Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 841915

Verified Resident 2020 - 2024

4.5

11/24/2024

Brittwood is a great complex. During the summer on Sundays the music get a little loud at the pool but really it's not bad. They really keep the complex clean. The gate sometimes is frustrating, not working or down. It's a gated community so the gates should be in working order.

    Review Author Icon

    Current Resident 1296907

    Verified Resident 2024

    5.0

    11/24/2024

    Apartment is very neat and looking beautiful. The maintenance of the property is good. The response from maintenance team to any apartment issues are fast and tried their level best to resolve the problem asap.

      Review Author Icon

      Current Resident 1233965

      Verified Resident 2024

      4.7

      9/19/2024

      This is my first apartment and it was been wonderful living here. The community is great and diverse and the staff are always so nice and helpful. I love that they do things for residents like the food trucks and giveaways. The only thing is that I wish there was little bit more lighting and cameras in the parking lot.

        Property Manager Response

        9/30/2024

        Thank you for your feedback, we appreciate you taking the time to leave a review!
        Review Author Icon

        Current Resident 1278363

        Verified Resident 2024

        5.0

        9/8/2024

        Quiet and safe community., immediately felt like home. Apartment was clean upon arrival and staff was patient and cheerful. Maintenance was friendly and provided helpful tips. Exercise equipment is minimal but the pool is beautiful.

          Property Manager Response

          9/30/2024

          We appreciate you taking the time to leave a review. We value your feedback, please let us know if we can do anything for you in the future.
          Review Author Icon

          Current Resident 1278076

          Verified Resident 2024

          4.5

          9/7/2024

          They have a pool and a self service car wash. I like that this community is quiet for the most part. The community has a great location. The rent is more affordable than other places. The maintenance people show up quickly.

            Property Manager Response

            9/30/2024

            We appreciate your feedback, thank you for taking the time to leave a review!

            Updated Review

            Review Author Icon

            Current Resident 1084655

            Verified Resident 2022 - 2024

            4.8

            8/25/2024

            Staff have been attentive, kind, helpful and thorough. They work diligently on the upkeep of the grounds and strive to make the environment safe. They work patiently with residence to handle any apartment needs that require work/upkeep.

              Property Manager Response

              9/30/2024

              Thank you for taking the time to leave a review, we appreciate your feedback of Brittwood Apartments!
              Review Author Icon

              Current Resident 1273614

              Verified Resident 2022 - 2024

              4.7

              8/20/2024

              I love the community. This is my second time living here and it's nothing but nice staff and maintenance each time. When you put in a maintenance request they are quick to respond and fix your problem.

                Property Manager Response

                9/30/2024

                We appreciate your feedback of Brittwood Apartments! Have a wonderful day!

                Updated Review

                Review Author Icon

                Current Resident 1103391

                Verified Resident 2022 - 2024

                5.0

                8/4/2024

                Office staff is very nice. If any problems concerning our apartment, work orders are completed at a very fast pace. We love having the gym and pool for these hot summer days. My family and I love living here at Brittwood Apartments

                  Property Manager Response

                  9/30/2024

                  Thank you for the wonderful review, we appreciate your feedback!

                  Updated Review

                  Review Author Icon

                  Current Resident 1161625

                  Verified Resident 2022 - 2024

                  4.8

                  7/20/2024

                  Love this place, very nice community and environment, very professional service and staff. I always feel safe, I do wish they had like social groups so everyone could try to get to know one another and make friends

                    Property Manager Response

                    9/30/2024

                    Hello! Thank you so much for your feedback. We will try to come up with more resident events going forward! Have a great day!

                    Updated Review

                    Review Author Icon

                    Current Resident 653743

                    Verified Resident 2018 - 2024

                    3.3

                    6/18/2024

                    The only reason I live here is because it's the cheapest place on the north side of town. But honestly the apartments need to be updated and renovated. The price is too high for such an old aesthetic apartments

                      Property Manager Response

                      6/19/2024

                      Thank you for your feedback, we appreciate your review.
                      Review Author Icon

                      Current Resident 1255652

                      Verified Resident 2020 - 2024

                      4.0

                      6/9/2024

                      I have had a good experience with the staff here. When calling the office they are professional. Usually the work order is taken care of the same day. The maintenance people are always friendly and polite. They clean up after they are finished

                        Property Manager Response

                        6/19/2024

                        Thank you so much for your feedback, we appreciate your review!
                        Review Author Icon

                        Current Resident 1243345

                        Verified Resident 2006 - 2024

                        5.0

                        4/11/2024

                        Brittwood is a wonderful community to live at. Grounds are kept up nicely and their maintenance and office staff are very efficient and friendly. I especially love the food trucks they have monthly. I would recommend this place to anyone looking for a great apartment.

