4.5 rating
658 total reviews
(
578 Verified
)
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Current Resident 796370
Verified Resident • 2020
5.0
10/15/2020
Enjoy living at brittwood apts Brianna, Brock have been so helpful and courteous all my work orders have been met place is always clean with lawn services. Thank you staff I will recommend to friends.
Current Resident 830219
Verified Resident • 2020
5.0
10/8/2020
Everything is very good. Friendly neighbor. Condominium offices are productive, they always support you very well. Safe quiet space. The apartment building is very clean. I have rented in many places, the first time I rented this area, I really like the living space here, everything is very good. Compared to the money you spend to rent, you get more than that amount.
Current Resident 823098
Verified Resident • 2020
4.5
9/24/2020
I've lived here a week and they have already went above my expectations and have been great! All of my maintenance problems were handled quick and orderly, everyone has been really friendly. I really enjoy calling this my home
Current Resident 820967
Verified Resident • 2020
4.7
9/20/2020
I have always had a pleasant experience since living here. I have not had any issues or problems and the staff is always really helpful if I have any questions or concern about anything. Everyone is really friendly also.
Current Resident 820917
Verified Resident • 2020
5.0
9/20/2020
I have no complaints. The property is nice. The rental office staff is really helpful and have been very courteous. They are always there when I need them. I recommend this property to anyone looking for a safe and clean place to live.
Current Resident 810856
Verified Resident • 2018 - 2020
4.7
9/1/2020
Very quiet complex, prices go up every year though even if you have been here for a while. I would recommend this complex to someone that was older and didn't have kids. Overall I would give a 7 out if 10
Current Resident 619139
Verified Resident • 2018 - 2020
4.5
8/23/2020
Staff is extremely friendly and helpful. Well maintained apartments and grounds. Very pet friendly. Park 1 block away elementary school less than a block away. Close shopping and entertainment on whittlesey blvd.
Current Resident 798293
Verified Resident • 2018 - 2020
4.0
7/30/2020
Maintenance staff 10/10. Office staff 5/10. The overall community is safe 8/10. Value for cost is 8/10. I love the resident portal, which allows you pay rent and make service request. Seem to have high turnover of staff in the leasing office.
Current Resident 796297
Verified Resident • 2018 - 2020
5.0
7/26/2020
Britt David Is a apartment complex that cares about their tenets, beautification, and expediting maintenance request. They send you friendly reminders when rent is due, maintenance Beautification updates are coming to your complex And following up to see how satisfied the tenants are.
Current Resident 795740
Verified Resident • 2020
4.2
7/24/2020
My move in process was smooth. The office staff was extremely nice. I actually called and asked millions of questions before my move in date and they were eager to answer. I love it here! I feel secure. It's gated and your neighbors are looking out. If you're apartment hunting, this is your new home!!
Current Resident 790011
Verified Resident • 2020
5.0
7/12/2020
So far so good, I plan on being her for a long while , so far I'm very empressed , Breanna in the main office did a wonderful job with getting me in over here easy and smooth . Haven't been around the community that well yet but I like what I see so far .
Current Resident 230285
Resident • 2020
2.5
7/5/2020
If you enjoy your life or want to enjoy your life, you should not move here. Want your dog to eat a used tampon at the dog park or escape from a broken fence because they won't answer the phone? Then this is the place for you! Want to walk past glass on the sidewalk or parking lot that stays for days after you call to let them know? Stop on by! Want to hear every breath your neighbors take, especially if you're on the first floor like I am? Submit an application! This has easily been the worst apartment living situation I've ever had and I've been in apartments for the past 8 years. The maintenance workers are pretty awesome, but getting management to actually tell them about a problem is a whole different story. The gate breaks very frequently, there seems to be no recycling option, the main manager woman is deeply unpleasant, and they make it quite difficult to get them on the phone. Through the pandemic, they've made it nearly impossible to pick up your packages if you have a job that has regular hours. For awhile, they refused to accept any packages at all, so everything got sent back to the main post office or got lost en route to the post office. I know the price point is appealing and the office workers are pretty nice (except for a couple of them, including the main older lady), but it is not worth the trouble. They don't care about you, they don't care about your pets, they don't care if you enjoy living here.
Current Resident 782280
Verified Resident • 2018 - 2020
5.0
6/21/2020
Love it here at brittwood. The staff is real friendly. Love the pool area. The gym is a super pluse. I would tell a friend to come stay here. The neighbors are very nice qnd always meets. Its a nice walk area here to walk your meet new people
Current Resident 782224
Verified Resident • 2014 - 2020
2.3
6/21/2020
No comment at all I'm just ready to move on to a better upgraded community. I have been here several years. It is convenient to work and school but I have to get something a lot bigger and suitable for myself and my child.
