Parks at Hunter's Creek Apartments
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Award Winner
3000 National Parks Drive, Orlando, FL 32837

3.9

(366 Reviews)

Move-In Specials

Up To Two Month's Free on Base Rent! Select homes only. Terms and Conditions Apply.

Reviews

3.9 rating

366 total reviews

(

263 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 281299

Resident 2010 - 2014

4.7

11/11/2014

Great place to live. I have been a resident since 2010 and have enjoyed living here from the start. The aesthetic qualities of the Parks have always been the main reason why I chose this complex. Whenever I have had an issue involving loud neighbors, individuals in the area who shouldn't be the management team has always been prompt in addressing the matter and resolving it to my satisfaction. The maintenance team is fantastic and have always been available to handle issues that have occurred even after hours. In the four years I have lived here they have been professional, courteous, friendly and always available in a timely manner to resolve any problems that have been reported. Recently, I had an issue with the air conditioner and reported it to the manager, within a half hour the maintenance supervisor came to do an inspection. The following week the air conditioner was replaced while I was at work. I cannot say enough about both the management and the maintenance team, they do a wonderful job in making me feel safe and secure living here,as well as keeping the property well maintained. Great work team.

    Property Manager Response

    11/12/2014

    Thank you for your kind comments. Long term residents, like yourself, let us know that The Parks at Hunter's Creek is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, and memorable one! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Kind regards, Adrienne Ocasio Community Manager 407-855-2252
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    1user1

    Resident 2012 - 2013

    3.2

    10/13/2014

    I lived in The Parks for one year and maybe an additional month. The staff was professional and friendly but my husband eventually had problems with the corporate office after we were overcharged after moving out. If you are pressed for time, this may be a good stop-gap. This is not a good long-term option, nor will you fully understand the issues until after moving in. Regarding the company, when you advertise yourself as luxury but you are really run-of-the-mill in terms of facilities, the best I can say is that you are guilty of false advertising. The only thing luxurious about this complex is that the residents have the luxury of not living in a horrible neighborhood. While Hunter's Creek itself is a good neighborhood, this complex may be where it takes a nose dive. There are no gates and I imagine that they wouldn't work even if they were installed. Becuase of this, there is constant traffic in and out of the place. My husband accidentally left the garage door up a couple of times and things were stolen. (Yes, it was our fault for leaving the door open) but it's the type of place where, given the opportunity, other residents and/or guests or random people who are there will steal from you. While we lived there, there were constant issues with the fitness center. Sometimes I would get up early and still be forced to run on the street because only one treadmill was working. The pool was usually crowded with residents and their friends (usually more friends and family than actual residents). The interiors were mediocre at best. There was a constant bug problem. The washer and dryer came with our unit were not energy efficient. The dryer never worked properly. It was switched out by management but the replacement was an old dryer from another unit. The washer and dryer are old, your bill will be high. Like us, you may have to dry a load for longer than normal. Aside from the extremely high rent for very little in exchange, the second biggest factor anyone should consider when moving in here is the noise/kids. There were kids running around the place at all times of day and night. A couple of times, management passed out letters asking for residents to better monitor their children. Nothing changed. Children would run around and ride bikes in the street as if the entire place was a playground. They were loud. I don't remember any of the children being rude or obnoxious but it was horrible that they were always out roaming around at all times of the day and night. The feel of Parramore with only a quarter of the crime. I hope things have changed.

      Property Manager Response

      10/13/2014

      Thank you for taking the time to write a review. Our goal is to stay true to the highest ethical standards and principles. We follow the lease contract when assessing move out fees and/or charges. If we have not thoroughly explained the charges or made a mistake, we sincerely apologize. Please feel free to give us a call if you would like any clarification on your move out statement. We understand that each person has a different living experience at The Parks at Hunter's Creek and we appreciate your constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve. Again, thank you for your comments - they only will help us get better! We're always open to ideas on how to improve the property and your living experience. Please contact us at (407) 855-2252. Kind regards, Adrienne Ocasio Community Manager
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      Current Resident 655417

      Resident 2012 - 2014

      3.2

      9/16/2014

      I have enjoyed living at The Parks for the past few years until recently. I renewed my lease and I am regretting that decision at this time. I have had no problems with the maintenance guys or office staff whenever I needed something fixed or had some other issue. It was always a clean and safe property. That is until the new maintenance manager arrived. There are lights out all over the property, trash is a constant problem and to make matters that much worse he is a lecherous man that makes passes at every woman he sees and he lives on site so it is impossible to avoid him. At first I was polite and declined his offer but he is persistent and continues to ask me out (sometimes in ways that I cannot even bring myself to type the words here). I have explained that I am not interested. But it does not seem to deter him. He is already "involved" with a girl in a nearby building. The man is disgusting on so many levels. I cannot believe that Riverstone would employ such a disgrace to their company. He is also completely unprofessional and belittles his maintenance guys in front of each other and doesn't care if there are residents nearby to overhear his completely rude and racist comments. ----, -------------- are the best maintenance team and he treats and speaks to them in the most horrific ways. He is disgusting and I hope the higher level managers do something about this horrible human being. My heart goes out to his team of employees that must endure his abuse and daily tirades. I only hope that the powers that be see what a detriment this man is to the community and the company.

        Property Manager Response

        9/17/2014

        Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. I have not received any complaints of this nature before and would appreciate the opportunity of speaking with you directly. We would like to address your specific concerns and strongly encourage you to contact us at 407-855-2252 or pm.parkshunterscreek@riverstoneres.com. We look forward to speaking with you soon. Kind regards, Adrienne Ocasio Property Manager
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        Current Resident 632446

        Resident 2013 - 2014

        3.0

        1/10/2014

        Horrible place> I am trying to get out of my lease now! They have water issued since nov 2013 and at least twice a week keep shutting off the water for the whole day! THey can affect your day to day work schedule and your money but they wont affect lowering the rent or something due to their inability to run the apartment complex! Horrible Find another place to live.

