Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 388677

Verified Resident 2017

4.5

9/6/2017

So far so good. Staff is awesome, and very professional. Had maintenance issues when first arrived that got fixed immediately. It's quiet and I feel very safe here at Brittwood Apartments. Very nice community.

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    Current Resident 386767

    Verified Resident 2015 - 2017

    2.8

    8/22/2017

    The first year was wonderful. Got to know the office staff and the maintenance men are wonderful especially Lloyd and Jeff but Jeff is no longer here. I'm disable and I shouldn't climb more than 6 stairs so the guys would bring my groceries up for me. Would love to tell more but you need to call me.

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      Current Resident 380778

      Verified Resident 2016 - 2017

      5.0

      8/8/2017

      I absolutely love it at Brittwood. Neighbors are friendly. It's nice and quiet. Pool is also a plus and super clean! Very reasonable prices as well! And in the middle of everything. It's just a very nice place to live

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        Current Resident 380701

        Verified Resident 2015 - 2019

        5.0

        11/13/2019

        I am glad I chose Brittwood Apartments as my home. The office staff made me feel like a valued member of the Brittwood community. It is an amazing place to live. The office staff made living here a pleasure. They are wonderfully thoughtful people. The maintenance staff are equally amazing. As soon as a problem is reported, one of the staff is at your door. They fix whatever is wrong in an amazingly short time. It's done right the first time. Brittwood is like a finely tuned machine, thanks to the professional maintenance staff. Every single one of them is kind, friendly, and highly skilled. Brittwood is a wonderful place to live.

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          Current Resident 379467

          Verified Resident 2017

          5.0

          8/6/2017

          Our hot water heater started leaking the day we moved in I called the office and right away someone was there fixing it. He was very polite and quick with his work. He ended up having to replace the water heater and even called to get the carpet cleaned where the water had leaked on it.

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            Current Resident 366322

            Verified Resident 2017

            5.0

            7/6/2017

            I reached out to Brittwood and I got a response within the hour explaining the property and the units they had available. We went back and forth for a couple of days and the way Olivia promptly answered my questions and concerns is the key factor as to why I chose Brittwood over other apartments I was looking at

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              Current Resident 366021

              Verified Resident 2017 - 2019

              5.0

              3/19/2019

              I enjoy living in Brittwood! It's in the middle of everything. The park is close by, it's fun to walk there with the dogs. If I don't want to walk there we can go to the dog park inside the community! It's perfect!

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                Current Resident 362557

                Verified Resident 2016 - 2017

                3.3

                6/27/2017

                For the area, it's okay for the money but at the same time I would shop around more unless you just know the people at the office and feel as though they'll take care of you. I'm not saying that living at Brittwood is all bad but I'm not saying it's all good either.

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                  Current Resident 360916

                  Verified Resident 2016 - 2017

                  3.7

                  6/23/2017

                  Pros: Gated community, Water bill included in the rent. Reasonable rent. Cons: Apartment neighborhood is often peaceful but cars drive fast. The pool is always occupied. I think this is one of the most reasonable apartment with the amount of rent. You get what you pay for. I don't like the gym facility as they don't have free weights, but have machines that is not good for me. They do have the basic gym machines. Some apartments in this property is better than the other parts and i believe the rents are different. If you are a college student or medium income, this is not a bad option.

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                    Current Resident 351272

                    Verified Resident 2017

                    5.0

                    5/31/2017

                    I really like it here. It is friendly, clean, and the office is very helpful and informative. I had a couple issues with the sink and toilet and the maintenance crew was here the same day I informed the office! Awesome service.

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                      Current Resident 350132

                      Verified Resident 2017

                      4.8

                      5/29/2017

                      Great community,Quiet and affordable. I love being here, Office personnel is very efficient and they care of your immediate need. I will definitely recommend Brittwood Apartments, in Columbus GA. J. Roman

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                        MCA991

                        Resident 2013 - 2016

                        2.0

                        5/23/2017

                        Stay away from this place and any other apartments owned by Thayer Properties. They lie cheat and steal from you in the end of things. We were never late on rent, always promptly put in work orders when something needed to be fixed but even when we did it was sometimes two and three work orders later that it was fixed. Beware if you have pets because once your lease is up they'll use your pets as a excuse to charge for damage that clearly wasn't caused by your pets. they hire people that will lie about how something was damaged. we had a problem with the carpet. we put in a work order 3 TIMES yes 3 and it wasn't fixed properly by the time that we submitted the final work order they claimed that the damage was caused because of our pets which is complete BS. the damage was actually caused by every day cleaning a.k.a vacuuming, the carpet came completely apart. you could see where it separated from the backing but yet they want to claim that my pets clawed at it and ripped it apart which is a lie. now they're trying to sue us because we refuse to pay for carpet that they should of fixed the first time. on top of that it also became a regular occurrence to see several police cars in the complex. if you have kids or pets stay far far away from this place. pay the extra to live in a grey stone property or the grand reserves' those places actually fit the definition of luxury apartment. this place definitely is not, apartment wise you might as well live downtown in one of those more run down places.

