A-
A-
Award Winner
3611 Washington Street, Boston, MA 02130

4.4

(475 Reviews & Surveys)
$2,359 - $7,555/mo

Reviews

4.4 rating

329 total reviews

(

323 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Prospective Resident 1249760

Verified ProspectVisited 2024

5.0

5/8/2024

I enjoyed the property. I just wish the prices were more affordable. The location was convenient. Close to public transportation. I also love the decor and the extra amenities thar the property has to offer.

    Property Manager Response

    5/8/2024

    Thank you for your high rating and positive comments about our location, decor, and amenities. We understand your concerns about affordability and strive to provide value for our residents. We invite you to discuss any financial concerns with our office, as we may be able to provide some guidance.

    Updated Review

    Review Author Icon

    Current Resident 1125653

    Verified Resident 2023 - 2024

    4.7

    5/6/2024

    I have liked living in this community so far. The property management staff and reception staff are friendly and very helpful and informative. The maintenance staff get back to you quickly, usually within one to two days of submitting a request.

      Property Manager Response

      5/7/2024

      We appreciate your positive review and are glad to hear that you're enjoying your experience in our community. It's wonderful to know that our team has been helpful and responsive to your needs. We strive to provide prompt service, especially when it comes to maintenance requests. Thank you for choosing our community as your home.
      Review Author Icon

      Current Resident 1249142

      Verified Resident 2022 - 2024

      5.0

      5/6/2024

      Metromark is a great place to live. Extremely close to public transit, and located in the heart of Jamaica Plain, I feel like just about all of Boston is at my fingertips. Location and amenities are super important to me -- it's hard to beat Metromark's price point for all of the conveniences it offers.

        Property Manager Response

        5/6/2024

        Thank you for the 5-star rating and for sharing your positive experience. We're delighted to know that you appreciate the location and amenities of our community. We strive to provide a convenient and enjoyable living environment for all our residents. Your satisfaction is our top priority. Thank you for choosing to make your home with us.
        Review Author Icon

        Current Resident 1246649

        Verified Resident 2023 - 2024

        2.7

        4/24/2024

        The train noise of the apartment is too loud. The leasing office staffs are not help at all. What they say is inconsistent I lost my package twice while 6 month living There's always a weird smell in the elevator The elevator brakes too often

          Property Manager Response

          5/3/2024

          We regret to hear your review and while some of the concerns are out of our control we strive to make your time living in our community enjoyable. We encourage you to reach out to our office so we can discuss these matters further. We're committed to improving your living experience.
          Review Author Icon

          Current Resident 1246119

          Verified Resident 2023 - 2024

          5.0

          4/22/2024

          nice community, good neighborhood, beautiful and spacious garage, good neighbors, safe garage, the management is cautious, caring, dedicated and on point to their job. the cleaners are awesome. nice gym equipment available for use at anytime.

            Property Manager Response

            4/22/2024

            We're thrilled to hear that you're enjoying the community and its amenities. It's wonderful to know that our management and cleaning teams are meeting your expectations. Thank you for sharing your positive experience!
            Review Author Icon

            Prospective Resident 1239924

            Verified ProspectVisited 2024

            1.2

            4/1/2024

            Lackluster and frustrating. Staff changes too often and no one has any information regarding affordable units. Online isn't up to date regarding unit availability and the AI bot who emails you constantly doesn't have any realtime apartment information complete waste of time touring the property staff are rushing. Animals are a priority at this property not families and that's not any place I want to reside.

              Review Author Icon

              Current Resident 1236400

              Verified Resident 2023 - 2024

              4.2

              3/19/2024

              good overall. I am pretty enjoy everything. Especially the lobby, feels like home. Events will be hold frequently. There will be free food offered. And I also pretty enjoy the time in the game room. Gym is also good

                Property Manager Response

                3/19/2024

                We're so pleased to hear that you're enjoying the overall experience, especially the homely feel of the lobby, frequent events, game room, and gym. We strive to create a welcoming and enjoyable environment for all. Thank you for sharing your positive experience!
                Review Author Icon

                Prospective Resident 1235989

                Verified ProspectVisited 2024

                5.0

                3/18/2024

                I think MetroMark is gorgeous! I would love to make it my new home since it's so close to public transit, small businesses, and walking trails! The courtyard is also a huge plus since I love to be outside!

                  Property Manager Response

                  3/18/2024

                  We're so pleased to hear that you find our community appealing, especially the proximity to public transit, local businesses, and walking trails. We're also glad you appreciate our outdoor spaces. We hope to welcome you to your new home soon!
                  Review Author Icon

                  Current Resident 1231603

                  Verified Resident 2024

                  5.0

                  3/4/2024

                  My experience from applying to being approved to moving in was exceptional. Kaeleen, the leasing agent answered every question I had and made the process so easy. The entire Metromark team from the concierge to the maintenance staff and property manager have been welcoming, answered all of my questions and have promptly responded to any service/maintenance requests and fixed the issues. I've been very pleased thus far with my MetroMark experience and would not hesitate to recommend MetroMark for apartment living in Jamaica Plain.

