4.5 rating
658 total reviews
(
578 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 388677
Verified Resident • 2017
4.5
9/6/2017
So far so good. Staff is awesome, and very professional. Had maintenance issues when first arrived that got fixed immediately. It's quiet and I feel very safe here at Brittwood Apartments. Very nice community.
Current Resident 386767
Verified Resident • 2015 - 2017
2.8
8/22/2017
The first year was wonderful. Got to know the office staff and the maintenance men are wonderful especially Lloyd and Jeff but Jeff is no longer here. I'm disable and I shouldn't climb more than 6 stairs so the guys would bring my groceries up for me. Would love to tell more but you need to call me.
Current Resident 380778
Verified Resident • 2016 - 2017
5.0
8/8/2017
I absolutely love it at Brittwood. Neighbors are friendly. It's nice and quiet. Pool is also a plus and super clean! Very reasonable prices as well! And in the middle of everything. It's just a very nice place to live
Current Resident 380701
Verified Resident • 2015 - 2019
5.0
11/13/2019
I am glad I chose Brittwood Apartments as my home. The office staff made me feel like a valued member of the Brittwood community. It is an amazing place to live. The office staff made living here a pleasure. They are wonderfully thoughtful people. The maintenance staff are equally amazing. As soon as a problem is reported, one of the staff is at your door. They fix whatever is wrong in an amazingly short time. It's done right the first time. Brittwood is like a finely tuned machine, thanks to the professional maintenance staff. Every single one of them is kind, friendly, and highly skilled. Brittwood is a wonderful place to live.
Current Resident 379467
Verified Resident • 2017
5.0
8/6/2017
Our hot water heater started leaking the day we moved in I called the office and right away someone was there fixing it. He was very polite and quick with his work. He ended up having to replace the water heater and even called to get the carpet cleaned where the water had leaked on it.
Current Resident 366322
Verified Resident • 2017
5.0
7/6/2017
I reached out to Brittwood and I got a response within the hour explaining the property and the units they had available. We went back and forth for a couple of days and the way Olivia promptly answered my questions and concerns is the key factor as to why I chose Brittwood over other apartments I was looking at
Current Resident 366021
Verified Resident • 2017 - 2019
5.0
3/19/2019
I enjoy living in Brittwood! It's in the middle of everything. The park is close by, it's fun to walk there with the dogs. If I don't want to walk there we can go to the dog park inside the community! It's perfect!
Current Resident 362557
Verified Resident • 2016 - 2017
3.3
6/27/2017
For the area, it's okay for the money but at the same time I would shop around more unless you just know the people at the office and feel as though they'll take care of you. I'm not saying that living at Brittwood is all bad but I'm not saying it's all good either.
Current Resident 360916
Verified Resident • 2016 - 2017
3.7
6/23/2017
Pros: Gated community, Water bill included in the rent. Reasonable rent. Cons: Apartment neighborhood is often peaceful but cars drive fast. The pool is always occupied. I think this is one of the most reasonable apartment with the amount of rent. You get what you pay for. I don't like the gym facility as they don't have free weights, but have machines that is not good for me. They do have the basic gym machines. Some apartments in this property is better than the other parts and i believe the rents are different. If you are a college student or medium income, this is not a bad option.
Current Resident 351272
Verified Resident • 2017
5.0
5/31/2017
I really like it here. It is friendly, clean, and the office is very helpful and informative. I had a couple issues with the sink and toilet and the maintenance crew was here the same day I informed the office! Awesome service.
Current Resident 350132
Verified Resident • 2017
4.8
5/29/2017
Great community,Quiet and affordable. I love being here, Office personnel is very efficient and they care of your immediate need. I will definitely recommend Brittwood Apartments, in Columbus GA. J. Roman
MCA991
Resident • 2013 - 2016
2.0
5/23/2017
Stay away from this place and any other apartments owned by Thayer Properties. They lie cheat and steal from you in the end of things. We were never late on rent, always promptly put in work orders when something needed to be fixed but even when we did it was sometimes two and three work orders later that it was fixed. Beware if you have pets because once your lease is up they'll use your pets as a excuse to charge for damage that clearly wasn't caused by your pets. they hire people that will lie about how something was damaged. we had a problem with the carpet. we put in a work order 3 TIMES yes 3 and it wasn't fixed properly by the time that we submitted the final work order they claimed that the damage was caused because of our pets which is complete BS. the damage was actually caused by every day cleaning a.k.a vacuuming, the carpet came completely apart. you could see where it separated from the backing but yet they want to claim that my pets clawed at it and ripped it apart which is a lie. now they're trying to sue us because we refuse to pay for carpet that they should of fixed the first time. on top of that it also became a regular occurrence to see several police cars in the complex. if you have kids or pets stay far far away from this place. pay the extra to live in a grey stone property or the grand reserves' those places actually fit the definition of luxury apartment. this place definitely is not, apartment wise you might as well live downtown in one of those more run down places.
