MAA Pleasant Hill

Current Resident 762865

Verified Resident • 2019 - 2020

Clean and quiet community. If any problems they are resolved fast and efficiently. Great service and respectful staff. Accessible to many stores and restaurants. Very happy with my choice of coming to Colonial Grand

Current Resident 728503

Verified Resident • 2019

This is a safe community , I love the fact that it's quiet & neat with upgraded facilities, Maintenance service team is really competent and quick to respond to requests. Overall I give it a Five star.

Current Resident 710473

Verified Resident • 2019

Just moved in. Kristin was awesome helping me set the move up. Unfortunately they didn't have my apartment finished before I moved. The a/c barely works and needs replacing. The office definitely could notify surrounding neighbors of noise and construction when a major repair is being done to a fellow neighbors unit for their convenience and piece of mind to make plans for the noise.

Current Resident 703447

Verified Resident • 2019

En l?neas generales m? familia y yo estamos muy contentos y satisfechos de poder mudarnos a esta comunidad de apartamentos pues son una gran opci?n en la relaci?n valor/calidad. Adem?s es una comunidad muy tranquila y relajada ??

Current Resident 700442

Verified Resident • 2019

Only been in the community for 3 weeks and so far I love it. Friendly staff, pet friendly, quiet community. Close to restaurants, schools, recreational parks. Very family friendly neighborhood. Would recommend to a friend

Current Resident 690797

Verified Resident • 2019

I have only been here a week, but as of now, everything is great. The office personnel are very kind and informative. The complex is clean and quiet. And the other residents are very kind as well. As far as requirements needed to be approved, this complex is probably the easiest. And youre not sacrificing quality for affordability either. And being completely pet friendly is a bonus.

Current Resident 689862

Verified Resident • 2019

Great customer service. Very clean community with a lot of amenities. Matinence has been quick to respond to any issues. Pool always clean , so that's a plus. I love the big bath tub showers. Apartments are very big.

Current Resident 286941

Resident • 2019

I just moved this apartment 3 weeks. I can"t stand for upstairs footsteps sounding heavily . so. I when to leasing office to complain this matter. only they can help me out call people upstairs. and I ask what is the best way to less stress for noise. staff said I have to pay $500.00 transfer fee moved to upstairs. crazy.... this apartment is that too old they sure fix it and rent it why I had pay $500.00 for what????? make me so upset. staff say is my fault get in first floor. bed attitude. I sure never moved this apartment like this....

Current Resident 677188

Verified Resident • 2018 - 2019

The office team suck. Their maintenance sucks half fix everything in apartment. Don't move here they just want your money. The apartment are not worth the price too expensive. Staff does not know how to run the business. Water is always off. Trash is always packed to disgusting levels. They don't care about the tenants. Please read your lease because they will have you paying for stuff you don't even know about. One of the worst complex's ever. It's just the people in the office that makes it the worst. Move in with caution. I will not renew my lease again. They will have you living in inhabitable conditions.

Current Resident 676295

Verified Resident • 2019

I really liked the apartment because it is nice, safe, quiet, when we moved everything was very clean as if it were new and I loved that besides the space is large the rooms are with large spaces; We rent a two bedroom apartment where each one has a very nice bathroom, the kitchen is very nice and everything as I said at first seems new. additional what we liked the most is the monthly rental price is very economical considering that the pool is beautiful and always very neat I am happy to live here

Current Resident 667542

Verified Resident • 2019

The attention was excellent, a friend showed us the complex and we immediately liked everything We have been living in the apartment 22 days and so far everything has been great, the only thing is that today I had to call because the room where the air conditioning is quoting water and we are wetting the carpet , other all excellent

Current Resident 646064

Verified Resident • 2018 - 2019

The community is very calm and non problematic. I love everything about it. It's clean. It's beautiful. It's well maintained. I've had two problems a couple months after moving in and it was instantly repaired when I sent an order. I love it!

