4.4 rating
330 total reviews
(
324 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 667925
Verified Resident • 2019
4.2
9/23/2019
So far average? some things better done not so great compared to other places. The whole variable rent thing would normally make me say infinitely worse but I am reserving judgment since it's been a while since I rented. It's horribly disappointing that you take advantage of people like that and don't just advertise rates as standard and consistent. If I need to rent in future I will make it appoint to avoid any property that does this as it is disgusting in my opinion.
Current Resident 667791
Verified Resident • 2019
4.7
7/22/2019
As a young couple, the MetroMark apartments have been a great fit for us. It's a great value and the amenities (gym, parking, roof deck, and community entertainment rooms) are awesome. I have lived in other apartments in Jamaica Plain and living at MetroMark has been the best experience so far.
Current Resident 665509
Verified Resident • 2019 - 2020
3.8
5/13/2020
Dealing with office staff can be problematic as they always approach questions as an annoyance to them and with the assumption that the resident is doing something wrong, even when it is a simple miscommunication or error in billing or payment. Processes for things like parking seem illogical and only for the property management's benefit, not the resident. Residents are overall rude and do not obey common courtesies such as properly disposing of trash and recycling. Location is great and a good reason to stay, however there are a number of negatives.
Current Resident 659069
Verified Resident • 2017 - 2019
5.0
7/1/2019
Great community, staff are always nice and very helpful. Any maintenance requests are completed quickly and completely. Neighbors are nice and grounds are well maintained. Especially if you have a dog - this place is ideal!
Current Resident 658148
Verified Resident • 2019
4.0
6/28/2019
The community is nice however the stairwells smell quite a bit and do not seem to get cleaned. Additionally there seems to be an issues with the fire alarms making noise at all hours in multiple different apartments
Current Resident 653551
Verified Resident • 2019 - 2020
4.5
5/20/2020
From touring the building to signing the lease, getting the keys and moving in it was a very smooth process. The staff is very happy to assist in showing the ways different things work around the buildings and the community. With a quick commute to downtown it still has a quiet atmosphere to relax in.
Current Resident 652410
Verified Resident • 2018 - 2019
4.0
6/13/2019
Apartment is nice, amenities are nice too. Very close to the train. Pretty quiet building overall, I can play music though without having issues. The only problem I do have is with the showers. They don't maintain temperature well, at least mine doesn't. Too hot or too cold, some kind of energy efficient shower.
Current Resident 650638
Verified Resident • 2019
4.5
6/10/2019
Wonderful space, wonderful staff. The amenities, cleanliness, and friendly staff made us choose Metromark. We are excited to live in this space and hope to continue living here for the next four years!
Current Resident 643468
Verified Resident • 2017 - 2019
4.7
5/22/2019
Living here has been a great experience. The amenities are very good. The gym has most of the equipment you would ever need and there are numerous entertainment rooms. In the summer the rooftop garden is lovely.
Current Resident 639493
Verified Resident • 2019
4.8
5/20/2019
It has been really great so far. The amenities are awesome and the building feels new and great. The only thing is that this is luxury living with a luxury price. I just wish the utilities can included in the rent as it is very expensive to leave here. Regardless the dog friendliness of this community is phenomenal and part of the reason I moved in!
Current Resident 624632
Verified Resident • 2019
3.0
4/8/2019
I had a terrible move in experience, being that the manager at the office is not professional. She was not happy with me not doing my part of the work (not having a check ready the first thing in the morning and have a copy of signed lease ready for her). That is my fault, but she complains about it and having a really big attitude about it. The room itself is clean and well equipped. It has a dryer and washer at my place. The noise is something you cannot ignore, you can hear the orange line coming though the tunnel (forest hill) every 6 or 8 minutes as well as the commuter railway.
Current Resident 621348
Verified Resident • 2017 - 2019
4.8
8/30/2019
This is A very convenient place to live. The train station is less than a five minute walk from the building. Amenities are good. It's really convenient to have a gym on site. The valet trash service is very helpful. Friendly staff.
Current Resident 617843
Verified Resident • 2018 - 2019
4.7
3/20/2019
Metro Mark is one of the best apartment complexes I have ever lived in. It is incredibly clean and well run. The sense of community is top notch and the leasing staff are incredibly kind and well informed.
Current Resident 612175
Verified Resident • 2018 - 2019
5.0
3/6/2019
The property is well maintained. They work at there best to make sure the residents, are satisfied. The units are very gorgeous and nice appliances. The building is very quiet and peaceful and safe. They answer any of your concerns to the be best of there ability.
