MAA Pleasant Hill
A-
A-
Award Winner
2500 Pleasant Hill Road, Duluth, GA 30096

3.8

(715 Reviews)
$1,328 - $3,803/mo

Move-In Specials

Lease now for one month free! Certain exclusions may apply.

Reviews

3.8 rating

715 total reviews

(

582 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 414623

Verified Resident 2018 - 2021

1.7

5/3/2021

Mala la seguridad ocurren problemas de seguridad por falta de administracion Las porter?as siempre est?n da?adas no terminan los servicios se demoran mucho llevo una semana con la dw sin funcionar pero la renta sigue subiendo

    Property Manager Response

    5/5/2021

    Hola, agradecemos tus comentarios, ya que siempre estamos buscando formas de mejorar. Comun quese con nosotros en ResidentCare@maac.com cuando tenga la oportunidad y estaremos m s que felices de intentar cambiar su experiencia. Nos tomamos su tiempo en serio, as que perm tanos 48 horas h biles para responder a su consulta. Gracias.
    Review Author Icon

    Current Resident 899926

    Verified Resident 2021

    4.7

    5/3/2021

    Good leasing experience. Every things was kept ready when I came here to collect keys. Neat and clean. Sure very silent place no rush or crowds. New to this place lot of things to explore and experience in around MAA Pleasant Hill.

      Property Manager Response

      5/5/2021

      Hi, thank you so much for your positive comments about MAA Pleasant Hill! We are always more than happy to assist you if anything else comes up. Take care!

      Updated Review

      Review Author Icon

      Current Resident 199526

      Verified Resident 2015 - 2021

      4.7

      4/25/2021

      Good place to live, glitches at time. But these glitches will happen any place you live in. Trash is an issue for me. Staff is amazing and the trash is beyond there control. Overall is a great community

        Property Manager Response

        4/26/2021

        Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
        Review Author Icon

        Current Resident 893079

        Verified Resident 2021

        5.0

        4/13/2021

        Great team, easy move in. Nice clean area. Office team was very knowledgeable and helpful. Apartment was clean and ready on move in day. Gate stays closed at night which makes me feel safer. Plenty of parking available.

          Property Manager Response

          4/13/2021

          Hello, thank you for taking the time to leave a review for us at MAA Pleasant Hill. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
          Review Author Icon

          Current Resident 889077

          Verified Resident 2021

          5.0

          4/2/2021

          Pleasant,Security,quite and close to everything that I need...Everyone was very helpful doing the move ..I looked at a lot of apartments and wasn't happy about what I saw..but when I came over to Pleasant Hill ,I felt PEACE..

            Property Manager Response

            4/5/2021

            Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
            Review Author Icon

            Current Resident 884391

            Verified Resident 2020 - 2021

            5.0

            3/15/2021

            It is good,it is a good place and safe for the families, beautiful apartments and beautiful pools, good administrations, all it is good. ???????????????????????????????????????????????????????? in love all of things in this complex

              Property Manager Response

              3/16/2021

              Hi, thank you so much for your positive comments about MAA Pleasant Hill! We are always more than happy to assist you if anything else comes up. Take care!
              Review Author Icon

              Former Resident 849101

              Resident 2018 - 2020

              1.7

              3/6/2021

              This lla e is all smoke and mirrors,please don't be fooled by the office staff having good attitudes they are trained staff, they will do anything to get you to sign that lease 6 months you will regret it,if you like an. Infestation of cats,cockroaches,trash and crime then this is the place for front gate is always one good thing about this llace is they keep the rental office clean to reel new customers in .look somewhere else do business with people who value,your money ,your health and your safety.

                Property Manager Response

                3/8/2021

                Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Pleasant Hill
                Review Author Icon

                Current Resident 879575

                Verified Resident 2020 - 2021

                4.8

                3/6/2021

                Good Don't have any problems nice place to have a good living experience Close to 85 nice shopping centers and restaurants are near. Parking to your apartment is good Quiet and clean Neighborhood Maintenance Our prompt

                  Property Manager Response

                  3/6/2021

                  Hi, thank you so much for your positive comments about MAA Pleasant Hill! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
                  Review Author Icon

                  Current Resident 879556

                  Verified Resident 2021

                  4.0

                  3/5/2021

                  Supportive staff and we'll maintained by the property management. Would definitely recommend to any of them. All the interiors are painted and replaced all the appliances to new ones before I move in.