                    Property Manager Response

                    3/4/2024

                    We're thrilled to hear about your exceptional experience with us! Kaeleen and the entire MetroMark team strive to provide top-notch service, and we're glad to hear that you found the application process easy and that all your questions were answered promptly. We appreciate your recommendation and look forward to continuing to exceed your expectations during your time with us. If you ever need anything, please don't hesitate to reach out. Welcome to MetroMark!
                    Review Author Icon

                    Prospective Resident 1221228

                    Verified ProspectVisited 2024

                    5.0

                    1/29/2024

                    We had a great experience! We are looking to move for 9/1 and really enjoyed Metromark and hope the rates stay the same closer to when we are ready to move. Angelo was excellent at showing us several units and the amenties the building had to offer.

                      Property Manager Response

                      1/29/2024

                      We're thrilled to hear about your great experience! Angelo and our team are dedicated to providing excellent service and showcasing the wonderful amenities at Metromark. As you consider your move, feel free to reach out if you have any questions or need further assistance.
                      Review Author Icon

                      Current Resident 1219844

                      Verified Resident 2023 - 2024

                      5.0

                      1/24/2024

                      A nice friendly neighbourhood , friendly staff . Very convinient for public transport. Very well maintained , well organized. I am glad that my friend has reffered me here . Beautiful view. I would definitely recommend.

                        Property Manager Response

                        1/24/2024

                        Thank you for your awesome review! We strive to provide the best apartment living, so we re happy to read that you enjoy our location, apartment features, and convenience! We look forward to continuing to provide you with a wonderful living experience at MetroMark.

                        Updated Review

                        Review Author Icon

                        Current Resident 1109489

                        Verified Resident 2023 - 2024

                        4.7

                        1/5/2024

                        Overall, this is a nice place to live. The staff is very helpful and friendly, and we've found our neighbors to be very kind as well! Super convenient location (right next to the train station), nice amenities, reasonable pricing (for the area).

                          Property Manager Response

                          1/5/2024

                          We are so pleased to know how much you enjoy our community, and we're so happy that our team provided you with an excellent service. We look forward to catching up with you soon. Have a wonderful rest of your day!
                          Review Author Icon

                          Prospective Resident 1214061

                          Verified ProspectVisited 2024

                          5.0

                          1/4/2024

                          The community seems peaceful and quiet, I love that the apartments are close to the bus and train station. I also love the community amenities such as the gym and the lounge areas. The one bedroom units were really spacious.

                            Property Manager Response

                            1/4/2024

                            Thank you for your awesome review! We strive to provide the best in apartment living, so we re happy to read that you are enjoying our location, amenities, and convenience! We look forward to continuing to provide you with a wonderful living experience at MetroMark.
                            Review Author Icon

                            Current Resident 1208128

                            Verified Resident 2023

                            3.3

                            12/13/2023

                            I have had an extremely poor experience with management/customer service. I have had many problems since the leasing process and it was poorly and inappropriately handled by staff. Staff were not forthcoming with information and they were not answering my questions clearly.

                              Property Manager Response

                              12/18/2023

                              We are alarmed to read about your experiences so far with our team, and we want to make it right. Please stop by our office when you have a moment, and we would be happy to speak with you regarding your review.

                              Updated Review

                              Review Author Icon

                              Current Resident 440116

                              Verified Resident 2017 - 2023

                              2.5

                              12/11/2023

                              Not so great after Kelly and Sean left, it's Been a revolving door of staff and no one really cares for this place. Management isn't respected because of this. This place is like a hotel to be very honest.

                                Property Manager Response

                                12/18/2023

                                We're sorry to read this review and hope that we can have an opportunity to turn this around. It's not our intention to cause you any trouble, and we would like to help clear up any misunderstandings. When you have a moment, please stop by our office, and we would be happy to speak with you regarding your review.
                                Review Author Icon

                                Prospective Resident 1205426

                                Verified ProspectVisited 2023

                                4.8

                                12/6/2023

                                When I toured the apts I told agent that I was receiving a housing voucher in the same week I toured the apt. Since the beginning he told me the prices for people with voucher but never mentioned there was a waiting list, and by this I wouldn't be able to apply and move in right away. Right after I received the voucher, and called for the application happens that I was told about all this. I felt I my time was wasted and the agents as well. Maybe you have people that tour the building for no reason but I was very talkative about this since the beginning. Overall, the agent was great, very polite, very knowledgeable and friendly.

