Retreat at Schillinger
A
A
Award Winner
1313 Schillinger Rd, Mobile, AL 36695

4.5

(558 Reviews & Surveys)
$1,031 - $3,962/mo

Move-In Specials

Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

Reviews

4.5 rating

393 total reviews

(

347 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Updated Review

Review Author Icon

Current Resident 1257143

Verified Resident 2024 - 2025

5.0

6/29/2025

We been here over a year now, everything been good here. I have no complaints with the staff nor the community. They have food trucks on property from time to time which is great. My daughter enjoys them a lot. Thank you.

    Property Manager Response

    6/30/2025

    Thank you for giving us a 5-star rating! We re happy to know that you ve had a great experience with us. Please let us know if there is anything else we can do you.
    Review Author Icon

    Current Resident 1342536

    Verified Resident 2025

    4.7

    6/12/2025

    My experience was amazing and quick. The staff was very friendly and helpful. They made sure my move in was smooth and pleasant. I would definitely recommend others when they are looking for a new place to call home.

      Property Manager Response

      6/13/2025

      We're thrilled to hear about your positive experience and smooth move-in process. Our team strives to provide friendly and helpful service to all our residents. Your recommendation means a lot to us. Thank you for your feedback!

      Updated Review

      Review Author Icon

      Current Resident 1280734

      Verified Resident 2022 - 2025

      4.8

      5/31/2025

      I enjoy living at Retreat at Schillinger. Thank you for the overall experience. The staff is very approachable, friendly and very customer-oriented. Community is quiet and I feel safe living here; from the parking spaces to the elevator to the hallways. Once again, thank you.

        Property Manager Response

        6/2/2025

        We're thrilled to hear that you're enjoying your experience at Retreat at Schillinger. It's wonderful to know that our staff's approachability and customer-oriented service are making a positive impact. Your safety and satisfaction are our top priorities. Thank you for your kind words and high rating!
        Review Author Icon

        Current Resident 1337582

        Verified Resident 2022 - 2025

        2.5

        5/23/2025

        The size of the apartment is nice. The grounds could be nicer. The stairwells are dirty. Parking could be better. The maintenance needs to complete jobs and keep people posted. I need my bathroom ceiling to be repaired.

          Property Manager Response

          5/26/2025

          Hello, We appreciate your feedback and are sorry to hear about your concerns. We strive to maintain a clean and comfortable environment for all our residents. Your comments regarding the grounds, stairwells, parking, and maintenance have been noted. We encourage you to reach out to us directly to discuss your bathroom ceiling repair. Thank you for bringing these matters to our attention.
          Review Author Icon

          Current Resident 1333481

          Verified Resident 2025

          5.0

          5/1/2025

          I truly enjoy living in this apartment building. It is quite and peaceful. Staff is amazing and professional. Jasmine at the front desk is awesome. She will truly help you move in very smoothly and answer questions promptly.

            Property Manager Response

            5/2/2025

            Hello, We're thrilled to hear that you're enjoying your living experience with us and finding our staff to be professional and helpful. It's wonderful to know that our team, especially Jasmine, has been able to assist you effectively. Thank you for your positive feedback!
            Review Author Icon

            Current Resident 1329400

            Verified Resident 2024 - 2025

            3.5

            4/14/2025

            Good! But can be improved and mostly about the way you contact after hours maintenance. I think the after hour services can be reworked. Because the person I was routed to spoke in heavy accent and I couldn't understand them at all.

              Property Manager Response

              4/16/2025

              Hello, We appreciate your feedback regarding our after-hours maintenance service. We understand the importance of clear communication and will take your comments into consideration as we continually strive to improve our services. Thank you for bringing this to our attention.

              Updated Review

              Review Author Icon

              Current Resident 1038570

              Verified Resident 2021 - 2025

              5.0

              3/23/2025

              Staff is nice and maintence is usually pretty fast, within 2-3 days problem is fixed... The grounds are kept up pretty good also. The only issue is the gate stays broken more then it actually works..

                Property Manager Response

                3/24/2025

                We're glad to hear that you're pleased with our staff and maintenance response times. We also appreciate your feedback about the upkeep of our grounds. We acknowledge the issue with the gate and assure you that we're working diligently to improve its reliability. Thank you for your review.

                Updated Review

                Review Author Icon

                Current Resident 1242887

                Verified Resident 2022 - 2025

                5.0

                2/26/2025

                In the beginning it wasn't the best but as time has moved on everything has gotten way better than before. Way more organized and knowledgeable on anything that pops up . Maintenance is definitely friendly and on top of everything.