                    Property Manager Response

                    3/6/2021

                    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Pleasant Hill! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

                    Updated Review

                    Review Author Icon

                    Current Resident 581407

                    Verified Resident 2018 - 2021

                    3.7

                    3/3/2021

                    It was pretty good can not really complain, the staff is helpful and courteous, overall living here is now bad at all it just my apartment seem to have issue after issue something always seems to go wrong, but all and all I think it is a very good community to live in.

                      Property Manager Response

                      3/4/2021

                      Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

                      Updated Review

                      Review Author Icon

                      Current Resident 343984

                      Verified Resident 2017 - 2021

                      4.5

                      2/27/2021

                      I have been living in this apartment community for four years, and it's been pretty pleasant. The leasing office personnel are friendly and professional. Anytime I had an issue it was addressed promptly. The maintenance staff are also efficient, and fix issues as soon as a workorder is made. The community is safe and the grounds are kept very well.

                        Property Manager Response

                        3/1/2021

                        Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                        Review Author Icon

                        Current Resident 874062

                        Verified Resident 2018 - 2021

                        1.2

                        2/18/2021

                        DO NOT LIVE AT AN MAA COMPLEX! Our apt flooded TWICE in less than a year and they made ME pay for damages to my stuff. The gates are always broken, the pool is frequently closed, the office rarely answers the phones. We have had a multitude of maintenance issues. Office staff told me to buy plumbing equipment when my drains weren't working. I have nothing positive to say about this complex. WAY too many issues.

                          Property Manager Response

                          2/18/2021

                          It's upsetting to hear that your experience was anything but stellar. Thanks for bringing this matter to our attention. We would like to get more details about your concerns; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                          Review Author Icon

                          Current Resident 872331

                          Verified Resident 2020 - 2021

                          3.2

                          2/11/2021

                          Not great. Car got broken into in the apartment complex, there was a large fight outside the building across from mine, there was an attempted robbery early one morning that resulted in gun shots being fired

                            Property Manager Response

                            2/12/2021

                            Thank you for your feedback and sharing your review.
                            Review Author Icon

                            Current Resident 871749

                            Verified Resident 2021

                            4.8

                            2/9/2021

                            The community is beautiful. It's very quiet, relaxing and very peaceful I would definitely recommend. The actual apartment home is very nice and feels like home once touring them. The community is very diverse and friendly you would regret it!

                              Property Manager Response

                              2/11/2021

                              Hello, we are so happy to read such a great review about MAA Pleasant Hill! Thanks again for the recommendation, and have an amazing day!

                              Updated Review

                              Review Author Icon

                              Current Resident 797009

                              Verified Resident 2020 - 2021

                              4.5

                              1/26/2021

                              It has been great living here the staff in the community is very helpful and respectful. I have had no issues since I move here. Me and my family feels safe here. It's quite and homely no one bothers you here.

                                Property Manager Response

                                1/27/2021

                                Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

                                Updated Review

                                Review Author Icon

                                Current Resident 651739

                                Verified Resident 2019 - 2021

                                2.2

                                1/9/2021

                                The main issues with this community is that the rent increase was dramatic for the value of the apartment that we had there was very poore renovations so you can see through the paint through the wall on top of that my bath tub cracked because I was too heavy it was poorly done job the washer and dryer is very old I would just say for the rent that I was paying its not a good value also in the height of covert pandemic there was an issue with my renter's insurance which caused a past due payment that we had to get a regional vice president involved to clear up But none of it was my fault because I had renters insurance. I was informed that they wanted to evict me because of a fault on their end. Overall not of good value or experience.

