3.7
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3.7 rating
293 total reviews
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182 Verified
)
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Updated Review
Current Resident 1002261
Verified Resident • 2021 - 2024
1.0
3/1/2024
Office people are rude and lose checks. Turnover in there is horrible. Maintenance sucks and will not fix anything that is actually broken. They do not relay information in a timely manner, or at all. Overall this is a horrible community and I don't recommend anyone live here.
3/7/2024
7mqkjnvptf@privaterelay.appleid.com
Resident • 2023 - 2024
5.0
2/22/2024
Grafton station apartments review
This place is so great it is a perfect first apartment and I’m happy I moved into this apartment Tiffani Is our go to girl who helps us with everything we could possibly need great customer service to be greeted with a style
Updated Review
Current Resident 1114564
Verified Resident • 2017 - 2024
4.2
2/19/2024
It's alright. Rather quiet but you do have a few vehicles that think everyone needs to hear their music. Then there are those who just speed through. There used to be swings for the kids but they were taken out so now there is nothing for the kids to play on. It would be great if they were brought back and some kind of playground for them put in.
2/21/2024
Current Resident 490098
Resident • 2024
5.0
2/18/2024
Very good apartment!
Tiffani was very helpful in the search and securing the apartment as I was coming from out of state. She was able to get me a reasonable apartment that suited my needs regarding access to work and amenities.
2/21/2024
Current Resident 1227544
Verified Resident • 2015 - 2024
4.3
2/18/2024
The rent costs are too expensive generally over the years I have lived here. But, it's safe here. I am comfortable with the staff who are very polite. The garbage dumpster is not sufficient for the number of tenants and frequently over flows and smells. There very adequate lighting. The amenities are very nice. Best of all, it's pretty safe here.
2/21/2024
Updated Review
Current Resident 1106570
Verified Resident • 2021 - 2024
4.5
1/27/2024
I really enjoy living here. It's quiet and clean and in a nice area. My biggest thing that is going to cause me to leave before the next lease is that the rent keeps raising a significant amount and there is absolutely nothing done to improve the apartment or amenity's to cause it to raise. With inflation being what it is nobody can afford rent to keep going up with no improvements done.
1/29/2024
Current Resident 1217155
Verified Resident • 2023 - 2024
4.3
1/14/2024
Had some issues when first moving. The carpets were not done and I waited a few more days to move in. They took some money off the rent for the month, however it was still inconvenient. Staff is nice and respectful. Work orders get taken care of in a timely manner. Nice neighborhood. Overall its been a good experience.
1/22/2024
Current Resident 1217043
Verified Resident • 2021 - 2024
4.3
1/14/2024
This apartment complex is amazing, between the location being near multiple stores and resturaunts, the apartments themselves are usually quiet and relaxing. For me, I am only 15 minutes away, and with any issues we have the maintenance team and leasing office are always able to help. The only downside is that we are in an open area which leads to possibly fake solicitors. Usually only around the holidays.
1/19/2024
Updated Review
Current Resident 1100924
Verified Resident • 2021 - 2024
3.7
1/5/2024
This is a nice community. It's quiet and convenient to stores and highway access. The rent is reasonable in comparison to other communities of this size. The apartments are basic and well maintained. The grounds are kept up, but there are too many residents to have just one dumpster.
1/9/2024
Current Resident 1211019
Verified Resident • 2022 - 2023
3.8
12/22/2023
It's ok. Just like every other apartment these days, not worth the price but no other choice at the time. Rent keeps going up with nothing to show for it. Sewer bill is always close to $100 a month. I will say maintenance is always on top of things for the most part. Some of the office staff are friendly but they change a lot.
1/4/2024
Current Resident 1207838
Verified Resident • 2022 - 2023
3.5
12/12/2023
I've really enjoyed living here. The only problem I've had are occasional noise disturbances from car stereos and occasionally from my downstairs neighbor's stereo or upstairs neighbor's children stomping.
12/14/2023
Updated Review
Current Resident 1025568
Verified Resident • 2020 - 2023
3.8
11/12/2023
It's a nice place to live, close to alot of stores .Very convenient for schools, stores,restaurants and entertainment. I would recommend this place to my friends in this community. The staff are friendly and willing to help
11/15/2023
Current Resident 1195664
Verified Resident • 2022 - 2023
2.3
11/3/2023
My experience here at Grafton station has been pretty good, my concerns I normally met , through maintenance and leasing office, right now my only concerns are the huge dogs on the property, and the residents that are not following rule such as, trash on porches , grills,trash issues in the back especially I've seen shopping carts , the rules are not being kept and staff just overlooks these issues in the back. Beer bottle glass ect. Didn't even get fresh mulch in the back .not sure how you decide whom is approved other than the financial credit, but there are thugs and residents that are tearing up and drug selling activities and acting out especially int the back buildings. I've called police over nc over and have made complaints to leasing office, and normal response is take pictures, that does not apply for all issues. There need to be more attention to these back buildings.
11/7/2023
Current Resident 1191688
Verified Resident • 2017 - 2023
4.5
10/21/2023
We love it here it's quiet and good amenities Staff at the office are very Nice we're coming into our 8th year at Grafton Station looking forward to many more Good Schools Shopping close by what more could you ask for
10/24/2023
Current Resident 1190056
Verified Resident • 2023
5.0
10/17/2023
this has been the nicest property i've lived in out of 3. the maintenance men are respectful and the women in the office are always beyond friendly and always ready to help and answer questions. they're always excited about the raffles and events they're having and it really helps it feel like home.
