Retreat at Schillinger
A
A
Award Winner
1313 Schillinger Rd, Mobile, AL 36695

4.5

(557 Reviews & Surveys)
$1,031 - $3,962/mo

Move-In Specials

Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

Reviews

4.5 rating

393 total reviews

(

347 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 857503

Verified Resident 2020

3.3

12/27/2020

I'm disappointed at how u prepared the apartment was. Staffs were great but you get tire of telling them nearly every week that something isn't working. It needs to be ready for anyone signs the contract is sign. I would take a picture of everything for your own record .

    Property Manager Response

    12/28/2020

    Thank you for taking the time to share this information. Like you, we value quality workmanship. You should expect our maintenance team not only to complete projects in a timely manner, but to handle each project professionally and leave the premises neat when they re finished. We apologize that our team has not met your needs. Please call or stop by the office so we can discuss your situation, address your concerns, and help you feel more confident that your expectations will be met in the future.
    Review Author Icon

    Current Resident 855818

    Verified Resident 2020

    5.0

    12/21/2020

    Very nice ppl all around! Great friendly Staff. Very quite! Much helpful! I was very pleased with the apart set up very nice! Not a lot of noise! And great neighbors that I have!! No problems at all!

      Property Manager Response

      12/23/2020

      Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying the overall community!
      Review Author Icon

      Current Resident 854633

      Verified Resident 2020

      3.2

      12/16/2020

      People that live here are very nasty. Always throwing trash beer bottles or beer cans on the ground. Person that lives in 2308 stands at her front door and smokes marijuana at all hours of the day. We dont do drugs but we have to smell the hallway when we leave for work or come home. We will not be renewing our lease. On several occasions the gates are left open over night I called the police on 3 persons trying to break in cars mine included. Very disappointed with this apartment complex

        Property Manager Response

        12/18/2020

        Thank you for sharing your recent encounter with us. We regret any misunderstandings that have colored your experience here. We take customer service seriously and would appreciate an opportunity to speak with you personally. We hope you ll contact us at your earliest convenience to help us move forward in the most positive manner.

        Updated Review

        Review Author Icon

        Current Resident 854587

        Verified Resident 2020

        5.0

        12/16/2020

        I just moved here and so far, the staff has been so nice and helpful. Maintenance gets anything fixed pretty quickly and are very friendly. It's also a very quiet community which is always a plus! I'd recommend living at the retreat at Schillenger to any friends and family!

          Property Manager Response

          12/18/2020

          Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying the overall community!
          Review Author Icon

          Current Resident 854559

          Verified Resident 2020

          5.0

          12/16/2020

          i have lived here for a couple of weeks now and i absolutely love it! the staff is super helpful and worked with me to get me into my apartment exactly when i needed it!!! also, i love how quiet it is all the time, i barely ever hear the footsteps you would hear in any other apartment! maintenance was also super quick with fixing a problem i had! I put in the work order and by the time i got home that day it was fixed! overall i am loving the retreat!! i applied for this apartment because i had heard so many good reviews from people i know so i knew this was the best place for me! thank you !!

            Property Manager Response

            12/18/2020

            We couldn't love this review any more!! Thank you for the 5 stars!
            Review Author Icon

            Current Resident 850316

            Verified Resident 2020

            5.0

            12/6/2020

            I was moving out on my own for the first time, and wasn't sure where to start. was the perfect tool for narrowing down my options based on what I could afford, without having to compromise what I wanted in my future home!

              Property Manager Response

              12/11/2020

              Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue to make your living experience at Retreat At Schillinger a positive one.
              Review Author Icon

              Current Resident 849315

              Verified Resident 2020

              4.7

              12/2/2020

              The office ladies Kristen and Katie made the process so easy and walked me through everything since this was my first time renting an apartment. The apartment was clean and everything worked great. Definitely a great experience for my first apartment.

                Property Manager Response

                12/4/2020

                Thanks for sharing this great review -- we appreciate the feedback! We agree, our team is one of the best! We hope to continue a great experience for you and please let us know if there is anything else we can do!
                Review Author Icon

                Current Resident 536897

                Resident 2020

                2.7

                11/24/2020

                The office staff are great and answers any questions or concerns that you have. However, please keep the community up to standards with the cleaning. The elevators are filthy. It looks like they haven't been cleaned in WEEKS! If you want the residents to not leave trash cans out for long periods of time at least have your maintenance staff clean the elevators at least 3 times a day. With COVID keep the standards high.

