Retreat at Schillinger
A
A
Award Winner
1313 Schillinger Rd, Mobile, AL 36695

4.5

(557 Reviews & Surveys)
$1,031 - $3,962/mo

Move-In Specials

Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

Reviews

4.5 rating

393 total reviews

(

347 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1261964

Verified Resident 2024

3.8

7/17/2024

My experience has been good so far. Slight noise complaint with corridor commotions, but fine. Corridors could be cleaner. I wish there were more amenities on the property, like a car washing station. I like the valet services and wish the compact trash area was cleaner.

    Property Manager Response

    7/17/2024

    Thank you for taking the time to review us. We appreciate your feedback and hope to improve your experience. Please call us at 251-295-9835 or email RetreatAtSchillingr@bbcgrp.com with any questions or concerns. Thank you!

    Updated Review

    Review Author Icon

    Current Resident 668705

    Verified Resident 2019 - 2024

    4.5

    7/8/2024

    Really great community with great service. The only thing that is not good is that there have been a series of vehicle break-ins on the property, which does not make one feel as secure as they could be.

      Property Manager Response

      11/11/2024

      Thank you for your review. Unfortunately safety isn't guaranteed anywhere, as well as vehicle break ins. They happen anywhere as we all know. The only thing we can do to help would be to keep suggesting that all residents be responsible and take all valuables in your home or keep them on your person. Also, make sure you are always locking your vehicle. If you have any other suggestions we'd be happy to discuss them with you at 251-295-9832. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
      Review Author Icon

      Current Resident 1259680

      Verified Resident 2024

      4.7

      7/3/2024

      I have only been here for a couple days but overall it seems like a nice quiet apartment area. Very close to everything. The pool area is nice. Dog park area is a little small. Price is decent for a 1BR

        Property Manager Response

        7/17/2024

        Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
        Review Author Icon

        Current Resident 1258169

        Verified Resident 2024

        5.0

        6/24/2024

        everything has been pretty ok so far i have just moved in. i only been at my unit for a week .the application was simple & straight to the point .. any answers i had they answered it everything was simple & i like that have tasks you can do & tap on before move in

          Property Manager Response

          6/24/2024

          Thank you so much for your review. We re happy to know that we ve exceeded your expectations and look forward to continuing to do so!
          Review Author Icon

          Current Resident 1256392

          Verified Resident 2024

          3.0

          6/12/2024

          Took them days to finally get our background check processed after calling and calling. Stressed the fact we were moving ACROSS the country. Got angry and then the manager finally took care of it..there was a problem on their end and if they had just checked days sooner to make sure they were doing things correctly..it would have no been no stressful on us during an ALREADY stressful time

            Property Manager Response

            7/17/2024

            We want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. Just so you are aware the office staff called the Credit bureau mulltiple times before they finally pushed the background through, the problem was with the credit bureau not our staff. We look forward to connecting and turning this into a much more satisfactory experience for you. If you would like to discuss this issue please contact the office at 251-295-9832.
            Review Author Icon

            Current Resident 1255577

            Verified Resident 2024

            4.7

            6/8/2024

            Move in was simple and easy. Our leasing specialist, Jasmine made the move in process amazing and quick as possible. The community is quiet and a very young group community. Everyone is respectful of their surroundings and keeps the community clean.

              Property Manager Response

              7/17/2024

              It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
              Review Author Icon

              TeetheGem_u

              Resident 2022 - 2024

              3.0

              5/22/2024

              When I first moved in 3 years ago the apartments were kept up a little nicer and the office was more strict about keeping the breezeways clean. They used to have a cleaning service come through and clean the breezeways thoroughly. I will say within the past few months it just seems like they just don’t care and don’t hold tenants accountable for keeping the property clean. We are given black valet trashcans to properly sit our garbage in for pick up; however, when you walk through building 2 a lot of trash is just sitting out on the ground. Cardboard boxes are to be broken down and taken to the dumpster by building 1 by the tenants. I am tired of walking though these expensive apartments and seeing trash, dog/cat feces and other questionable trash in the breezeway.

              Property Manager Response

              10/14/2024

              Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to +1 251-295-9832 so we can rectify this issue.
              Review Author Icon

              Current Resident 1252445

              Verified Resident 2021 - 2024

              2.0

              5/20/2024

              When we first moved in on 2021 things were great as of last year things have gone down a lot and it's has turned into what I've tried to moved away from. Neighbors are loud and nothing gets done about it. AC been broken for 3 weeks and rent is over 1200 a month.

