MAA Pleasant Hill
A-
A-
Award Winner
2500 Pleasant Hill Road, Duluth, GA 30096

3.8

(715 Reviews)
$1,328 - $3,803/mo

Move-In Specials

Lease now for one month free! Certain exclusions may apply.

Reviews

3.8 rating

715 total reviews

(

582 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1274156

Verified Resident 2023 - 2024

2.5

8/22/2024

It use to be pleasant, but I have had lots of negative things to happen since moving in in 2019. To long to go into. I am sure there are documents of all of the incidents that have taken place . Staff use to show concern, but I no longer see that or feel that as a resident. I have voiced numerous times my complaints about my current neighbors only to be told that it will be taken care of and the issues still exist. I know that I can break my lease and leave, but it isn't exactly easy for me to just find a place, pack up and move . I am sick and tired of complaining and it is obvious that the management is also tired of my complaining. It's just not what it use to be .

    Property Manager Response

    8/23/2024

    Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
    Review Author Icon

    Current Resident 1272928

    Verified Resident 2021 - 2024

    3.0

    8/17/2024

    Nice quiet apt complex !!! However paying $85 a month for basic cable(13 channels and internet which is worthless due to complex location and all the trees whatever cause sorry internet reception! So on top of this i still pay another 90 for all channels and sufficient internet speeds. Landscapers lack common sense they dont trim trees and branches hang low hittin cars and rubbing against windows. Broken gutters cause loud rain pour when it rains. Lots of vibrations due to buildings built on hill and feels like earthquakes so foundation cracks!!! On top of all this the rent is insane go rent a house!!!! How they figure u are gonna pay water is so unfair!!!four people living in an apt and one person living in an apt are paying same amount$122!!!! Apts were built cheaply? u hear your neighbor piss if they have a dog and kid they sound like a herd of elephants. And whatever your neighbors cook u smell it! Think the smell comes from the kitchen sink!!! And parking sucks!!! I have to park three buildings down. But if u can get passed that its ok!!! At least we dont have bug issues!!!! Well maybe spiders!!!

      Property Manager Response

      8/19/2024

      Hi, we regret to hear that your experience with us was not a more positive one. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
      Review Author Icon

      Current Resident 1271950

      Verified Resident 2022 - 2024

      3.5

      8/12/2024

      This has been amongst my top two apartment living experiences and I've had many over the years. The property is very well maintained. The office is responsive and kind. More recently I've been dealing with a noisy neighbor issue which I can't seem to get a resolution to but overall, I would recommend.

        Property Manager Response

        8/14/2024

        Hi, thank you so much for your positive comments about MAA Pleasant Hill! Thanks again for the recommendation, and have an amazing day!
        Review Author Icon

        Current Resident 1263482

        Verified Resident 2023 - 2024

        1.0

        7/26/2024

        Muy mala, deja mucho que desear. Mucho ruido y mucho esc?ndalo, M?sica alta de los veh?culos en el ?rea de la piscina hasta altas horas de la noche y madrugada. Servicio de mantenimiento muy malo. Tengo como 4 meses reportando que la tina del ba?o se le da?? la pintura y es la hora y no la han arreglado, y para arreglarla me piden que desocupe el apartamento por tres d?as.

          Property Manager Response

          7/28/2024

          Hola, agradecemos la oportunidad de cambiar tu experiencia. Comun quese con nosotros a ResidentCare@maac.com y perm tanos 48 horas h biles para recibir una respuesta para que podamos comprender mejor su situaci n. Gracias, MAA Pleasant Hill.
          Review Author Icon

          Current Resident 1257278

          Verified Resident 2019 - 2024

          4.7

          6/18/2024

          I would say that this is a satisfaction regarding MAA apartment community ,it is clean, and security .Besides residents are always getting aided by employees .Maintain team is helpful likewise .Last but not least we hoping that for long term contractors will have batter policies

            Property Manager Response

            6/19/2024

            Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
            Review Author Icon

            Current Resident 1252446

            Verified Resident 2022 - 2024

            3.7

            5/20/2024

            The leasing staff is pleasant enough and maintenance is good, but huge water bugs/large roaches are a problem. They are likely in the walls and I see them often during warm months. Pest control doesn't really help because the buildings are old and they are somehow getting into the structure from outside.

              Property Manager Response

              5/22/2024

              Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
              Review Author Icon

              Current Resident 1251553

              Verified Resident 2021 - 2024

              2.2

              5/16/2024

              Falta de empatia con el residente, poco profesionalismo de la manager, se supone que es la mediadora y en busca de soluciones pero ese papel le quedo corto, deber?an buscar personal m?s calificado y capacitarlos al servicio al cliente y manejo a soluci?n de problemas

                Property Manager Response

                5/17/2024

                Agradecemos la oportunidad de cambiar su experiencia. Comun quese con nosotros a ResidentCare@maac.com y perm tanos 48 horas h biles para recibir una respuesta para que podamos comprender mejor su situaci n. Gracias, MAA Pleasant Hill
                Review Author Icon

