for work. Apt community well maintained. leasing staff very friendly and helpful, Maintenance always quick to address any concerns. Definitely recommend this community.

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                                              Current Resident 392895

                                              Resident 2012 - 2013

                                              4.3

                                              8/11/2013

                                              I have lived at Woodland Park Apartment for just about a year now and have loved it! I have found my experience to be enjoyable through friendly staff, amenities, clean community and convenience to shopping centers as well as Reston Towne Center and Tyson s Corner. My one bedroom apartment is very spacious, walk-in closets, washer and dryer, dishwasher, microwave, balcony etc. The community is gated and apartments are alarmed which makes the community feel safe and more like home. My only complaint is parking is a little difficult after 8pm, the farthest I have to walk is 2 blocks, which isn t more than a few minutes. If there is a maintenance issue, they are out in a timely fashion and the problem is completed with ease. I will be renewing my lease following this month and plan to stay years to come!

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                                                Current Resident 645919

                                                Resident 2013

                                                4.7

                                                7/6/2013

                                                I'm seeing a bunch of complaints, but I had just about the best maintenance experience I've ever had (having lived in a handful of communities over the years). I had an issue with my AC and one of the technicians, Phil, helped get me sorted out in less than 15 minutes. Phil was very friendly and seemed to really know his stuff. My AC is now blowing ice-cold air. It seems like they might be having some genuine problems based on some of the other reviews, but I can say that they do have at least one technician out here that is doing good work.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  The Dogwood

                                                  1 Bed, 1 Bath | 819 sq. ft.

                                                  $1,859 - $4,605

                                                  See Floor Plan Details

                                                  The Dogwood Loft

                                                  1 Bed, 1 Bath | 1,014 sq. ft.

                                                  $2,022 - $4,627

                                                  See Floor Plan Details

                                                  The Maple

                                                  1 Bed, 1 Bath | 832 sq. ft.

                                                  $2,029 - $4,512

                                                  See Floor Plan Details

                                                  The Oak

                                                  1 Bed, 1 Bath | 824 sq. ft.

                                                  $2,074 - $4,494

                                                  See Floor Plan Details

                                                  Birch

                                                  1 Bed, 1 Bath | 779 - 858 sq. ft.

                                                  $2,118 - $4,655

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Magnolia

                                                  2 Beds, 2 Baths | 1,050 sq. ft.

                                                  $2,333 - $4,858

                                                  See Floor Plan Details

                                                  The Chestnut

                                                  2 Beds, 2 Baths | 1,110 sq. ft.

                                                  $2,440 - $4,377

                                                  See Floor Plan Details

                                                  The Chestnut Loft

                                                  2 Beds, 2 Baths | 1,305 sq. ft.

                                                  $2,645 - $5,860

                                                  See Floor Plan Details

                                                  The Hawthorne

                                                  2 Beds, 2 Baths | 1,289 sq. ft.

                                                  $2,782 - $5,133

                                                  See Floor Plan Details

                                                  The Redwood Town Home

                                                  2 Beds, 2.5 Baths | 1,290 sq. ft.

                                                  $2,870 - $4,615

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A+
                                                  A+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 135 reviews)

                                                  Noise

                                                  4.2

                                                  Grounds

                                                  4.5

                                                  Safety

                                                  4.0

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.6

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 727 surveys)

                                                  Post-Tour Survey

                                                  4.4

                                                  Move-In Survey

                                                  4.4

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  135

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.3 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage Lot
                                                  • Other
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
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                                                    More Info
                                                  • Cats Allowed
                                                    Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Internet Cafe
                                                  • Alarm
                                                  • Bark Park
                                                  • Cat Friendly
                                                  • Clubhouse with Kitchen
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Fitness Park
                                                  • Floor to Ceiling Windows
                                                  • Furnished
                                                  • Granite Kitchen Countertops
                                                  • High Ceilings
                                                  • High-Speed Internet and Cable
                                                  • Individual Climate Control
                                                  • Large Dog Friendly
                                                  • On-Site Maintenance
                                                  • Package Receiving Service
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony or Terrace
                                                  • Rentable Pub Room
                                                  • Resident Activities
                                                  • Resident Reward Program
                                                  • Short Term Lease Available
                                                  • Tennis Court
                                                  • Tiled Bathrooms
                                                  • Upgrade Appliance Package Available
                                                  • Walk In Closets
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                                                  Leasing

                                                  Discover Elegance in Luxury Apartments Herndon VA Located in the heart of Herndon, Virginia, Woodland Park offers a variety of modern one, two, and three-bedroom apartments and townhomes. These spacious pet-friendly apartments feature walk-in closets, expansive windows, custom kitchen cabinetry with granite countertops, and individual washer and dryers. Woodland Park raises the bar on upscale living even further by offering a charming clubhouse, rentable pub room, swimming pools, tot-lot, and bark park. Ideally located next to Route 28 and the Dulles Toll Road, Woodland Park makes commuting easy. Our community provides easy access to Dulles International Airport, Reston Town Center, and the Wiehle-Reston East Metro Station. Tour today and make Woodland Park- HOME. From the moment you walk in the door.
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                                                  Leasing Options

                                                    • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Van Metre Companies

                                                  A+
                                                  A+
                                                  Communities
                                                  30

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Woodland Park Apartments Rated?
                                                  Based on 2609 number of votes by renters, Woodland Park Apartments is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Woodland Park Apartments is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Woodland Park Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Woodland Park Apartments?
                                                  Woodland Park Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.3 days to their community reviews in the past year.
                                                  Who manages Woodland Park Apartments?
                                                  Van Metre Companies
                                                  What is the pet policy at Woodland Park Apartments?
                                                  Dogs Allowed
                                                  Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                  Cats Allowed
                                                  Comments: Woodland Park loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information. | Restrictions: Pit Bull
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths

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                                                  Under New Management

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                                                  Woodland Park Apartments is a 779 - 1,305 sq. ft. apartment in Herndon in zip code 20171. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,859 - $5,860. Nearby cities include Reston, Dulles, Sterling, Chantilly, Potomac Falls, Ashburn, South Riding, Oakton, Centreville, Fairfax, Vienna, Tysons Corner, and Tysons.