A-
A-
Award Winner
3611 Washington Street, Boston, MA 02130

4.4

(475 Reviews & Surveys)
$2,359 - $7,555/mo

Reviews

4.4 rating

329 total reviews

(

323 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 1178222

Verified Resident 2023

4.3

9/8/2023

Its okay. Gym is in terrible condition. Its okay. Gym is in terrible condition. Its okay. Gym is in terrible condition. Its okay. Gym is in terrible condition. Its okay. Gym is in terrible condition. Its okay. Gym is in terrible condition.

    Property Manager Response

    9/8/2023

    Thank you for reaching out. We appreciate resident feedback and would like to learn more about your experience. Please contact our office when you have a moment, we're happy to assist you!
    Review Author Icon

    Current Resident 1173699

    Verified Resident 2022 - 2023

    5.0

    8/25/2023

    I've been very happy with living at Metromark. People who live in the building are very nice. It's a diverse community. My family and I feel safe. Management is prompt and very helpful. I would say the #1 positive thing is the maintenance , things will break down, but their team will fix promptly. Paid parking is always available. Package delivery is smooth...etc Defiantly recommend.

      Property Manager Response

      8/25/2023

      We're so happy to hear about all of the things you love most about our community. We work hard to provide a wonderful place for residents to call home, so we are thrilled that you're enjoying everything we have to offer. Please know that we'll continue to do our best and hope to have you as a happy resident for years to come!
      Review Author Icon

      Current Resident 1161303

      Verified Resident 2022 - 2023

      4.2

      7/19/2023

      Good apartment, with nice experience and good services. Convenience and quiet. The rent is reasonable and apartment area is big. Really recommend you to join this community and have a good experience.

        Property Manager Response

        7/20/2023

        It's a pleasure to earn positive recognition like yours! Our team is grateful to receive such positive feedback and we look forward to keeping up the excellence here at MetroMark.
        Review Author Icon

        Current Resident 1161278

        Verified Resident 2023

        5.0

        7/19/2023

        It's a great community with high quality property management and service. The room is comfortable and nice. All the neighbours I have meet are friendly. Pets owners can control their pets in the elevator.

          Property Manager Response

          7/20/2023

          We re lucky to have you as a resident of our community. MetroMark is a wonderful community to call home, so we re glad you agree! Thank you for your review.
          Review Author Icon

          Current Resident 1160492

          Verified Resident 2023

          5.0

          7/17/2023

          Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

            Property Manager Response

            7/17/2023

            We appreciate you giving us five stars! We're glad you had a great experience and we look forward to continuing to exceed your expectations!
            Review Author Icon

            Prospective Resident 1158881

            Verified ProspectVisited 2023

            4.8

            7/12/2023

            My experience at MetroMark has been more than satisfactory. It was a very wholesome experience. The staff were very friendly, the community was very clean, the community provides all the necessities and the needs in order for a tenant to have a well rounded day without needing to leave the community.

              Property Manager Response

              7/12/2023

              Knowing how much you love our community means the world to our team. Thank you for the stellar review and recognition.
              Review Author Icon

              Current Resident 1158101

              Verified Resident 2022 - 2023

              5.0

              7/10/2023

              Very well built apartments. The central HVAC system works very well in hot summer and winter with very low energy bill costs. Minimal noise from neighbors both adjacent and upstairs can be heard. The common areas are always super clean. Big fan of the gas grills in the courtyards. The staff are always super friendly and helpful. Big shout out to the package concierge. One thing that i wish would change is opening the roof in winter. It would be nice to experience a snow day from there.

                Property Manager Response

                7/10/2023

                Thank you for your review of MetroMark. We're so thankful that you shared everything you love most about our community, and we're excited to continue providing you with the best in apartment living.
                Review Author Icon

                Prospective Resident 1155856

                Verified ProspectVisited 2023

                5.0

                7/3/2023

                My experience with MetroMark was very pleasant and friendly I loved the fact when i walked though the door I was welcomed with open arms and the staff was super friendly.. MetroMark is definitely a place I would call home

                  Property Manager Response

                  7/3/2023

                  It makes us happy to hear that you have felt welcomed since day one. We are lucky to have you as part of this community, and we hope to see you around soon!
                  Review Author Icon

                  Current Resident 1153694

                  Verified Resident 2021 - 2023

                  5.0

                  6/26/2023

                  The staff at all levels have been accommodating and effective in making MetroMark feel like home. From maintenance requests to the concierge and front office support, I have been very happy with my experience.