          Property Manager Response

          1/22/2014

          Dear Resident(s), As the Property Manager, and on behalf of our team, we regret to hear of any negative experience here at The Parks at Hunter's Creek, but we sincerely appreciate your comments. Please know we will continue to strive for the best customer service possible and are sorry if we have fallen short at any time. Your comments have been shared with the entire staff, with special attention mentioned as a lack of in depth service from the office and we will use this as an opportunity for improvement. In regard to specific concerns you have, I would truly appreciate the opportunity to speak with you personally. Kind regards, Adrienne Ocasio (407) 855-2252
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          jamalezza

          Resident 2013

          2.2

          8/4/2013

          I feel like I was tricked into getting this run down apartment, they really duped me on this one, now I'm stuck with a 13 month lease. I wasn't expecting to live on a mansion, but I was expecting to get what I was promised. There is nothing gourmet about the kitchen unless you like roaches. The apartment was given to me dirty and rundown. I am so disappointed and heartbroken that they rented this to me and have the audacity to charge so much rent. I'm so disillusioned and wish that I could get all of my money back so that I can move somwhere else. So disappointed

            Property Manager Response

            11/20/2013

            Hello, We are sorry to hear that your experience has not been pleasant and would truly appreciate the opportunity to speak with you directly about concerns or suggestions you may have. Please contact the office at your earliest convenience if you would like to dicuss. Sincerely, Adrienne Ocasio Property Manager The Parks at Hunter's Creek 407-855-2252
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            Current Resident 660073

            Resident 2010 - 2013

            1.0

            7/28/2013

            Don't waste your time living there they make it all look good when you move in and it is not that good. I lived there for 3years and it was hell people stay up all night and party the electric bills are ridiculous when you move in there they tell you for the three bed rooms your electric bill is only going to be $70-$100 and its not let's try more like $300-$400 a month the air condition ran nonstop because there is no insulation in the buildings. also the water bills are outrageous they say they are only $40 tops a month that is bull our would run $65-$80 a month and you can't do nothing about it because it doesn't show the usage. my neighbor that lived across from me she had roadens living in her attic and nothing was done about it. When you go to the office about a repair order and or noise they don't do anything about it if you need something repaired they take forever to fix it and its not like the maintence people have nothing to do because they do. Also when we moved in our apartment was a mess the counter tops in the kitchen were horrible it looked like someone took a saw to it and then filled it in the clear caulking in it also there were dents in the walls all over the house like the people who lived there before faught a lot. Then when we moved out they said that we left all these boxes in the apartment when we didn't leave anything so they charged us for that and we asked them to send us pictures and they said they would send it through the email and never did. So needless to say if your looking for a place to live don't live here.

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              Miguelsc55

              Resident 2011 - 2013

              4.5

              4/26/2013

              WOw!! I'm extremely impressed with the renovations that they are doing here! Roofs have started to be repaired and the landscaping is looking amazing! It seems like the staff is working round clock to make the grounds and property better. I can definitely say it looks like good change is happening.

                Property Manager Response

                5/1/2013

                Dear Miguelsc55, Thank you so much for your kind words and for noticing the improvements! We take great pride in our wonderful community and truly appreciate that you took the time to let us know. Great residents such as yourself make our community the place that it is. Please contact the office at any time should you have any maintenance concerns or just stop by and say hello! Kind Regards, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252
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                Quibanito

                ProspectVisited 2013

                1.0

                4/10/2013

                Do not waste your time applying at this property they mislead you by telling you that you can apply even when your credit is not good even when you explained to them that your credit is not good for any reason and they lie telling you that the worse case scenario would be that you would have to paid a month and half deposit and even when you agree to it they waste your time and take your application money which is not refundable they lie to you they don't disclosed all the information. Don't wasted your time rent somewhere else where the treat you with respect and value you as customer keep in mind that at the end of the day you are the one paying their salary I will follow a complaint with FHA so that investigate this malicious practice they should disclose all the information even when they give you a paper to sign with small letters.

                  Property Manager Response

                  4/17/2013

                  Hello, Our guests are very important to us; thus our commitment to strong principles in customer service is of equal importance. Although we are sorry to hear of any unintended miscommunications, I assure you that not only do we follow a high standard of ethics which includes transparency in our honest communication; we are also accountable with audits on our files. These ethics and practices mean that we work hard to follow policy and bring the best information and service to our guests; guests that we hope to soon call our residents. I assure you that no malice was ever intended in the exchange of information. I would truly appreciate the opportunity to discuss this further. Please feel free to contact me at your earliest convenience at 407-855-2252. Please ask for Barbara Burns. Sincerely, Barbara Burns Property Manager The Parks at Hunter ??s Creek 407-855-2252
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                  Current Resident 545720

                  Resident 2011 - 2013

                  2.5

                  2/26/2013

                  Neighbor complains when my one year old cries during the day. I cant do much about it. He does not cry every day all day long. These day he is sick and is easily irritable. He is just a year old. What am I supposed to do? We try to calm him down the best we can. People should understand. And this is day time not at night. Apparently the walls are too thin. Management is too lazy. Takes them several months and multiple calls to take care of problems. All in all not a family friendly place. Families with kids should look elsewhere in my opinion!