                  Property Manager Response

                  2/26/2025

                  We're thrilled to hear that your experience has improved over time. It's great to know that our efforts to enhance organization and knowledge are being noticed. We're also glad that our maintenance team has been able to impress you with their friendliness and efficiency. Thank you for your positive feedback!
                  Review Author Icon

                  Current Resident 1316523

                  Verified Resident 2024 - 2025

                  4.3

                  2/11/2025

                  Nice and quiet. Staff is courteous and friendly. Grounds well kept during the summer, but is full of dog feces any other time of the year (to the fault of the community). The pool is heated, but small and can get crowded. The pool area is very nice though, I appreciate the access to grills. The gym is small, nice for beginners and -unless you're a powerlifter or cross fitter - has just about everything you need. However, elevators smell like urine and hallways are usually dirty with the occasional dead roach, but it's hard to prevent that with outdoor halls. Exterminators also come in every other month or so and bug populations are maintained. Overall, it's a nice place to live, a little expensive, but nothing compared to city prices.

                  Property Manager Response

                  2/18/2025

                  We appreciate your detailed feedback. It's great to hear that you find our staff courteous and enjoy the amenities we offer. We take note of your concerns about cleanliness and pest control, and we're always working to improve these areas. Your satisfaction is important to us, and we're glad to know that overall, you find our community a nice place to live. Thank you for your review.
                  Review Author Icon

                  Current Resident 1315746

                  Verified Resident 2024 - 2025

                  5.0

                  2/8/2025

                  I enjoy living here. It's safe, gated, and quiet. The office staff are friendly and helpful. I enjoy the events they hold in the office as well for the holidays. I wish they would open the movie theater and business center though

                    Property Manager Response

                    2/8/2025

                    Thank you for taking the time to let us know about your positive experience. We will review your suggestions. Thank you, again!
                    Review Author Icon

                    Current Resident 1314883

                    Verified Resident 2025

                    4.0

                    2/5/2025

                    The Retreat is good. I wish there were more cameras to keep record of who comes on premises when accidents occur. They have fixed the gate so that made me feel more secure. The neighborhood is quiet but the apartments above me are not lol.

                      Property Manager Response

                      2/6/2025

                      We're glad to hear that you're enjoying your stay at The Retreat and appreciate the improved security with the gate. Your feedback regarding additional cameras for enhanced safety is valuable and will be taken into consideration. We're sorry to hear about the noise issue and encourage you to reach out to us directly so we can address this. Thank you for your review!Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue making your living experience at Retreat at Schillinger a positive one.

                      Updated Review

                      Review Author Icon

                      Current Resident 1059018

                      Verified Resident 2022 - 2025

                      2.2

                      1/14/2025

                      The maintenence at this community is good, well educated people and they try to fix your problems. The office staff however, they can be shady and pretend to take your complaint seriously but nothing gets done about it. I don't see why they treat complaints from tenants who pay every month like pests annoying them at work when we are the people who pay every month on time. If I ran this community, I would ensure all tenants that pay every month on time and full get some kind of resident reward. And tenants that don't follow the rules get held accountable.

                        Property Manager Response

                        2/6/2025

                        We appreciate your feedback and are glad to hear that you're satisfied with our maintenance team. We're sorry to hear about your experience with our office staff. We strive to provide excellent service and take all complaints seriously.. Thank you for bringing these matters to our attention.

                        Updated Review

                        Review Author Icon

                        Current Resident 1103849

                        Verified Resident 2022 - 2025

                        2.3

                        1/6/2025

                        Awful! I do not like this unit. I've lived here before in 2015 and I loved it but it's ran poorly and nothing is the same. My car has been hit. The lounge rooms are closed. The elevators smell like dog urine and weed. My unit smells like mold and my appliances are always going out. I have roaches in the unit as well. I hate living here!!!!

                          Property Manager Response

                          2/7/2025

                          This is absolutely not the experience most of our residents are accustomed to. We are not aware of the issues that you are talking about. We want to make sure this does not happen again, so please email me directly at htaguba@bbcgrp.com or come by or call the office at 251-295-9832 so that we can discuss the issues.
                          Review Author Icon

                          Current Resident 1307083

                          Verified Resident 2024 - 2025

                          4.8

                          1/2/2025

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                            Property Manager Response

                            1/16/2025

                            We're unable to understand your review due to the format. We value your feedback and would appreciate if you could provide more details. Thank you!
                            Review Author Icon

                            Current Resident 1305229

                            Verified Resident 2024

                            5.0

                            12/24/2024

                            At the Retreat at Schillinger, All my maintenance issues are quickly taken care of! The office staff and maintenance staff are super sweet and easy to talk too. I just moved here a month and a half ago and I love it so far. By far the most peaceful place I've lived.

