Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 35731

Resident 2007

2.2

7/30/2007

The staff is generally rude, the "security" gates are always broken, there are always bugs in my apartment. I don't feel extremely safe coming and going at night.

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    alrozz31909

    Resident 2005 - 2007

    4.3

    7/29/2007

    Great Atmosphere

    Brittwood has recently installed a wash rack and turbovac for washing and vacume their vehicles. Compared to most apartments in Columbus, Britwood maintains the upper hand for the best apartments complex in Columbus, Georgia.

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    nchans

    Resident 2006 - 2007

    1.8

    7/28/2007

    centipedes

    Leave alone maintenance. this place is infested with centipede. worst place. do not move here.

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      Alrozz

      Resident 2005 - 2007

      4.8

      7/31/2007

      The Blossom of Love

      Brittdavid Apartments in Columbus, Georgia has a fine staff and excellent manager that cares for every tennant...it's one thing she does and that is work hard to insure your stay is very pleasant. The people that stay at Brittwood are very friendly and the new Pool just adds to that enjoyment. I signed another year lease because I enjoy it here and love what Brittwood has to offer not only for children, but adults as well. There's no place in Columbus I would rather be than Brittwood. Stay healthy and choose Brittwood you can't go wrong with your choice. Sincerely, Alldo Rosado Disabled Airforce Veteran

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        Current Resident 749178

        Resident 2006 - 2007

        2.2

        3/26/2007

        Brittwood State Pen

        Are you kidding me? When we lived at Brittwood they sent a newsletter out basically saying you weren't supposed to be outside after 10PM. I understand they don't want loitering, but who wants to pay their hard earned money to have a CURFEW where they live? Then they tear the basketball court down so they can move the maintenance building (not to mention get rid of the 2nd pool) so they can build more apartments. Yeah, great idea to get rid of some of the amenities everyone expected to have when they moved it. Also, kids actually USED that basketball court. Nice way to say "have your kids stay inside and get fat playing video games all day so we can make more money." These apartments are crap either way. There are really no features that I would brag about. Talk about ants, ants, ants! Bathroom and kitchen looked disgusting no matter how much you cleaned them. Also, all the lounge chairs at the pool were broken! No wonder they need to build more apartments, they can't even afford new lounge chairs. You get what you pay for with these hunks of junk they want you to call your home. Glad we're gone.

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          Current Resident 429686

          Resident 2006 - 2007

          2.0

          2/10/2007

          Brittwood is the worse place to live you ask to get something fixed and maybe 1 to 2 weeks later they come to fix it but you have to keep reminding them. Its very noisy you here your neighbors. I cant wait to get out of here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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            Current Resident 930925

            Resident 2006 - 2007

            1.3

            2/1/2007

            The Worst Place to Live

            I just want to say that all this Apartment is out for is your money. They will charge a horrific amount of money if you have to break the lease, even if you are military or your job transfers you. After you move you get a another bill for everything they believe you owe to them. No matter how nice they are when you are thinking about renting, they will screw you over when it is time to leave.

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              Current Resident 268050

              Resident 2007

              4.7

              1/26/2007

              Wow!

              I just moved into Brittwood and WOW! First off, the staff treated me like I was the most important person in the world. I had shopped around, but wasn't treated even half as good anywhere else. They helped me to pick out the perfect apartment for me instead of trying to steer me to the one they wanted me to live in. All my paperwork was ready when I came to move in and they escorted me to my new home. It was perfect. I'm loving it here!

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                Current Resident 543051

