Reviews
4.5 rating
658 total reviews
(
578 Verified
)
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Current Resident 760262
Verified Resident • 2019 - 2020
5.0
4/19/2020
I've been here almost a full year and to say the least I've had peace of mind for the most part being in this community. For first time apartment renters i would highly recommend Brittwood because they are super attentive to all residents , hard times come and the staff try to work with you on everything , the maintenance is on point (fast and very nice people) , and last but not least it's a quite and family oriented neighborhood. Everyone is welcome and no ones feels out of place and you always feel safe with the gated property and knowing there are courtesy officers to call on and they respond fast !
Current Resident 754768
Verified Resident • 2018 - 2020
5.0
3/23/2020
Peaceful, everyone gets along, dog park is amazing, staff is courteous and professional, i really like that there is a vacuum and wash station for the vehicles, the gym is awesome, got washers and dryers on site.
Current Resident 749220
Verified Resident • 2020
5.0
3/3/2020
The staff at Brittwood is amazing and friendly! The neighborhood is very quiet and well maintained. Since moving to Columbus, GA for Fort Benning, I am very pleased with Brittwood! I would definitely recommend this complex to anyone!
Current Resident 741175
Verified Resident • 2020
5.0
2/2/2020
Brittwood has been a blessing to me. As a single mom, I appreciate that Brittwood is gated and that there are plenty of amenities for children. My building is very quiet, and my neighbors are thoughtful about being clean and respectful. Office staff have been kind and hospitable while getting the job done. Maintenance has been a dream come true. It's still early days of living here, but I've experienced a marvelous first impression!
Current Resident 735657
Verified Resident • 2018 - 2020
3.0
1/13/2020
This apartment is good! cheap and nice location. but often a bit noisy. because the music is so loud. and sometimes the old ones break down well. but very good apartment for the price. the stores around are great.
Current Resident 735429
Verified Resident • 2016 - 2020
4.7
1/12/2020
Pros: Quiet place in the heart of the town. Very reasonable rent and the water bill is included. Great maintenance staff. Cons: I smell bad odor sometimes. They seriously need to build a basketball or children's park as the kids don't have room for playing. People don't clean behind their dog's poop.
Current Resident 725109
Verified Resident • 1999 - 2019
4.8
12/10/2019
I like living here. I feel secure and always taken care of by the Staff and the Maintenance Team. The Location is convenient and within Minutes to all Malls,Stores and Highways. Overall a great Place to live!
Current Resident 724225
Verified Resident • 2016 - 2019
4.7
12/8/2019
The community is nice, I like the neighbourhood and the area in general. Sometimes the neighbours are annoying but this happens everywhere. What I really don't like about the apartments is that you can't choose the flooring. I hate carpets, they are hard to clean and awful for people with pets.
Current Resident 720467
Verified Resident • 2018 - 2020
3.3
5/31/2020
The complex seems to be loosing that certain "quality" that brought me to the Brittwood community. Sadly I will not be renewing my lease. On site tours please show both the new and old units. I felt as though I had been a victim of bait and switch. While I was told that I may be placed in an older unit but they were similar, I came twice to visit the unit and for one to reason or another was unable to see the unit to which I was assigned. Had I not had to leave town the day after my move and not having an alternate place to live, I would have NEVER accepted this particular unit. I have PTSD and being placed in a corner unit with many trees and brush, the security gate malfunctions or is broken more times than I can count with my nearly year of living here has made it a very stressful living environment for me.
Current Resident 720164
Verified Resident • 2019
5.0
11/21/2019
Nice community. Trip in maintenance is the BOMB!!! Office team offers good service. The location is excellent. Shopping and eating very close by. Fitness center is good. Walking park within walking distance.
Current Resident 708882
Verified Resident • 2019
4.7
10/21/2019
I love my apartment so far. Except the roaches part. I can live without that. However, other that that I love the space. I love the bed rooms and the large closets. I would definitely recommend someone else to live here. I like it.