                    Property Manager Response

                    6/26/2023

                    We do our best to ensure a five-star experience and ensure community upkeep, so thank you for taking the time to recognize our efforts in doing so. If there's ever anything you need, please don't hesitate to let us know. Thank you, and have a great rest of your day!
                    Review Author Icon

                    Current Resident 1152973

                    Verified Resident 2023

                    3.5

                    6/23/2023

                    I've only been here for a few days, but great so far! A few of the appliances were worn down at move in but working on getting that fixed. The move in process was quick and easy, very great location (next to T)!

                      Property Manager Response

                      6/30/2023

                      Thank you for taking the time to share your feedback! We're glad to hear that you're enjoying the location and had a quick and easy move-in experience. If you ever need anything, please don't hesitate to reach out to our office!
                      Review Author Icon

                      Prospective Resident 1151761

                      Verified ProspectVisited 2023

                      5.0

                      6/19/2023

                      ????I I believe what I said already speak for itself my best friend owns roslindale House of Pizza Miss Mary we have five young children eldest being 37 five granddaughters they're not just mind their hers as well she's even pleased that I'm moving in there that goes a Galaxy away if the ones in my life are children please so my an our next location there's nothing more that needs to be said about Metro Mart home is where your heart is ??????God bless

                        Property Manager Response

                        6/19/2023

                        Thank you for the stellar review! It is always rewarding to hear that our residents are thoroughly enjoying their stay with us. We look forward to serving you throughout your time at MetroMark
                        Review Author Icon

                        Current Resident 1149492

                        Verified Resident 2022 - 2023

                        3.7

                        6/12/2023

                        Dog friendly. Gym. Dog run. Rooftop hangout. Friendly neighbors. Loud traffic and first responders all day. Rent expected to increase 25% or $500 per month per one neighbor with lease ending. I wouldn't spend $2700 for a studio here but it is a desperate housing marketing so if you have a ton of money, it's a good spot.

                          Property Manager Response

                          6/15/2023

                          We appreciate your feedback at MetroMark. It's important to note that our prices are determined by the market and are consistent with similar communities offering the same amenities and services. We invite you to stop by our office so we can have a constructive conversation about your concerns. Thank you.

                          Updated Review

                          Review Author Icon

                          Current Resident 1042304

                          Verified Resident 2022 - 2023

                          5.0

                          6/9/2023

                          Best experience ever. The maintenance staff is extremely dedicated to their job and they do a great job of making sure issues are handled in a timely manner. The concierge and leasing staff are always available to answer questions and make sure we have access to everything we need. I don't know if many apartment buildings that provide the quality of service that MetroMark provides.

                            Property Manager Response

                            6/12/2023

                            We are so pleased to read that you're having a great time at MetroMark and we're delighted that our staff has exceeded your expectations! Thanks for choosing to call our community home.
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                            Current Resident 1145034

                            Verified Resident 2022 - 2023

                            4.7

                            5/29/2023

                            Good value for money that you're paying rent. The best part of it is the garage since it is covered so you'll never have to shovel snow and proximity to the train station. If something goes wrong in the apartment, they fix it pretty quick. There are also some nice amenities take advantage of.

                              Property Manager Response

                              5/29/2023

                              Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the affordability of your rent and appreciate the added convenience of the covered garage. Our team takes pride in addressing any maintenance issues promptly, ensuring a comfortable living experience for our residents. We're glad you can also enjoy the amenities available to you. We'll continue to do our best and are always available at our office if you need anything!

                              Updated Review

                              Review Author Icon

                              Current Resident 1032824

                              Verified Resident 2022 - 2023

                              4.3

                              5/8/2023

                              Lovely apartment! Very convenient: near to restaurants, groceries and the T station. Concierge service is very good! Trash collection is easy. Has a gym, parking garage, etc. i love living here! ????????????

