Fountain Lake Apartment Homes
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Fountain Lake Apartment Homes

6501 Reed Road, Fort Wayne, IN 46835

3.9

(293 Reviews)

Reviews

3.9 rating

293 total reviews

(

97 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 666329

Resident 2006 - 2010

2.7

11/29/2010

What a bad change!

So i have lived here for 4 years now..and i have never been more dissapointed as i am now! when the new company came and took over i was open to new and great possibilities and that is what they did, -------------- were awesome. They were kind and understanding and so friendly without being fake! Now.. well lets just say everytime i walk in the office i get nothing but fakeness!! and who the heck is the new and very very ----- Manager? WOW..lets just say most of the residents has to be ----- then her! i have no idea whats going on but my lease is coming up soon and im dif going to see what other options are out there!

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    Current Resident 640661

    Resident 2008 - 2010

    2.5

    11/28/2010

    Reality check

    It's very apparent that an employee is writing the positive comments. Not only is it unprofessional but false advertising for real tenants. No matter what false advertising u try to put out there your true colors will prevail and maybe we will get a manager that is honest and is here for us not herself!

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      Current Resident 422478

      Resident 2007 - 2010

      5.0

      11/28/2010

      Really

      Why do people Say things on here when the really have no idea what is going on?? Lol first off I live in the building where you say there was supposedly an armed robbery...it was not even close to that, and actually the new manager came and knocked on every single door to update us on what was happening. I know for the past 2 years I never saw the old manager knock on amyone's door when there was sn issue. I also noticed that she had one of the buildings painted on her first week here. What does her looks have anything to do with how she does her job?

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        Current Resident 615747

        Resident 2006 - 2010

        2.0

        11/26/2010

        Read the review below mine!

        That review sums it all up. Looks like someone high up would rather have a Barbie than Sylvia. Everyone in the office is so incompetent now. And I have never felt so scared to live anywhere in my life.

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          unhappyangry

          Resident 2010

          1.0

          11/26/2010

          What in the world?

          I went out of town on business and came back and ------ was gone!Shes the best thing that has ever happened to this place.Now it is being ran by a gal that looks like they -----------------------. Plus not to mention the crime that happened.I can't wait for my lease to be up as many of my neighbors.Check references before moving here.

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            Prospective Resident 885447

            ProspectVisited 2010

            3.0

            11/24/2010

            didnt like the visit

            Safety is an issue here, definitely not a safe place for a family.

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              Current Resident 715939

              Resident 2010

              2.7

              11/24/2010

              Here we go again..

              First Amy left, now Sylvia, next will be Joe, and then this place will have nothing going for it.

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                Current Resident 581389

                Resident 2010

                5.0

                11/24/2010

                Loving it!

                I have lived here for quite some time now and am really enjoying it here. I love the people and the staff. The maintenance guys are always there when you need them and Joe in the office is always helpful. I would definitly recommend these apartments to anyone.

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                  Current Resident 825301

                  Resident 2010

                  2.7

                  11/22/2010

                  Lease is up in a few months

                  The only thing that was keeping me here was Sylvia & Joe, but now that Sylvia left I plan on leaving as soon as my lease is up.

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                    JoshuaGrouse

                    Resident 2010

                    4.7

                    11/3/2010

                    Not a lot of young people, but still really nice

                    I have notice since I have moved in, there are a lot of older people that live here. I am a college student and I do like the quiet and sometimes I like the noise. I am going to say bring in more young people. Everyone is really nice to me!

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                      Prospective Resident 778117

                      ProspectVisited 2010

                      5.0

                      10/19/2010

                      Not enough time to explain

                      THIS HAS ALWAYS BEEN A GREAT PLACE. I DO NOT HAVE A LOT OF TIME TO TELL YOU EVERYTHING, BUT I DO WISH WE WERE NOT MOVING! IF YOU ARE ON THE FENCE ABOUT IT, JUST GO AHEAD AND DO IT.

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                        tla90

                        Resident 2008 - 2010

                        5.0

                        10/19/2010

                        I'm going to miss this place :(

                        Lived here for about 2 1/2 years, moving to Chicago in 2 weeks and I WISH I could just take this place with me. The staff are the best, the maintenance guys take care of all the problems, it's honestly the most beautiful apartment complex in Fort Wayne. I'll miss you Sylvia & Joe!