                Current Resident 1243254

                Verified Resident 2022 - 2024

                4.2

                4/10/2024

                We have enjoyed our stay here. Everyone is very nice. Grounds are kept well. Maintenance people are always great and punctual. Leonard has always been wonderful. Best apartment that we have ever lived in

                  Property Manager Response

                  4/12/2024

                  Hello, we're happy you found our staff to be so supportive during your experience here at MAA Pleasant Hill. If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Current Resident 1231152

                  Verified Resident 2023 - 2024

                  4.3

                  3/2/2024

                  Good! I'm happy to live here. The complex administration is very responsable and when something happens they always take care of it quick! I like to take my dog in long walks around the complex. It has a park when we can play and green areas too

                    Property Manager Response

                    3/6/2024

                    Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Current Resident 1230381

                    Verified Resident 2023 - 2024

                    5.0

                    2/28/2024

                    Excelente me encanta esta comunidad son muy atentos correcto en todo momento su servicio es excelente ?? todo limpio organizado ?? la verdad me encanta vivir aqu? en esta comunidad a todos gracias x su atenciones

                      Property Manager Response

                      3/1/2024

                      Hola, estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene m s preguntas, ll menos. Siempre estaremos felices de ayudar!
                      Review Author Icon

                      Current Resident 1222019

                      Verified Resident 2022 - 2024

                      2.7

                      1/31/2024

                      Too expensive for what it really is. They demand to pay first day of month or else they threat with eviction. Honestly that's the worst part since it puts people under unnecessary stress. Gates are ALWAYS broken, trash compactor is broken every three months. Leasing office are not very friendly. Seriously, $1800 is a lot of money for an old and outdated 1 bedroom apartment. Do yourself a favor and rent somewhere else.

                        Property Manager Response

                        2/5/2024

                        Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.

                        Updated Review

                        Review Author Icon

                        Current Resident 918511

                        Verified Resident 2021 - 2024

                        5.0

                        1/13/2024

                        A very nice complex, great people, excellent customer services at the leasing office. The maintenance team are always prepared to help. The amenities like Gym, Pools, are always clean. The green areas are always in shape.

                          Property Manager Response

                          1/16/2024

                          Hi, thank you so much for your positive comments about MAA Pleasant Hill! We are always more than happy to assist you if anything else comes up. Take care!
                          Review Author Icon

                          Current Resident 1213809

                          Verified Resident 2023 - 2024

                          3.5

                          1/3/2024

                          Loud upstairs neighbors... Paint was just blasted all over everything. Leaves white residue on everything it touches and the cabinets reek of paint. Overall the unit is nice, but the price is a tad too much.

                            Review Author Icon

                            Current Resident 1209897

                            Verified Resident 2023

                            5.0

                            12/19/2023

                            This has been one of the nicest and cleanist apartment communities I've seen. Also the community staff has been very professional from the office to the outside team. I recommend this apartment community to everyone looking for an apartment in Qwinnett county.

                              Property Manager Response

                              12/20/2023

                              Hi, your wonderful feedback and rating mean a lot to us. We are happy to pass along your comments to the team here at MAA Pleasant Hill! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                              Review Author Icon

                              Current Resident 1209872

                              Verified Resident 2021 - 2023

                              5.0

                              12/19/2023

                              It was easy and painless - wonderful people who were eager to help throughout the entire process. Anytime I had a question, they were there for me to answer all questions. The office and maintenance folks really work as a team and compliment one another.

                                Property Manager Response

                                12/21/2023

                                Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                Updated Review

                                Review Author Icon

                                Current Resident 1203003

                                Verified Resident 2023

                                4.8

                                12/14/2023

                                My experience has been great. The front office staff is great. The apartment unit and complex is always clean and quiet. I have no issues with my neighbors. Parking is easy and always available. I am very happy here.

                                  Property Manager Response

                                  12/16/2023

                                  Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
                                  Review Author Icon

                                  Prospective Resident 1207653

                                  Verified ProspectVisited 2023

                                  5.0

                                  12/11/2023

                                  I don't know all that much about the apartment as I am a prospective tenant; however, the tour that I received was very professional and meticulous. The leasing office seemed pleasant to work with. The location seems unbeatable as well for anyone interested in short commutes to everything one could want.

                                    Property Manager Response

                                    12/13/2023

                                    Hi, we are so happy to read such a great review about MAA Pleasant Hill! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Current Resident 1206663

                                    Verified Resident 2023

                                    4.7

                                    12/8/2023

                                    Nice Clean quiet community. I love it here. I've only been here a couple of months, but no problems so far best decision that I've made since I've moved to Georgia. The staff is amazing here they have addressed any issue that I've had immediately and professionally not that I've had any problems no major ones anyway, but the minor ones they responded immediately.

                                      Property Manager Response

                                      12/11/2023

                                      Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                      Review Author Icon

                                      Current Resident 1199397

                                      Verified Resident 2023

                                      5.0

                                      11/14/2023

                                      Riley was great, went above and beyond to help me make my huge move! Answered all my questions, gave me resources to local utilitiy companies. The environment is well kept and quiet. I even had a neighbor help me move a sofa in. I am new to the area, and Riley has been very informative on how to make this less stressful for me. I am overall happy and pleased with her customer service.

