Brittwood Apartments
B+
B+
Award Winner
2444 West Britt David Road, Columbus, GA 31909

4.5

(852 Reviews & Surveys)

Reviews

4.5 rating

658 total reviews

(

578 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 6286

Verified Resident 2012 - 2013

4.3

2/11/2013

It has been wonderful....

It has been wonderful. Yes my apartment is basic, but I love it and my fianc? will be moving in after we marry in may. We like the convenience in being close to everything including work and the park.

    Review Author Icon

    Current Resident 6221

    Verified Resident 2006 - 2013

    5.0

    2/8/2013

    I have enjoyed my experience...

    I have enjoyed my experience at Brittwood. I lived in other apartments in Columbus, Ga and have liked living at Brittwood muh better.

      Review Author Icon

      Current Resident 6142

      Verified Resident 2012 - 2013

      5.0

      2/7/2013

      great experience ...

      great experience

        Review Author Icon

        Current Resident 6118

        Verified Resident 2012 - 2013

        3.2

        2/7/2013

        My overall experience...

        My overall experience with this community hasn't been too bad. I feel like the things I wanted fixed and/or added have been and the staff and workers are friendly and helpful. We have renewed our lease and have also referred a friend.

          Review Author Icon

          Current Resident 6104

          Verified Resident 2012 - 2013

          4.5

          2/7/2013

          Satisfied ...

          Satisfied

            Review Author Icon

            Current Resident 6097

            Verified Resident 2011 - 2013

            4.2

            2/7/2013

            Very friendly staff and...

            Very friendly staff and quick response by maintenance. Only request is to consider giving offers for residents staying more than 5+ years. Like avoiding month to month additional fee or yearly once rent discounts if rent is paid on or before 3rd of everymonth.

              Review Author Icon

              Current Resident 6090

              Verified Resident 2013

              5.0

              2/7/2013

              It has been good ...

              It has been good

                Review Author Icon

                Current Resident 5984

                Verified Resident 2009 - 2013

                4.2

                2/5/2013

                The office staff is friendly...

                The office staff is friendly and helpful. The managers do a pretty good job at making the community a safe place to live.

                  Review Author Icon

                  Current Resident 5926

                  Verified Resident 2010 - 2013

                  3.7

                  2/5/2013

                  For the most part it...

                  For the most part it has been good although some of the previous management has not been very responsive. The maintenance staff and current office staff is very courteous and responsive. I am dissatisfied with the parking due to neighbors parking inoperable vehicles in prime parking spaces for months at a time. I would like for management to consider assigned parking spaces. The noise level is loud at times but usually on weekends and before 10pm.

                    Review Author Icon

                    Current Resident 5866

                    Verified Resident 2012 - 2013

                    4.5

                    2/5/2013

                    My experience with Brittwood...

                    My experience with Brittwood overall has been great! However there are areas that need attention as stated in my survey.

                      Review Author Icon

                      Current Resident 5738

                      Verified Resident 2012 - 2013

                      5.0

                      2/2/2013

                      it is a very nice community...

                      it is a very nice community to live in.

                        Review Author Icon

                        Current Resident 5386

                        Verified Resident 2012 - 2013

                        4.5

                        1/29/2013

                        I needed to relocate...

                        I needed to relocate from Auburn to Columbus rather quickly due to job promotion. Other properties I looked at offered smaller, less attractive apartments with less amenities for a much larger price tag. I am actually in an apartment that is almost 300 sqft larger and pay drastically less in utilities than I did in my previous apartment. I had come by to look at the property two weeks before I actually applied for the lease. On my initial visit the type of unit I was looking for wasn't going to be available for another month, which was fine by me. When I did contact them to apply, they had a unit available that day. I came in, took a look, signed and got my keys all on my lunch break. I have loved living here. It is close to everything and I feel very safe out and about at night. Parking has never been a problem for myself or guests. I have more than enough cabinet space and storage and the closets are nice and big. Since there are a lot of trees around I have had a bug or two but only when it is around the time for them to come spray again. Absolutely not an invasion type of situation. I also like that the community now has household kitchen grease recycling. All in all, I would definitely recommend this property to anyone looking for a clean, safe apartment home at a good price.

                          Review Author Icon

                          Current Resident 5365

                          Verified Resident 2006 - 2013

                          4.0

                          1/29/2013

                          This complex has always...

                          This complex has always worked with me when I have moved away and needed to come back. The staff has always been courteous and reliable. This has been my home for several years.

                            Review Author Icon

                            Current Resident 5357

                            Verified Resident 2012 - 2013

                            3.0

                            1/29/2013

                            Its a good community,...

                            Its a good community, it could be better.

                              Review Author Icon

                              Current Resident 5355

                              Verified Resident 2009 - 2013

                              4.2

                              1/29/2013

                              Nice place to live. ...

