Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 277669

Verified Resident 2017

4.0

5/15/2017

Brittwood is a nice apartment complex with friendly staff and lovely amenities. Pet friendly and convenient to the local shops and grocery stores. Especially convenient to work! We enjoy the serenity of this place.

    Review Author Icon

    Current Resident 275920

    Verified Resident 2014 - 2016

    4.5

    10/6/2016

    The only thing that bothers me about Brittwood is the trash situation. About once a week the trash overfills and people start stacking it on the side walk due to not having anywhere else to stack it. The smell is also a huge downfall when residents are stacking trash on sidewalk. Just disgusting.

      Review Author Icon

      Current Resident 999464

      Resident 2015 - 2016

      3.2

      9/18/2016

      Can't wait till summer when the lease is up . upstairs neighbors are so loud and noisy all hours of the night . have complained several times doesn't do any good!.

        Review Author Icon

        Current Resident 269731

        Verified Resident 2016

        4.3

        9/10/2016

        Had an immediate maintenance issue when I arrived due to an accident with dollie. The staff responded and had it fixed before I could even finish getting all my stuff moved in from the uhaul. They were so nice and amazing about the whole move in situation

          Review Author Icon

          Current Resident 265925

          Verified Resident 2008 - 2019

          1.0

          4/14/2019

          I moved to the Brittwood Community in 2008 Apt 607. Because of my back I moved downstairs to Apt 609 2015. (Dates should be checked). I have enjoyed living in the Brittwood Community. For most part the office staff have been wonderful.

            Review Author Icon

            Current Resident 199176

            Verified Resident 2016

            4.8

            8/8/2016

            This property is absolutely fabulous. I have stayed in about 5 in the span of 4 years but this one is the best one by far. The staff, everyone from front desk to servicemen, are beyond helpful. They also allow pets and have the best dog park in town that allow plenty of running and playing. Brittwood provides tennis balls for playing and enjoyment. Brittwood really cares about you and your family!

              Review Author Icon

              Current Resident 255769

              Verified Resident 2015 - 2016

              4.7

              7/23/2016

              Maintenance and office staff are great. Amy and Nicole are 1 in a million as overseers of the complex. Everytime I have a service call or question, they are straight up with me and always set honest and reasonable expectations. They try to go out of their way to help any way that they can.

                Review Author Icon

                Current Resident 255374

                Verified Resident 2014 - 2016

                4.5

                7/21/2016

                Overall, not a bad place to stay. The staff is always friendly, maintenance is quick, and the property is and pretty clean. It is located in a very convenient area, close to nice restaurants, shopping places, and not far from the interstates.

                  Review Author Icon

                  Current Resident 254196

                  Verified Resident 2015 - 2016

                  4.7

                  7/18/2016

                  My experience here at Brittwood has been a great one. The maintenance staff is AMAZING! Whenever I have put in a work order , the request was done within The next business day ! I love how brittwood is engaged with their residents. From giving us breakfast , giving out special treats on holidays, ,giving you a card and ballon on your door for your birthday , it just shows how brittwood goes above and beyond for their residents. All of the apartments I stayed at before made me feel like they didn't care about as a resident , until the first of the month came , but not Brittwood. They show that they care . Brittwood is my HOME. I recommend this place to anyone! Great for 1st time apartment renters !

                    Review Author Icon

                    Current Resident 252255

                    Verified Resident 2015 - 2016

                    5.0

                    7/11/2016

                    Office staff is really polite an friendly. Housing is clean and neat. Any time there is an issue maintainance jumps right on the problem immediately. Environment is safe, an for the most part quiet. Courtesy officer is around an that makes me feel much safer.

                      Review Author Icon

                      Current Resident 251684

                      Verified Resident 2016

                      3.8

                      7/8/2016

                      I am a new resident, so don't take my words as an authority. The first week went well, but I don't have the experience to say if someone else should choose Brittwood. I'm sure a definitive answer will appear a couple months from now. They may ask me to give at that time too.

                        Review Author Icon

                        Current Resident 248114

                        Verified Resident 2016

                        4.8

                        6/24/2016

                        I love that it's very quite and everyone is friendly. Thesee apartments are convenient to majority of the shipping centers, restaurants, gas stations, banks and etc. Not too much in going traffic coming through the complexesame and with any issues I may have you guys try your best to fix the problem as soon as possible

                          Review Author Icon

                          Current Resident 247189

                          Verified Resident 2016

                          5.0

                          7/9/2016

                          I love the community. It's quiet n most important the staff in office is quite professional. Especially Nichole and Olivia. Hard working individuals as well as maintenance workforce. So far I love this place n will continue recommend it to friends.