                                        Property Manager Response

                                        11/15/2023

                                        Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
                                        Review Author Icon

                                        Prospective Resident 1193161

                                        Verified ProspectVisited 2023

                                        5.0

                                        10/26/2023

                                        Great home for anyone! I recommend this community to anyone from any race or culture. People are amazingly nice! Office staff are friendly. If you are looking for a home which you can peacefully live and enjoy the great amenities then this is your place!

                                          Property Manager Response

                                          10/28/2023

                                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          Current Resident 1183348

                                          Verified Resident 2023

                                          4.7

                                          9/22/2023

                                          I've only been here a week but it's been nice so far! The neighbors are very friendly and overall staff is friendly! I think it's going to be very good living here and I look forward to the next few years here!

                                            Property Manager Response

                                            9/25/2023

                                            Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                            Review Author Icon

                                            Prospective Resident 1181560

                                            Verified ProspectVisited 2023

                                            5.0

                                            9/17/2023

                                            Es factible reconocer y recorrer el complex, puedes visitar los apartamentos que habitar?as, quien me ayudo en el recorrido fue amable y facilito la informaci?n requerida para resolver la dudas, es un condominio completo y equipado para vivir tranquilo y agradable. Espero lograr el proceso de aplicaci?n para vivir all? gracias

                                              Property Manager Response

                                              9/18/2023

                                              Hola, apreciamos tu evaluaci n positiva sobre tu reciente experiencia con nosotros! H ganos saber si hay algo m s que podamos hacer por usted; Estamos m s que felices de ayudar!
                                              Review Author Icon

                                              Prospective Resident 1177029

                                              Verified ProspectVisited 2023

                                              5.0

                                              9/4/2023

                                              Very professional gated community nice area very good hospitality nice home units I recommend to anyone who is looking for an apartment very family oriented pool tennis court car garages I really recommend

                                                Property Manager Response

                                                9/8/2023

                                                Hi, thank you so much for your positive comments about MAA Pleasant Hill! Thanks again for the recommendation, and have an amazing day!
                                                Review Author Icon

                                                Prospective Resident 1163045

                                                Verified ProspectVisited 2023

                                                1.0

                                                7/25/2023

                                                Horrible and not a good place to live. The staff is unprofessional. They don't answer the phone or call back. No one helped me with the process. They stole money from me. They don't care and will not answer your questions

                                                  Property Manager Response

                                                  7/27/2023

                                                  Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 762659

                                                  Verified Resident 2023

                                                  4.8

                                                  7/22/2023

                                                  So far my experience has been satisfactory. A rocky beginning with the apartment not painted properly, not cleaned properly, some appliances not working, but all issues, except one or two, have been resolved in good order thanks to attention and perseverance of office and maintenance personnel.

                                                    Property Manager Response

                                                    7/24/2023

                                                    Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    15 Available Units

                                                    1 Bed, 1 Bath | 618 - 718 sq. ft.

                                                    $1,328 - $2,118

                                                    See Floor Plan Details

                                                    A4

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 826 sq. ft.

                                                    $1,383 - $2,138

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B4R-B4S

                                                    14 Available Units

                                                    2 Beds, 2 Baths | 1,174 - 1,292 sq. ft.

                                                    $1,578 - $2,688

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C3

                                                    3 Available Units

                                                    3 Beds, 2 Baths | 1,311 sq. ft.

                                                    $1,788 - $3,803

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 30 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    30

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    90.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    19.3 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Garage
                                                    • Guest Parking
                                                    • Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • BBQ and Picnic Areas
                                                    • Bike Racks
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Center
                                                    • Community-wide Wi-Fi
                                                    • Convenient to Shopping
                                                    • Courtyard with Fireplace
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Interior Mailroom
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Fireplace
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pickle Ball Court
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • WiFi in Common Areas
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find relaxed living with first-class comforts at MAA Pleasant Hill in Duluth, GA. Our one-, two-, and three-bedroom apartment homes feature garden tubs, spacious roommate-style floor plans, and 9-foot ceilings in select homes. This pet-friendly community boasts resort-style amenities, including swimming pools with Wi-Fi hotspots, a cardio and strength training center, and three tennis courts. Entertain by the pool in our grilling area, or relax in front of the fireplace. Our community is a short drive from shopping, dining, and entertainment options at Gwinnett Place Mall, Whole Foods Market, Hmart, and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

                                                    A
                                                    A
                                                    Communities
                                                    298

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Pleasant Hill Rated?
                                                    Based on 715 number of votes by renters, MAA Pleasant Hill is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Pleasant Hill is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Pleasant Hill is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Pleasant Hill?
                                                    MAA Pleasant Hill is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 19.3 days to their community reviews in the past year.
                                                    Who manages MAA Pleasant Hill?
                                                    MAA
                                                    What is the pet policy at MAA Pleasant Hill?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease now for one month free! Certain exclusions may apply.

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    MAA Pleasant Hill is a 618 - 1,311 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,328 - $3,803. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, Peachtree Corners, Lawrenceville, Doraville, Tucker, Alpharetta, Chamblee, Sugar Hill, Grayson, and Dunwoody.