Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 541631

Verified Resident 2017 - 2019

4.7

9/8/2019

No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response. No response.

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    Current Resident 541010

    Verified Resident 2018 - 2019

    5.0

    1/15/2019

    I was living it during the summer but once the rain started to come down the apartment has startrd to deteriorate the floor is constantly wet and I feel as if the mold is causing my 2 year old son to constantly become sick. If they wont fix this then they beed to pay movers to move our house hold gpods to another rental or lower our rate to a one beadroom

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      Current Resident 317095

      Verified Resident 2018

      5.0

      8/14/2018

      Move in was smooth, and the apartment is clean and a great value. There is obviously an emphasis on safety here (inside deadbolts, dowl bar for sliding doors, and card activated gates), which I love. In addition we showed up later in the day before closing and the leasing agent was kind and patient to get us settled in. Overall a great experience so far.

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        Current Resident 519957

        Verified Resident 2018

        5.0

        7/29/2018

        The location and responsiveness of the staff and availability of the apartment was ideal. Questions were answered and explained fully. Great staff and great customer service. Ideal for a single person and a very quiet and clean community.

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          Current Resident 510417

          Verified Resident 2018

          4.7

          7/8/2018

          The apartment is convenient to everything and includes all the amenities I was looking for! Great staff and great neighbors! We love the park, library, music store, Aldi, and the strip mall being so close.

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            Current Resident 510401

            Verified Resident 2015 - 2018

            5.0

            7/8/2018

            It has a very friendly staff and they're very polite. it has a swimming pool and workout area everything that we ask for need to be repaired or any problems we have they are prompt and quick to help resolve those problems appliances and everything is up to date. There's really nothing bad to say about we love stayingg here we live on the second floor and all our neighbors are very nice.

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              Current Resident 501265

              Verified Resident 2017 - 2019

              2.5

              12/15/2019

              I did not submit a work order request at all. I have no idea what work order you are discussing because I did not submit a work order request at all. And it's totally wrong to tell me how many characters I must use to answer your question.

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                Current Resident 498168

                Verified Resident 2018

                5.0

                6/10/2018

                Brittwood was my third choice and I wished it would have been my first! After having terrible luck and lack off communication with two other apartment complexes, Emily and Mary Beth were Godsends. Emily broke down the entire process, all fees, and requirements for me on our first conversation. Mary Beth went over the lease set-by-step and answered all of my questions. When a maintenance issue occurred in my kitchen, Jeff was on the scene in minutes and took care of it. This place is quiet, neighbors are friendly, and staff is always available to answer any questions!

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                  Current Resident 496101

                  Verified Resident 2011 - 2018

                  4.7

                  6/5/2018

                  It is great living here. Been living here for years and have not had any major problems. Staff is really nice and helpful. Same day maintenance requests completion. Keep the community informed of rules and things happening

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                    Current Resident 490059

                    Verified Resident 2017 - 2018

                    5.0

                    5/20/2018

                    The community is quiet, overall. The pond view from my apartment is very nice...I watch the ducks coming and going. Friendly staff, excellent maintenance team who responds very quickly to needs when issues are submitted.

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                      Current Resident 478154

                      Verified Resident 2018

                      3.7

                      4/19/2018

                      So far the apartment has been fine a few quirks with sink or shower but nothing major. My apartment feels homey and cozy. I was able to get a walk on which was great and I don't really hear neighbors like I did in my previous apartment.

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                        Current Resident 461104

                        Verified Resident 2018

                        5.0

                        3/6/2018

                        Very friendly community. They help with anything you need. I called maintenance later in the day and they still came out before I got home and fixed what I needed. Loving my new home and neighbors. Thanks for this great experience!!

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                          Current Resident 86763

                          Verified Resident 2018

                          3.5

                          2/19/2018

                          So far the community is nice, it has a mixture of residents. It fairly quite. The location is perfect! Leasing staff was awesome. The move in process was quick and easy. Good communication from everyone.

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                            Current Resident 454711

                            Verified Resident 2018

                            5.0

                            2/18/2018

                            Very helpful staff, gated community, pool, laundry and trash removal all on site. The maintenance staff was very helpful in identifying tips to know for maintenance of your apartment. Overall very pleased

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                              Current Resident 449602

                              Verified Resident 2018

                              4.2

                              2/6/2018

                              So far so good i have no complaint the Neighbor hood is quiet . It's convenient so no stress good people quiet area good neighbors everything is ok . Move in process was a breeze and i love my new home

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                                Current Resident 449575

                                Verified Resident 2018

                                4.2

                                2/18/2018

                                I Love Britt Wood everyone here has been absolutely amazing . I would most definitely continue to reside in this community and recommend anyone I come in contact with to give us a try . I'm very thankful to be able to live in this close nit community .

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                                  Current Resident 439846

                                  Verified Resident 2017 - 2018

                                  5.0

                                  1/11/2018

                                  The apartment location is great, staff friendly. I'm from out of state and the email correspondence was great. Everything set up when I arrived to Georgia. Very helpful staff. Apartment was clean freshly painted.

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                                    Current Resident 439015

                                    Verified Resident 2017 - 2018

                                    4.5

                                    1/9/2018

                                    Peaceful, safe, clean and lovely place. I feel comfortable. The office management is always accessible and helpful. I would recommend it to families with young kids because of the safety and the comfort

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                                      Current Resident 430571

                                      Verified Resident 2017

                                      4.8

                                      12/12/2017

                                      I am extremely satisfied with the staff and how my tour of the complex went and easy of application process. Really wanna thank Emily our host and other staff members for making everything happen quickly against the time line I was working with. Thank you all very much.

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                                        Current Resident 430534

                                        Verified Resident 2015 - 2017

                                        5.0

                                        12/12/2017

                                        Has been the best community to live in so far, I would definitely tell others about this place its very quiet and has dog parks which is great if you have pets. Also very close to shopping areas, schools, and an airport.

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                                          Current Resident 416231

                                          Verified Resident 2017

                                          4.2

                                          11/7/2017

                                          Very clean and well maintained. Great price and surrounding community. Convenient for those who work on post. The staff was also very helpful, and was a large part to make an efficient move in. Definitely recommend it

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                                            Current Resident 410292

                                            Verified Resident 2015 - 2017

                                            5.0

                                            10/24/2017

                                            It is a peaceful apartment complex. Very friendly staff and residents. I have stayed here for over two years and the only reason why I am leaving is to purchase a home. I would highly recommend this apartment complex.

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                                              Current Resident 407195

                                              Verified Resident 2017 - 2019

                                              3.7

                                              12/8/2019

                                              Great for the most part except apartment entry with no warning. Some things in the community don't get fixed after asking several times. Need better gym equipment. Most of the staff are nice and helpful.

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                                                Current Resident 399402

                                                Verified Resident 2017

                                                5.0

                                                9/24/2017

                                                The community is very family friendly! The staff was attentive to my family needs, they answered all questions, and was very knowledgeable about their community. I would definitely rate Brittwood Apartments with five stars!

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                                                  Current Resident 392549

                                                  Verified Resident 2017 - 2018

                                                  1.3

                                                  2/27/2018

                                                  I hate it. It's old, outdated and everything is broken. Nothing works. The maintenance people and claim that they fix your problem but a couple weeks later it's the same thing. Worst apartment I've been to in Columbus.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Brittwood Apartments

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.