                    Property Manager Response

                    2/28/2013

                    Dear Resident, On behalf of the team at The Parks at Hunter ??s Creek, we appreciate your comments and concerns. You and your family are a vital part of our community. We are sorry to hear that we may not have delivered the customer service you deserve with concerns in your apartment home; we will be happy to address them and resolve any unattended issues. This is not only the apartment community you live in, it is your home and we want you feel comfortable. If you would like to discuss any outstanding work orders or any concerns with your neighbor, please contact the office and ask for me personally. I look forward to meeting and speaking with you soon. Sincerely, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252
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                    Current Resident 740712

                    Resident 2012 - 2013

                    2.0

                    1/16/2013

                    When we moved in we LOVED this place, then in only a week out LOVE went to hate. We had to complain about loud neighbors constantly in which the office did nothing about. Which also leads me to the walls are very thin, not well insulated at all. It takes forever to get a maintenance guy into your apartment for any fixes. The parking is okay, unless you come home late. I never used the pool much, nor the entertainment room. They do charge for valley trash in which you may never use. Basically the staff is AMAZING at first then they turn to crap. I would rather go live in my sliverfish infested apartment than this place. Save your self the trouble dont move here. There is plenty of other places in hunters creek than this place.

                      Property Manager Response

                      2/15/2013

                      Dear Resident, We are sorry to hear about your concerns but we appreciate you letting us know. All information allows us to see where we can better serve our residents and prospects. It is our goal at The Parks at Hunter's Creek to bring you the best customer service possible and we would truly appreciate the chance to resolve any situations where we may have fallen short. We will be happy to send notification to those that are not being respectful of noise levels and quiet time considerations between 10 pm and 8 am. If there are particular incidents that have not been addressed, we would like to help. If you arrive late in the evening or night, parking spaces near your home may not be as open as it would be earlier in the day but we do have ample parking in the community. I would like to speak with you personally about any concerns you have with our team, maintenance issues or otherwise. Please feel free to contact me directly at 407-855-2252. Respectfully, Barbara Burns Property Manager The Parks at Hunter's Creek
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                      Current Resident 513513

                      Resident 2012

                      2.2

                      1/4/2013

                      The Parks at Hunter's Creek is a great place to start off, that's for sure, but it might be the only place you ever live because they will smear a bad name on you. My experience with The Park's has been a absolute nightmare. I never thought that I would have to endure any of this especially coming from a place in Hunter's Creek which I have had positive experiences with my whole life. I have an 11-month lease with the Parks at Hunter's Creek and I am so thankful that was all I had signed up for. If I had stayed there any longer I might of wanted to rip my hair out. By month 6 I wanted out but I didn't want to break my lease so I waited it out. With what I am dealing with now after my lease has been over, I should of just broken the lease in the first place. The Park's is well kept from the outside but the construction of the apartment is not over the top amazing as they relay to you in their walkthrough. It is great construction but for $50-$100 more a month in rent the other apartment complexes around Hunter's Creek were suited a lot better. I could hear my neighbors surrounding me everyday from their loud music, children screaming, and dogs barking and scratching the walls. Parking sometimes got terrible because I would have to park in front of another building because all of the parking spots were taken up in my building forcing me to walk farther and no I'm not being lazy but I'm just explaining that because the parking spots were being taken up in front of my building I had to take someone else's parking spot from another building. A few times they sent me notices that weren't for me but for another person on the lease with me in the apartment. I told them many times to send them to her but they never did. The people in the office are nice but are horrible when it comes to in depth service, if I was in charge I would honestly clear house and start anew if they wanted to get their ratings up since I seen that I am not the only person who had problems with them. The maintenance people are very friendly though and do get their job done. I never had a 24 hour emergency so I never had to call them and see if they would come. But overall the maintenance do a better job than those in the office. The manager is actually very friendly and nice, the one time I was able to speak with her she was very professional, friendly, and anything I needed help with that one day we spoke she actually got done on time. The rent I know varies, depending on the day you go and who you speak to. Myself and someone else were under the lease together and we received two different prices for the rent (we checked out the apartment complex separately at different times that day) and they were actually about $200 difference in price. Now that I have left, I followed everything that was asked for me in my lease and contract and they are charging me for another's months rent. I called River stone Residential (the company that owns the Parks) and they are giving me the run around and there are many discrepancies as to what they are telling me and what is in the letter. I'm still trying to get this issue resolved right now. Overall if you want to get an apartment in Hunters Creek the Parks is probably your cheapest bet but only by $50-$100. You are honestly better off paying that $50-$100 at any of the other apartment complex in Hunters Creek (Colonial Grand or even Osprey Links) or even renting out a house nearby for just better quality, better service, and just an overall better experience during and after your residence.

                        Property Manager Response

                        1/12/2013

                        Dear Former Resident, As the Property Manager and on behalf of our team we regret to hear of any negative experience here at The Parks at Hunter's Creek, but we sincerely appreciate your comments. Please know we will continue to strive for the best customer service possible and are sorry if we have fallen short at any time. Your comments have been shared with the entire staff, with special attention mentioned as a lack of in depth service from the office and we will use this as an opportunity for improvement. In regard to your charges and to any other concerns you have, I would truly appreciate the opportunity to speak with you personally. The Parks at Hunter's Creek apartment homes are concrete construction, but even with our concrete structure, there will be situations where neighbors are heard. This can be true of apartment home living as well as in single family homes at times. Our parking here is first come, first served and depending on the time of day/night, you unfortunately may not be able to park as close to your home as hoped. In regard to notices, our intention is to communicate with the leaseholder(s) of the apartment home and is not necessarily directed to a particular individual depending on the concern. We apologize for any inconvenience that was caused due to notices delivered. Our pricing does change daily. It is possible that a price was quoted in error but without knowing specifics of the situation, I can assure you we do not change pricing individually, all units have set parameters for 1-15 month lease terms. I hope that we have the opportunity to speak in the near future. Please feel free to give me a call at 407-855-2252. Thank you, Barbara Burns Property Manager The Parks at Hunter's Creek
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                        parksrule

                        Resident 2012 - 2013

                        4.3

                        1/1/2013

                        excellent place!! i have loved it here. best place to rent in hunters creek 2012!!!!

