Reviews
4.5 rating
658 total reviews
(
578 Verified
)
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Current Resident 26500
Verified Resident • 2013
3.7
7/27/2013
we live here since 2009...
we live here since 2009 we don't have any complains so we move two bedroom apartment in july 2013 before we move they have too many problems in apartment they don't fix & I move after they fix problems. overall I am not happy this time
Current Resident 23855
Verified Resident • 2013
3.0
7/16/2013
Good ...
Good
Current Resident 23700
Verified Resident • 2013
4.7
7/16/2013
Nice apartment for the...
Nice apartment for the money, friendly neighbors and outstanding staff!
Current Resident 489972
Resident • 2010 - 2012
1.2
5/30/2013
Where to start with this one... I lived there for two years. The first year was great, but the second year I rarely stayed overnight in that apartment - safety turned into a big concern. There used to be a lot of older people who lived there, but they seemed to leave. A lot of the people who moved in were very shady, and as a single female, I did not feel safe even walking around the apartment complex. People were always drinking in the pool (despite posted signs) and just trashed the area up. The laundry room was only open from 10 AM - 10 PM, making it difficult for someone with a normal working schedule to get a few loads of laundry done. There were several occasions I went to go check on laundry at 9:30 PM and the doors were already locked. My shower head was terrible, so I called repeatedly to the front office. No one picked up any of those times (despite it being during regular business hours) so I left voicemails. I left three before I had to take off on a lunch break to go in and see someone in person. I was told they didn't check voicemails. They marked my order in and it took THREE WEEKS and several more complaints before they moved my order to the "emergency" list. When it was finally fixed, the maintenance man tracked dirt into my apartment/bathroom and left the old, dirty showerhead on the side of the bathtub. I could hear everything going on upstairs in my neighbor's apartment - including when his tv was on or when his bed would creak. The door on my apartment had clearly been kicked in before I lived there because there was a huge crack down the side of it. All in all, if safety is a concern, DO NOT live here. Moving out was one of the happiest days of my life.
Current Resident 16715
Verified Resident • 2013
4.3
5/18/2013
Good ...
Good
Current Resident 15152
Verified Resident • 2013
4.0
5/2/2013
So far so good ...
So far so good
Current Resident 14524
Verified Resident • 2013
4.7
4/26/2013
My wife and I just moved...
My wife and I just moved in a little while ago. So far, this apartment has been everything we could have asked for for the value.
Current Resident 11877
Verified Resident • 2013
4.7
4/19/2013
I've only been here a...
So far, great. Any issues have been corrected very quickly.
Current Resident 7918
Verified Resident • 2013
4.8
3/12/2013
The move in process was...
The move in process was a breeze. The staff are very polite and genuinely concerned about the satisfaction of their residents. The neighborhood is quiet and close to shopping, dining, and entertainment. The maintenance workers are constantly patroling the area to make sure the grounds are tidy. I love my new place! Thanks Nichole and Sandy!
Current Resident 7344
Verified Resident • 2012 - 2013
3.2
2/28/2013
Its a great community...
Its a great community overall. some issues withe the landscape as far as the grounds being boggy and the dog park is not well maintained. also the appliances are very out of date.
Current Resident 7269
Verified Resident • 2013
5.0
2/28/2013
My experience here at...
My experience here at Brittwood has been great so far, giving that i am a returning resident and i contiue to stay here. I love the apartments and the extras that come with it. However the apartments arent just the only great thing about living here, its the awesome front office leasing crew. They are truely great and i really recommend you to come check out the great deals and places they have available.
Current Resident 7164
Verified Resident • 2012 - 2013
5.0
2/27/2013
Overall, pretty good....
Overall, pretty good. The staff are courteous and my apartment is comfortable. I really like the neighborhood.
Current Resident 7130
Verified Resident • 2012 - 2013
3.8
2/27/2013
Very safe environment,...
Very safe environment, close to many businesses and my workplace
Current Resident 7118
Verified Resident • 2012 - 2013
5.0
2/26/2013
I love it hete, its so...
I love it hete, its so homey amd cozy, i dont wsnt to even think about leaving!
Current Resident 7040
Verified Resident • 2013
4.0
2/24/2013
Very good community to...
Very good community to live in with more facilities around and good neighbor.
Current Resident 6962
Verified Resident • 2012 - 2013
4.7
2/22/2013
It was overall a good...
It was overall a good experience here.
Current Resident 6922
Verified Resident • 2012 - 2013
4.3
2/21/2013
Good ...
Good
Current Resident 6779
Verified Resident • 2012 - 2013
5.0
2/20/2013
The place is a great...
The place is a great value, the people are nice, and the location is unbeatable.
Current Resident 6632
Verified Resident • 2012 - 2014
5.0
6/25/2014
Brittwood Apartments is a great place to live! The office staff is always friendly and helpful. They go out of their way to help you with any requests you may have. I feel very blessed to have the neighbors I have! I dont know about others, but our hall feels like a family.
Current Resident 6616
Verified Resident • 2007 - 2013
4.0
2/19/2013
Its been fine. ...
Its been fine.
Current Resident 6552
Verified Resident • 2012 - 2013
3.7
2/18/2013
This community needs...
This community needs to be updated inside the units. They need to be made more modern. The maintenance staff is wonderful. Never any problems with them.
Current Resident 6548
Verified Resident • 2011 - 2013
3.5
2/18/2013
Overall good, but staff...
Overall good, but staff poor
Current Resident 6345
Verified Resident • 2012 - 2013
4.8
2/12/2013
A nice experience. ...
A nice experience.
Current Resident 6333
Verified Resident • 2011 - 2013
3.5
2/12/2013
My experince with this...
My experince with this community is I feel safe and secure. When I need maintanace work done its handled quickly. My neighbors are not noisy. Please keep up the good work.
Current Resident 6295
Verified Resident • 2010 - 2013
4.7
2/11/2013
I have really enjoyed...
I have really enjoyed living in the area. Most of the time its quiet and I feel the environment is a safe place to live. It's has very convenient access to stores and restaurants. My family enjoy the convenience of having a park where we can walk and watch the baseball games.
epIQ Ratings
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epIQ Report Card
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Community epIQ Grade
Renter Ratings
Review Ratings (from 39 reviews)
Noise
4.5
Grounds
4.6
Safety
4.2
Office Staff
4.7
Maintenance
4.7
Neighborhood
4.8
Survey Scores (from 194 surveys)
Post-Tour Survey
4.9
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
35.90%
Manager’s Review Reply Time
Average time to respond to reviews
77.72 days
Features & Amenities
- Laundry Facilities
- Parking
- Air Conditioning
- Balcony/Deck
- Cat Friendly
- Community Center
- Controlled Access
- Dishwasher
- Fitness Center
- Hardwood Floors
- Large Dog Friendly
- On-site Personnel
- Pool/Hot Tub
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (0)
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Brittwood Apartments
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Similar Communities
Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.