Current Resident 605392
Verified Resident • 2017 - 2019
4.2
5/10/2019
The staff is very friendly and attentive. All my visitors love the facilities and my apartment. I enjoy the big closets and the 2 spacious bathrooms. The trash valet is a big plus as well as the printer and gym
Current Resident 601177
Verified Resident • 2017 - 2019
3.2
2/5/2019
Overall this is a nice apartment complex. The staff is nice and the place is kept clean. They are mostly pet friendly (would like to be able to take the dog more places), but I do believe that they can enforce the residents to do a better job with cleaning up after their pets. The apartments are nice and well done, other than some bumps that can be felt on the floorboard the finishes in the kitchen is well done.
Current Resident 600336
Verified Resident • 2016 - 2019
3.5
2/4/2019
Management attention to this property has waned over the last few years. The office is slow to respond to requests and answers are not always correct. Common areas are not as well maintained now that the building is full. There is NOT a concierge on the premises except for limited times.
Current Resident 599537
Verified Resident • 2018 - 2019
4.3
2/1/2019
The experience is fine. The building is close to my office and the living space is efficient and comfortable. However, there is a significant issue with pet waste in the building. There is a strong smell of urine. Communal carpets must ripped out and replaced.
Current Resident 593806
Verified Resident • 2018 - 2019
4.5
3/11/2019
The apartment is nice and staff is very nice. I like the valet trash service and fast response of when there are issues. The pets sometimes could be issues the owners do not make sure their buddies behave. By that I mean pissy elevator and dog ---- at door step
Current Resident 592346
Verified Resident • 2017 - 2019
2.2
1/14/2019
Not worth the rent. Public space is always dirty and everything is broken : elevators, garage door, entrance doors. Very loud and always smells in public space. Poor response from office when issues arrive
Current Resident 590170
Verified Resident • 2018 - 2019
3.8
1/6/2019
This apartment is very new so the furniture and basic supplies are all in a nice condition. I like the way they contact all the residents by concierg emails and they're putting every effort to make the service better. The instructions before you move in are clear, there are staff collecting trash almost every day, leasing team is very friendly. They provide print service for free, the game room, public kitchen, barbecue area add more value to the whole living experience. If you're looking for a quiet and friendly neighborhood, this should be a nice choice.
Current Resident 199339
Verified Resident • 2018
5.0
12/21/2018
Great! Clean, affordable, close to public transportation, nice neighborhood, courteous neighbors, staff is professional, and helpful. I strongly recommend this place. Its safe with everything you need in close proximity
Current Resident 579922
Verified Resident • 2017 - 2019
5.0
9/13/2019
Excellent Great Awesome Peaceful I would recommend theses apartments to my friends and family. I love it here and great and so easy to get to places and to the train and buses and you can walk to many places
Current Resident 571927
Verified Resident • 2018
4.8
11/16/2018
Very welcoming community at Metromark. The residents are all nice and the leasing office staff are outstanding. The amenities are awesome. The staff are highly focused on customer service and meeting your needs.
Current Resident 566974
Verified Resident • 2018
4.3
11/5/2018
Terrific moving in experience - was able to hold an elevator for the duration of the move. The staff was friendly, and helpful - just moved in, but so far it has been great. The location is very dog-friendly, with a washing area, and several locations to walk your dog.
Studio
Studio, 1 Bath | 504 - 571 sq. ft.
$2,359 - $2,437
See Floor Plan Details
One Bedroom with Den
1 Bed, 1 Bath | 797 sq. ft.
See Floor Plan Details
One Bedroom
1 Bed, 1 Bath | 568 - 652 sq. ft.
$2,735 - $3,314
See Floor Plan Details
Two Bedroom Two Bath Deluxe
2 Beds, 2 Baths | 1,143 sq. ft.
See Floor Plan Details
Two Bedroom Two Bath with Den
2 Beds, 2 Baths | 1,044 sq. ft.
See Floor Plan Details
Two Bedroom Two Bath
2 Beds, 2 Baths | 876 - 964 sq. ft.
$3,652 - $4,386
See Floor Plan Details
Three Bedroom Two Bath
3 Beds, 2 Baths | 1,194 sq. ft.
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Three Bedroom Two Bath Deluxe
3 Beds, 2.5 Baths | 1,246 sq. ft.
$5,380 - $7,555
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 13 reviews)
Noise
3.6
Grounds
3.9
Safety
3.9
Office Staff
4.3
Maintenance
4.2
Neighborhood
4.6
Survey Scores (from 147 surveys)
Post-Tour Survey
4.1
Move-In Survey
4.1
Maintenance & Support Survey
4.6
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
13
Manager’s Review Engagement
Percentage of reviews responded to
92.31%
Manager’s Review Reply Time
Average time to respond to reviews
2.69 days
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MetroMark is a 504 - 1,246 sq. ft. apartment in Boston in zip code 02130. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,359 - $7,555. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Brookline, Charlestown, Cambridge, Jamaica Plain, Allston, East Boston, Somerville, Dorchester, Brighton, and Dorchester Center.