Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Current Resident 842856

Verified Resident 2020 - 2021

4.7

7/20/2021

An experience to remember. More memories are made every moment here if not for the neighbors, the staff, maintenance, everything that you can expect from a community this one has it would highly recommend

    Updated Review

    Review Author Icon

    Current Resident 479757

    Verified Resident 2017 - 2021

    3.8

    7/11/2021

    I am extremely happy to live in Brittwood apartments. I recommend it to anyone who is looking for a new home. The office staff is always friendly and helpful. The maintenance crew is always efficient and complete tasks in a timely manner. I am also very proud of them because they show so quickly to solve my problems.

      Updated Review

      Review Author Icon

      Current Resident 886142

      Verified Resident 2021

      5.0

      7/11/2021

      We absolutely LOVE living here at Brittwood! The office staff is extremely helpful and super sweet. Anytime we submit a service request or just need anything in general, they are always so prompt and willing to help us however they can! Best place to rent in Columbus!

        Review Author Icon

        Current Resident 924926

        Verified Resident 2021

        4.8

        7/8/2021

        I love that it's a gated community! It's closer to my job. The building I'm in is very quiet. Staff is great. Very convenient when it come to going to places around in the area. Everything so close together and I like that!

          Review Author Icon

          Current Resident 755669

          Resident 2020 - 2021

          4.5

          7/5/2021

          I’ve only been here over a year but I love it and the front office staff kudos to Breanna she really rocks and makes thing happen fast the maintenance team is awesome too I finally have a place to call home and I’m not just an apartment number but a friend

            Review Author Icon

            Current Resident 920155

            Verified Resident 2020 - 2021

            5.0

            6/22/2021

            This is a very nice apartment complex. The community and people here are very friendly, and the staff and management are quite helpful with any issues that might arise. I am also very satisfied with the apartment itself

              Updated Review

              Review Author Icon

              Current Resident 393098

              Verified Resident 2005 - 2021

              4.7

              6/21/2021

              The office and maintenance staff are great. They are very friendly. Always ready to answer any questions or take care of any problems. They are very prompt when a problems arise. They are very thoughtful. I never hesitate to call if I think I may have a problem!

                Updated Review

                Review Author Icon

                Current Resident 840221

                Verified Resident 2020 - 2021

                5.0

                5/13/2021

                So far so good. Staff are all professionals. They are prompt everytime. They attended my request quickly. Im happy the way they worked around. Except the gate is always broken, everything else is doing really good.

                  Review Author Icon

                  Current Resident 483926

                  Verified Resident 2020 - 2021

                  4.5

                  4/21/2021

                  I lived here in 2018-2019 and moved back in 2020 due to the pandemic. Overall the experience has been good. Maintenance is excellent and the front staff is always kind and helpful. I would only suggest maybe assigning parks, parking is the only issue I have found to be a hassle.

                    Review Author Icon

                    Current Resident 881942

                    Verified Resident 2021

                    5.0

                    3/11/2021

                    So far it's been awesome although we just moved in everyone is nice and friendly. Our move in was easy and comfortable, the staff is awesome. Would recommend the facility to others. Only issue was my code but it was fixed quickly

                      Review Author Icon

                      Current Resident 881202

                      Verified Resident 2018 - 2021

                      5.0

                      3/9/2021

                      It is a quiet, friendly community in a great part of town. You are in the center of restaurants and shopping, with a library and a great park at your backdoor. The office staff put on events to cultivate a sense of community and the are all super friendly. It is a great place to live.

                        Review Author Icon

                        Current Resident 881085

                        Verified Resident 2021

                        5.0

                        3/9/2021

                        Been here almost a week & I already love it here the staff is so nice & down to earth Breanna is definitely my go to girl in the front desk she's awesome I would highly recommend moving here I definitely see my self being here for awhile ??