                                  Property Manager Response

                                  1/12/2021

                                  We're disappointed to hear of this experience you had at our location. We appreciate your feedback as it always helps us improve serving our residents.
                                  Review Author Icon

                                  Current Resident 858965

                                  Verified Resident 2020 - 2021

                                  5.0

                                  1/2/2021

                                  My apartment at move in was spotless. The leasing office was courteous and professional and made my move in transition seamless. The community is clean and centrally located to schools, shops and places of worship.

                                    Property Manager Response

                                    1/3/2021

                                    Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
                                    Review Author Icon

                                    Current Resident 852683

                                    Verified Resident 2020

                                    5.0

                                    12/13/2020

                                    Apartment complex is nice and clean, safe, well kept up. Everything in general just seems likes its taken care of well. Office staff is quite friendly and does all they can to help out. Kitchen is really nice and up to date.

                                      Property Manager Response

                                      12/20/2020

                                      We are so happy to read such a great review about MAA Pleasant Hill and our staff! Thank you, and have a fantastic day!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 720107

                                      Verified Resident 2016 - 2020

                                      3.0

                                      11/26/2020

                                      Overall my living experience at Colonial Grand at Pleasant Hill has been pleasant, despite several repair problems that I should not have had to endure. I do object to the fact that MAA always looks for every opportunity to raise the rent at the end of each annual lease term. GA law does not require the lessor to justify a rent increase, so MAA raises the rent as a matter of policy. Each year I feel that my having been a good tenant, who has always paid rent on time and caused no problems, counts for nothing, as far as MAA is concerned. Since having moved in, I have had to deal with a leak in the guest bathroom, which has required extensive ceiling opening, cutting away of a large patch and re-spackling. Having to put up with this repair just once would have been an annoyance, but I have had to endure, not one such repair job, but four! That is an average of one such repair every year that I have been here! That is simply outrageous. The toilets have given me headaches too! Both toilets become clogged regularly, but the one off the master bedroom has become a perpetual headache. Neither toilet has enough suction power. Finally, after I have appealed for a permanent solution for months, Dave, the Maintenance Dept. Head, has been given authority to install a new toilet. He says he will do so as of Monday, 11/30/20. I believe that he will do what he has promised to do. In the meantime, my other (guest) toilet is now malfunctioning! It has become clogged before, just not as frequently as the one off my master bedroom. It will need to be unclogged again! Before I moved into my apartment in the Colonial Grand at Pleasant Hill complex (#2117), in August 2016, I had rented an apartment at another MAA complex, Colonial Grand at Berkeley Lake. I lived there between 11/14 and 08/16. I never had any problems with the toilet in that apartment! I pay too much money in monthly rent to have to endure these toilet problems. These toilets simply do not have sufficient suction power. I do not put an excessive burden on these toilets! I a single/divorced man, and I live alone. I have no children. I am tired of this problem! It has become intolerable.

                                        Property Manager Response

                                        12/1/2020

                                        We welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Pleasant Hill
                                        Review Author Icon

                                        Current Resident 630421

                                        Verified Resident 2020

                                        4.8

                                        11/26/2020

                                        I have enjoyed living at MAA Pleasant Hill (formally Colonial Grand). It's conveniently located to supermarkets, shopping areas, restaurants and entertainment. The community amenities are very nice, the pool, tennis court and workout center are all conveniently located at the property and the property itself is a great place for walking.

                                          Property Manager Response

                                          11/28/2020

                                          Hi, we are very happy to have provided you with such an enjoyable living experience! Feel free to reach out to us if you need anything. Have a wonderful day.
                                          Review Author Icon

                                          Current Resident 844440

                                          Verified Resident 2018 - 2020

                                          3.3

                                          11/16/2020

                                          The outside looks amazing. Inside is decent but sloppy job. Rent is always going up therefore I don't like that. I hope a better job is done on the inside of the apartments. I Instead of a sloppy mess.