                Property Manager Response

                10/21/2024

                We want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at RetreatAtSchillinger@bbcgrp.com or +1 251-295-9832. We look forward to connecting and turning this into a much more satisfactory experience for you.
                Review Author Icon

                Current Resident 1250540

                Verified Resident 2021 - 2024

                5.0

                5/11/2024

                Living here has been ok. Katie is always super helpful in the office. My only complaint is that there are some tenants here that have loud music and you can smell marijuana. The elevators sometimes don't work.

                  Property Manager Response

                  11/11/2024

                  Your feedback is appreciated. We d be happy to speak with you and answer any questions you may have so please contact us at RetreatAtSchillinger@bbcgrp.com or +1 251-295-9832. We work hard to provide our customers with the best support and we hope you to talk to you soon!
                  Review Author Icon

                  Current Resident 1249125

                  Verified Resident 2018 - 2024

                  3.2

                  5/5/2024

                  Has Had its Up and Downs. Management and Maintenances Staff very helpful, Courtesy and Responsive. Tenants, Respect for Community has been a let down. Tenants don't seem to Respect Rules or Regulations set forth by Community Guidelines.

                    Property Manager Response

                    10/14/2024

                    Hello! Thank you for taking the time to review us. We appreciate your feedback and hope to improve your experience. Please call us at +1 251-295-9832 or email RetreatAtSchillinger@bbcgrp.com with any questions or concerns. Thank you!

                    Updated Review

                    Review Author Icon

                    Current Resident 1244637

                    Verified Resident 2024

                    4.5

                    5/4/2024

                    So Far so good. The hallways, elevators and especially the stairwells really need to be cleaned and painted. The outsides of the apartment are looking pretty bad. That is literally my only suggestion.

                      Property Manager Response

                      10/14/2024

                      Thank you for letting us know about . We pride ourselves on maintaining the amenities that make our community a warm, inviting place to live. While we constantly monitor the grounds, we are appreciative of extra sets of eyes to help us when we miss seeing things in need of repair or replacement. We will send our maintenance team to assess and take care of it as soon as possible. Please feel free to be in touch with our staff so we can give you a better sense for when to expect that work will be completed.

                      Updated Review

                      Review Author Icon

                      Current Resident 840644

                      Verified Resident 2021 - 2024

                      5.0

                      5/2/2024

                      Wonderful Experience Great dog friendly place Great Maintenance Friendly Staff Grounds and Swimming Pool area is very nice. Gym is great! I love having elevators! They are great for groceries and furniture.

                        Property Manager Response

                        10/14/2024

                        It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
                        Review Author Icon

                        Current Resident 1246978

                        Verified Resident 2024

                        4.5

                        4/25/2024

                        Such a good experience! Staff is helpful and ready to do whatever needs to be done to improve the community! Only issue I have is the smell in the hallways (smells like old dog pee). Other than that it's been great!

                          Property Manager Response

                          10/14/2024

                          It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
                          Review Author Icon

                          Current Resident 1242795

                          Verified Resident 2023 - 2024

                          5.0

                          4/9/2024

                          I love staying here. The office staff are so kind and sweet. They are also very knowledgeable. It's also quiet here and don't have to worry about too much. The pool area is always a vibe. Jasmine and Katy are the best at it

                            Property Manager Response

                            10/14/2024

                            It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. We're overjoyed to see your rating and truly thank you for sharing!
                            Review Author Icon

                            Current Resident 1240639

                            Verified Resident 2024

                            5.0

                            4/3/2024

                            Communication with the leasing office was very clear and easy! We enjoyed using the AVA (apartment virtual assistant) service provided as they made setting up everything very easy for us to do. My only thing was (and this is because I am a clean freak), I checked the top of the kitchen cabinets, and there was quite a bit of garbage up there on our move in date, and the inisde of the dishwasher still had some brightly colored food stains, along with greasy vents over the oven/stove. These are things that I would've liked to see cleaned upon our move-in date.