                          Property Manager Response

                          4/11/2024

                          Our staff does their best to ensure the property is in tip top condition for our residents. Thank you for leaving us a review, we hope you have a great day!
                          Review Author Icon

                          Current Resident 1234327

                          Verified Resident 2022 - 2024

                          4.7

                          3/12/2024

                          It's decently quite and the staff are very helpful. Maintenance is quick to solve problems and they are easy to talk to if anything is needed to be done. The apartment website is easy to navigate and they keep everyone up-to-date on the on goings of the property.

                            Property Manager Response

                            3/12/2024

                            We are pleased to read you are enjoying Brittwood! Thank you and have a great day!

                            Updated Review

                            Review Author Icon

                            Current Resident 894778

                            Verified Resident 2023 - 2024

                            5.0

                            2/8/2024

                            I have been here for almost 6 months, the staff is very friendly and helpful. They make sure that you are sactified with your choice. They 24hr maintenance service is very nice and I have had no complaints with my choice. It is a great place to stay

                              Property Manager Response

                              2/8/2024

                              Thank you for taking the time to leave us a review, we value your feedback and are pleased to read that we are surpassing your expectations! Have a great day.
                              Review Author Icon

                              Current Resident 1220046

                              Verified Resident 2024

                              4.5

                              1/25/2024

                              so far i love it, no problems with the complex or the staff. my only complaint is how loud my upstairs neighbors are. other than that, i love the community, and the staff who are very helpful. i look forward too living here.

                                Property Manager Response

                                1/29/2024

                                Thank you for your review of Brittwood Apartments!
                                Review Author Icon

                                Former Resident 255634

                                Resident 2020 - 2023

                                1.0

                                1/23/2024

                                Started with roaches and ended up with Credit report

                                We lived in this apartment complex for a couple of years. After moving in, we started to notice a few cockroaches in the kitchen area. The pest control came (bi)weekly to get rid of them but it didn't work. We regret that we did not move out at that time. We trusted this apartment company. Last year, we finally moved out. We paid the cleaning service (gave them a receipt), completed the carpet inspection, and replaced the Stove Burner Drip Pans. We also handed out the forwarding of our new address to the front desk staff, just in case. Six months later, we happened to notice that the leasing office staff disputed a faulty credit report to the National Credit Union. We tried to contact the manager but she kept avoiding our calls. We called them to verify 1) why they reported to the credit union when they knew how to contact us, and 2) why we were left with that particular amount, 3) what we were supposed to pay when there left with a security deposit. We still don't know what we owe because they never called us, or gave us an explanation for it. DON'T BE A VICTIM.

                                Property Manager Response

                                1/29/2024

                                We are sorry that you had this negative experience. The property manager has tried reaching out to you. Please give her a call at your earliest convenience to discuss any outstanding issues you may have.
                                Review Author Icon

                                Current Resident 1218929

                                Verified Resident 2022 - 2024

                                3.7

                                1/21/2024

                                BEAT eggs, milk, salt and pepper in medium bowl until blended. HEAT butter in large nonstick skillet over medium heat until hot. POUR in egg mixture. As eggs begin to set, gently PULL the eggs across the pan with a spatula, forming large soft curds. CONTINUE cooking?pulling, lifting and folding eggs?until thickened and no visible liquid egg remains. Do not stir constantly. REMOVE from heat. SERVE immediately. TIPS Spice up this easy egg favorite by adding Pepper Jack and salsa, or lighten it up by substituting cooking spray and water for the butter and milk. Avoid cast iron. Eggs scrambled in a cast iron skillet can turn a greenish shade. This harmless but unappealing color change is the result of a chemical reaction between iron in the pan and sulfur in egg whites. Don't overcook. The heat retained in the pan will continue to cook and firm up the eggs after pan is removed from heat. How long to beat? It's a matter of preference. Light beating produces more dense scrambled eggs. Vigorous beating aerates the eggs, resulting in lighter fluffier curds. Ideally, serve scrambled eggs as soon as they are cooked, but if necessary, they can be held for a short time. Place the skillet of cooked eggs over a pan of hot water rather than over direct heat. This recipe is an excellent source of protein, vitamin A and choline, and a good source of vitamin D and folate.

                                  Property Manager Response

                                  1/23/2024

                                  Sounds delicious!!
                                  Review Author Icon

                                  Current Resident 1216180

                                  Verified Resident 2023 - 2024

                                  5.0

                                  1/11/2024

                                  The apartment workers deserve high praise for their exceptional service. Their dedication to ensuring a well-maintained and welcoming environment is truly commendable. From prompt responses to maintenance requests to their friendly demeanor, they create a positive living experience. Grateful for their hard work and commitment!