                                Property Manager Response

                                5/10/2023

                                Thank you for sharing your positive experience living in the apartment! We're glad to hear that you appreciate the convenient location, concierge service, and amenities like the gym and parking garage. If there's anything we can do to continue exceeding your expectations, let us know!
                                Review Author Icon

                                Current Resident 1138527

                                Verified Resident 2021 - 2023

                                5.0

                                5/8/2023

                                Our apartment is beautiful, spacious, quiet and conveniently located. The office staff are friendly and helpful. I feel that our rent is fair for the space, amenities, and location of our apartment. We are in our 2nd lease at MetroMark and plan to sign a third. Would highly recommend this community.

                                  Property Manager Response

                                  5/8/2023

                                  Thank you for continuing to call our community home! It's our pleasure to provide a wonderful experience here at MetroMark and we look forward to continuing your pleasant experience.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 987595

                                  Verified Resident 2021 - 2023

                                  2.7

                                  4/19/2023

                                  There have been many maintenance issues with the apartment but fortunately they are usually dealt with quickly. Management has changed a lot and maintenance of communal spaces hasn't always been consistent. Doors are often broken, there are significant issues with elevators and fire alarms, and gym equipment is left broken for months at a time. Overall the amenities are poor for the rent price. The only saving grace is Joel at the concierge desk who is the most helpful person in the building.

                                    Property Manager Response

                                    4/22/2023

                                    Thank you for recommending ways in which we can best improve our community. Would you have a moment to talk more about these suggestions in person? We'd love for you to stop by our office so we can get the ball rolling on those maintenance requests.
                                    Review Author Icon

                                    Current Resident 901042

                                    Resident 2021 - 2023

                                    2.3

                                    4/18/2023

                                    Don’t move if you have unexpected life events

                                    Honestly, the sad part is originally I would have given this place a better review. But with the circumstances as they are, I'm fairly upset with the apartment complex currently and if I had known two years ago this would have been where I was at, I probably would have gone with a different complex. First and foremost, if you intend on having any unexpected life changes I would suggest a different complex. MetroMark makes you sign a 90 (NINETY) Day Lease Break agreement, and I fairly certain when you are breaking a lease you generally do not know THREE months ahead of time that you are breaking this lease. In my case it is that I was offered a job on the west coast. Secondly, they also do not allow subletting. So even if you find a suitable person to take over your lease, they won't allow it. You also are not allowed to add a roommate until your lease is over - so couples looking to potentially move in together please be aware of this. Lastly, they will not work with you on the renewal amounts. This renewal cycle they wanted to raise my rent $450 - and while the potential new renter I had in line was willing to sign the renewal if they met him halfway, I was told that the amounts were as they stand. Yes, it is a pet friendly community, but most people don't pick up after their dogs (I am a dog owner and while I appreciate the available dog bags people rarely use them). The only reason this is a two star and not a one star because I am frankly very angry they are not willing to work with their residents when it comes to life changing events, is the cleaning staff is very kind and do their best to keep the building clean. Do with this review what you will, but please make sure you take a look at your leases before you sign them - especially since this place has shown they're just in it for the money grab. Ask for a lease example for any place you apply to and make sure the terms fit what you are looking for, because frankly if the last three years have taught us anything, you never know what life throws you and I suggest finding a more sympathetic apartment complex.

                                      Property Manager Response

                                      4/22/2023

                                      Thank you for reaching out, Catherine. It is our goal to provide residents with a great living experience and we'd appreciate the chance to improve your stay. When you have a moment, please stop by the office to go over your concerns in more detail. We are more than happy to speak with you and clear up any confusion in regard to the rules and lease agreement. We hope to hear from you soon.
                                      Review Author Icon

                                      Current Resident 1126373

                                      Verified Resident 2020 - 2023

                                      5.0

                                      3/29/2023

                                      Professional, helpful and friendly staff. Always ready to assist and answer any questions in a timely manner. If you have any issues with electrical, plumbing in your unit, they are swift to assist on your work orders submitted right away. Very good service overall.