Current Resident 341318
Verified Resident • 2010 - 2017
3.8
5/8/2017
The manager Nicole is the best one in my 7 plus years here that takes care of the residents and the grounds. I feel comfortable living in the complex as long as Nicole is managing it. if she leaves, I will be leaving as well. She is good for this complex.
Current Resident 331876
Verified Resident • 2017
4.5
4/13/2017
Very easy move in process. Entire staff is great. Everyone was very nice and pleasant. Upon moving in I noticed a loose towel holder and they got it fixed right away. Zero noise level.. the community is very peaceful.
Current Resident 322891
Verified Resident • 2017
5.0
3/20/2017
The neighbors are so friendly, quiet, and respectful. The community is generally peaceful, and has a great atmosphere for kids. Parking is plentiful and there is also an on-site laundry room where all the machines actually work. Work out equipment, tanning bed, and a pool are all available daily. Super close to downtown, grocery stores, and schools. Top pick in places to live in Columbus!
Current Resident 314787
Verified Resident • 2017
4.7
2/26/2017
The apartment was clean throughout plenty of room good internet provider out here a little overpriced plenty of room gated community full up kitchen dishwasher microwave a little outdated but none the less all good appliances plenty of cabinet space and bathroom space
Current Resident 302394
Verified Resident • 2016 - 2017
4.7
1/19/2017
I feel very comfortable and safe in the Brittwood Apartments. The neighbors are friendly; the people in the office are extremely friendly and helpful. I've had 2 or 3 issues and the maintenance was done quickly and efficiently. No hassels. Friendly. Safe. Great.
Current Resident 301092
Verified Resident • 2017
5.0
9/19/2017
is a pleasant experience in living this residential complex, managed in a responsible and intelligent way. offers recreation, sports, nature, large social areas ,. consists of the security conditions nacesarias for our children.
Current Resident 298519
Verified Resident • 2017 - 2019
5.0
5/12/2019
I really like living here very nice and quiet and close to everything I need as far as the store is around the corner.i always get fast and great service from the maintenance crew the office staff is also nice and keep a smile on their faces.
Current Resident 295982
Verified Resident • 2016
4.0
12/29/2016
Everyone that works in this apartment community is super nice. They go out of their way to make sure you're happy. I am so happy I chose to live in this community. Thank you to everyone for making me feel at home, immediately
Current Resident 293057
Verified Resident • 2015 - 2017
4.8
5/12/2017
Excellent. The office staff and maintenance staff are super. Maintenance is always there the same day that we report a problem. The only complaint that I have is the pool - pool furniture is torn up and looks horrible. Cameras need to be put in the pool area and the offenders fined and/or evicted. No excuse for tenants being allowed to destroy community property.
Current Resident 290951
Verified Resident • 2015 - 2017
4.7
5/4/2017
The more it is generally very good thank you
Current Resident 290674
Verified Resident • 2016 - 2018
5.0
4/29/2018
I love my apartment and sidewalk and playground and swimming pool and sit outside and tree ?? and work and major close shopping area and big yard and great maintance and lease office Nice place and that awesome
Current Resident 284325
Verified Resident • 2014 - 2016
4.5
11/18/2016
The office staff is very friendly and helpful. Maintenance responds to any issues quickly and professionally. Location is central and near shopping, restaurants, and schools. Very near Britt David Park
Current Resident 281993
Verified Resident • 2016
4.7
11/8/2016
Brittwood is a quite community. The staff truly do respect the concerns of their renters. I've enjoyed living here so far and look forward to the remaining of my lease. Keep up the great work...looking forward to more community involvement with out renters.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 39 reviews)
Noise
4.5
Grounds
4.6
Safety
4.2
Office Staff
4.7
Maintenance
4.7
Neighborhood
4.8
Survey Scores (from 194 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
35.90%
Manager’s Review Reply Time
Average time to respond to reviews
77.72 days
Brittwood Apartments
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Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.