                                    Property Manager Response

                                    1/15/2024

                                    What a wonderful review, thank you so much for your feedback!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1088534

                                    Verified Resident 2022 - 2024

                                    4.5

                                    1/9/2024

                                    My family love to live here, they are so friendly & helpful, listening & nice. Everything is good so far until now. I would like to introduce my friend living here, it's good environment. Thank you!!!

                                      Property Manager Response

                                      1/10/2024

                                      We are so thankful for your wonderful review! Thank you for your feedback.

                                      Updated Review

                                      Review Author Icon

                                      Former Resident 542219

                                      Resident 2022 - 2023

                                      1.0

                                      1/8/2024

                                      Don’t do it. Scam for deposit

                                      Look good on outside and out dated inside. Bugs. They charge for everything when you moving out. Charged me 350 saying bath tub need resurfacing. I was only there a year and moved into that place with old appliances and all. Then charged 70 for two small holes in wall from my tv which was hung. It’s a scam. They are nice until you try to move out. Charge for light bulbs and all. They going to make sure they keep most of your deposit. Seriously no matter how clean you leave the apartment when moving.

                                        Property Manager Response

                                        1/10/2024

                                        We apologize for any inconveniences that you may have experienced. Please contact the leasing office with any outstanding issues that you may have. Have a nice day!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1031049

                                        Verified Resident 2016 - 2023

                                        4.3

                                        12/29/2023

                                        I have lived in apartments before, but this is the most quiet place I have ever occupied. I have noticed very few problems, but I only had trouble with the unowned cats. I finally got them away from my patio but they are continuing ton live in the bushes near the mail boxes. Thanks for all your efforts to care for the properties.

                                          Property Manager Response

                                          1/2/2024

                                          Thank you so much for taking the time to leave a review. We appreciate your feedback and will do what we can about the cats. Have a great day!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1123028

                                          Verified Resident 2023

                                          5.0

                                          11/23/2023

                                          My community is quiet, friendly, and safe. The staff keep the complex neat and presentable. My complex is conveniently located for shopping and restaurants. There are parks and walking trails accessible to me. My community is centrally located and close to everything.

                                            Property Manager Response

                                            11/27/2023

                                            Thank you so much for taking the time to leave a review, we appreciate your feedback!
                                            Review Author Icon

                                            Current Resident 1201360

                                            Verified Resident 2023

                                            4.7

                                            11/21/2023

                                            Staff is very professional and thorough. they helped me through the approval process and also move in. they are very attentive to maintenance concerns. in addition, they are very open to office calls about any concerns you don't even have to go online to make maintenance requests.

                                              Property Manager Response

                                              11/27/2023

                                              Thank you so much for this great review, we are pleased to know you are having a wonderful experience. Let us know if we can do anything for you in the future!
                                              Review Author Icon

                                              Current Resident 1193214

                                              Verified Resident 2023

                                              4.7

                                              10/26/2023

                                              the community is awesome there are just some upper level residents that are very inconsiderate to lower level residents. the staff and maintenance are amazing they work quickly and professionally the neighborhood is very clean and nice my only issue is my upstairs neighbor.

                                                Property Manager Response

                                                11/9/2023

                                                Thank you for your feedback. Please stop by the leasing office at your earliest convenience so we can address these issues. Have a great day!
                                                Review Author Icon

                                                Prospective Resident 436858

                                                ProspectVisited 2023

                                                4.2

                                                10/22/2023

                                                Charles Payne

                                                They answered all my questions about a possible relocation Thanks Again . With the growing film industry and river walk, whats not to like. My father was stationed at benning I went to Carver High School. And the Bbq , East Alabame Motor Speed way is all close

                                                  Property Manager Response

                                                  10/25/2023

                                                  Thank you for your feedback, we appreciate you taking the time to leave a review.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 39 reviews)

                                                  Noise

                                                  4.5

                                                  Grounds

                                                  4.6

                                                  Safety

                                                  4.2

                                                  Office Staff

                                                  4.7

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores (from 194 surveys)

                                                  Post-Tour Survey

                                                  4.9

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.2

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  39

                                                  Manager’s Review Engagement

                                                  D+

                                                  Percentage of reviews responded to

                                                  35.90%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  77.72 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  Parking
                                                  • Parking
                                                  Other
                                                  • Air Conditioning
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Hardwood Floors
                                                  • Large Dog Friendly
                                                  • On-site Personnel
                                                  • Pool/Hot Tub
                                                  Show Less
                                                  Show More

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Thayer Properties

                                                  A-
                                                  A-
                                                  Communities
                                                  8

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Brittwood Apartments Rated?
                                                  Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 35.90% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 77.72 days to their community reviews in the past year.
                                                  Who manages Brittwood Apartments?
                                                  Thayer Properties
                                                  What is the pet policy at Brittwood Apartments?
                                                  No pet policy available

                                                  Check Availability

                                                  Brittwood Apartments

                                                  April 2026

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.