Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 238008

Verified Resident 2010 - 2016

3.5

5/15/2016

We had a very good experience when we first moved here 5 years ago but are now starting to look for something else. A little over a year ago, we noticed that the quality of renters has gone down. A lot of the renters show no respect for the property, leave trash outside their doors causing bugs and ants and have no regards for their neighbors.

    Review Author Icon

    Current Resident 237507

    Verified Resident 2014 - 2016

    3.7

    5/12/2016

    I honestly just like the location and the bathroom size. it's nice and quiet,too. the apartments need to be updated,though. I would like to get more appreciated as a long time lessee. there seems to be more coming & going in the recent months. it's going downhill.

      Review Author Icon

      Current Resident 234201

      Verified Resident 2016

      5.0

      4/29/2016

      I truly love and enjoy Brittwood and my new apartment has more space than my last one! My animals love the new apartment and we are satisfied. I plan to stay here for a year and I enjoy the amenities. I am not sure what else to write so I love it I love it

        Review Author Icon

        Current Resident 233673

        Verified Resident 2016

        5.0

        4/27/2016

        I haven't been long moved into the community. So far though, I have no complaints- everything is great! Each person on the staff I've made contact with has been friendly, helpful, eager to provide answers address any concerns to make sure I am satisfied. I feel very much "at home"

          Review Author Icon

          carri1973

          Resident 2016

          3.3

          3/19/2016

          been here almost a year.. love living here other than our obnoxiously loud upstairs neighbors and people trying to get thru the gate on your butt...

            Review Author Icon

            Current Resident 224655

            Verified Resident 2016

            4.5

            3/18/2016

            Budget friendly. Good location. B.b.b.b.b.b.b.b.b.b.b.b.h.h.h.h.h.hmhmhmhmhmgmtmgmgmgmgmgmgmgmymgmymymymymymmtmtmtmymmymymtmtmmtmtmymmtmtmtmmymtmtmmtmmtjtjtuutjrjrjjrjrjtjjtjtjrjrjrjrjjrjrjrjtjrjrjjrjrjrm

              Review Author Icon

              Current Resident 222852

              Verified Resident 2015 - 2016

              4.5

              3/9/2016

              It has been no-hassle, pleasant, and convenient. Friendly, professional property management staff. Very few maintenance issues, and issues there were, they were quickly resolved. Safety of the community made it comfortable to have the kids play outside.

                Review Author Icon

                Current Resident 222181

                Verified Resident 2012 - 2016

                3.7

                3/7/2016

                Loved here for nearly 4 years. The apartment community is a good value and is in a good location in Columbus. I enjoy living here overall, but the community is starting to show its age and the place just isn't as quiet and pretty as it once was. Rent increases make me feel like I'm getting less and less value for my dollar because the community isn't seeing any renovations or face lifts. I would recommend it, but with value comes compromise and you can get much prettier, nicer apartments for not very much more money in Columbus.

                  Review Author Icon

                  Current Resident 202567

                  Verified Resident 2014 - 2015

                  5.0

                  12/4/2015

                  I love living here. The rate is great and the maintenance and office staff are always knowledgeable and nice. The pool, gym, and parks are always clean and work well. I would not live anywhere else in the area. It is also close to a lot of shopping areas so that's a plus.

                    Review Author Icon

                    Current Resident 194677

                    Verified Resident 2015

                    3.7

                    11/2/2015

                    My upstairs neighbors are very loud, but I doubt anything can be done. The exterior lighting is minimal I think There could be MORE, especially since I'm a single mom with a toddler. The office staff is also great. Grounds could be cleaner ...

                      Review Author Icon

                      Current Resident 192895

                      Verified Resident 2015

                      4.7

                      10/22/2015

                      These people are the bomb. They know what they're doing and genuinely care about their residents and it shows. Office staff are super courteous and live to help/assist it seems! Highly recommend this to anyone seeking the best apartment in Columbus, GA!

                        Review Author Icon

                        Current Resident 189833

                        Verified Resident 2014 - 2015

                        4.3

                        10/9/2015

                        There has been construction in the apartment complex since May 2015. Although it is nice that they're trying to fix all of the problems (mostly in the pavement, simply because it's an old complex), it's pretty inconvenient at the moment. The dog park (which was our favorite amenity) has been rendered unusable due to the fence being taken down during construction, and over 5 months of construction gets old after awhile. For the price and location, we decided to stay and stick it out for another year. At the end of it, it's cheaper than most places of this quality, there's no crime or problems with residents of the community, we're close to CSU and exit 10 and an easy drive to Fort Benning so it's a great choice.

                          Review Author Icon

                          Current Resident 183182

                          Verified Resident 2015 - 2017

                          4.5

                          4/9/2017

                          Good, except for the Cockroaches. The apartments are good sized . But no smoke detector in the apartment . Was not one when I moved in . Now the cover of people they have let rent had decreased my sense of safety in this community.

