Reviews
4.2 rating
356 total reviews
(
341 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
- Newest Activity
- Recently Lived In
- Review Rating
Updated Review
Current Resident 839872
Verified Resident • 2020
5.0
1/14/2021
Living so close to schools, shops, beaches and the freeway make it very convenient. The amenities are great here and very pet friendly. I have lived in other complexes in Kapolei and this is by far the best one.
1/15/2021
Current Resident 855729
Verified Resident • 2020
5.0
12/21/2020
Wonderful! They all have been helpful and kind. The community is clean and the apartments are very nice. I really like that the apartments are pet friendly the only feedback I can give is I wish there was a dog park in the community.
12/24/2020
Current Resident 854704
Verified Resident • 2019 - 2020
4.7
12/17/2020
Beautiful grounds with quiet neighborhood. I feel safe here and that is important to our family. All concerns are met with fast action. It is clean and well kept. I am overall very happy to live within this community.
12/24/2020
Current Resident 853528
Verified Resident • 2018 - 2020
3.7
12/15/2020
We have lived at the Lofts for 3 years and the first 1 year was amazing and ever since civid 19 I am not sure if the prices have dropped but the resident quality has gone down and the noise level has gotten much worse. People are not as nice and friendly as they use to be and there is a lot of moving in and out.
12/21/2020
Current Resident 847982
Verified Resident • 2019 - 2020
4.5
11/29/2020
Positives- Dog friendly, pool, gym, ample parking, gas grills, games, new, sleek, modern, convenient location, etc. Recommendations- car wash station, regular amenity hours at gym/pool (to be used at own disclosure), fix exterior lights of buildings (dark, unsafe), more trash bins or frequent trash pick-up (overflowing trash). Mahalo
12/4/2020
Updated Review
Current Resident 638829
Verified Resident • 2018 - 2020
3.3
11/26/2020
The roach infestation and mold in the vents are very concerning. Appliances broke countless times. When the electricity trips, the fire alarm goes off. The ac in the breezeways were leaking and smelling up the halls.
11/28/2020
Updated Review
Current Resident 769373
Verified Resident • 2020
4.7
11/18/2020
Decently priced, well-accomodated apartments. Good neighbors. Great maintenance and office staff. For such a large complex, things run well. Close to many conveniences: Starbucks, 7/11, Costco, fast food, Target, etc.
11/18/2020
Current Resident 844509
Verified Resident • 2020
4.5
11/17/2020
The neighborhood is decent despite the growing number of cats. They're good for catching the rats. The roach issue isn't huge but they seem to be tenants as well. Some neighbors don't like to pick up their dog feces so I wouldn't recommend walking barefoot.
11/18/2020
Updated Review
Current Resident 725646
Verified Resident • 2019 - 2020
3.5
11/15/2020
Pretty good, walls are really thin and you can hear neighbors. Gym hours aren't very flexible but everything else is good. Staff is friendly and helpful. I would definitely recommend this place for people with older children not a place for newborns
11/16/2020
Current Resident 841069
Verified Resident • 2020
3.2
11/8/2020
We love our pet friendly luxury loft and are happy with just about everything. We understand that Covid may play a role in why the grounds are not kept up to standard right now (lots of dying plants etc) and we look forward to having access to all amenities when it is safe to do so. Tim, Zenna, Roxy and T-Rex
11/10/2020
Updated Review
Current Resident 621482
Verified Resident • 2019 - 2020
5.0
10/9/2020
Its easy living. If something needs to be repaired I can receive help. The lofts are comfortable. Clean. And quite. I always recommend them to whomever is looking. Hoping to be able to stay one more year!
10/12/2020
Current Resident 826394
Verified Resident • 2020
4.8
9/30/2020
I chose the lofts because it seemed to be in a quiet and safe area. As a single female living alone, safety is the upmost importance to me. My overall experience has been better than I could imagine! The staff and maintenance and grounds crew are extremely polite, clean and helpful!
10/3/2020
Current Resident 825920
Verified Resident • 2019 - 2020
5.0
9/29/2020
Great up to date apartments with wonderful amenities! 10/10 recommend to all looking for a quiet, friendly neighborhood to settle down. Friendly and helpful staff with very quick response time in any maintenance request!
9/30/2020
Current Resident 816556
Verified Resident • 2020
5.0
9/12/2020
Friendly and helpful staff! Very comfortable and well maintained apartments with many conveniences. The neighborhood seems safe and is pretty quiet. Theres lots of space around the apartments to walk and exercise!