                Resident 2006 - 2007

                1.8

                1/22/2007

                Extreme Makeover -- More Like Extreme Rip-Off

                For months Brittwood has advertised and boasted of their Extreme Makeover!! Don't let the allusion to the television show fool you -- Brittwood and Thayer properties did no such thing. The upgrades to the property included the new clubhouse and pool. The picture that you see in the Apartment Rental Book is of the Clubhouse and as a consumer I feel that is misleading. The apartments are little better than that of government housing. If you are in a bottom level apartment, expect to hear your upstairs neighbors walk through their apartment. At all times of the night there are people coming in and out of the apartment complex with their radios blaring. The gates rarely work and are constantly having to be repaired. The office staff are incompetant, rude, and unhelpful. The maintenance staff left crude letters with remarks about the work orders that I submitted, making me feel that my request were unnecessary -- a leaking dishwasher that takes a month to drain after one washing is a problem!! The apartment was never robbed, but the storage unit was broken into. AND finally -- upon moving out -- we received a 3 page list -- in an untimely manner -- of items that needed to be in place and what needed to be cleaned. I WISH that I had that list when we made the initial moving in inspection, because the apartment was not in the condition that they expected it to be in upon our leaving. We were charged for cleaning costs. When called to ask about specifics I received the runaround about the charges and was told I would have to speak with someone else. PLEASE PLEASE PLEASE avoid Brittwood like the plague. Their product and service is not worth your money!!

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                  bennan

                  Resident 2006

                  1.0

                  11/27/2006

                  STAY FAR AWAY FROM BRITTWOOD

                  I've had nothing but problems with Brittwood apartments after moving out <br>they sent us a bill for all kinds of charges $800.00 worth office staff is terrible <br>now I'm trying to get a lawyer in GA .And Brittwood sent me to a collection agency.<br>after I asked them to hole the bill so i could speak with a lawyer.

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                    Current Resident 777033

                    Resident 2005 - 2006

                    2.8

                    8/22/2006

                    Do not move here

                    My husband and I moved out into a new home. We were charged 1200.00 for breaking the lease. I went in and paid them in full but a few months later they came back saying I still owed them money. Their staff is incompetant and never knows what is going on, but they are eager to take your money.

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                      Current Resident 72587

                      Resident 2006

                      4.2

                      8/6/2006

                      Just moved into Brittwood and I must say the office staff went above and beyond the call of duty to assist me with an out of state move. If you are looking for a decent apartment in a great area with friendly folks then this is your place! I would recommend it to others.

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                        Current Resident 31789

                        Resident 2005 - 2006

                        1.0

                        6/9/2009

                        PLEASE DON'T move to BRITTWOOD

                        Its the worst place i've ever been/ LOOKs nice from a far but far from nice. The staff is one of the biggest problems. We were told we had a DOG someone saw me with a dog (I'V NEVER HAD A DOG ) But that was not the end of it we were sent a number of $$ bills trying to get us to pay for a dog that we never had. the staff would not even walk down to the apartment to come look. We've lived in many apartment never had such a problem ( JUST LOOK AROUND FOR ANOTHER PLACE TO LIVE IT WILL BE THE BEST MOVE ) one less headache. You dont need. 2 months after we Moved out we got a bill for $853.80 Lost key/ Trash / etc etc etc we handed them the keys & left one bottle of cleaner Now 2months later im in NH 23 hours away every time i called someone would say oh okay well take care of it ( then i got another BILL) or after a while i'd say my NAME and Id get oh sorry no ones here at the moment ( yeah right) PLEASE TELL PEOPLE DONT let this happen to other GOOD people Please tell your friends to stay away from BRITTWOOD

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                          Current Resident 768967

                          Resident 2005 - 2006

                          5.0

                          3/18/2006

                          yes

                          yes yes

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                            Current Resident 774979

                            Resident 2006

                            4.7

                            1/9/2006

                            I just moved to Brittwood from Iraq. I decided to rent here over Whisperwood because the staff a Whisperhood treated me like another soldier coming in however the leasing agent at Brittwood was very friendly over email and made the process much easier. I will recommend Brittwood to other military members as well. <br><br>Lt.M.Johnston

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                              jennajai

                              Resident 2002 - 2003

                              2.2

                              9/21/2005

                              this place is nothing special..if you ever need to get anything fixed, get used to having to call numerous times...the air condition in my apt was not working in the middle of the summer and it took them until the next summer when my lease was up to finally fix it...the staff werent very personable...i never felt safe in the surroundings, there was poor lighting and just always felt unsafe walking around at night

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                                Current Resident 611231

                                Resident 2001 - 2004

                                2.3

                                4/6/2005

                                High crime area!

                                What the previous reviewer said is true.<br>This is NOT a safe place to live. <br>I, along with eight other people had our<br>individual apartments broken into and robbed in<br>one three month period. The staff would do<br>absouletly nothing to stop the break ins.<br>Their response was that "crime is up all over town". No way would I live here unarmed.<br>I highly recommend renters insurance too, <br>you'll need it.