                          Property Manager Response

                          1/3/2013

                          Dear Resident, On behalf of the entire staff here at The Parks at Hunter's Creek, thank you so much for your awesome comments! All information is important whether good or bad, but we love to hear the good stuff too!!! Please let us know if there is anything that you ever have any concerns about. Thank you, thank you! Sincerely, Barbara Burns
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                          parkranger11

                          Resident 2011 - 2012

                          4.5

                          10/31/2012

                          I am very happy to share my living experiences at The Parks at Hunters Creek. First and foremost, after working for the National Parks System as a Park Ranger for many years it was destined that I live in an area that is surrounded by names of famous National Parks within the United States. To complement the names, the environment is beautiful, pristine and peaceful. The color codes of the buildings fall within the realm of its beauty. I like that The Parks are located in the safe and beautiful district of Hunters Creek, where the educational system consists of A schools and shopping and entertainment are readily available. The tenants are respectful of their surroundings and to each other. Property management and office personnel are professional, friendly, and courteous. With a smile and a hug, they have always ensured that my requests are met on a timely basis, mostly right away, and are always willing to offer explanation and assistance above and beyond their duty. The maintenance workers respond immediately to work orders and never hesitate to acknowledge you. I admire their diligence and commitment in keeping the property clean, and operational. I am a very happy tenant at The Parks and plan to remain here for a long time. I have and will continue to refer The Parks at Hunters Creek to everyone I know who is looking for a safe, secure, and beautiful place to reside and raise a family.

                            Property Manager Response

                            11/2/2012

                            Hello Parkranger11, We are so pleased to hear that you are happy here at The Parks at Hunter's Creek! We truly appreciate all responses from our residents and prospects and it is particularly encouraging to hear your positive and kind words. It is our goal to continue to provide the level of customer service you have experienced and should you need anything or have any concerns that we can help with, please don't hesitiate to contact us here at the office. Kind Regards, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252
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                            Current Resident 362049

                            Resident 2012

                            4.3

                            10/25/2012

                            this is the first time that I have rented in over 30 years. I have been here for six weeks. The staff and maintenance people are very helpful and polite. The office staff goes above and beyond! The complex is very well maintained. There were a couple of maintenance issues when I first moved in but they were taken care of immediately. You have to keep in mind that things do break from time to time but it is how the repairs are handled in a timely manner that counts!!

                              Property Manager Response

                              11/2/2012

                              Thank you so much for your kind words! In an effort to continue to grow and provide the customer service our residents and prospects deserve, we appreciate all feedback. However, it is so nice when our residents take the time to share positive experiences! Please let us know if you have any concerns and we will be happy to help. Kind Regards, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252
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                              Current Resident 135408

                              Resident 2012

                              3.2

                              10/14/2012

                              I had a mediocre experience with the Parks at Hunter's Creek. I've had better experiences with other apartment complexes even when I was much younger and lived with my family. The Parks isn't over the top amazing, but it isn't bad either. I'm almost up on my lease and it is a great starter apartment for anyone. I have a two bedroom/two bathroom and while it is spacious for two people living there, it does feel very small for more than just two people as it will feel like your tripping all over each other throughout your daily routines. The split floor plan is great on the other hand and provides your. I think the only problem with the apartment complex that I have had is that while I had a roommate living with me and she was causing problems I was the only one being contacted. It was frustrating to me because I was not the only one living there. It was resolved though. The staff is over all very nice and provide adequate customer service. They might be slow in getting things done sometimes, but it will get done eventually. My only problem with them is sometimes how they spoke to me was very condescending and made communicating difficult. The property is well kept, though I wish that the valet trash service was optional because I found myself going to the dumpster more than I ever found myself leaving my garbage outside to be picked up. The parking is first come first served and I know there are many complaints about it. I can agree to that yes, it would be nice if there was more parking. There's only about 8 parking spaces in the front of the building and then 8 more across the street. It would be frustrating for me to come home and have to park a building or two away especially when going through some personal medical issues. When we had a set of new neighbors move in they brought 4 new cars with them taking up half the spots that were in front of the building and everyone in the building was already full using all 16 spots causing many of us to have to park somewhere else. There is a mix of people living in The Parks, from young couples, college kids, young families, retired adults from all different ethnicities. There are a lot of kids who live in this complex so you want to be careful when you drive around cause you find many of them hanging around even at night. I've had problems with people at night especially when your leaving in and out because they like to play around at the entrance and we're talking about full grown adults here. I'll be leaving in the middle of the night to head to work and they will come in the opposite entrance and almost cause an accident. My apartment was located right in the front so I could see who was coming in and who was coming out and I've seen I was not the only one who has had to deal with that problem. The amenities are great, though I've never used anything more than the gym or the pool. The pool isn't large but just enough for the complex. If your looking for a full gym then don't expect more of the gym than you would at most apartment complexes. It is on the small side but for a basic workout you'll get what you need to done. The clubhouse is amazing though. They have a small movie theater, some great furnishings, a huge layout, pool table, bar, etc. It's great so if you ever have an event that you need then I would recommend their clubhouse (you have to be a resident to rent it out though). The noise is sometimes over whelming and I know I have woken up many times during the night due to it. I could hear the dog downstairs scratching the walls, the couple/family yelling at each other, people throwing things, loud music at all hours of the day. Though I never complained because I understood it was an apartment complex and the walls aren't going to be as great as a house. If your looking to cut expenses the insulation is good enough during the cooler months but don't expect to turn them off completely during the hot summer months. I lived on the second floor and I know that the heat rises but I also visited friends throughout the complex who lived on the first floor and said that it was unbearable for them to turn the heat off. Overall it's an adequate apartment complex but don't expect any over the top living.