                              Property Manager Response

                              10/14/2024

                              Thank you for providing us with your valuable feedback. We re disappointed to hear that your unit wasn t cleaned to your liking. Please reach out to us at +1 251-295-9832 so we can learn more about the situation. Thank you for giving us a 5 star rating! We're happy to know that you've had a great experience with the office staff.
                              Review Author Icon

                              Current Resident 1240381

                              Verified Resident 2024

                              4.7

                              4/2/2024

                              I recently moved into the community and so far so good with my move and the condition of my unit. I have noticed a lot of pets on the premises and saw that there is an owner that does not pick up after his dog. The poop was picked up within 24 hrs by either maintenance or another dog owner. This issue concerns me because I have a toddler. This occurred just outside of my unit.

                                Property Manager Response

                                10/14/2024

                                It's such a great feeling to know that we left you with such a remarkable impression of Retreat at Schillinger. As for the dog poop please call the offiice at 251-295-9832 so we can discuss the issuse. Thank you for sharing your review.
                                Review Author Icon

                                Current Resident 1239040

                                Verified Resident 2024

                                4.7

                                3/28/2024

                                Community is quiet, access to the elevators. People could do better with their animals where they are popping and not getting it up. Close to my work place and love not having to drive far to the restaurants

                                  Property Manager Response

                                  10/14/2024

                                  Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                                  Review Author Icon

                                  Current Resident 1227154

                                  Verified Resident 2023 - 2024

                                  4.5

                                  2/16/2024

                                  Overall, great experience living at The Retreat at Schillinger. It's quiet and peaceful and never had any issues. Sheetrock issues take a little longer than I would like for it to because it's cosmetically unpleasing but every other maintenance request that I have put in has been done promptly.

                                    Property Manager Response

                                    11/11/2024

                                    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 856698

                                    Verified Resident 2020 - 2024

                                    4.5

                                    2/9/2024

                                    First of all, the staff is extremely friendly and very helpful with situations. I mainly deal with Katie and she is the absolute best. A lot of places are nice, but the way you are treated here makes the difference. Yes, you are a tenant. But they treat you as a friend and that is what sets this place apart from the rest

                                      Property Manager Response

                                      10/22/2024

                                      Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                                      Review Author Icon

                                      Current Resident 1223321

                                      Verified Resident 2024

                                      5.0

                                      2/4/2024

                                      Katie was very prompt in getting us into our desired unit when needed and had great communication prior to move in. On move in day, we received our keys as promised, unit was cleaned and ready for move in as agreed. I would highly recommend Retreat at Schillinger.

                                        Property Manager Response

                                        11/11/2024

                                        Hi! Thanks for taking the time to let us know about your experience. We're so glad your loving your experience here with us! We agree Katie is wonderful! As always, please let us know if you ever need our assistance.
                                        Review Author Icon

                                        Current Resident 53237

                                        Verified Resident 2019 - 2023

                                        2.5

                                        12/20/2023

                                        Not good. I can't park in a Handicap because others park there. Office won't do nothing about. My Dr. Submitted a reason why I need to park close and ask if I could be assigned to one. That was October and here it is December. Office keep giving me the running round.

                                          Property Manager Response

                                          5/30/2024

                                          Thank you for taking the time to review us. We appreciate your feedback. Please call us at 251-295-9832 or email RetreatAtSchillinger.com with any questions or concerns. Thank you!
                                          Review Author Icon

                                          Current Resident 1206875

                                          Verified Resident 2023

                                          1.2

                                          12/9/2023

                                          This community is being ran like a pile of ----. No communication. No responsibility. No common sense. I hate it at this apartment complex and I can't wait to move. So many bumps in the road for literally no reason. I would rather live in a barn than have men coming in and out of my apartment without consent while I was asleep and naked in bed.

                                            Property Manager Response

                                            5/30/2024

                                            Thank you for taking the time to review us. We appreciate your feedback. Please call us at 251-295-9832 or email RetreatAtSchillinger.com with any questions or concerns. Thank you!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1098163

                                            Verified Resident 2022 - 2023

                                            5.0

                                            12/7/2023

                                            Clean, very quiet community. Grounds are kept clean and well kept. Pet friendly, great area newly renovated apartments. Safe gated community. Community events and community activities. Staff are friendly and always super nice.