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                                  Current Resident 655251

                                  Resident 2004 - 2005

                                  2.0

                                  4/1/2005

                                  It's a roof over your head

                                  Our lease is up and can't wait to get out, the complex has gone downhill, even if there is an "Extreme Makeover in Progress"! The apartment construction's bad, the walls aren't straight, they paint over wallpaper, use waterbase paint so if you have to wipe down a wall you take the paint off, they use tons of spackle to patch and then paint, the garbage disposals sound like they're grinding a dinosaur when it's only a piece of shredded cheese, the breezeways look like the back alley behind a bar. I don't feel safe here anymore, if you have a complaint the staff says they know and are working on it..but never do anything, there's only one entrance in and out of here and they've moved all the trash containers to the middle and back of complex. It really sucks when you're a hardworking respectful family just trying to have a decent life with a nice comfortable place to live and the people around you dont care and turn it into a ------.<br><br>

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                                    rosehands

                                    Resident 1999 - 2004

                                    3.8

                                    4/11/2004

                                    yeah

                                    its nice and good renting prices.

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                                      justmovehere

                                      Resident 1999 - 2004

                                      4.7

                                      1/11/2004

                                      So far its really nice

                                      I like it here at Brittwood and very nice walking trail across the street and great schools.

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                                        mandy899

                                        Resident 2003 - 2004

                                        4.7

                                        1/4/2004

                                        Great Place.

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                                          Current Resident 693249

                                          Resident 2002 - 2003

                                          4.0

                                          12/31/2003

                                          Great Place to Call Home

                                          I found the staff to be very responsive and helpful. They really try to work with all residents. Maintenance is excellent. My work orders are usually complete the same day! Wish I could have stayed

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                                            Current Resident 712717

                                            Resident 2001 - 2003

                                            3.7

                                            12/29/2003

                                            A fellow occupant

                                            I hate tht they took all of the dumpsters except one that is located at the entrance. I felt they should have send the notice in one of their newsletter that the place in my door every month. As far as maintenance, I had no problems getting things fix, and the noise level is at a low. The staff at the office needs to be more considerate of the military occupants that reside in their apartments. For instance rent is due by the 5th of every month, if a soldier does not come out of the field by the 6th, he or she would be charge $50. Overall, on a scale of 1 to 5, Brittwood deserves a 3.

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                                              Current Resident 570952

                                              Resident 2001 - 2002

                                              2.2

                                              8/8/2003

                                              I wouldn´t waste my money!!

                                              The office staff doesn´t care. They´re just there for a check. The good maintenance staff they did have, they wouldn´t treat right and they got idiots in there that didn´t know ANYTHING!!! They took out all the dumpsters to save money and gave us one tiny trash compactor( that stayed broken)!! I wouldn´t waste my money on anything that has the THAYER name on it!!!!!!!!

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                                                Current Resident 862972

                                                Resident 2002 - 2003

                                                2.2

                                                6/16/2003

                                                Unresposive staff

                                                Unresposive staff

                                                  epIQ Ratings

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                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 39 reviews)

                                                  Noise

                                                  4.5

                                                  Grounds

                                                  4.6

                                                  Safety

                                                  4.2

                                                  Office Staff

                                                  4.7

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores (from 194 surveys)

                                                  Post-Tour Survey

                                                  4.9

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.2

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  39

                                                  Manager’s Review Engagement

                                                  D+

                                                  Percentage of reviews responded to

                                                  35.90%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  77.72 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  Parking
                                                  • Parking
                                                  Other
                                                  • Air Conditioning
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Hardwood Floors
                                                  • Large Dog Friendly
                                                  • On-site Personnel
                                                  • Pool/Hot Tub
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Thayer Properties

                                                  A-
                                                  A-
                                                  Communities
                                                  8

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Brittwood Apartments Rated?
                                                  Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Brittwood Apartments?
                                                  Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 35.90% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 77.72 days to their community reviews in the past year.
                                                  Who manages Brittwood Apartments?
                                                  Thayer Properties
                                                  What is the pet policy at Brittwood Apartments?
                                                  No pet policy available

                                                  Check Availability

                                                  Brittwood Apartments

                                                  April 2026

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.