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                          Current Resident 752170

                          Resident 2010

                          5.0

                          10/18/2010

                          pond looks a lot better

                          They filled up the lake and it looks and smells better.

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                            Current Resident 751829

                            Resident 2010

                            5.0

                            10/18/2010

                            Great......so far

                            Great Place to be at!

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                              NateDetroit

                              Resident 2010

                              5.0

                              10/18/2010

                              It's a pleasure living here

                              I have had a bad rental history of bad experiences in the past. But living at Fountain Lakes has made apartment living so much better. I never dread walking into the leasing office. The staff is very pleasant and are straight to the point, no wishy washy stuff. Thanks Fountain Lakes!

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                                Prospective Resident 689426

                                ProspectVisited 2010

                                5.0

                                10/15/2010

                                Moving here and need advice

                                Is this a nice place? I took a tour but you know how that can go.

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                                  Current Resident 675879

                                  Resident 2009 - 2011

                                  1.8

                                  9/7/2011

                                  fake

                                  Don't be fooled. a lot of the good reviews are from the office manangers trying to make themselves look good. i lived there for 2 years and it was good when we moved in but after a year and a half they changed office managers and it went down the hole. rachael is not a very helpful person when it comes to taking care of residents. they were more interested in playing on facebook and talking on the phone than helping people. i saw them deny some prospect residents a tour of the property because they came in 10 minutes before 5pm (they close at 5pm). you would think they would be more accepting to get more residents into their apartments. also they dont tell you when they change contract guidelines. i paid a 149 deposit and was promised to get that back after i moved out. 1 month before i moved out i was told that i had to pay $50 dollars out of my deposit to clean the carpet regardless. no one ever told me that the policy changed and that i was being forced to pay something that i never agreed to in my leasing contract. somethings need some serious attention around there to make it a better place. i think you should start my some major attitude adjustments of your managing staff. best of luck to new residents. im glad i got out of there when i did. aside from making sure you pay rent at the beginning of every month youre pretty much on your own

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                                    J.Evans90

                                    Resident 2010

                                    5.0

                                    10/14/2010

                                    Single......and not scared yet....?

                                    I have lived here for two weeks. The first week was rough because as soon as I moved in they came into my apartment to put windows in. That was a pain, but now that it is over I can open my windows freely and I am happy about it. I did not get a chance to hang out by the pool this summer because I was still at my other apartment complex, but so far I do like it. Now I will keep you posted if that would change.

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                                      DDTIME68

                                      Resident 2010

                                      5.0

                                      10/14/2010

                                      A Great Place for A Starter Family like me

                                      When you go apartment searching you look for a couple things, safety, the way it looks and where it is located. I moved here from Toledo, Ohio to work for Navistar. I do not have the largest apartment in the world but its great for my fiance and my baby girl named Katie. I walk around the complex and it is just comforting to know that I can walk without being shot, ran over or mugged. Sometimes ill take my little girl to the swings and push her. She doesn't care how great or how bad the swings are. She just wants to be outside and this is the place for it. I will always remember this place even though I am being transferred to IL. Its a wonderful place, bring your kids and family. I did and I was not disappointed.

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                                        Current Resident 523266

                                        Resident 1997 - 2010

                                        4.7

                                        10/8/2010

                                        Ok......Good.......Better.......Almost Great

                                        Living here for as long as I have, I have seen a lot of changes go on in the property. From the switching managers and people in the office to them not filling up the pond as they use to. They have put new carpet in the hallway and new paint in the hallway. Which is great because I never had people over because the Sea Foam green color when I moved in was ugly. As long as the apartments keep slowly upgrading then I will decide to stay. I have the maintance over a hand full of times. Sometimes they do not fix the problem right away but they always complete it in the end. The grounds could use a little work.....the hallways are done people so lets work on the outsides!

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                                          Current Resident 521344

                                          Resident 2010

                                          4.2

                                          10/8/2010

                                          Moving here...

                                          I have recently gotten engaged and am pregnant with our second child. I have reviewed many differant complexes and was referred here by a friend. I was wondering if anyone could give me personal expierence stories from this complex? I would appreciate it very much! Should be moving in here around Nov...

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                                            RobGilmore70

                                            Resident 2010

                                            5.0

                                            10/5/2010

                                            Very Nice Place.....