9/13/2020
Current Resident 814750
Verified Resident • 2020
4.7
9/9/2020
Love the new and updated apartments as well as the layouts and floor plans offered. The amenities look great, although we have not been able to use them due to COVID. Parking spaces are VERY small, but as long everyone around you parks well, it is manageable.
9/9/2020
Current Resident 809928
Verified Resident • 2019 - 2020
4.7
9/1/2020
My husband and I came to Hawaii 18 mos ago searching for a place to live. We are non-military and semi retired empty nesters and we wanted an area that felt like home in Texas. We stayed at the Embassy Suites and we loved the newness and the look of The Lofts so we decided to check them out. Leilani greeted us with her beautiful smile. She was extremely knowledgeable about the apartments and the area. Realtor to Realtor she knew exactly what we needed. We fell in love with the floorplans and the amenities. I was really strict on the direction the apartment faced and she continued to keep in touch. A unit came available during the time we wanted to move and we leased it sight unseen as we didn't see the particular Floorplan when we last visited. When we arrived last August we were super excited to move in to The Lofts and enjoy the amenities. Our lease was up in August and were planning to lease a home however we didn't want the upkeep and maintenance. We shared with Leilani what our pros and cons were and wanted and extra room for my Dad and other guests to stay. Leilani found the perfect 3 bedroom apartment with an amazing view and she knew we had to have a garage for our convertible and we leased 2 garages next to our entrance. We absolutely love our new forever apartment home.
9/1/2020
Current Resident 809214
Verified Resident • 2016 - 2020
4.3
8/30/2020
Prices are increasing every year, no consideration for the current pandemic situation and not transparency about the hidden charges. Other than that we like how accessible the community is, the location and also the amenities
9/1/2020
Updated Review
Current Resident 625480
Verified Resident • 2019 - 2020
1.3
8/18/2020
There is a lack of empathy on the management and staff side. Rent is too high during this pandemic. I hope to see better results within the community. We are seriously paying for everything here unlike other apartments.
8/19/2020
Updated Review
Current Resident 665427
Verified Resident • 2018 - 2020
4.2
8/16/2020
It's a great place to live. Unfortunately, the rent is a bit high, even for affordable, and many residents leave because of that. When Covid-19 made an uproar of our daily living, we weren't even given a ...how should I say ...at least a break in regards to rent. I understand that business is business, but business can't survive if people aren't working. Speaking to many of the residents here, we weren't asking for a "free rent month", but perhaps a small cut in rent for the month of lockdown. It would have been a generous offer and a big help to many families who are struggling now to pay rent and other bills until Covid-19 settles down with a vaccine.
8/19/2020
Updated Review
Current Resident 785481
Verified Resident • 2020
5.0
8/13/2020
love it here it is nice wish i can enhoy it more with the amenities but cause of covid its cool still make the best out of it . i love it most modern complex has all amenities i was looking for. per firndl
8/17/2020
Updated Review
Current Resident 700261
Verified Resident • 2018 - 2020
4.5
8/5/2020
I am age 77 and live alone. I feel safe and maintenance always responds in a timely manner. My son lives nearby and is allowed keys for access. I love how close the schools are for my grandchildren. I can walk to all school events if I choose to or drive.
8/6/2020
Updated Review
Current Resident 588794
Verified Resident • 2017 - 2020
4.7
8/4/2020
We are truly happy residents of almost 4 years and love living here at the Lofts. We love that there is so much stuff close by such as shopping and groceries. The schools are walking distance. The staff is always so helpful and we enjoy the community activities such as sip and paint and the fun activities on the what is now Be Rewards app.
8/5/2020
Jeff_T356
Resident • 2020
4.2
7/15/2020
If you are considering Kapolei Lofts, make sure you ask for Leilani as your leasing agent. We have been residents for 2-years & Leilani has proven to be a competent, responsive & knowledgeable representative from the outset until today. She is a master of multitasking & understands the needs and desires of her residents. You will not find a better leasing agent in all of Hawaii!
7/17/2020
Current Resident 789017
Verified Resident • 2020
4.3
7/9/2020
It was hard to get a chance to even see my unit before I signed my lease due to Covid-19.So far, I'm still in the process of moving in so I'm not completely moved it in considering there's all stairs and no elevator, I wouldn't be able to do it all myself. Even simple things that aren't that difficult to move. But Leilani is great considering prior to my move-in, I have been emailing her everyday with some type of question as to move-in.But overall, it's been great. I didn't realize the community was as large as it is, but I wish the mail boxes were closer to their respective units.
