#2,015 #35 #183

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MAA Ayrsley

9005 Lenox Pointe Drive, Charlotte, NC 28273
(612 Reviews)
$1,258 - $3,383/mo

Move-In Specials

Lease Now for up to one month free! Certain exclusions may apply.

Reviews

4.1 rating

612 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1286061

Verified Resident ā€¢ 2024

10/10/2024

Great area to live in, but to many dogs. People don't clean up after them. Quiet and laid back, lots of places to eat. Movie theater in the area, not even a mile away. Good security that rides around often. Stores and shopping very close to the area

    Updated Review

    Review Author Icon

    Resident 551698

    Verified Resident ā€¢ 2023 - 2024

    10/9/2024

    For the most part our experience has been good. One of the office staff members is kind of rude I called one time to tell them that water gets into our storage room and she said well just file a claim with your renters insurance, and I told her so I have to file a claim every time it rains? she stood quiet. That's our only complaint

      Review Author Icon

      Resident 1284011

      Verified Resident ā€¢ 2023 - 2024

      10/3/2024

      - The appearance of the halls and stairways is always dirty. - Residents continue to have unleashed dogs and do not always pick up after their pets. - Why is there a minimum 200-character requirement to leave a review???

        Manager

        10/6/2024

        MAA Ayrsley
        Hello, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Ayrsley
        Review Author Icon

        Resident 1283665

        Verified Resident ā€¢ 2024

        10/1/2024

        Not a good experience, security is a none factor. Multiple cars continue to get broke into daily over the past month and nothing has been done to address the issue. For me to be paying over $1700 a month for a 2 bedroom apt I expect more. Visitor parking isn't ideal as well with this large community and only 10 spots available throughout the entire complex is terrible.

          Manager

          10/3/2024

          MAA Ayrsley
          Hi, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [email protected] and allow us 48 business hours for a response.
          Review Author Icon

          Resident 1203220

          Verified Resident ā€¢ 2024

          9/24/2024

          I have only been in the community for 2 months thus far. I currently have no complaints. I find the staff to be attentive and the maintenance team are good at what they do. There are establishments in walking distance.

            Manager

            9/26/2024

            MAA Ayrsley
            Hi, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

            Updated Review

            Review Author Icon

            Resident 79655

            Verified Resident ā€¢ 2014 - 2024

            9/23/2024

            During my tenure, I have been satisfied living in this community. The property is well-maintained. Over the years I have learned that it takes a community to work toward keeping the property safe and livable.

              Manager

              9/24/2024

              MAA Ayrsley
              Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
              Review Author Icon

              Resident 1279690

              Verified Resident ā€¢ 2023 - 2024

              9/13/2024

              I've really enjoyed my time living in this community! I have great space for the rental price given how high prices can be elsewhere, and the property management team is really on top of keeping the common areas as clean as possible. I always have a smooth time interacting with maintenance or office staff, and overall I'm so glad I live here!

                Manager

                9/16/2024

                MAA Ayrsley
                Hi, we're happy you found our staff to be so supportive during your experience here at MAA Ayrsley. Please don't hesitate to reach out if there's anything additional we can do for you.

                Updated Review

                Review Author Icon

                Resident 268777

                Verified Resident ā€¢ 2022 - 2024

                9/6/2024

                Not enough handymen on staff. Delays in getting things fixed. Floo likes to backtalk to renters. LOTS of added fees not outlined in lease. Lots of bugs - those big flying cockroaches - coming from outside. They don't spray for them often enough.

                  Manager

                  9/9/2024

                  MAA Ayrsley
                  Hello, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Ayrsley

                  Updated Review

                  Review Author Icon

                  Resident 763567

                  Verified Resident ā€¢ 2020 - 2024

                  9/6/2024

                  Great staff, go above and beyond to ensure that the apartment community is well taken care of! I love my apartment, it's has an open floor plan! I love living on the top floor gives me a penthouse feel! I love it here!!

                    Manager

                    9/9/2024

                    MAA Ayrsley
                    Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
                    Review Author Icon

                    Resident 1277445

                    Verified Resident ā€¢ 2023 - 2024

                    9/5/2024

                    Pricey, but nice neighborhood conveniently located near food, bars & schools. However, I wish they had valet trash for the amount your pay in rent since there's only one dumpster. Great place to live.

                      Manager

                      9/7/2024

                      MAA Ayrsley
                      Hi, we would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
                      Review Author Icon

                      Resident 1277233

                      Verified Resident ā€¢ 2024

                      9/4/2024

                      Community very conveniantly located near shopping, gas stations and major freeways. Apartment unit is average for the rental amount. Community is quiet. Roaches are a concern on stairways and walkways.