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                          Current Resident 341318

                          Verified Resident 2010 - 2017

                          3.8

                          5/8/2017

                          The manager Nicole is the best one in my 7 plus years here that takes care of the residents and the grounds. I feel comfortable living in the complex as long as Nicole is managing it. if she leaves, I will be leaving as well. She is good for this complex.

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                            Current Resident 331876

                            Verified Resident 2017

                            4.5

                            4/13/2017

                            Very easy move in process. Entire staff is great. Everyone was very nice and pleasant. Upon moving in I noticed a loose towel holder and they got it fixed right away. Zero noise level.. the community is very peaceful.

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                              Current Resident 322891

                              Verified Resident 2017

                              5.0

                              3/20/2017

                              The neighbors are so friendly, quiet, and respectful. The community is generally peaceful, and has a great atmosphere for kids. Parking is plentiful and there is also an on-site laundry room where all the machines actually work. Work out equipment, tanning bed, and a pool are all available daily. Super close to downtown, grocery stores, and schools. Top pick in places to live in Columbus!

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                                Current Resident 314787

                                Verified Resident 2017

                                4.7

                                2/26/2017

                                The apartment was clean throughout plenty of room good internet provider out here a little overpriced plenty of room gated community full up kitchen dishwasher microwave a little outdated but none the less all good appliances plenty of cabinet space and bathroom space

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                                  Current Resident 302394

                                  Verified Resident 2016 - 2017

                                  4.7

                                  1/19/2017

                                  I feel very comfortable and safe in the Brittwood Apartments. The neighbors are friendly; the people in the office are extremely friendly and helpful. I've had 2 or 3 issues and the maintenance was done quickly and efficiently. No hassels. Friendly. Safe. Great.

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                                    Current Resident 301092

                                    Verified Resident 2017

                                    5.0

                                    9/19/2017

                                    is a pleasant experience in living this residential complex, managed in a responsible and intelligent way. offers recreation, sports, nature, large social areas ,. consists of the security conditions nacesarias for our children.

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                                      Current Resident 298519

                                      Verified Resident 2017 - 2019

                                      5.0

                                      5/12/2019

                                      I really like living here very nice and quiet and close to everything I need as far as the store is around the corner.i always get fast and great service from the maintenance crew the office staff is also nice and keep a smile on their faces.

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                                        Current Resident 295982

                                        Verified Resident 2016

                                        4.0

                                        12/29/2016

                                        Everyone that works in this apartment community is super nice. They go out of their way to make sure you're happy. I am so happy I chose to live in this community. Thank you to everyone for making me feel at home, immediately

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                                          Current Resident 293057

                                          Verified Resident 2015 - 2017

                                          4.8

                                          5/12/2017

                                          Excellent. The office staff and maintenance staff are super. Maintenance is always there the same day that we report a problem. The only complaint that I have is the pool - pool furniture is torn up and looks horrible. Cameras need to be put in the pool area and the offenders fined and/or evicted. No excuse for tenants being allowed to destroy community property.

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                                            Current Resident 290951

                                            Verified Resident 2015 - 2017

                                            4.7

                                            5/4/2017

                                            The more it is generally very good thank you

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                                              Current Resident 290674

                                              Verified Resident 2016 - 2018

                                              5.0

                                              4/29/2018

                                              I love my apartment and sidewalk and playground and swimming pool and sit outside and tree ?? and work and major close shopping area and big yard and great maintance and lease office Nice place and that awesome

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                                                Current Resident 284325

                                                Verified Resident 2014 - 2016

                                                4.5

                                                11/18/2016

                                                The office staff is very friendly and helpful. Maintenance responds to any issues quickly and professionally. Location is central and near shopping, restaurants, and schools. Very near Britt David Park

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                                                  Current Resident 281993

                                                  Verified Resident 2016

                                                  4.7

                                                  11/8/2016

                                                  Brittwood is a quite community. The staff truly do respect the concerns of their renters. I've enjoyed living here so far and look forward to the remaining of my lease. Keep up the great work...looking forward to more community involvement with out renters.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

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                                                    Brittwood Apartments

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.