                Property Manager Response

                11/28/2020

                Thank you for the valued feedback. Rest assured, you will see a difference in the coming weeks!
                Review Author Icon

                Current Resident 842510

                Verified Resident 2020

                4.7

                11/11/2020

                I love living here! The staff and everyone I've come into contact with has been very friendly. I feel safe here and my apartment is really peaceful. I love how it's so close to grocery stores and shopping. 10/10 recommend

                  Property Manager Response

                  11/14/2020

                  Thank you for this awesome review! We appreciate the 5 stars and please let us know if there is anything we can do for you!
                  Review Author Icon

                  Current Resident 841194

                  Verified Resident 2020

                  4.3

                  11/8/2020

                  It was very easy and a smooth process getting moved in. The office ladies walked me through everything with whatever questions I had. They took care of whatever problems I had and handled them in a very timely manner.

                    Property Manager Response

                    11/11/2020

                    We are so glad that our team hit the mark for you and hope we continue to do so! Thank you for this excellent feedback and please let us know if you need anything!
                    Review Author Icon

                    Current Resident 839952

                    Verified Resident 2020

                    4.8

                    11/4/2020

                    It has been very nice. I've like the location of the apartments a lot. Grocery stores and food places are close and convenient. The people over met have been very nice. I love the dog policy and that there isn't a weight restriction.

                      Property Manager Response

                      11/7/2020

                      Thank you for the 5 star review! Please let us know if there is anything we can do and we appreciate you calling us home!
                      Review Author Icon

                      Current Resident 873083

                      Resident 2019 - 2020

                      2.2

                      10/7/2020

                      Since COVID-19 the community has gone down hill. We have not be able to use any of the amenities that we pay for. The pool has been closed since March 2020 and now they claim it is closed due to " renovation". I see absolutely no renovation being done on the pool. The community lounge areas for each building is closed as well. Some of the more "Luxury" apartments in the area have all their amenities open for residents. Paying over $1200 a month for absolutely nothing! They could at least lower the rent for residents since we are not able to use the amenities that we pay for. The elevators are absolutely filthy. There are 4 lights out in building 2 that haven't been replaced in over a year.

                      Property Manager Response

                      10/9/2020

                      Thank you for the feedback. Great news! The pool renovation is expected to be completed by the end of this month. Feel free to contact the leasing office with any additional questions or concerns.

                      Updated Review

                      Review Author Icon

                      Current Resident 820972

                      Verified Resident 2020

                      5.0

                      10/2/2020

                      I really like this complex staff is really nice and helpful willing to help others, always on time fixing maintenance, help me a lot during this covid and help with late fee and willing to help people

                        Property Manager Response

                        10/9/2020

                        Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying the overall community!
                        Review Author Icon

                        Current Resident 820413

                        Verified Resident 2018 - 2020

                        4.7

                        9/18/2020

                        It is a nice place to live the staff is very friendly and courteous would highly reccomend living here it is quiet never have any problems with neighbors the office staff goes above and beyond helping you out and are always super nice

                          Property Manager Response

                          9/21/2020

                          We appreciate this 5 star review! We agree, our team is pretty awesome! Thank you for your valued feedback and residency with us!
                          Review Author Icon

                          Current Resident 817070

                          Verified Resident 2020

                          3.3

                          9/13/2020

                          Have alot of issues.. Will be looking for somewhere else to live when lease is up. Very disappointed. Maintenance for ac is like clock work every week . breezeways stink and are dirty all the time. Very disappointed

                            Property Manager Response

                            9/16/2020

                            Thank you for taking the time to share this information. Like you, we value quality workmanship. We apologize that our team has not met your needs. I can tell you that there are plans for hallway renovations coming in the near future! Please call or stop by the office so we can discuss your situation, address your concerns, and help you feel more confident that your expectations will be met in the future.
                            Review Author Icon

                            Current Resident 812679

                            Verified Resident 2020

                            4.7

                            9/7/2020

                            This community is quiet and peaceful. However, it would be nice if our breezeway would be cleaned on a regular basis. I clean in front of my apartment. I love to keep my front door area clean, and safe.