Current Resident 644811

Verified Resident • 2019

It's been alright so far. There were minor issues on move in date. I couldn't move in in the specified date because my apartment wasn't ready. When I did move in the might fixture was out of place, there are cracks and chips off the kitchen cabinets and some spattered paint in my sink. The leasing office informed that they were going to send someone to clean it but never did. This is a great apartment and community, if the property owner tries better to accommodate it's resident by listening and resolving their issues it will makes this an amazing community.

Current Resident 640708

Verified Resident • 2018 - 2019

We've lived here for about 9 months, and so far, we haven't really had any big issues. Everyone in the leasing office has been very nice and professional. Each month the bill is emailed to you and clearly lists what you are being charged and why. The only complaints I have are that we have seen a few roaches and spiders. Nothing too bad, but definitely not something that I want to be an often occurrence. The other complaint is that the trash compactor often gets full very quickly, which causes the tenants to leave the trash piled up outside of the trash compactor. I understand that there are a ton of people that live in this apartment complex, so it's understandable why it fills up so quickly; it's just not a nice thing to need to dump your trash and you just have to put it next to the pile. Other than that, we haven't had any issues. The apartment was very clean and everything had just been newly renovated. This was my first time renting an apartment, so overall, it's been a great experience!

Current Resident 632303

Verified Resident • 2018 - 2019

Renewing the gates will give to our community safety that's something very important to us, to everything else is perfect, service is very fast, areas are well maintained, preventive services is always on date.

Current Resident 631646

Verified Resident • 2019

The apartment is good, the people are unpredictable. The maintenance is good they helped fix my washing machine. The apartment staff is good. It's quiet. The apartment complex is nice overall and kept up well.

Current Resident 625662

Verified Resident • 2018 - 2019

So far it has been wonderful. The complex is clean, quiet, and I feel safe at night. I have only needed 1 maintenance request and it was completed quickly. The staff is helpful and friendly any time I have needed to go to the office. There is always good parking to my unit. I have not had any bug problems either, and my unit is on the terrace level. The gate works most of the time, and when it does mess up it is usually fixed with in a week. Definitely going to renew my lease here.

Current Resident 624971

Verified Resident • 2019

I hate the cable company xfinity, I went and pick up the equipment and it doesn't work as their is no signal coming into the apt. They want to charge me 70$ to come out and fix it I'm not paying it wish they didn't force you to pay for cable

Current Resident 623806

Verified Resident • 2018 - 2019

Amazing staff and great management Very helpful when you need them and have any concerns Will definitely be renewing my lease when its time and i plan on living here for a while Great community and the neighbors are respectful

Current Resident 622926

Verified Resident • 2016 - 2019

Fees above base rent was not budgeted for making it expensive. My neighbors above me are so loud my fixtures shake they are the first neighbors to be that noisy in my 3 years here. Parking is always available trash compactor feels up or breaks on Sundays causing a overflow but maintenance cleans quickly. Bug issue when i moved in but pest control quickly resolved that issue

Current Resident 615841

Verified Resident • 2019

When I came to the complex I had such a great move-in process up until I was told that their payment system was down and had to go get a money order to get my keys. I like my apartment. It is renovated and contains everything I need as far as a washer and dryer. The only downside is that the walls are thin and I can hear my neighbors moving a lot. Outside of this I think it's a great community so far.

Current Resident 615272

Verified Resident • 2015 - 2019

this community is not safe to live in due too frequent break ins. there was a report of a woman being followed by a man all the way to her apartment the gate is always open rent is too expensive considering conditions of complex trash dumpster often out of service

Current Resident 615233

Verified Resident • 2019

So far positive the only complaint I have is the garbage situation. Over flowing dumpster because the compactor is out of service. I was told by the office it's being repaired. For a large community there should be more than one.

Current Resident 615139

Verified Resident • 2019

Everyone was SO helpful. There were a couple problems the day we moved in but they were taken care of immediately. There are lots of families out and about in the neighborhood which I love! I am excited to spend my lease here.

Current Resident 613792

Verified Resident • 2019

It was a great experience staffing was very polite and professional, and also accommodated my needs to the new home I preferred, I thank Ms. Sara doing a great job at finding my first home thats just perfect for me.