                                Property Manager Response

                                10/19/2012

                                Hello, On behalf of The Parks at Hunter's Creek, we want to thank you for your kind words. We always appreciate feedback from our residents and will continue in our goal to bring you excellent customer service! I'm sorry that you received all the messages that pertained to your roommate! Additionally, should you have noise concerns that you would like to bring to our attention, we will be happy to help. We are here to help and look forward to speaking to you, come by the office and say hello! Kind Regards, Barbara Burns Property Manager 407-855-2252
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                                Current Resident 830895

                                Resident 2010 - 2012

                                4.3

                                9/29/2012

                                I really like The Parks at Hunters Creek. I used to live downtown and I definitely enjoy this area and its convenience. The complex has nice views, large bedrooms or living rooms (largest I have ever seen in an apartment). You do have to pick as to whether you want the large bedroom or living room however. The appliances aren't anything special (nor is the fitness center) but they are clean and all work just fine. The pool is basic but adequate. Maintenance is friendly and professional. When driving by they always take the time to say hello or wave at you. If you do have a maintenance issue they are awesome about responding and getting it fixed right. We had a after hours maintenance issue and Terry came out within 30 minutes. He was very nice, professional and had the air conditioner issue fixed in no time at all. The door to door trash valet service is a nice touch too. It's always quiet and there is plenty of parking. Walking distance to the Ale House and Starbuck's are great and easy access to the 417/Osceola Parkway as well. Very happy here. I don't understand all of the negative posts but at least I see a few positive ones so I know I am not alone in liking this place.

                                  Property Manager Response

                                  10/1/2012

                                  Dear Residents, Thank you both so much for the kind words!! Your happiness is paramount to us and we appreciate you taking the time to post your positive comments. Should you have any future concerns, please feel free to come and see us here in the office, or give us a call at 407-855-2252. And remember, if you refer a friend and they move in, you receive $50 off your rent! Thank you for calling The Parks at Hunter's Creek your home! Sincerely, Barbara Burns Property Manager The Parks at Hunter's Creek
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                                  Current Resident 31901

                                  Resident 2011 - 2012

                                  1.5

                                  8/19/2012

                                  I usually don't complain about where I live, but this one has been a major issue! I have been here over a year, and I too am counting the days down until my lease is up! The NOISE, THE NOISE, THE NOISE! This apartment has a major issue with noise from 11pm to sometimes 6am in the morning. I have called the police several times for noise violations, they come out remove the people, and the next day they are back again. I report it to the office and nothing happens from the staff! It seems like the tenants who are making the noise, the staff personally knows them, and so nothing gets done. The staff is NOT very helpful, they have lost several of my payments that I put in their hand for rent that they later come back to tell me that I have to pay the late fee because (admittedly) they misplaced my payment! The bright side of the staff is Barb, who has been trying to turn things around; unfortunately she is the only one! When I first visited this area, they showed me a great model, but what that DID NOT mention was that the walls were PAPAER THIN! There is a couple and one child above me who has been terrorizing me and my child since the day we moved in! They refuse to understand that someone is below them, slamming doors that shake my entire apartment, the child bouncing balls on the walls, the adults having shouting matches on their staircase, stomping or dancing 2am in the morning to the point that I know where they are at in their place, breaking several pictures from my wall and now my child can't sleep in her own room because their staircase, which sits in her room is constantly banging! I have called the police, nothing happens, and I have visited the office at least once a month for over a year and nothing still has been done, again, the staff knows them personally, so nothing will ever be done. BUT, of all this, the WORSE thing is hearing my neighbors above toilet flush! I have never been in a place when I know every time they use the toilet, take a shower, or due to paper walls, can hear them throwing up! I can take noise, but this I cannot! I am desperately looking for someone else to go, if any one has any suggestions where I know that my child and I will be safe, please let me know!

                                    Property Manager Response

                                    8/22/2012

                                    I am sorry to hear about the noise concerns and frustrations you are experiencing. I assure you that noise complaints that come to the office are followed up in writing with any residents involved. Also, I appreciate that you followed the proper protocol for noise that occurs after business hours by contacting the non-emergency police and I wanted to assure you, as this complaint has come to our attention, we would like to notify the resident in question; but need specific information so that we contact the appropriate parties involved. If noise problems continue, we will take more drastic measures. I would truly appreciate the opportunity to speak with you about this personally and to discuss the additional concerns you have mentioned. I hope that we can come to a positive resolution and look forward to hearing from you. If you would be so kind, please contact me at your earliest convenience at 407-855-2252. Sincerely, Barbara Burns Property Manager The Parks at Hunter's Creek
                                    Review Author Icon

                                    Current Resident 538319

                                    Resident 2011 - 2012

                                    2.2

                                    7/26/2012

                                    Living there was okay, Hard people to deal with in the office and they dont know anything of what they are talking about. I had to break my lease because I was relocated for a job. When I did this I was told I could make payments and have it paid off in six months when it got to the third month I was told that wasnt the case and it had to be paid off within three days. They had no idea what they were talking about then when i called to ask why i was told the worng thing. No one picked up the phone nor returned my call. It is a very unprofessional place and I wouldnt suggest anyone live in any riverstone apartments.