                                            There is a lot of different changes going on this complex. I have lived here in the same apartment for about 8 years. Everytime I resign my lease, I have gotten my carpet cleaned for free. I know how expensive that could be so having it done for free is a really great thing. They have gone through and repainted and recarpeted the building. It is a very nice place to live.

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                                              PV2Hoffman

                                              Resident 2010

                                              5.0

                                              10/3/2010

                                              BEST APARTMENTS IN FORT WAYNE!!!

                                              I have lived in a couple aparments, including Canterbury, Stone Pointe, and Dupont Lakes, but when I got home from doing the military thing, I decided to look for something better. My wife and I did a 3 day tour of nearly every reputable apartment in Fort Wayne. The first one we tried was Fountain Lake, I knew from that one visit that this was going to be the future home for my wife and child. All the amenities, floorplan, neighbors, atmosphere, and all were great, but what really sold me was the office staff. Joe especially is the most honest and helpful leasing agent you'll ever have the pleasure of doing business with. The building has awesome security features that are absent in all other apartment complexes. In detail, anyone who does not live in the building, cannot access it. Only those who lease are given a building key, sometimes a pain, but very safe feature. It is a smaller, tight knit community, and one of the few who actually pays attention to who there are letting in the place. The floorplans are huge! I have a bigger bedroom than most 2500 Sq ft houses do! And what is especially nice is that the company continues to invest in itself. Since ive been here (3 months) they have redone the entire carpet in every single buildings, put in better windows in every window in every building, repaint all the hallways, and repaint all the doors. The maintenance staff is hardworking and friendly, and does an excellent job with the renovations. Fountain Lakes is also in an ideal location, being located close to IPFW, kroger, Wal-Mart, Target restaurants, the mall, and enertainment. Fountain Lakes is a massive improvement over those other "reputable" complexes listed above, and i wouldnt want to live anywhere else!

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                                                NYCpatriot1243

                                                Resident 2006 - 2010

                                                5.0

                                                9/30/2010

                                                Fountain Lake Apartment Homes Review

                                                Moving to Fort Wayne after living in New York City was really tough because of the apartments i was used to in NYC. i was looking at apartments all over Fort Wayne and this was the only apartment that really stood out. The atmosphere is very welcoming and all the neighbors are like family. The maintenance of the facility is very clean which makes it nice for when our children go out to play. The apartment themselves are wonderful. The person who leased us the apartment was very polite and very professional. i love how spacious the rooms are and how well each room flows within the apartment.

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                                                  Prospective Resident 323130

                                                  ProspectVisited 2010

                                                  5.0

                                                  9/30/2010

                                                  Visit

                                                  I have been researching the apartment complexes in the area for my daughter who is hoping to move to an apartment within a year or so. I visited the property on a Saturday and was taken for a tour by Joe. I looked at 2 bedroom apartments. They were all spacious and clean. He was kind enough to answer questions regarding security, grounds, rent and anything else I could think of. It is a nice property and I will reccommend it to my daughter when she gets ready to move. Also, love that it is so close to IPFW. As I have continued my research I came across this website and jsut wanted to say thank you Joe for your time!!

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C+
                                                    C+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 6 reviews)

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    6

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Dishwasher
                                                    • Elevator
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    This community is managed by

                                                    In Good Company

                                                    A
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    How is Fountain Lake Apartment Homes Rated?
                                                    Based on 293 number of votes by renters, Fountain Lake Apartment Homes is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Fountain Lake Apartment Homes?
                                                    Fountain Lake Apartment Homes is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Fountain Lake Apartment Homes is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Fountain Lake Apartment Homes?
                                                    Fountain Lake Apartment Homes is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Fountain Lake Apartment Homes?
                                                    Fountain Lake Apartment Homes is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Fountain Lake Apartment Homes is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Fountain Lake Apartment Homes?
                                                    Fountain Lake Apartment Homes is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Who manages Fountain Lake Apartment Homes?
                                                    In Good Company
                                                    What is the pet policy at Fountain Lake Apartment Homes?
                                                    No pet policy available

                                                    Check Availability

                                                    Fountain Lake Apartment Homes

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Fountain Lake Apartment Homes is an apartment in Fort Wayne in zip code 46835. This community has a 0 Bed, 0 Bath Nearby cities include Wayne, New Haven, Grabill, Woodburn, Ossian, Roanoke, Monroeville, Garrett, Columbia City, Auburn, Avilla, Markle, and Antwerp.