                          Updated Review

                          Review Author Icon

                          Current Resident 799389

                          Verified Resident 2020 - 2021

                          5.0

                          3/1/2021

                          Great location, easy access to the Highway and extremely close to several grocery stores and other retailers. As far as price I feel they are the best in the area. The grounds are clean and buildings are maintained very well.

                            Review Author Icon

                            Prospective Resident 5649

                            ProspectVisited 2021

                            5.0

                            2/26/2021

                            My experience was so amazing! I went in looking for a one-bedroom for March they didn't have any in my timeframe. But Breanna still gave me a tour anyways which I thought was really nice. the other leasing agent Abygail was really friendly and gave me an application anyways. I would recommend this community to anyone just based on the awesome customer service I was given. thanks again ladies!

                              Updated Review

                              Review Author Icon

                              Current Resident 242849

                              Verified Resident 2015 - 2021

                              5.0

                              2/8/2021

                              I've always had great experiences with maintenance & office staff here at Brittwood. They always address our concerns promptly & thoroughly which we really appreciate! We've lived here for almost 6 years & would totally recommend anyone looking for an apartment in this area to strongly consider making Brittwood their home!

                                Updated Review

                                Review Author Icon

                                Current Resident 822449

                                Verified Resident 2020 - 2021

                                4.5

                                2/2/2021

                                Other than the walls being thin, it's a nice place to live. There's tons of parking, which is great. I like the spacious apartment I have for just one person. The staff does well about immediately getting to problems and fixing them.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 656958

                                  Verified Resident 2018 - 2020

                                  5.0

                                  12/28/2020

                                  Great place safe and clean xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                    Review Author Icon

                                    Current Resident 856436

                                    Verified Resident 2020

                                    5.0

                                    12/22/2020

                                    Brittwood is beautiful and the staff is wonderful. I was treated so nice and sweet! The community is so beautiful and everyone is so respectful, I am so happy to have chosen Brittwood and my home.....

                                      Review Author Icon

                                      Current Resident 855802

                                      Verified Resident 2020

                                      5.0

                                      12/21/2020

                                      Wonderful move In experience. Great staff and they are very friendly. I loved the cleanliness of the apartment and the fresh new carpet was a plus. My apartment is very spacious and I absolutely love it

                                        Review Author Icon

                                        Current Resident 854812

                                        Verified Resident 2013 - 2020

                                        4.7

                                        12/17/2020

                                        I love it here. The community is nice. Maintenance and those in the leasing office are always helpful. I would recommend this community others. Its a great place to live. They keep the place well kept too.

                                          Review Author Icon

                                          Current Resident 846931

                                          Verified Resident 2018 - 2020

                                          5.0

                                          11/24/2020

                                          The people here at the office were very helpful. They made sure we felt right at home. The office staff, the maintenance staff made sure that our apartment was "Move In" ready. We could not be any happier.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 691733

                                            Verified Resident 2018 - 2020

                                            4.7

                                            11/8/2020

                                            There is some noise day time. Sometimes there is an annoying sound during night time. Overall it is acceptable. The leasing office now delivers the packet to an individual unit. That is quite convenient.

                                              Review Author Icon

                                              Current Resident 838348

                                              Verified Resident 2018 - 2020

                                              4.5

                                              11/1/2020

                                              I haven't had any issues living here they keep the property maintained. Just your occasional loud neighbor but that happens everywhere for the most part so far I have been ok with the apartment complex

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 804278

                                                Verified Resident 2020

                                                4.8

                                                11/1/2020

                                                Great place to live. Very quiet and I love that it is very close to everything. Office staff and maintenance guys are very helpful and always have answers to my questions. I just moved here from Florida and I really like it here.

                                                  Review Author Icon

                                                  Current Resident 836041

                                                  Verified Resident 2020

                                                  5.0

                                                  10/25/2020

                                                  I have been here for a couple of days and we love it so far. It was a great experience when applying. All costs and expectations were explained. Staff is very friendly and when I called to have something fixed the same day I moved in they were there within the hour.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
                                                    8

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Brittwood Apartments

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.