                                  Property Manager Response

                                  12/6/2023

                                  Thank you for your wonderful review. It means a lot to us that you had a great tour and enjoyed everything our community has to offer. We're sorry to hear that you won't be joining our community. Please contact our office directly at your earliest availability. We hope to take care of any outstanding matters as soon as possible.
                                  Review Author Icon

                                  Current Resident 1204844

                                  Verified Resident 2022 - 2023

                                  3.3

                                  12/4/2023

                                  MetroMark is a great place to live, with very easy access to the orange line for seamless commute into the city. Rooms are in good condition and very spacious. Paying rent is also very easy on their portal.

                                    Property Manager Response

                                    12/6/2023

                                    Thank you for your awesome review! We strive to provide the best in apartment living, so we re happy to read that you are enjoying our location, amenities, and convenience! We look forward to continuing to provide you with a wonderful living experience at MetroMark.
                                    Review Author Icon

                                    Current Resident 1204656

                                    Verified Resident 2023

                                    5.0

                                    12/4/2023

                                    I love it here. Clean, quiet and super convenient for public transportation. The staff are friendly and professional. I've been living in this development for 2 years and I've never had any issues. The is by far the best place I've ever lived.

                                      Property Manager Response

                                      12/6/2023

                                      Thank you for your review of MetroMark! We are so happy to hear that our community is quiet and that our location is pleasing to you. We are confident that you will continue to enjoy our community for years to come.
                                      Review Author Icon

                                      Prospective Resident 1201080

                                      Verified ProspectVisited 2023

                                      5.0

                                      11/20/2023

                                      Community is beautiful. The leasing agent Kaeleen who gave the tour did a great job of explaining in detail and answering any questions I had. Kaeleen offered water and when I mentioned my knee was sore she took into account and started to use the elevator instead of the steps

                                        Property Manager Response

                                        11/21/2023

                                        Thank you so much for your feedback. We're happy to hear that Kaeleen provided you with such an excellent tour and introduction to MetroMark. Our team is always happy to help, so please let us know if you have any further questions about starting the leasing process.
                                        Review Author Icon

                                        Current Resident 1197761

                                        Verified Resident 2022 - 2023

                                        4.5

                                        11/8/2023

                                        I love living at the metromark the staff is always helpful & my apartment is clean and up to date. Maintenance always fixes my issues quickly. Pet friendly & so close to the orange line. Price is better compared to other places to live

                                          Property Manager Response

                                          11/20/2023

                                          We're so glad to hear that our maintenance team has been so helpful to you. It's our pleasure to provide the very best services at MetroMark, and to give our residents the comfortable lifestyle they deserve.
                                          Review Author Icon

                                          Current Resident 1197686

                                          Verified Resident 2023

                                          3.8

                                          11/8/2023

                                          So far it's good, I just wish there was more ease of access to the mail and the machines that don't work in the gym are fixed promptly. I love the location though it is close to the T which is important to me

                                            Property Manager Response

                                            11/20/2023

                                            Thank you for taking a moment to share your thoughts and experience, MetroMark. If you'd like to discuss your feedback in greater detail, please contact our office. We're always happy to help!
                                            Review Author Icon

                                            Current Resident 1195572

                                            Verified Resident 2023

                                            4.8

                                            11/3/2023

                                            The process for applying to and moving in was very quick and easy. What sold us during the tour was how well Kaeleen from the leasing office knew the residents and how personable and responsive she was throughout the process of joining the community. The amenities are great and there are many spaces to change scenery if you work from home. Appreciate the diversity in residents and the valet trash pick up and package concierge are a plus!

                                              Property Manager Response

                                              11/5/2023

                                              We're so glad to hear that you had a positive experience with our team and that you're enjoying your new home. It's great to know that Kaeleen was able to assist you effectively during your move-in process. We appreciate your feedback and look forward to continuing to provide a great living experience!
                                              Review Author Icon

                                              Current Resident 1183796

                                              Verified Resident 2023

                                              3.5

                                              9/25/2023

                                              The apartments are firstly super expensive. The lease contract had no flexibility at all. My roommate had to leave the city for his new job and I was not allowed to change the lease candidates and because of which I had to pay the whole rent myself which was unexpected and humongous paycheck I made to squander every month. The locality sucks and there are no proper convenience stores or grocery shops and everything that is there closed pretty early. And Gym is not really a Gym for serious workout buddies. They do not have bench press, no deadlifts and no weight section at all. It's complete cardio and a small yoga room with a TV.