                              Property Manager Response

                              9/9/2020

                              Thank you for your feedback. You'll be happy to know, we will be renovating all the hallways in the coming months.
                              Review Author Icon

                              Current Resident 800495

                              Verified Resident 2020

                              4.8

                              8/5/2020

                              I love where we live, my previous apartment we had to literally harass maintenance to get the job done. The people at the front desk are very friendly and always have very bubbly personalities and don't mind asking any question or concern that you have.

                                Property Manager Response

                                8/7/2020

                                Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying your new home! Please let us know if you need anything at all!
                                Review Author Icon

                                Current Resident 796649

                                Verified Resident 2020

                                4.8

                                7/27/2020

                                Overall very good!! Very nice clean place to live with nice staff!! We have had somethings happen that were uncontrollable but we have had an awesome staff help us with everything that happened!! We love it here!!

                                  Property Manager Response

                                  7/29/2020

                                  Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue to make your living experience at Retreat At Schillinger a positive one.
                                  Review Author Icon

                                  Current Resident 791653

                                  Verified Resident 2020

                                  5.0

                                  7/15/2020

                                  We just moved here a couple of months ago and I like it here very much. Do wish though I had a sidewalk from my back porch to regular side walk since I have to use a walker or my wheel chair. Hard to get over with those stepping Stones they have now.

                                    Property Manager Response

                                    7/17/2020

                                    Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. Please feel free to call or stop by the office so that we can discuss some options for you! We look forward to hearing from you.
                                    Review Author Icon

                                    Current Resident 790058

                                    Verified Resident 2020

                                    4.7

                                    7/12/2020

                                    Ok other than a few issues with water leak in wall and ac problems place is nice would like to see paint work on bad paint though parking is full and spaces r really to small to park without being up against some one else s car

                                      Property Manager Response

                                      7/14/2020

                                      Thank you for letting us know about your recent issues. We sincerely apologize for any inconvenience the leak and A/C issues has created. Sometimes these maintenance situations have an unfortunate way of creating unforeseen challenges but we appreciate your patience and understanding! If you are referencing the paint work needed in the hallways, please know there are great plans coming for the future! We appreciate the feedback and are working to get your concerns resolved!
                                      Review Author Icon

                                      Current Resident 787489

                                      Verified Resident 2019 - 2020

                                      4.3

                                      7/5/2020

                                      Friendly and helps any way they can. Maitness is one of the best in this complex then I have seen in any other. The animal lovers could do better at picking up after there pets but an over all I enjoyed my time with the Retreat.

                                        Property Manager Response

                                        7/8/2020

                                        Thank you for taking the time to leave such great feedback! We agree, our maintenance team is pretty awesome! While we constantly monitor the grounds, we are appreciative of extra sets of eyes to help us when we miss seeing things. We will work on sending out monthly reminders to pet owners regarding pet waste pick up in hopes that alleviates this concern. Your support is greatly appreciated!
                                        Review Author Icon

                                        Current Resident 786857

                                        Verified Resident 2020

                                        4.8

                                        7/3/2020

                                        Very efficient and clean. Everyone is so kind and helpful. Work orders are done efficiently and effectively. Moving in was a breeze and everything was kept clean from the previous owners. Very quiet and homey.

                                          Property Manager Response

                                          7/8/2020

                                          Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue to make your living experience at Retreat At Schillinger a positive one.
                                          Review Author Icon

                                          Current Resident 778238

                                          Verified Resident 2019 - 2020

                                          4.5

                                          6/10/2020

                                          I enjoy living in this community. The apartment is nice and very spacious. The maintenance workers when they come are very professional and does their job in a timely manner.The hallways could be cleaner. The people overhead can get noisey at times.

                                            Property Manager Response

                                            6/15/2020

                                            Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. There are some exciting things in the works regarding the hallways so just know we are working on making our community even better! Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.
                                            Review Author Icon

                                            Current Resident 776062

                                            Verified Resident 2013 - 2020

                                            5.0

                                            6/5/2020

                                            excellent very secure and great staff quite clean very roomy apartments. No Noise Nice clubhouse and pool and workout room. Great to have trash pick-up at our doors instead of having to go to the compactor.