10/19/2023
Current Resident 1190052
Verified Resident • 2023
1.5
10/17/2023
Well it's not good as soon as we moved in there was a lot of bugs, so me and my girl keep deep cleaning our house but more bug still keep coming out of no where and I'm paying over 1700 for bugs to be in the crib. We keep telling them but no one is doing anything and the maintenance people never help on anything I don't see them ever. No one picks up their dog ---- and it's ridiculous so I'm not doing it . It's a nice area but too much for no reason it's sad
10/19/2023
Updated Review
Current Resident 1065363
Verified Resident • 2021 - 2023
3.2
9/19/2023
Maintenance can be a little slow & have to be reminded of requests. Certain items "break" within days of being repaired. Also feel there should be some programs or something to help with Rent increases. Like split rent, part on 1st and 2nd half on 15th. Choosing to pay Rent vs eating or putting gas in the car is getting Harder and Harder. It's like no one cares about the struggling households. Some are too embarrassed to speak up.
9/25/2023
Current Resident 1176059
Verified Resident • 2021 - 2023
2.2
9/1/2023
The overall experience has been okay at best. It's a nice area and the people here are nice too but nothing ever gets done and the level of miscommunication from the office is astonishing. There's a few maintenence works who have to manage all the buildings here and often times we have to either leave a message or fix something ourselves because we can't get through to them. Then when maintenance does come, there's 1 or two workers who absolutely do not care about the job and leave things about or rush. As for the office, I've personally had three mishaps with them regarding noise complaints without any information on what the noise was, rent miscommunication, and inability to work around our schedule with our dog when it came to fixing a leak in another apartment. Beyond this, we are asked to maintain cleanliness with our pet, which we do, but others do not abide by, the tennis court gate has been broken for sometime and no one seems to be getting around to fixing it, the dog park gate has also been broken for sometime and again no one seems to be getting around to fixing it, and in top of that the dog park here is not suited for larger or more active dogs who like to run. It's literally a square with no real interesting obstacles or space to allow dogs to be dogs. All of these factors have led us to begin seeking other places of living. For the last and final issue we've had here, the rent is outrageous! $1300 for a one bedroom, one bathroom, at 950 square ft????? That's ridiculous! The rent has only co tinued to increase, there have been bug problems forever, and it's just getting worse and worse as time progresses. As a starter living situation it's not bad given it's location and safety but as long term housing it's just gone downhill.
9/11/2023
Updated Review
Current Resident 1166705
Verified Resident • 2018 - 2023
2.2
8/4/2023
Comfortable and uncomfortable some good and some bad aexperiences. Had a few undesirable renters living above me. I suggest the new renter finds out who is living above and below them before they decide to move in.
8/12/2023
Current Resident 1151383
Verified Resident • 2022 - 2023
3.8
6/18/2023
It has been a Great experience thus far. Maintenance immediately comes when needed for any problems. The front desk is very prompt in answering messages. The area remains clean. The front office has great events
6/22/2023
Current Resident 1150342
Verified Resident • 2022 - 2023
2.7
6/14/2023
Moving in wasn't great but now that in its ok...I have been waiting on repairs and just simply just tired of asking...I need kitchen sink ,fridge and bar in bathroom and 2 closets repaired. The breezeway be dirty as well.
6/16/2023
Current Resident 1138255
Verified Resident • 2017 - 2023
3.8
5/7/2023
It's been cool rent is getting higher than apartments are worth I'll probably be moving when my lease is up?????????????????????????????????????????????????????????
5/11/2023
Current Resident 1136886
Verified Resident • 2018 - 2023
3.8
5/3/2023
For the most part, I have been extremely pleased with my experience. There was a very rude office manager at one time but she is no longer there. The staff now is very pleasant. The only complaint: vehicles in parking lot that do not move AT ALL...expired tags, inspection, etc. Received an email that tow company would be removing these vehicles but nothing has been done in the past 30 days.
5/6/2023
Updated Review
Current Resident 1019809
Verified Resident • 2021 - 2023
3.7
4/25/2023
Wish there was a basketball hoop by playgrounds. Wish the pool was open for more of the year. Wish the boards on my balcony were replaced. Wish the kids didn't scream every day off the bus and create chaos
4/28/2023
Updated Review
Current Resident 1018715
Verified Resident • 2018 - 2023
4.5
4/21/2023
It has been a good experience. Office and maintenance personnel are pleasant, helpful and effective. The landscaping flowers are always beautiful and they do a good job maintaining the grass and leaf pickup. I moved here from a house and don't miss doing the mowing and leaf collecting.
4/26/2023
The Waterman
1 Available Unit
1 Bed, 1 Bath | 750 sq. ft.
$1,397 - $1,437
See Floor Plan Details
The Chesapeake
1 Available Unit
1 Bed, 1 Bath | 820 sq. ft.
$1,507 - $1,537
See Floor Plan Details
The York
1 Available Unit
2 Beds, 1.5 Baths | 900 sq. ft.
$1,587 - $1,737
See Floor Plan Details
The Williamsburg
1 Available Unit
2 Beds, 2 Baths | 900 sq. ft.
$1,587 - $1,737
See Floor Plan Details
The Riverwalk
1 Available Unit
3 Beds, 2 Baths | 1,350 sq. ft.
$1,999 - $2,037
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 40 reviews)
Noise
3.5
Grounds
3.4
Safety
3.2
Office Staff
3.7
Maintenance
3.5
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
40
Manager’s Review Engagement
Percentage of reviews responded to
97.50%
Manager’s Review Reply Time
Average time to respond to reviews
2.33 days
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Grafton Station Apartments is a 750 - 1,350 sq. ft. apartment in Yorktown in zip code 23692. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,397 - $2,037. Nearby cities include Poquoson, Newport News, Hampton, Hayes, Gloucester, Carrollton, Smithfield, Williamsburg, Norfolk, Spring Grove, Portsmouth, Mathews, and Toano.