                              Nice place to live. Center to most places in Columbus.

                                Review Author Icon

                                Current Resident 5354

                                Verified Resident 2009 - 2013

                                1.0

                                1/29/2013

                                Avoid Brittwood Apartments!...

                                Avoid Brittwood Apartments! They claim to be "luxury" apartments; they are anything but. If you have a maintenance or service issue, you will have to fight very hard to get any response.

                                  Review Author Icon

                                  Current Resident 5346

                                  Verified Resident 2012 - 2013

                                  4.3

                                  2/19/2013

                                  I always feel safe and...

                                  It's a safe community. Never had any issues other than noise from the upstairs neighbors but it's an apartment so that is something to be expected.

                                    Review Author Icon

                                    Current Resident 5341

                                    Verified Resident 2012 - 2013

                                    2.8

                                    1/29/2013

                                    Very nice place to live ...

                                    Very nice place to live

                                      Review Author Icon

                                      Current Resident 5336

                                      Verified Resident 2010 - 2013

                                      3.8

                                      1/29/2013

                                      I liked my stay in Brittwood...

                                      I liked my stay in Brittwood APT. We refered lot of friends to Brittwood APT but seems that new renters are getting more benefits as compare to old renters in terms of rent, Thanksgiving offers etc. Same offers are given by other Apartments also. I would like if peoples get some benefits in terms of rewards for their long stay.

                                        Review Author Icon

                                        Current Resident 5333

                                        Verified Resident 2012 - 2013

                                        4.7

                                        1/29/2013

                                        i am enjoying living...

                                        i am enjoying living here. the office staff along with maintenance staff is extremely helpful. and i appreciate their kindness towards me.

                                          Review Author Icon

                                          Current Resident 5332

                                          Verified Resident 2012 - 2013

                                          4.3

                                          1/29/2013

                                          NA ...

                                          NA

                                            Review Author Icon

                                            Current Resident 5330

                                            Verified Resident 2012 - 2013

                                            5.0

                                            1/29/2013

                                            I have enjoyed residing...

                                            I have enjoyed residing at Brittwood. The apartments are in a great and convenient part of town, the complex is overall very clean and the office and maintenance staff have been extremely friendly and attentive.

                                              Review Author Icon

                                              Current Resident 5089

                                              Verified Resident 2011 - 2016

                                              5.0

                                              7/13/2016

                                              Since it's been hot lately maintenance made sure all Ac units were operating properly. The whole staff are very good in what they orfessinal do.great the community is quite peaceful.But needs more modern energy efficient doors and windows.but all in its good community.

                                                Review Author Icon

                                                Current Resident 533953

                                                Resident 2009 - 2012

                                                1.3

                                                10/26/2012

                                                This place is terrible!! Luxury apartments my A*s! I first read the reviews and decided that maybe they are all wrong... True at one time! The last month or so they have really taken a turn for the worse! Its a big complex though, like over 200 apartments... I guess I am suposed to feel like a number and less like a part of a community! ... And if you think that a newsletter and standing outside saying like us on facebook is good for us u are soooo wrong! We dont like to go inside to pay rent why would we like you on FB???

                                                  Review Author Icon

                                                  Current Resident 573631

                                                  Resident 2012

                                                  2.7

                                                  9/4/2012

                                                  I WANT JESSICA BACK! My husband and I have lived here for almost a year now and when we first arrived we loved it! Unfortunately the company who owns Brittwood completely redid its leasing staff and I am very disappointed. The new front office people are very rude and unfriendly everytime I go in there. They don't care to help you much they just want to get you out of their hair as quickly as possible. And things that were promised to us when we moved in have yet to be taken care of. Example: we were told we would be getting new blinds and a new screen door and they have yet to arrive. Also they have the landscapers come in whether its been raining or not and now we have nasty tire tracks it our back yard because they mowed when it was muddy. Unfortunately since they redid te leasing office staff Brittwood for us has gone down the drain. We plan on moving out as soon as our lease is up. Unless they bring back our old leasing staff.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 194 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    D+

                                                    Percentage of reviews responded to

                                                    35.90%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    77.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Thayer Properties

                                                    A-
                                                    A-
                                                    Communities
                                                    8

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brittwood Apartments Rated?
                                                    Based on 852 number of votes by renters, Brittwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brittwood Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brittwood Apartments?
                                                    Brittwood Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 35.90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 77.72 days to their community reviews in the past year.
                                                    Who manages Brittwood Apartments?
                                                    Thayer Properties
                                                    What is the pet policy at Brittwood Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Brittwood Apartments

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Brittwood Apartments is an apartment in Columbus in zip code 31909. This community has a 0 Bed, 0 Bath Nearby cities include Midland, Phenix city, Smith Station, Fort Benning, Fortson, Talbotton, Valley, Buena Vista, Opelika, Warm Springs, Auburn, La Grange, and Lagrange.