7/10/2020
Current Resident 788523
Verified Resident • 2020
4.7
7/8/2020
Since first moving in around the end of June, transitioning to the island has been a seamless experience thanks to the Kapolei Lofts community. A ton of great commercial and retail options in surrounding Kapolei meant spending less time on move in and more time exploring all the amazing attractions Oahu has to offer.
7/9/2020
Floor Plans & Pricing
1 Bedroom
Bougainvilla
3 Available Units
1 Bed, 1 Bath | 725 sq. ft.
Contact property for pricing
See Floor Plan Details
Bougainvilla (Affordable 140)
3 Available Units
1 Bed, 1 Bath | 725 sq. ft.
Contact property for pricing
See Floor Plan Details
Plumeria (Affordable 140)
2 Available Units
1 Bed, 1 Bath | 641 sq. ft.
Contact property for pricing
See Floor Plan Details
Plumeria
1 Available Unit
1 Bed, 1 Bath | 641 sq. ft.
Contact property for pricing
See Floor Plan Details
Nakake (Affordable 140)
1 Available Unit
1 Bed, 1 Bath | 587 sq. ft.
Contact property for pricing
See Floor Plan Details
Ginger
1 Available Unit
1 Bed, 1 Bath | 753 sq. ft.
Contact property for pricing
See Floor Plan Details
Allamanda (Affordable 140)
1 Available Unit
1 Bed, 1 Bath | 745 sq. ft.
Contact property for pricing
See Floor Plan Details
Allamanda
1 Bed, 1 Bath | 745 sq. ft.
Contact property for pricing
See Floor Plan Details
Ginger (Affordable 140)
1 Bed, 1 Bath | 753 sq. ft.
Contact property for pricing
See Floor Plan Details
2 Bedrooms
Lai Chi (Affordable 140)
8 Available Units
2 Beds, 2 Baths | 976 sq. ft.
Contact property for pricing
See Floor Plan Details
Lilikoi
3 Available Units
2 Beds, 1 Bath | 898 sq. ft.
Contact property for pricing
See Floor Plan Details
Guava (Affordable 140)
2 Available Units
2 Beds, 2 Baths | 957 sq. ft.
Contact property for pricing
See Floor Plan Details
Mango
2 Available Units
2 Beds, 1 Bath | 839 sq. ft.
Contact property for pricing
See Floor Plan Details
Pitaya (Affordable 140)
1 Available Unit
2 Beds, 2 Baths | 1,040 sq. ft.
Contact property for pricing
See Floor Plan Details
Lai Chi
1 Available Unit
2 Beds, 2 Baths | 976 sq. ft.
Contact property for pricing
See Floor Plan Details
Mango (Affordable 140)
2 Beds, 1 Bath | 839 sq. ft.
Contact property for pricing
See Floor Plan Details
Pomelo (Affordable 140)
2 Beds, 2 Baths | 985 sq. ft.
Contact property for pricing
See Floor Plan Details
Pomelo
2 Beds, 2 Baths | 985 sq. ft.
Contact property for pricing
See Floor Plan Details
Guava
2 Beds, 2 Baths | 957 sq. ft.
Contact property for pricing
See Floor Plan Details
Pitaya
2 Beds, 2 Baths | 1,040 sq. ft.
Contact property for pricing
See Floor Plan Details
3 Bedrooms
Monstera
3 Beds, 2 Baths | 1,293 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 18 reviews)
Noise
4.0
Grounds
4.2
Safety
4.2
Office Staff
4.5
Maintenance
4.4
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
18
Manager’s Review Engagement
Percentage of reviews responded to
94.44%
Manager’s Review Reply Time
Average time to respond to reviews
5.28 days
Features & Amenities
- Washer/Dryer
- Garage
- Parking
- Dogs AllowedRent: $50. Restrictions: Restricted Breeds:Pitt Bull Terrier, Staffordshire Terrier, Rottweiler, Doberman Pinscher, Chow, Presa Canarios, Akita, Alaskan Malamute, Wolf Hybrid. Or any mixture of a restricted breed.Less InfoMore Info
- Cats AllowedRent: $50Less InfoMore Info
- Air Conditioning
- BBQ Grills
- Balcony/Deck
- Cat Friendly
- Clubhouse
- Community Center
- Controlled Access
- Fitness Center
- Hardwood Floors
- Internet Access
- Large Dog Friendly
- On-Site Maintenance
- Pool
- Storage Space
- Yoga Studio
Leasing
Leasing Options
- 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months
Office Hours
- Sunday: 11:00 AM - 05:00 PM
- Monday - Friday: 09:00 AM - 05:30 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (0)
Frequently Asked
Contact Property
Under New Management
Claim your community to update listing information, capture leads, and respond to reviews!