Current Resident 707715
Verified Resident • 2018 - 2019
5.0
10/17/2019
Everyone at Brittwood is pleasant and attentive - from the office staff to the maintenance staff. Any issues are resolved quickly and efficiently. It has been a great experience renting an apartment at Brittwood
Current Resident 706868
Verified Resident • 2019
4.7
10/15/2019
So far it has been lovely . I love the area and the gated community. It makes me feel safe. I love the pool and the other amenities as well. The staff was very nice and helpful. Thanks so much for my spot!
Current Resident 704616
Verified Resident • 2018 - 2019
3.7
10/8/2019
Pros: Great neighborhood. Great schools. Close to a lot restaurant and shopping areas. Friendly staff. Cons: Parking (get home early) and Maintenance (they claim it's fix but it's not! It just get patched up)
Current Resident 664486
Verified Resident • 2018 - 2019
2.7
10/2/2019
It's an ok place but sound-proofing is non-exist, lights flicker, garbage overflows, water has grease or something in it and waiting two weeks as of now to fix, gates break a lot, etc. The area and complex has seen better days.
Current Resident 701790
Verified Resident • 2019
5.0
10/1/2019
This is a Great complex, no one bothers me , there is great customer service, you don't hear a lot of commotion going on. Not a lot of loud noise. I love it and the people are very friendly and helpful
Current Resident 687490
Verified Resident • 2018 - 2019
4.8
8/30/2019
Manager helped me when I came in to inquire. She was so pleasant and helpful. You could tell her knowledge and she went over and beyond her job. She called after hours just to confirm if I was having problems with light.
Current Resident 686286
Verified Resident • 2019
4.7
8/27/2019
The office staff made the move in process very easy. Extremely professional and courteous throughout the whole process. very smooth transition moving into the apartment. I am a former resident from 2009.
Current Resident 686118
Verified Resident • 2019
5.0
8/27/2019
Great community great office staff I would let my friends know so that more would likely move here as well they treat you have good people should be treated the move in process was extremely smooth I just thank every one at the front office
Current Resident 685887
Verified Resident • 2018 - 2019
4.5
8/26/2019
I am pleased with my one bedroom apartment at Brittwood. I've used Laundry, Gym and Pool this far. The staff is prompt and courteous. Again, I am pleased and would refer my friends and family to Brittwood.
Current Resident 682193
Verified Resident • 2019 - 2020
4.8
4/23/2020
Great community to live in. I have been here since August and I have felt right at home. The maintenance and office staff has always been timely when it comes to communication and are effective when getting the job done.
Current Resident 669626
Verified Resident • 2019
5.0
7/25/2019
Very clean , quiet place . The Staff here are very real respectful . Had no problems moving in . I would recommend this place to anybody !! Great for college military people . Great security . Come on can't beat it
Current Resident 668055
Verified Resident • 2018 - 2019
3.5
7/22/2019
Great area very nice apartments . All areas should should have the same as attention as everywhere else. There are walk through areas from strays that throw trash and brush tree Areas are over grown and hanging over
Current Resident 660600
Verified Resident • 2019
5.0
7/4/2019
Office staff especially Emily and Bethany have been AMAZING. The community is very clean and quiet. My apartment is the perfect size for me and very clean. I am very excited that I can have a dog here and the community center with the gym and pool are amazing.
Current Resident 656871
Verified Resident • 2019
4.2
6/25/2019
The move in was ok. After the second day I got a leek in my bathroom ceiling. After a few hours of the leak the sheet rock from the ceiling started falling in ..now I have a huge hole in my ceiling. So now I'm waiting on a work order to come in
epIQ Ratings
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epIQ Report Card
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Community epIQ Grade
Renter Ratings
Review Ratings (from 39 reviews)
Noise
4.5
Grounds
4.6
Safety
4.2
Office Staff
4.7
Maintenance
4.7
Neighborhood
4.8
Survey Scores (from 194 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
35.90%
Manager’s Review Reply Time
Average time to respond to reviews
77.72 days
Features & Amenities
- Laundry Facilities
- Parking
- Air Conditioning
- Balcony/Deck
- Cat Friendly
- Community Center
- Controlled Access
- Dishwasher
- Fitness Center
- Hardwood Floors
- Large Dog Friendly
- On-site Personnel
- Pool/Hot Tub
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (0)
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Brittwood Apartments
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Similar Communities
Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.