                                                Property Manager Response

                                                9/25/2023

                                                We regret to read this review and would like the opportunity to speak with you in person about some concerns you mentioned please visit our community office when you have a moment. What we can share with you is that we are planning improvements to our fitness center and will consider some of the items you mentioned here. We look forward to assisting you further.
                                                Review Author Icon

                                                Prospective Resident 1182464

                                                Verified ProspectVisited 2023

                                                5.0

                                                9/20/2023

                                                My experience was very pleasant I enjoyed very much. Every one was very courteous and very helpful. All my questions and concerns were addressed and answered. I have a small dog so I very pleased they have a place for him that was one of my concerns and I was very impressed about all the amenities for pets overall it's a wonderful environment for my children my dog and myself.

                                                  Property Manager Response

                                                  9/20/2023

                                                  We're thrilled to hear that you had a pleasant experience and found our team to be courteous and helpful. We strive to create a wonderful environment for all our residents, including our four-legged ones. Thank you for your positive feedback!

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 893459

                                                  Verified Resident 2021 - 2023

                                                  5.0

                                                  9/11/2023

                                                  I love it here. This community is quiet but friendly and the commute to the MBTA is only a 5 minute walk! We have plenty of dining options in the area and 2 breweries close by if that is for you. Metro Mark is our home and we love it

                                                    Property Manager Response

                                                    9/14/2023

                                                    We're happy to hear that you're enjoying your experience with us, particularly the quiet yet friendly community and the convenient location. We'll be sure to keep up the excellence here at MetroMark!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 504 - 571 sq. ft.

                                                    $2,359 - $2,437

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    One Bedroom with Den

                                                    1 Bed, 1 Bath | 797 sq. ft.

                                                    See Floor Plan Details

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 652 sq. ft.

                                                    $2,695 - $3,244

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Two Bath Deluxe

                                                    2 Beds, 2 Baths | 1,143 sq. ft.

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath with Den

                                                    2 Beds, 2 Baths | 1,044 sq. ft.

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath

                                                    2 Beds, 2 Baths | 933 - 964 sq. ft.

                                                    $3,652 - $4,386

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom Two Bath

                                                    3 Beds, 2 Baths | 1,194 sq. ft.

                                                    See Floor Plan Details

                                                    Three Bedroom Two Bath Deluxe

                                                    3 Beds, 2.5 Baths | 1,246 sq. ft.

                                                    $5,380 - $7,555

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 13 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.2

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores (from 146 surveys)

                                                    Post-Tour Survey

                                                    4.1

                                                    Move-In Survey

                                                    4.1

                                                    Maintenance & Support Survey

                                                    4.6

                                                    Lease Renewal Survey

                                                    4.0

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    13

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    92.31%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.69 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Attached Parking
                                                    • Private Parking Area
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: *breed restrictions | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $50. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-hour management availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bike Racks
                                                    • Bike Workshop
                                                    • Business Center
                                                    • Clubhouse
                                                    • Concierge
                                                    • Courtyard
                                                    • DishWasher
                                                    • Disposal
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Green Friendly Community
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • LEED Certification for a Green Living
                                                    • Large Closets
                                                    • Media Center
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet Wash Stations
                                                    • Premium Countertops
                                                    • Premium Flooring
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • View
                                                    • Window Coverings
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                                                    Leasing

                                                    Experience MetroMark and enjoy the sophistication of living in a chic and active neighborhood known for its art, culture and green space. Choose from a studio, one-, two-, or three-bedroom apartment to fit your lifestyle. Apartment homes are finished with designer-selected colors, stainless appliances, quartz countertops, and in-home laundry. Enjoy outdoor courtyards, grills and fire pits, a stunning rooftop lounge, an after-hours concierge, bike workshop, yoga room and pet grooming station! Conveniently located near the Orange Line and commuter rail, MetroMark is the ultimate home base in Jamaica Plain just minutes away from Downtown Boston.
                                                    Show Less

                                                    Leasing Options

                                                      • 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 05:00 PM
                                                    • Wednesday: 02:00 PM - 06:00 PM
                                                    • Thursday - Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    John M. Corcoran & Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MetroMark Rated?
                                                    Based on 475 number of votes by renters, MetroMark is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MetroMark?
                                                    MetroMark is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MetroMark is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MetroMark?
                                                    MetroMark is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is MetroMark?
                                                    MetroMark is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MetroMark is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MetroMark?
                                                    MetroMark is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 92.31% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.69 days to their community reviews in the past year.
                                                    Who manages MetroMark?
                                                    John M. Corcoran & Company
                                                    What is the pet policy at MetroMark?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: *breed restrictions | Restrictions: None
                                                    Cats Allowed
                                                    Rent: $50
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    MetroMark is a 504 - 1,246 sq. ft. apartment in Boston in zip code 02130. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,359 - $7,555. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Brookline, Charlestown, Cambridge, Jamaica Plain, Allston, East Boston, Somerville, Dorchester, Brighton, and Dorchester Center.