                                      Property Manager Response

                                      7/27/2012

                                      Hello, On behalf of the leasing staff here at The Parks at Hunter's Creek, I apologize for any confusing information you may have received. Because customer service is very important to us; your comments are very valuable and important as well. If you wouldn't mind, I would truly appreciate the opportunity to discuss the specific concerns at your convenience. Please feel free to contact me directly at the number below. Sincerely, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252 x105
                                      Review Author Icon

                                      Current Resident 420085

                                      Resident 2012

                                      2.2

                                      7/21/2012

                                      this place is gross, unkept and noisy

                                        Property Manager Response

                                        7/27/2012

                                        Hello, We are sorry to hear that your experience has not been pleasant and would truly appreciate the opportunity to speak with you directly about concerns or suggestions you may have. Please contact the office at your earliest convenience if you would like to dicuss. Sincerely, Barbara Burns Property Manager The Parks at Hunter's Creek 407-855-2252
                                        Review Author Icon

                                        Current Resident 757522

                                        Resident 2012

                                        3.8

                                        6/21/2012

                                        A Wonderful Place to Live

                                        Almost like real home! Lived here 12 years and love it!! If I have to leave some day, it will not be because I am unhappy, but because of life changes. I gave my son security here from elementary school all the way to college.

                                          Property Manager Response

                                          6/23/2012

                                          Thank you so much for your kind response! We truly appreciate you taking the time to comment. It is our goal have a strong sense of community here at The Parks at Hunter's Creek and it is wonderful people like you that help to make that so! Kind Regards, Barbara Burns Property Manager The Parks at Hunter's Creek
                                          Review Author Icon

                                          Current Resident 724259

                                          Resident 2011 - 2012

                                          1.0

                                          7/3/2012

                                          WORST apartment complex in Orlando!!! My fiance and I have been here since August and it is horrible. The first apartment we moved into was a mess and everything was broken. Finally after telling them we were going to a different apartment complex (30 day guarantee) they offered to move us into a different apartment. This one is a little better but now there is a tiny terror of a child living upstairs. We've complained numerous times about the noise and nothing gets done about it. The office staff has been kind of rude lately and we are counting down the time til our lease ends. There are always cars parked in front of our apartment on the weekends too, making us walk far from other buildings to get to our door. Things are constantly breaking and takes days to get fixed. The valet trash we pay $20.00 a month for leave our trash in the bins and are terrible. The gym sucks and you'll end up having to pay an extra $20.00 a month for a real gym. And last but not least may not be the typical ------ with black people but it is the ------ for spanish people. The people are ridiculous, rude, and reckless. We almost get hit by at least 1 car a day. Please look somewhere else first so you can save yourself the stress and time/money. Good luck! Response to other posts: I think it's fantastic that you haven't had any problems here. There are always a handful of people in any given apartment complex that don't have any issues but just because you don't, doesn't mean that I'm exaggerating my post. I wouldn?t exaggerate my experience just to be rude I am just giving prospective renters the truth about my experience so they can decide if they?d like to chance moving into a place like this. When my fianc and I moved into our first apartment here EVERYTHING was broken. All the sinks were pouring out water from the handles when we turned it on, the toilet wasn?t working properly, there were no numbers on our door, and not all the lights and sockets worked. We clearly didn?t break them seeing how we JUST moved in. As for the tiny terror living upstairs, we don?t have a problem with NORMAL apartment noise but this kid is CONSTANTLY running from one side of the apartment to another, jumping off something onto the floor, and screaming his head off at 12:00AM and 1:00AM in the morning. So maybe if you lived with a kid like this upstairs you might have a different view. As for the maintenance, we actually usually have Terry and it takes multiple trips and multiple times for me putting in the same work orders. But, like I said before, I?m glad that everything?s going great with your apartment. As for the trash people, I?m almost positive that part of or all of the $20.00 a month we pay for trash goes to the people that are supposed to pick it up because I?m sure they don?t work for free. We ALWAYS put our trash out on time (before 8:00PM) usually around 7:00PM and properly bagged. The office staff has apparently been having problems with them lately and said they are ?working on it?. So before trying to accuse me of being a liar and not having my facts straight, maybe you should get yours straight first. On the getting hit by a car issue, I wasn?t talking about walking in the middle of the road, although that brings me to another point of kids/adults are ALWAYS walking in the middle of the road being annoying. Almost every time I pull into the complex or pull out of my parking space, people are speeding around corners and almost hit me or my fianc s car. (NOT an exaggeration either). At LEAST once PER DAY this happens. We look behind us to make sure no one is coming and when we are HALF WAY pulled out of the space, someone speeds around the corner, almost hits us, and continues to swerve around the back of our cars instead of waiting. Last but not least, I guess I should specify this may not be the traditional ------ but it is the -------- ------. Like I said before, I warn anyone who is moving in here to try someplace else first. I?m not gaining anything from writing these posts I just want to be a good citizen and enlighten people of my experience so they can make an informed decision before moving in here. RECENTLY: This is by far the WORST apartment complex I have EVER BEEN TO. My fiance has been having severe breathing problems lately due to the mold and mildew build up in our AC unit. We've expressed our concerns to the office and requested the water build up be dealt with and NOTHING was done. All of a sudden I go into the office today to break the lease (for no cost since it's not our fault) and they apparently care now. I hate living here from the noise, to the lack of safety, to the horrible office staff/maintenance workers. No one should ever have to deal with a place like this and I'm so upset that we have to. The gym is horrible and the valet trash collectors we are forced to pay for NEVER pick up the trash. I wish we would have NEVER came to these apartments and I hope that everyone will think otherwise before doing so. Every time that I go into the office to bring up important issues, the property manager is NEVER there. I have heard many great things about the Camden at Town Square apartments. The gym is wonderful, the staff is caring and helpful, and the complex is brand new (no problems). Basically, it's the COMPLETE OPPOSITE of the Parks. Do yourself a favor and look someplace else first.