                              Property Manager Response

                              12/26/2024

                              We're thrilled to hear that your experience at the Retreat at Schillinger has been positive and that our staff has been able to assist you promptly and efficiently. It's wonderful to know that you're enjoying the peaceful environment. Thank you for your high rating and kind words!
                              Review Author Icon

                              Current Resident 1302571

                              Verified Resident 2024

                              5.0

                              12/13/2024

                              The apartment complex is very maintained. The office staff are always so nice and helpful. Never had any issues with any problems and it's quiet and peaceful. It is also great that the complex plan special treats and events for the residents

                                Property Manager Response

                                12/14/2024

                                Hello, Thank you for taking the time to tell us about your positive experience. As always, please let us know if you ever need our assistance.
                                Review Author Icon

                                Current Resident 1293243

                                Verified Resident 2024

                                4.7

                                11/10/2024

                                We love this apartment complex! Our first ever apartment and they definitely didn't disappoint!! The community is quiet and neat, the apartments are so clean and spacious. I love that it's close to everything that I need!

                                  Property Manager Response

                                  11/11/2024

                                  Thank you for giving us a 4.5-star rating! We re happy to know that you ve had a great experience with us. Please let us know if there is anything else we can do you.
                                  Review Author Icon

                                  Current Resident 1292806

                                  Verified Resident 2022 - 2024

                                  4.8

                                  11/8/2024

                                  It's been a great apartment just kind of poor communication when it comes to maintenance. We've loved living here the last two years. It's quite clean and peaceful. The only thing I'd say is communicate better when it comes to calling people about maintenance coming in

                                    Property Manager Response

                                    11/13/2024

                                    Thanks for reviewing us! We're happy to know that you've had a great experience and are always striving to bring top-notch service to our residents. Please let us know if there is anything else we can do for you.
                                    Review Author Icon

                                    Current Resident 1280579

                                    Verified Resident 2024

                                    5.0

                                    9/17/2024

                                    it's been great. outside stays clean & the hallways stay clean. usually very quiet. staff is easily accessible. i like that the gates can be accessed through the app. parking is good unless you get home late. love it here.

                                      Property Manager Response

                                      11/11/2024

                                      It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
                                      Review Author Icon

                                      Current Resident 1279844

                                      Verified Resident 2023 - 2024

                                      3.5

                                      9/14/2024

                                      Apartment itself is so nice. Hallways and elevators could be updated and cleaned deeper. Not as many amenities as were promised, but the pool is really nice. Maintenance is fast to handle work orders.

                                      Property Manager Response

                                      10/14/2024

                                      Hello! Thank you for taking the time to review us. We appreciate your feedback and hope to improve your experience. Please call us at +1 251-295-9832 or email RetreatAtSchillinger@bbcgrp.com with any questions or concerns. Thank you!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1252744

                                      Verified Resident 2024

                                      4.2

                                      8/26/2024

                                      Everything that is a problem, albeit very few and far between, is swiftly solved. Staff is courteous and helpful, maintenance is quick and effective, and the grounds and the facilities are always clean. Great place!

                                        Property Manager Response

                                        9/25/2024

                                        It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
                                        Review Author Icon

                                        Current Resident 1273856

                                        Verified Resident 2024

                                        3.3

                                        8/21/2024

                                        The move in process was a terrible experience. They changed my move in date at the last minute. This caused me to pay over $1,000 to move. They did not even apologize for the inconvenience they caused.

                                          Property Manager Response

                                          9/25/2024

                                          Thank you for providing us with your valuable feedback.
                                          Review Author Icon

                                          Current Resident 1272565

                                          Verified Resident 2024

                                          4.0

                                          8/15/2024

                                          So far it's been pleasant but underwhelming. The maintenance staff needs help. It doesn't seem as if they are staffed sufficiently for the number of requests they are getting. But they are professional and get the job done when they do arrive.

                                            Property Manager Response

                                            9/25/2024

                                            !Thanks for sharing your review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue making your living experience at Retreat at Schillinger a positive one.
                                            Review Author Icon

                                            Current Resident 1264235

                                            Verified Resident 2024

                                            4.7

                                            7/31/2024

                                            I just recently moved on July 22. So far, it is nice and very quiet. The staff is very helpful and professional when it comes to any questions. Jasmine and Katie have been a good support system in this whole moving process.