Current Resident 781311
Verified Resident • 2020
4.5
6/18/2020
So far so good, very nice staff and promptness on maintenance request. Grounds are kept clean. Apartment complex is gated which is a plus. Near lots of shopping and restaurants. Enjoy the pond with a fountain.
Current Resident 385595
Resident • 2019 - 2020
5.0
6/10/2020
I have lived at Brittwood Apartments for six months and so far my experience has been wonderful! The community is great and overall a safe and welcoming place to live. I have had pleasant experiences with all staff members and they have always been professional and happy to answer any questions. The maintenance workers have always been very attentive and quick to fix problems. Overall, I have been extremely satisfied!
Robyn_J497
Resident • 2020
4.8
6/10/2020
I have been living here going on 4 years! I've witnessed great change and improvements within the business. Never had an issue with the office staff they are all so sweet and willing to help! I love it here. Bre & the new hires were all wonderful additions to their team !
Current Resident 777263
Verified Resident • 2019 - 2020
1.8
6/8/2020
The neighbors smoke weed, the maintenance people come in whenever they want ( you could be in the tub!), the pest control people are insulting and basically do nothing, the oven does not work, the doors aren't sealed properly so bugs come in and out, majority of the staff is very rude, the gate never works, safety is a major issue, there is not much reason to live here.
Current Resident 776917
Verified Resident • 2020
3.0
6/8/2020
It's ok, I do not understand why the office is only open from 11am-2pm on weekdays. It seems that it is only open(only time available for me to get packages) when the majority of residents are not home and at work. I understand that with COVID going around to have reduced hours but it would better serve the community to have the limited open time window at a time when residents could practically go the office. I suggested to the staff a 5-8am or 5-8pm time window, to which was met with "that's the way it is." It just seems silly for my packages to be in a locked office for 21hrs a day and only available for pickup when the majority of people are at work. When the office fully closed I could still go the post office and pick them up until 6pm daily. The reduced hours are the opposite of convenient.
Current Resident 775401
Verified Resident • 2020
4.5
6/4/2020
So far the experience has been great. Wonderful staff and community. We have recived great communication from all of the staff. The maintenance staff are very polite and rapid with fixing things. I think it's going to be a great experience.
Current Resident 772454
Verified Resident • 2018 - 2020
4.7
5/26/2020
Excellent experience, no concerns. Management team was always attentive when I had questions. Maintenance was always responsive. They handled COVID-19 well to keep all members of community safe. Would recommend complex.
Current Resident 770026
Verified Resident • 2016 - 2020
4.5
5/18/2020
Not knowing the area, we were very nervous to choose our new home. We felt immediately welcomed by the staff at Brittwood, and all of our questions were answered well, even the questions we had regarding some negative items we'd seen online. The representative did not shy away from discussing those items with us, and shared her thoughts and what the owners were doing to correct any shortcomings. All communities will have some drawbacks, that is part of living in an apartment. I will say for the price and location, I think Brittwood is the best way you can go. It all depends on what you are looking for in a home. For us, we knew we wanted more space, and were willing to sacrifice some of the flashier amenities other property groups add to the detriment of their individual units. I think Thayer makes good decisions regarding improvements that benefit individuals as well as the community.
Current Resident 769758
Verified Resident • 2018 - 2020
4.7
5/17/2020
It has been good. The staff is nice. Emily one of the staff members is the best. She is the only one I really like to talk to as she is caring and considerate. The others are nice but Emily has that personality that makes you feel comfortable and appreciated as a resident.
Current Resident 767751
Verified Resident • 2018 - 2020
2.2
5/31/2020
HORRIBLE hypocritical property manager, can not escalate to anyone because she's also the regional manager. And she lives on the property, so you truly cannot escape her. I would recommend moving her to a different property, as every resident I have spoken to here has had some kind of run in with her. I also overheard her shouting up at the people who live above her and she threatened to evict them simply because she didn't like their response. Absolutely disgusting person to have managing any properties.
Current Resident 767618
Verified Resident • 2020
5.0
5/10/2020
Experience here at Britt Wood have been great. I have been living here for about 6 months now and haven't experienced anything bad. The office staff is very professional. The property is always kept up and clean.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 39 reviews)
Noise
4.5
Grounds
4.6
Safety
4.2
Office Staff
4.7
Maintenance
4.7
Neighborhood
4.8
Survey Scores (from 194 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
35.90%
Manager’s Review Reply Time
Average time to respond to reviews
77.72 days
Brittwood Apartments
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Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.