                                          Property Manager Response

                                          6/20/2012

                                          On behalf of our team here at The Parks at Hunters Creek, we truly value you as our resident and are sorry to hear that you are unhappy. Although we strive to bring the best possible customer service to our residents, unfortunately, there are times when we don ??t quite reach that goal. Thankfully, we rarely have to use our 30 Day Guarantee but it allows us to respond to a move in that is unsatisfactory and that is very important to everyone involved. We hope you found our response to your concerns a sincere attempt to rectify the issues you encountered. Noise that is reported to the office is followed up by a notice to the stated resident. In multifamily living, there will be a certain amount of noise, but when it surpasses a level that effects the enjoyment of others; we do our best to address the issue. I have reviewed complaints that have been recently reported to ensure notifications were sent regarding the violation. It is very likely that the resident is not deliberately disturbing neighbors but if necessary, I would be happy to ask the neighbor to come in so that it may be explained directly. We will do everything in our ability to arrive at an amicable resolution. Further, should any issues occur after hours we encourage our residents to contact the Non-Emergency Sheriff ??s number so that the noise, or any incident that is concerning, can be addressed right away. I am sorry to hear any members of our staff may have been discourteous and will be happy to attend to any problems that you have experienced. Parking in our community is not reserved and is offered on a first come, first served basis. As for the trash, it would be very helpful if I knew your apartment number so that I may inform the service of your specific concerns ??if this was reported to the office, we have already notified the service. Again, all of your concerns are very important and I would truly appreciate the opportunity to speak with you directly. Please feel free to call me at 407-855-2252 and ask for Barbara Burns, the Property Manager.
                                          Review Author Icon

                                          Camaro1999

                                          Resident 2011 - 2012

                                          4.5

                                          1/20/2012

                                          Deserves a higher rating

                                          I moved to the Parks at Hunters Creek in July of 2011 and have no complaints other than maybe an updated trash compactor). There is ample parking, (garages are available for a nominal monthly charge) and it is pretty quiet since it is one of the only complexes with concrete construction in Orlando. The office staff is always pleasant and is more than willing to do anything to make you happy. They do alot of events for the residents which is rare in most places. Maintenance is awesome. They have a 24 hour maintenance guarantee and most of the time it is fixed almost immediately. The guys are pleasant and professional. I've lived in apartments for many years in Orlando, but the staff here is like a second family.

                                            Review Author Icon

                                            peter1401

                                            Resident 2011

                                            3.5

                                            12/5/2011

                                            Not bad for the rent they charge!

                                            I come from NY and that is a pretty tuff place to live. So far,as soon as i have a problem it has been fixed within a timely fashion. Al thou you still have the stupid neighbors who cant seem to put trash in a compactor and keep the door closed so we wont get rats or the ones who don't pick up after their dogs it a pretty good place to live. Rent is manageable,its close to all kind of shops,malls & HWY'S.Good place to start out in the orlando area. NO COMPLAINTS HERE....COULD BE BETTER BUT SO COULD LIFE.

                                              Review Author Icon

                                              ParkedatParks

                                              Resident 2011

                                              4.2

                                              9/5/2011

                                              Parked at the Parks

                                              My first impression of the Parks at Hunters Creek was not created by the Buildings and the Grounds but by the friendly employee C who answered my questions and made the whole experience absolutely a delight. My daughter and I laughed through the entire process. After we left we had to try to decide if our decision to move there was due to the fact that we enjoyed interacting with the leasing agent so much, or if it was in fact due to the Apartment Complex itself. We figured out it was a combination of both. She made us feel welcome. We felt that she really wanted us to live there. We had just dealt with another leasing agent at another complex who shared with us that some people had to pay triple the amount of rent for a down payment. We had no fun at all and in fact he had put a feeling of dread in us regarding the whole application process. We never saw the unit at the Parks before moving in. We just trusted C, who we found out had only started last May, to take care of things for us. We were not disappointed: new carpet, new blinds, fresh paint plus a wonderful view. I highly recommend the Parks at Hunters Creek... M and E

                                                Review Author Icon

                                                Prospective Resident 622134

                                                ProspectVisited 2011

                                                3.7

                                                9/13/2011

                                                Worse Encounter in History!

                                                I went to view The Parks at Hunter's Creek last week and I was deeply frustrated with the man that was assisting me. At first he looked like he did not want to facilitate me then he struggled with me about my desired move date after I told him more than once what I was looking for. The community was unbelievably striking and had everything that I required but this man kept asking for one of the other ladies to aid him with the right answers. I then inquired how long he has been working at this location because it appeared like he had only been there a week or so but to my revelation he has been there for over a month. I would be more empathic if the questions I inquired where difficult ones but I simply asked about the schools and he told me that I could have my kids go to whichever school I wanted to even keep my kids in the same school which not the case. Then there is the fact that I could not understand a lot of what he said. I do comprehended the borderline to langue barriers but this was an extreme most people would try their hardest to overcome it. I believe that I could have fail to notice all of the above but the deal breaker was the fact that he told me that if I or my family were to lease there that he works at a wing joint and would give me a discount on food. I felt that he was the most unethical business man I have ever encountered. It is infamy that a place at pleasant has someone that awfully obtuse to represent their apartments. And based on all the other views I conclude that he is the base reason people are miserable. It is a shame that I happen to have my encounter with him and no anyone else because some of the reviews state a wonderful relationship with the office agents.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A2