                        Manager

                        9/5/2024

                        MAA Ayrsley
                        Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
                        Review Author Icon

                        Resident 366207

                        Verified Resident ā€¢ 2024

                        9/3/2024

                        I moved here only a month ago but most everything is good so far. Am hoping that things remain quiet as they have been. Have a few maintenance items that I am submitting. Will comment later in the response to those.

                          Manager

                          9/4/2024

                          MAA Ayrsley
                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 1276825

                          Verified Resident ā€¢ 2020 - 2024

                          9/2/2024

                          Parking is horrible...no visitors spots and want you to park far when it's sex offender in the apartment complex across the way and a flasher in the neighborhood. Garage builds up like we live in the hood.

                            Manager

                            9/3/2024

                            MAA Ayrsley
                            Please reach out to us at your earliest convenience at [email protected] and allow us 48 business hours for a response.
                            Review Author Icon

                            Resident 1275712

                            Verified Resident ā€¢ 2023 - 2024

                            8/28/2024

                            This place is trash. I have been chased by homeless people. I have been caught in A pursuit with police and suspects. There's a whole bunch of roaches all on the side walks at night time the apartment complex smelled like dog crap so I will not recommend moving here for the price

                              Manager

                              8/29/2024

                              MAA Ayrsley
                              Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.

                              Updated Review

                              Review Author Icon

                              Resident 1008916

                              Verified Resident ā€¢ 2022 - 2024

                              8/26/2024

                              When we first moved in the community was well kept, now NOT SO MUCH. The apartments are not worth the rent. Maintenance is always short staffed and things are not fixed in a timely manner. At this point you're paying for the name and nothing else.

                                Manager

                                8/28/2024

                                MAA Ayrsley
                                Hi, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [email protected] and allow us 48 business hours for a response.
                                Review Author Icon

                                Resident 1273477

                                Verified Resident ā€¢ 2022 - 2024

                                8/19/2024

                                Nothing but good things about this community and staff. It definitely feels like family around here and everyone treats you with love and respect from the residents to the community staff. I love it here

                                  Manager

                                  8/21/2024

                                  MAA Ayrsley
                                  Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                  Updated Review

                                  Review Author Icon

                                  Resident 980499

                                  Verified Resident ā€¢ 2021 - 2024

                                  8/5/2024

                                  This is a good community on the whole. It's well-kept, the buildings are in good condition, and maintenance is usually prompt. Downsides: - Not enough parking. - Too expensive for what you get. - Only 1 (unreliable) trash compactor and no recycling service.

                                    Manager

                                    8/8/2024

                                    MAA Ayrsley
                                    Hi, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at [email protected] and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
                                    Review Author Icon

                                    Resident 1264566

                                    Verified Resident ā€¢ 2021 - 2024

                                    8/2/2024

                                    I have a very good experience, the neighborhood is very clean and we don't suffer enough to repair things the small problem is that I was the victim of a car theft however car theft is everywhere even in the city center

                                      Manager

                                      8/4/2024

                                      MAA Ayrsley
                                      Hi, we really appreciate your feedback! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1193199

                                      Verified Resident ā€¢ 2023 - 2024

                                      6/25/2024

                                      It is an excellent residential complex, there are good neighbors, there is a lot of security, the administration is attentive to the tenants, the maintenance is fast and the great advantage is that it is close to everything.

                                        Manager

                                        6/26/2024

                                        MAA Ayrsley
                                        Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 1253165

                                        Verified Resident ā€¢ 2023 - 2024

                                        5/24/2024

                                        It was so easy to moving the office people were really doing a good job making so easy to process and get a proved ,and they are providing the good service with planning fan time and keep us updated with anything happening in our community

                                          Manager

                                          5/26/2024

                                          MAA Ayrsley
                                          Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1171768

                                          Verified Resident ā€¢ 2023 - 2024

                                          4/6/2024

                                          The move in process was easy and went smoothly. Izzy was extremely helpful. The space is perfect for me. The only issue I have are my extremely loud neighbors above me. Sometimes it sounds like they're coming through the ceiling. But other than that I enjoy living here at MAA Ayrsley.

                                            Manager

                                            4/8/2024

                                            MAA Ayrsley
                                            Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1057707

                                            Verified Resident ā€¢ 2022 - 2024

                                            3/21/2024

                                            Rent is really expensive for what you get. Also these "luxury" apartments are not so much. People leave trash everywhere and it's gross. They charge a $80 a month Community fee to keep it clean but they don't. They also charge $80 a month for cable and internet. Where I could just get my own internet for cheaper but make you get it. So excited to leave!