                                      Property Manager Response

                                      3/29/2023

                                      Thanks for your review! Our team is committed to providing our residents with the best, so we re happy to read that you ve experienced our high-quality service firsthand.
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                                      Current Resident 1115905

                                      Verified Resident 2021 - 2023

                                      4.5

                                      2/24/2023

                                      We were initially unsure about moving into an apartment complex but so glad we did! We love the grills and roof deck plus having the gym in the building is so easy! I don't have to worry about packages because they are safely stored. We get the trash picked up from our unit most nights which doesn't sound like a big deal but is just one less thing to think about with busy lives. When we were having issues with people not cleaning up after their dogs, management addressed the concern appropriately though it did take some time. Some of the elevators do break down sometimes so if you require elevators for access, I would choose a low floor. Utilities are cheaper than most Boston units because the building is newer. Noise is not an issue and often we feel like we're in our own fancy world!

                                        Property Manager Response

                                        2/25/2023

                                        The MetroMark team is delighted by your review. Thank you for letting us know how much you enjoy our community. We're happy to have you as a resident and hope you continue to love it here!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 791591

                                        Verified Resident 2016 - 2023

                                        4.3

                                        2/15/2023

                                        Experience has been well. There's opportunities to build rapport with neighbors during building events. Conceirge services is also extremely helpful and nice. I would recommend this community to others.

                                          Property Manager Response

                                          2/15/2023

                                          We are so grateful to have you as a happy resident here at MetroMark. Your residency is important to us and we hope you continue to enjoy your time in our community.
                                          Review Author Icon

                                          Current Resident 1105074

                                          Verified Resident 2023

                                          5.0

                                          1/23/2023

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                                            Property Manager Response

                                            1/23/2023

                                            Thank you for your 5-star review. We appreciate your recognition and will do our best to keep up the great work!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1079239

                                            Verified Resident 2022 - 2023

                                            3.7

                                            1/20/2023

                                            It's a big building we are strangers. It is difficult to create con unity. Perhaps creating a team plus help residents to reach out. Pot luck gatherings to get us involved and not create the company Coperatives

                                              Property Manager Response

                                              1/24/2023

                                              We appreciate your review of MetroMark. We would like the opportunity to discuss your concerns in further depth and work to improve your experience. Please visit our office when you have a moment.
                                              Review Author Icon

                                              Current Resident 1103878

                                              Verified Resident 2022 - 2023

                                              4.3

                                              1/18/2023

                                              This complex was clean and community space were well taken care of. The gym occasionally had equipment out of order, but the planet fitness is a block over. The green spaces were nice. Location is great! By the T, but also by a ton of parks and walking/outdoor spaces. The apartment was clean, no bugs/pests. The balcony was great to have. Heat/AC was easy to use. I didn't use the telecom at all. The breakers would pop frequently, but promptly fixed. Water from the faucet was delicious. Closets are big. Plenty of cabinet space. Valet trash was super convenient. Overall great experience

                                                Property Manager Response

                                                1/19/2023

                                                Welcome to MetroMark! We appreciate your feedback and are happy to read that your experience with us has been great thus far.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 895943

                                                Verified Resident 2020 - 2023

                                                3.5

                                                1/11/2023

                                                Customer service is going down. Expensive apartment = not justified for the way we are treated and quality of the space that we live in. Constantly have to fight to get anything done such as changing carpet that smells like dog piss from previous tenant.

                                                  Property Manager Response

                                                  11/13/2024

                                                  We regret to hear that your experience has not met your expectations. We understand your concerns regarding the condition of your home and are committed to addressing these issues. Please don t hesitate to contact our team directly so we can work together to resolve this matter and improve your living experience.

                                                  Floor Plans & Pricing

                                                  Studio

                                                  Studio

                                                  Studio, 1 Bath | 504 - 571 sq. ft.