                                                  9 Available Units

                                                  1 Bed, 1 Bath | 941 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  A1

                                                  4 Available Units

                                                  1 Bed, 1 Bath | 740 sq. ft.

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                                                  2 Bedrooms

                                                  B1

                                                  10 Available Units

                                                  2 Beds, 2 Baths | 1,053 sq. ft.

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                                                  B2

                                                  10 Available Units

                                                  2 Beds, 2 Baths | 1,053 sq. ft.

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                                                  B3D

                                                  4 Available Units

                                                  2 Beds, 2 Baths | 1,314 sq. ft.

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                                                  See Floor Plan Details

                                                  B3

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,314 sq. ft.

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                                                  3 Bedrooms

                                                  C2

                                                  6 Available Units

                                                  3 Beds, 2 Baths | 1,294 sq. ft.

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                                                  C1

                                                  1 Available Unit

                                                  3 Beds, 2 Baths | 1,294 sq. ft.

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                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 18 reviews)

                                                  Noise

                                                  3.8

                                                  Grounds

                                                  3.8

                                                  Safety

                                                  4.0

                                                  Office Staff

                                                  4.2

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.7

                                                  Survey Scores N/A

                                                  Review Count

                                                  B

                                                  Number of reviews in the past 365 days

                                                  18

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  94.44%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  6.39 days

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300 ~ 500. Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet fee for the one pet and $500 non-refundable fee for two pets. Pet rent is $20 per month, per pet. There is a weight limit of 100 pounds per pet and aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.. Pet Limit: 2
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                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300 ~ 500. Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet fee for the one pet and $500 non-refundable fee for two pets. Pet rent is $20 per month, per pet. There is a weight limit of 100 pounds per pet and aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • BBQ Area with Gas Grills
                                                  • Cat Friendly
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Furnished Guest Suites Available
                                                  • Large Dog Friendly
                                                  • Media Lounge
                                                  • Orange County School District
                                                  • Playground
                                                  • Recreation Privileges
                                                  • Resident Lounge with Kitchen and Billiards
                                                  • Stainless Steel Appliances
                                                  • Swimming Pool and Deck
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                                                  Leasing

                                                  Experience the difference at Parks at Hunter s Creek. This premier community is committed to elevating the lifestyle of each resident. Beautiful both outside and in, you can enjoy the lush landscaping around the community as well as either wooded, pool or lake views from the windows inside your one, two or three bedroom apartment.Cook meals in a gourmet kitchen before you unwind in the spacious great room or the oversized master bedroom of your next home. Each apartment also has a large walk-in closet and a washer and dryer included in the unit. Within the community, residents can take advantage of numerous amenities, including the sun-drenched pool surrounded by palm trees or the newly renovated fitness center with an aerobics room- free fitness classes are also available. Additionally, residents can make use of the brand-new community clubhouse and movie theater. Parks at Hunter s Creek also provides residents with extra storage spaces, garages and boat/trailer sized parking spaces. Live comfortably and maintain an active, fulfilling lifestyle when you rent an apartment at Parks at Hunter s Creek in Orlando, FL.Parks at Hunter's Creek was voted the 21st Best Community to Live In, in the United States by CNN`s Money Magazine, Award Winning Community by the Apartment Association of Greater Orlando. Residents can enjoy the Amenities of Hunter`s Creek Association Including Racquetball, Tennis and Many More.
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                                                  Leasing Options

                                                    • Available months 7,8,9,10,11,12,13,14,15

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  A-
                                                  A-
                                                  Communities
                                                  3816

                                                  Questions & Answers (1)

                                                  lilianap0810
                                                  Asked on: 11/01/2018
                                                  Q: Hola buenas noches, estoy interesada en arrendar con ustedes, quiero saber si el precio publicado es el precio de alquiler por dos habitaciones y dos banos

                                                  Frequently Asked

                                                  How is Parks at Hunter's Creek Apartments Rated?
                                                  Based on 366 number of votes by renters, Parks at Hunter's Creek Apartments is currently rated 3.9 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Parks at Hunter's Creek Apartments?
                                                  Parks at Hunter's Creek Apartments is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Parks at Hunter's Creek Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Parks at Hunter's Creek Apartments?
                                                  Parks at Hunter's Creek Apartments is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Parks at Hunter's Creek Apartments?
                                                  Parks at Hunter's Creek Apartments is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Parks at Hunter's Creek Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Parks at Hunter's Creek Apartments?
                                                  Parks at Hunter's Creek Apartments is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.44% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 6.39 days to their community reviews in the past year.
                                                  Who manages Parks at Hunter's Creek Apartments?
                                                  Greystar
                                                  What is the pet policy at Parks at Hunter's Creek Apartments?
                                                  Cats Allowed
                                                  Fee: $300 ~ 500
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet fee for the one pet and $500 non-refundable fee for two pets. Pet rent is $20 per month, per pet. There is a weight limit of 100 pounds per pet and aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $300 ~ 500
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet fee for the one pet and $500 non-refundable fee for two pets. Pet rent is $20 per month, per pet. There is a weight limit of 100 pounds per pet and aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Up To Two Month's Free on Base Rent! Select homes only. Terms and Conditions Apply.

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                                                  Under New Management

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                                                  Parks at Hunter's Creek Apartments is a 740 - 1,314 sq. ft. apartment in Orlando in zip code 32837. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.