                                              Manager

                                              3/23/2024

                                              MAA Ayrsley
                                              Hi, we are disappointed to hear that you did not have a more positive experience with us at MAA Ayrsley. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.
                                              Review Author Icon

                                              Resident 1236346

                                              Verified Resident ā€¢ 2023 - 2024

                                              3/19/2024

                                              This Community is good and quiet and kept clean. The only complaint that I have is that tenants let their dogs use the bathroom on the walk way or grass and fail to clean it up. Overall the community is good

                                                Manager

                                                3/21/2024

                                                MAA Ayrsley
                                                Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                                Review Author Icon

                                                Resident 1230001

                                                Verified Resident ā€¢ 2023 - 2024

                                                2/27/2024

                                                The safety and upkeep of the community has definitely declined. Car break ins/ vandalism has greatly increased, and the security patrol is very minimal. Maintenance does respond in a timely manner if something goes wrong in the apt, and the front desk staff are responsive.

                                                  Manager

                                                  2/29/2024

                                                  MAA Ayrsley
                                                  Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.
                                                  Review Author Icon

                                                  Resident 1229955

                                                  Verified Resident ā€¢ 2023 - 2024

                                                  2/27/2024

                                                  This community is well. No community is perfect. The trash is never overflowing for weeks on in and the office staff is kind. They appear to care about the well-being of the residents. Also, there are always community engagement events throughout this the year.

                                                    Manager

                                                    2/29/2024

                                                    MAA Ayrsley
                                                    Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11D

                                                    1 Bed, 1 Bath | 852 sq. ft.

                                                    $1,358 - $2,323

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    11C

                                                    1 Bed, 1 Bath | 753 sq. ft.

                                                    $1,338 - $2,178

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    11G

                                                    1 Bed, 1 Bath | 616 sq. ft.

                                                    $1,258 - $2,073

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    11F

                                                    1 Bed, 1 Bath | 640 sq. ft.

                                                    $1,268 - $1,963

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    11E

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    $1,318 - $1,893

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    11A

                                                    1 Bed, 1 Bath | 759 sq. ft.

                                                    $1,353 - $1,988

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    2 Beds, 2 Baths | 1,114 sq. ft.

                                                    $1,608 - $2,748

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    22B

                                                    2 Beds, 2 Baths | 1,111 sq. ft.

                                                    $1,618 - $2,798

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    22D

                                                    2 Beds, 2 Baths | 1,122 sq. ft.

                                                    $1,638 - $2,713

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    32A

                                                    3 Beds, 2 Baths | 1,265 sq. ft.

                                                    $1,968 - $3,258

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    32C

                                                    3 Beds, 2 Baths | 1,358 sq. ft.

                                                    $2,093 - $3,383

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    4.0

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    4.2

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    42

                                                    Managerā€™s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.62%

                                                    Managerā€™s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.05 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • Additional Storage
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Car Wash Center
                                                    • Clubhouse
                                                    • Community Room with Wi-Fi
                                                    • Complimentary Wi-Fi Hot Spots
                                                    • Concierge
                                                    • Convenient to Shopping
                                                    • Fitness Center
                                                    • Lanai
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • On-site Manager
                                                    • Outdoor Fireplace
                                                    • Outdoor Kitchen Area
                                                    • Package Acceptance
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Recycling Program
                                                    • Resident Car Care Center
                                                    • Storage Space
                                                    • Sundeck
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Enjoy state-of-the-art luxury at the MAA Ayrsley apartments in Charlotte, NC. This apartment community offers spacious one-, two-, and three-bedroom residences for rent with plenty of natural light. All homes include track lighting and nine-foot ceilings, while garage parking is available in select homes. At home, residents enjoy luxury amenities, including basking in the sun next to the sparkling pool with poolside Wi-Fi access and cooking in the outdoor kitchen with family and friends. Located in Southwest Charlotte near I-77 and I-485, we are within a short distance of the town of Ayrsley, offering you convenient access to shopping, restaurants, and entertainment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    A
                                                    Communities
                                                    298

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Ayrsley Rated?
                                                    Based on 612 number of votes by renters, MAA Ayrsley is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Ayrsley?
                                                    MAA Ayrsley is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Ayrsley is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Ayrsley?
                                                    MAA Ayrsley is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is MAA Ayrsley?
                                                    MAA Ayrsley is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Ayrsley is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Ayrsley?
                                                    MAA Ayrsley is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 97.619% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.05 days to their community reviews in the past year.
                                                    Who manages MAA Ayrsley?
                                                    MAA
                                                    What is the pet policy at MAA Ayrsley?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease Now for up to one month free! Certain exclusions may apply.

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    MAA Ayrsley is a 616 - 1,358 sq. ft. apartment in Charlotte in zip code 28273. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,258 - $3,383. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, Belmont, Harrisburg, Huntersville, Indian Trail, Cramerton, Lake Wylie, Fort Mill, Indian Land, and Concord.

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