                                                  $2,359 - $2,437

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  One Bedroom with Den

                                                  1 Bed, 1 Bath | 797 sq. ft.

                                                  See Floor Plan Details

                                                  One Bedroom

                                                  1 Bed, 1 Bath | 652 sq. ft.

                                                  $2,695 - $3,244

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Two Bedroom Two Bath Deluxe

                                                  2 Beds, 2 Baths | 1,143 sq. ft.

                                                  See Floor Plan Details

                                                  Two Bedroom Two Bath with Den

                                                  2 Beds, 2 Baths | 1,044 sq. ft.

                                                  See Floor Plan Details

                                                  Two Bedroom Two Bath

                                                  2 Beds, 2 Baths | 933 - 964 sq. ft.

                                                  $3,652 - $4,386

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Three Bedroom Two Bath

                                                  3 Beds, 2 Baths | 1,194 sq. ft.

                                                  See Floor Plan Details

                                                  Three Bedroom Two Bath Deluxe

                                                  3 Beds, 2.5 Baths | 1,246 sq. ft.

                                                  $5,380 - $7,555

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 13 reviews)

                                                  Noise

                                                  3.6

                                                  Grounds

                                                  3.9

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.2

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 146 surveys)

                                                  Post-Tour Survey

                                                  4.1

                                                  Move-In Survey

                                                  4.1

                                                  Maintenance & Support Survey

                                                  4.6

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  B+

                                                  Number of reviews in the past 365 days

                                                  13

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  92.31%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.69 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  Parking
                                                  • Covered Lot
                                                  • Garage Lot
                                                  • Surface Lot
                                                  • Attached Parking
                                                  • Private Parking Area
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $50. Comments: *breed restrictions | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $50. Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-hour management availability
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Bike Racks
                                                  • Bike Workshop
                                                  • Business Center
                                                  • Clubhouse
                                                  • Concierge
                                                  • Courtyard
                                                  • DishWasher
                                                  • Disposal
                                                  • Elevator
                                                  • Energy and Water Efficient Appliances
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Green Friendly Community
                                                  • Hardwood Flooring
                                                  • High End Appliances
                                                  • LEED Certification for a Green Living
                                                  • Large Closets
                                                  • Media Center
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pet Wash Stations
                                                  • Premium Countertops
                                                  • Premium Flooring
                                                  • Public Transportation
                                                  • Recreation Room
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • View
                                                  • Window Coverings
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                                                  Leasing

                                                  Experience MetroMark and enjoy the sophistication of living in a chic and active neighborhood known for its art, culture and green space. Choose from a studio, one-, two-, or three-bedroom apartment to fit your lifestyle. Apartment homes are finished with designer-selected colors, stainless appliances, quartz countertops, and in-home laundry. Enjoy outdoor courtyards, grills and fire pits, a stunning rooftop lounge, an after-hours concierge, bike workshop, yoga room and pet grooming station! Conveniently located near the Orange Line and commuter rail, MetroMark is the ultimate home base in Jamaica Plain just minutes away from Downtown Boston.
                                                  Show Less

                                                  Leasing Options

                                                    • 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Tuesday: 10:00 AM - 05:00 PM
                                                  • Wednesday: 02:00 PM - 06:00 PM
                                                  • Thursday - Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  John M. Corcoran & Company

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is MetroMark Rated?
                                                  Based on 475 number of votes by renters, MetroMark is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MetroMark?
                                                  MetroMark is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MetroMark is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at MetroMark?
                                                  MetroMark is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is MetroMark?
                                                  MetroMark is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  MetroMark is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at MetroMark?
                                                  MetroMark is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 92.31% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.69 days to their community reviews in the past year.
                                                  Who manages MetroMark?
                                                  John M. Corcoran & Company
                                                  What is the pet policy at MetroMark?
                                                  Dogs Allowed
                                                  Rent: $50
                                                  Comments: *breed restrictions | Restrictions: None
                                                  Cats Allowed
                                                  Rent: $50
                                                  Comments: | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 2.5 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  April 2026

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                                                  Baths

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                                                  Under New Management

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                                                  MetroMark is a 504 - 1,246 sq. ft. apartment in Boston in zip code 02130. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,359 - $7,555. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Brookline, Charlestown, Cambridge, Jamaica Plain, Allston, East Boston, Somerville, Dorchester, Brighton, and Dorchester Center.