                                              Property Manager Response

                                              9/25/2024

                                              Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                                              Review Author Icon

                                              Current Resident 1264191

                                              Verified Resident 2024

                                              1.8

                                              7/31/2024

                                              PARKING LOT IS TOO SMALL, AREA IS IN A GOOD LOCATION TO SHOPPING ETC, APARTMENT WASNT CLEANED, THE FAUCET IN KITCHEN DRIPPED, THE TOILET WOULD RUN AFTER THE FLUSH, THE VENT BED AND BATH DID NOT BLOW

                                                Property Manager Response

                                                11/7/2024

                                                This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at RetreatAtSchillinger@bbcgrp.com or +1 251-295-9832. We look forward to connecting and turning this into a much more satisfactory experience for you.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                Aspen

                                                1 Bed, 1 Bath | 801 sq. ft.

                                                $1,103 - $2,907

                                                See Floor Plan Details

                                                2 Bedrooms

                                                Maple

                                                2 Beds, 1 Bath | 1,012 sq. ft.

                                                $1,031 - $2,399

                                                See Floor Plan Details

                                                Oak

                                                2 Beds, 2 Baths | 1,090 sq. ft.

                                                $1,307 - $2,788

                                                See Floor Plan Details

                                                3 Bedrooms

                                                Chestnut

                                                3 Beds, 2 Baths | 1,243 sq. ft.

                                                $1,644 - $3,962

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 31 reviews)

                                                Noise

                                                4.1

                                                Grounds

                                                4.1

                                                Safety

                                                4.3

                                                Office Staff

                                                4.6

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.6

                                                Survey Scores (from 165 surveys)

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.8

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                31

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A-

                                                Average time to respond to reviews

                                                3.06 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • None
                                                • Other
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Fitness Center
                                                • Air Conditioning
                                                • BBQ Grills
                                                • Balcony or Patio
                                                • Business Center
                                                • Cat Friendly
                                                • Ceiling Fans in Primary Bedrooms
                                                • Clubhouse
                                                • Controlled Access
                                                • Dishwasher
                                                • Dog Park
                                                • Dual Primary Suite Floor Plans
                                                • Elevator
                                                • Furnished
                                                • Garden Tubs
                                                • Granite Countertops
                                                • Hardwood Floors
                                                • Large Dog Friendly
                                                • Maple Cabinetry in Kitchen and Bathroom
                                                • Newly Designed Kitchens
                                                • Now Offering Renovated Homes!
                                                • On-Site Maintenance
                                                • Open Concept Kitchen Design
                                                • Pool
                                                • Spacious Closet
                                                • Stainless Steel Appliances
                                                • Vaulted Ceilings
                                                • Wooded View
                                                Show Less
                                                Show More

                                                Leasing

                                                Retreat at Schillinger, located in beautiful Mobile, AL, offers one, two and three-bedroom apartment homes with everything you need to live a hassle-free lifestyle open concept kitchen designs, dual master suite floor plans and granite-inspired countertops. Retreat at Schillinger features some of the area s best amenities including a newly redesigned pool and sundeck, renovated fitness center, dog park and outdoor entertaining spaces.
                                                Show Less

                                                Leasing Options

                                                  • None

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 08:30 AM - 05:30 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Balfour Beatty - Conventional

                                                A
                                                A
                                                Communities
                                                12

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?

                                                Frequently Asked

                                                How is Retreat at Schillinger Rated?
                                                Based on 558 number of votes by renters, Retreat at Schillinger is currently rated 4.5 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.1 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Retreat at Schillinger is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Retreat at Schillinger is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 3.06 days to their community reviews in the past year.
                                                Who manages Retreat at Schillinger?
                                                Balfour Beatty - Conventional
                                                What is the pet policy at Retreat at Schillinger?
                                                Dogs Allowed
                                                Comments: | Restrictions: None
                                                Cats Allowed
                                                Comments: | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

                                                Contact Property

                                                April 2026

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                                                Baths

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                                                Under New Management

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                                                Retreat at Schillinger is a 801 - 1,243 sq. ft. apartment in Mobile in zip code 36695. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,031 - $3,962. Nearby cities include Prichard, Semmes, Theodore, Chickasaw, Saraland, Daphne, Spanish Fort, Bayou La Batre, Fairhope, Bay Minette, Moss Point, Robertsdale, and Citronelle.