                                            Property Manager Response

                                            11/17/2020

                                            Hi. Thank you again for taking the time to leave this review. Feel free to contact us at ResidentCare@maac.com , please allow a 48 business hour turn around for a response. We would like to try and resolve any issues and try to make your experience here even better. Thank you.
                                            Review Author Icon

                                            Current Resident 842950

                                            Verified Resident 2020

                                            3.2

                                            11/12/2020

                                            It's a really quiet community, which I like. They could do more grounds work to improve the appearance, and sometimes I see areas that are littered with trash. But it's not that often. Overall it's fine.

                                              Property Manager Response

                                              11/14/2020

                                              Hello. Thank you again for taking the time to leave us this feedback. We appreciate all information that can help us improve your experience. We are always more than happy to assist you if anything comes up. Take care!
                                              Review Author Icon

                                              Current Resident 839328

                                              Verified Resident 2020

                                              3.5

                                              11/2/2020

                                              Good, very quiet and safe. But need to place security cameras at all entrances. Sometimes gates dont work properly and some who doesn't live in this place can get access very easily to the complex without any restriction.

                                                Property Manager Response

                                                11/4/2020

                                                We really appreciate your feedback!

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 763412

                                                Verified Resident 2020

                                                4.0

                                                10/28/2020

                                                5 out of 10 because walk ways are not cleaned often Enterence gates are always broken heavy duty trucks are parked in the car parking area air and heating ducts are never cleaned although schools parks and necessary shopping facilities are conveniently accessible

                                                  Property Manager Response

                                                  11/4/2020

                                                  We really appreciate your feedback!
                                                  Review Author Icon

                                                  Current Resident 836759

                                                  Verified Resident 2020

                                                  4.8

                                                  10/27/2020

                                                  They did everything in a timely manner I really like dealing with Jacqueline and Leonard the staff are very nice I like the maintenance people as well they are good at what they do I love the grounds out here it's a beautiful area I love my apartment I believe I made the right choice.

                                                    Property Manager Response

                                                    11/2/2020

                                                    We're happy to hear you have had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    15 Available Units

                                                    1 Bed, 1 Bath | 618 - 718 sq. ft.

                                                    $1,328 - $2,118

                                                    See Floor Plan Details

                                                    A4

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 826 sq. ft.

                                                    $1,383 - $2,138

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B4R-B4S

                                                    14 Available Units

                                                    2 Beds, 2 Baths | 1,174 - 1,292 sq. ft.

                                                    $1,578 - $2,688

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C3

                                                    3 Available Units

                                                    3 Beds, 2 Baths | 1,311 sq. ft.

                                                    $1,788 - $3,803

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 30 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    30

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    90.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    19.3 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Garage
                                                    • Guest Parking
                                                    • Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • BBQ and Picnic Areas
                                                    • Bike Racks
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Center
                                                    • Community-wide Wi-Fi
                                                    • Convenient to Shopping
                                                    • Courtyard with Fireplace
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Interior Mailroom
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Fireplace
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pickle Ball Court
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find relaxed living with first-class comforts at MAA Pleasant Hill in Duluth, GA. Our one-, two-, and three-bedroom apartment homes feature garden tubs, spacious roommate-style floor plans, and 9-foot ceilings in select homes. This pet-friendly community boasts resort-style amenities, including swimming pools with Wi-Fi hotspots, a cardio and strength training center, and three tennis courts. Entertain by the pool in our grilling area, or relax in front of the fireplace. Our community is a short drive from shopping, dining, and entertainment options at Gwinnett Place Mall, Whole Foods Market, Hmart, and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Pleasant Hill Rated?
                                                    Based on 715 number of votes by renters, MAA Pleasant Hill is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Pleasant Hill is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Pleasant Hill is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 19.3 days to their community reviews in the past year.
                                                    Who manages MAA Pleasant Hill?
                                                    MAA
                                                    What is the pet policy at MAA Pleasant Hill?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease now for one month free! Certain exclusions may apply.

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                                                    Under New Management

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                                                    MAA Pleasant Hill is a 618 - 1,311 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,328 - $3,803. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, Peachtree Corners, Lawrenceville, Doraville, Tucker, Alpharetta, Chamblee, Sugar Hill, Grayson, and Dunwoody.