                            Review Author Icon

                            Current Resident 181584

                            Verified Resident 2015

                            4.8

                            9/8/2015

                            I just recently moved in my apartment and before we moved in I already knew i would enjoy staying here. The office staff was friendly and very eager to show us around the complex and also a floor plan of the apartment we wanted to rent. On move-in day everything went well and we even received a courtesy gift from the apartment staff. It's very quite and there are several courtesy officers that stay on top of their job to make sure Brittwood doesn't have problems. The maintenance staff completes work order request in a timely manner. All in all i'm enjoying my stay here at Brittwood.

                              Review Author Icon

                              Current Resident 181374

                              Verified Resident 2015

                              4.8

                              9/7/2015

                              As I am new to Georgia, I have had a good experience in this complex at this time. I have only been in Columbus about 2 months. This needing 200 characters to be able to finish this survey seems unnecessary as you can tell by this last part of this answer

                                Review Author Icon

                                Current Resident 178284

                                Verified Resident 2015

                                3.8

                                8/26/2015

                                I was really happy to be apart of the community, Im having a few issues with things here. I've only been here 3 weeks. For the most part its been cool, but some people that live here are inconsiderate. The gates already been broken, and people ride your but to get through the gate almost hitting you, instead of calling whoever they are visiting.

                                  Review Author Icon

                                  Current Resident 173326

                                  Verified Resident 2015 - 2017

                                  4.0

                                  1/30/2017

                                  We like the community, we were able to upgrade from a small apartment within the complex to a bigger apartment at a similar price and take advantage of better insulation (building was newer, we saved on cost of utilities). However, one of the major reasons we chose this place was the gated entry, which seems to be broken more often than functional. People are idiots and tailgate after one another (gate closes after each car independently), which is not the management's fault, however, for the past few weeks the gate has not been replaced (after being broken) and the entrance gate has been opened 24/7 (does not close and the entry system is broken) for months now.

                                    Review Author Icon

                                    Current Resident 173263

                                    Verified Resident 2015

                                    4.2

                                    12/30/2015

                                    The complexhSbeen under construction from sink holes since I moved in in May 2015, the grounds maintenece leaves tree debris stack in parking places for months at a time. The maintenance staff has been excellent, very responsive can't say enough. Office staff has been very friendly and professional. I wish there were tenant get together or get to know your neighbors committee.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 98901

                                      Verified Resident 2014 - 2016

                                      3.3

                                      5/23/2016

                                      It's an okay place to live for the price. I really like the efforts they are trying to do to make the place look nicer. I think more attention should go into who is lurking around the community because I've seen some suspect characters in the pool area on the weekends. I saw some this weekend as I was working out standing in the laundry area looking at the women in the pool through the back window...weird!

                                        Review Author Icon

                                        Current Resident 170307

                                        Verified Resident 2012 - 2016

                                        4.3

                                        1/4/2016

                                        I enjoy living at Brittwood Apartments. The staff is always pleasant and helpful. The apartments have a nice floor plan with plenty of storage. Work orders are handled in a quick and friendly manner. The apartment community is well maintained. My neighbors are friendly. I highly recommend Brittwood Apartments as a nice place to live.

                                          Review Author Icon

                                          Current Resident 170143

                                          Verified Resident 2015 - 2016

                                          4.8

                                          6/24/2016

                                          I really enjoy living at brittwood apartments. The landscape is always neat and the most noise I hear is dogs but no one bother me. If I have a problem the office does answer accordingly and friendly. And when submitting an online maintenance request, the response is quick.

                                            Review Author Icon

                                            Current Resident 164562

                                            Verified Resident 2014 - 2015

                                            3.8

                                            7/7/2015

                                            A good-enough place to call home. Haven't had any major issues. A sinkhole appeared in the parking lot in front of my building. Got an email telling us they'd have it fixed in a week. Sitting here on week 5.. If you're on a budget & want a place to call home, Brittwood is ideal. Don't expect to get the bells & whistles here. You get what you pay for. Maintenance is always on top of things and gets things done promptly when needed.

                                              Review Author Icon

                                              Current Resident 161478

                                              Verified Resident 2015

                                              4.0

                                              6/22/2015

                                              The staff is very nice, I like the people that are in the community,It is very quiet, I did not like the big cracks in the ceiling and that the apartment was not clean when I moved in, or the food that was left in the cabinets and on the floor under the fridge and stove.

                                                Review Author Icon

                                                Current Resident 159560

                                                Verified Resident 2015

                                                4.8

                                                6/12/2015

                                                The apartment complex is wonderful and the amenities provided are spot on. The community itself is comforting and the staff is extremely nice and quick to assist with any issues that may present. I am very satisfied with my choice of residence.

                                                  Review Author Icon

                                                  Current Resident 156644

                                                  Verified Resident 2015 - 2016

                                                  3.8

                                                  7/18/2016

                                                  The staff and maintenance are great! I love my little apartment - love the floor plan. I only have one complaint. I live on the 1st floor and you can hear everything that goes on in the 2nd floor above me, and my neighbor is very noisey, lifting weights all the time.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
                                                    8

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Brittwood Apartments

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.