                                              Property Manager Response

                                              6/8/2020

                                              Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue to make your living experience at Retreat At Schillinger a positive one. We value your residency!
                                              Review Author Icon

                                              Current Resident 776056

                                              Verified Resident 2015 - 2020

                                              4.8

                                              6/5/2020

                                              Retreat at Schillinger is an exceptional apartment complex, with an exceptional staff, and very good amenities. I've lived here for 5 years now, along with my daughter, and we've made use of the clubhouse, the pool, the pool table, the movie room, the exercise room, and the dog park. We've never had any problems and we even know some of our neighbors. The staff is friendly and conscientious, and the maintenance guys do a great job. I definitely recommend living here.

                                                Property Manager Response

                                                6/8/2020

                                                Thank you for this great feedback! We are so glad we have hit the mark for you. Please let us know if there is ever anything we can do to continue to make your living experience at Retreat At Schillinger a positive one!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                Aspen

                                                1 Bed, 1 Bath | 801 sq. ft.

                                                $1,079 - $2,852

                                                See Floor Plan Details

                                                2 Bedrooms

                                                Maple

                                                2 Beds, 1 Bath | 1,012 sq. ft.

                                                $1,031 - $2,399

                                                See Floor Plan Details

                                                Oak

                                                2 Beds, 2 Baths | 1,090 sq. ft.

                                                $1,307 - $2,788

                                                See Floor Plan Details

                                                3 Bedrooms

                                                Chestnut

                                                3 Beds, 2 Baths | 1,243 sq. ft.

                                                $1,644 - $3,962

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 31 reviews)

                                                Noise

                                                4.1

                                                Grounds

                                                4.1

                                                Safety

                                                4.3

                                                Office Staff

                                                4.6

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.6

                                                Survey Scores (from 164 surveys)

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.8

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                31

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A-

                                                Average time to respond to reviews

                                                3.06 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • None
                                                • Other
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Fitness Center
                                                • Air Conditioning
                                                • BBQ Grills
                                                • Balcony or Patio
                                                • Business Center
                                                • Cat Friendly
                                                • Ceiling Fans in Primary Bedrooms
                                                • Clubhouse
                                                • Controlled Access
                                                • Dishwasher
                                                • Dog Park
                                                • Dual Primary Suite Floor Plans
                                                • Elevator
                                                • Furnished
                                                • Garden Tubs
                                                • Granite Countertops
                                                • Hardwood Floors
                                                • Large Dog Friendly
                                                • Maple Cabinetry in Kitchen and Bathroom
                                                • Newly Designed Kitchens
                                                • Now Offering Renovated Homes!
                                                • On-Site Maintenance
                                                • Open Concept Kitchen Design
                                                • Pool
                                                • Spacious Closet
                                                • Stainless Steel Appliances
                                                • Vaulted Ceilings
                                                • Wooded View
                                                Show Less
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                                                Leasing

                                                Retreat at Schillinger, located in beautiful Mobile, AL, offers one, two and three-bedroom apartment homes with everything you need to live a hassle-free lifestyle open concept kitchen designs, dual master suite floor plans and granite-inspired countertops. Retreat at Schillinger features some of the area s best amenities including a newly redesigned pool and sundeck, renovated fitness center, dog park and outdoor entertaining spaces.
                                                Show Less

                                                Leasing Options

                                                  • None

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 08:30 AM - 05:30 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Balfour Beatty - Conventional

                                                A
                                                A
                                                Communities
                                                12

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?

                                                Frequently Asked

                                                How is Retreat at Schillinger Rated?
                                                Based on 557 number of votes by renters, Retreat at Schillinger is currently rated 4.5 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.1 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Retreat at Schillinger is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Retreat at Schillinger is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Retreat at Schillinger?
                                                Retreat at Schillinger is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 3.06 days to their community reviews in the past year.
                                                Who manages Retreat at Schillinger?
                                                Balfour Beatty - Conventional
                                                What is the pet policy at Retreat at Schillinger?
                                                Dogs Allowed
                                                Comments: | Restrictions: None
                                                Cats Allowed
                                                Comments: | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

                                                Contact Property

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                                                Baths

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                                                Under New Management

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                                                Retreat at Schillinger is a 801 - 1,243 sq. ft. apartment in Mobile in zip code 36695. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,031 - $3,962. Nearby cities include Prichard, Semmes, Theodore, Chickasaw, Saraland, Daphne, Spanish Fort, Bayou La Batre, Fairhope, Bay Minette, Moss Point, Robertsdale, and Citronelle.