                                              Property Manager Response

                                              11/13/2024

                                              Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 928209

                                              Verified Resident 2021 - 2023

                                              3.8

                                              12/7/2023

                                              It's nice community but has kind of gone down hill and I'm only being honest, it seems some residents don't take pride in where they live or respect their neighbors by throwing trash around or not cleaning up after their dogs and I figure being disabled I can bend down and clean up when I walk my girlfriends dog when she's here to visit then throw in the breaking down of elevators which seems to happen more often than when I first moved in

                                                Property Manager Response

                                                5/30/2024

                                                Thank you for taking the time to review us. We appreciate your feedback. Please call us at 251-295-9832 or email RetreatAtSchillinger.com with any questions or concerns. Thank you!
                                                Review Author Icon

                                                Current Resident 1202594

                                                Verified Resident 2023

                                                3.8

                                                11/26/2023

                                                Windows do not open. I contacted the office on the 17 of November and windows still not fixed. The apartment is very nice. I have an electric bill already . I have only been here less than ten days. How can that be???

                                                  Property Manager Response

                                                  5/30/2024

                                                  Thank you for taking the time to review us. We appreciate your feedback. Please call us at 251-295-9832 or email RetreatAtSchillinger.com with any questions or concerns. Thank you!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Aspen

                                                  1 Bed, 1 Bath | 801 sq. ft.

                                                  $1,079 - $2,852

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Maple

                                                  2 Beds, 1 Bath | 1,012 sq. ft.

                                                  $1,031 - $2,399

                                                  See Floor Plan Details

                                                  Oak

                                                  2 Beds, 2 Baths | 1,090 sq. ft.

                                                  $1,307 - $2,788

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Chestnut

                                                  3 Beds, 2 Baths | 1,243 sq. ft.

                                                  $1,644 - $3,962

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 31 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.1

                                                  Safety

                                                  4.3

                                                  Office Staff

                                                  4.6

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 164 surveys)

                                                  Move-In Survey

                                                  4.8

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  31

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.06 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • None
                                                  • Other
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Fitness Center
                                                  • Air Conditioning
                                                  • BBQ Grills
                                                  • Balcony or Patio
                                                  • Business Center
                                                  • Cat Friendly
                                                  • Ceiling Fans in Primary Bedrooms
                                                  • Clubhouse
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Dog Park
                                                  • Dual Primary Suite Floor Plans
                                                  • Elevator
                                                  • Furnished
                                                  • Garden Tubs
                                                  • Granite Countertops
                                                  • Hardwood Floors
                                                  • Large Dog Friendly
                                                  • Maple Cabinetry in Kitchen and Bathroom
                                                  • Newly Designed Kitchens
                                                  • Now Offering Renovated Homes!
                                                  • On-Site Maintenance
                                                  • Open Concept Kitchen Design
                                                  • Pool
                                                  • Spacious Closet
                                                  • Stainless Steel Appliances
                                                  • Vaulted Ceilings
                                                  • Wooded View
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                                                  Leasing

                                                  Retreat at Schillinger, located in beautiful Mobile, AL, offers one, two and three-bedroom apartment homes with everything you need to live a hassle-free lifestyle open concept kitchen designs, dual master suite floor plans and granite-inspired countertops. Retreat at Schillinger features some of the area s best amenities including a newly redesigned pool and sundeck, renovated fitness center, dog park and outdoor entertaining spaces.
                                                  Show Less

                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Balfour Beatty - Conventional

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?

                                                  Frequently Asked

                                                  How is Retreat at Schillinger Rated?
                                                  Based on 557 number of votes by renters, Retreat at Schillinger is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at Schillinger?
                                                  Retreat at Schillinger is rated 4.1 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Retreat at Schillinger is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Retreat at Schillinger?
                                                  Retreat at Schillinger is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Retreat at Schillinger?
                                                  Retreat at Schillinger is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Retreat at Schillinger is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Retreat at Schillinger?
                                                  Retreat at Schillinger is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.06 days to their community reviews in the past year.
                                                  Who manages Retreat at Schillinger?
                                                  Balfour Beatty - Conventional
                                                  What is the pet policy at Retreat at Schillinger?
                                                  Dogs Allowed
                                                  Comments: | Restrictions: None
                                                  Cats Allowed
                                                  Comments: | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Online Leasing Promo Code: waivedadmin - waived admin fee - $200.00 off

                                                  Contact Property

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                                                  Baths

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                                                  Under New Management

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                                                  Retreat at Schillinger is a 801 - 1,243 sq. ft. apartment in Mobile in zip code 36695. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,031 - $3,962. Nearby cities include Prichard, Semmes, Theodore, Chickasaw, Saraland, Daphne, Spanish Fort, Bayou La Batre, Fairhope, Bay Minette, Moss Point, Robertsdale, and Citronelle.