                            Review Author Icon

                            Current Resident 246094

                            Verified Resident 2016

                            4.0

                            6/15/2016

                            Aaaaaaaaaaaaaaaaaaaaaahdhsjsjdncncjdjskdncndjsjdjfnfndjdksk t hmdndgebdjfnfbdjkdkdnsmskdjrbdbjskskskskskdjfnfnyjtjkelskdnxbhdhdhshshjsjdkfkfnsbdjskjajabsbxnfjrjsjksksnxncjfjdjsjshgsgshshshdhdjfndb

                              Updated Review

                              Review Author Icon

                              Current Resident 238723

                              Verified Resident 2014 - 2017

                              3.8

                              11/12/2017

                              Lots of turnover. Some good neighbors some loud/disrespectful neighbors. Lots of pet owners do not pick us after their animals and lots of smokers throw their cigarrettes on the ground. Kids use the pool unsupervised. Laundry facilities could be kept cleaner.

                                Review Author Icon

                                Current Resident 266217

                                Resident 2015 - 2016

                                4.3

                                6/8/2016

                                The place is nice but I can't wait to move out in 3 days. The upstairs neighbor is extremely noisey and loud at all hours. Party all night at their place. No sense of other people either sense they will yell and scream on their balcony at 2-3am. Maybe the apartment should look into why one unit always has a revoling door of tenants. I've seen mail from at least 6 past residents. It's no wonder. The loud Bigfoot partier scares them away.

                                  Review Author Icon

                                  Current Resident 244048

                                  Verified Resident 2014 - 2016

                                  5.0

                                  6/8/2016

                                  Very beautiful staff, on point with everything. I have nothing bad to say about britt wood apartments. Maybe a bigger pool or workout room, with new equipment would be nice.i also dont loke taking my garbage to the front of the complex, but other than that, im fine here at brittwood.

                                    Review Author Icon

                                    Current Resident 242821

                                    Verified Resident 2015 - 2017

                                    5.0

                                    3/14/2017

                                    Apartments are Nice, well gated community , problem solving in a timely manner , professional staff pool included, gym available with key aaccess, Walmart within a mile reach and Britt David park a walking distance.

                                      Review Author Icon

                                      Current Resident 242796

                                      Verified Resident 2016

                                      5.0

                                      6/6/2016

                                      Nice, clean and friendly staff. Great location, and spacious apartments. I really like this apartment complex. The amenities are good and the discounts on rent and perks to other businesses are a BIG help. I highly recommend this place...

                                        Review Author Icon

                                        Current Resident 242420

                                        Verified Resident 2016 - 2017

                                        5.0

                                        1/16/2017

                                        An excellent community! Close to everything... the mall, shopping areas, Walmart Supercenter and many other amenities. There is a Britt David Park where you can walk, exercise, play and have a good time. There is the North Columbus Library next door. Britt David Magnet Elementary School is at the corner. I recommend this community for a peaceful living. The office staff is very friendly and professional.

                                          Review Author Icon

                                          franko96

                                          Resident 2016

                                          4.8

                                          5/30/2016

                                          Been here since February. I'm satisfied so far. Staff responds to issues fairly fast to maintenance requests. I will renew when time comes.

                                            Review Author Icon

                                            Cooterbrown

                                            Resident 2015 - 2016

                                            5.0

                                            5/26/2016

                                            It has been a good expercience to live in Brittwood apartments for the last year. This was my first experience in an apartment. I only have positive things to say. The view of the dog park, and trees, while being in the center of the city has to be my favorite part. The pool, gym, and carwash were also a high ranking asset for me.

                                              Review Author Icon

                                              JodieA

                                              Resident 2015 - 2016

                                              5.0

                                              5/26/2016

                                              I have been here a year, and my experience has been lovely. Besides my apartment being safe, super cute, and surprisingly quite considering the vast amount of property and housing. I also have prompt maintenence, and a friendly staff. I have full access to the gym, tanning bed, pool, laundry facilities, dog park, and 24/7 car wash. I love living here, and I would highly recommend becoming a resident in Brittwood Apts to anyone with or without children.

                                                Review Author Icon

                                                hcrafty27

                                                Resident 2012 - 2016

                                                4.5

                                                5/23/2016

                                                We have lived here for four years (him 4, me 1). The community is nice though people don't pick up after their dogs. Having a dog myself, it makes me a little wary about her health. I wish the "dog park" was closed in all the way. Some, not all, clearly show disrespect for their property and will leave trash outside their door for days on end. The property/apartment itself is a little outdated. With what we are paying, new light fixtures, countertops, and appliances could be updated. With my husband working in construction and knowing JP Thayer; he can clearly afford to renovate. The staff are wonderful! They come when there's a problem and are super friendly. Amenities are nice and I'm thankful people have to wear wristbands to the pool now, some children were getting out of hand. Overall, Brittwood gets four stars!

                                                  Review Author Icon

                                                  heatherLE

                                                  Resident 2015 - 2016

                                                  4.7

                                                  5/23/2016

                                                  I have lived at these apartments twice. once 7 years ago, and again now. I never even looked into another apartment complex. I knew I would come back to Brittwood if I ever lived in an apartment again! The first time we had a one bedroom, and I could not get over how enormous the bathroom was! The bedroom was a nice size, and we never had any problems with maintenance or staff, or loud neighbors...everyone was friendly and it was a great overall experience. Now that we are back again, I have to say I am once again very happy with the experience! They do not disappoint! Heather E.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
                                                    8

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Brittwood Apartments

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.