Arbor View and The Pines
A
A
Award Winner
43 Beechstone, Portsmouth, NH 03801

4.0

(749 Reviews & Surveys)
$1,845 - $3,400/mo

Move-In Specials

Call for specials on select units.

Reviews

4.0 rating

551 total reviews

(

393 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 660041

Verified Resident 2019

1.8

7/3/2019

Living in Arbor View is pretty noisy with all the work being done in and around the property. Several times we have put repair request in, however the 'bandaid' approach is typically taken and the issue continues. An example is the front door to our building, the lock constantly sticks and it is difficult if not impossible to open the doors. Instead of changing out the door lock, the maintenance crew just sprays WD-40, with solves the problem for only a day or two.

    Property Manager Response

    7/3/2019

    Thank you for bringing your concerns to our attention. We will relay your thoughts to our management team. In the meantime, please reach out to us at resident.relations@forestproperties.net so we can get started on reaching a solution together.
    Review Author Icon

    Current Resident 654007

    Verified Resident 2018 - 2019

    4.8

    6/18/2019

    It's a clean and quiet place to hang one's hat. There were a few minor maintenance issues when I moved in but they were dealt with quickly. Office staff is responsive and friendly, and the community is generally pretty cool. Nice location that seems to be 15 minutes or less to any place in town. There's some noise issues thanks to Pease Airport being nearby, but that's the same with every location in Portsmouth.

      Property Manager Response

      6/19/2019

      Thanks for your review! We are happy to hear you are enjoying your residency here at The Pines.
      Review Author Icon

      Current Resident 647540

      Verified Resident 2011 - 2019

      4.5

      6/2/2019

      Have had a lot of issues with this apartment. All have been resolved but for one although in all fairness a paid move into another unit was offered. I only have 2 more months here and and I am sure that will be resolved too.

        Property Manager Response

        6/6/2019

        Thank you for bringing your concerns to our attention. Resolving your issues in a timely matter is one of our top priorities. If you would like to discuss the situation you are facing further, please reach out to us at resident.relations@forestproperties.net.
        Review Author Icon

        Current Resident 581248

        Verified Resident 2018 - 2019

        4.8

        5/30/2019

        The apartment has been great and the service requests are promptly addressed. The desire to make sure everyone is well taken care of and that any maintenance issues are addressed in a timely manner is very evident.

          Property Manager Response

          6/6/2019

          We're thrilled to hear that our maintenance staff has exceeded your expectations. Thank you for your feedback!
          Review Author Icon

          Current Resident 635609

          Verified Resident 2019

          4.0

          5/28/2019

          I have only been here for less than a month but so far the staff and other renters have been great. It is a very peaceful community to live in and it seems like the office and maintenance staff are always willing to help out and want to give you the best living experience yet

            Property Manager Response

            5/29/2019

            Welcome to Arbor View! We are happy to hear that you are settling into your new home nicely. We hope you will be able to make this home for many years to come!
            Review Author Icon

            Current Resident 640521

            Verified Resident 2018 - 2019

            4.5

            5/14/2019

            Was not pleased at the beginning of our moving moved in on top of people still working in building was told it was moved in ready.Don't quite understand why I was charged still for moving in when they were not ready for us...

              Property Manager Response

              5/16/2019

              Hi there, if you have any concerns about your current apartment situation, we encourage you to reach out to us at resident.relations@forestproperties.net so we can take the next steps to improve your experience.
              Review Author Icon

              Current Resident 635641

              Verified Resident 2015 - 2020

              4.7

              5/5/2020

              Staff is awesome. Grounds are kept up nicely. Apartments should be updated periodically, every 5 years maybe? You can't avoid wear and tear, especially on the flooring and paint. My carpets and kitchen floor are in dire need of replacement and if I don't renew my lease, that is the reason.

                Property Manager Response

                5/8/2019

                Hello! Thanks for your review, we are happy to hear that you are pleased with the amenities and staff here at Arbor View. If you'd like to share your suggestions with us, please shoot us an email at resident.relations@forestproperties.net. Thanks!
                Review Author Icon

                Current Resident 616269

                Resident 2019

                4.8

                4/28/2019

                The 'bed bugs' were brought in BY MY ROOMMATE. Not ArborView's problem. They were amazing and took care of it. They paid for an exterminator twice to come in and treat the issue. Management was responsive and took care of everything quickly. It's been a wonderful place to live. I would highly recommend.

                  Property Manager Response

                  5/2/2019

                  Hi there, we are happy that we could help exterminate that problem quickly and efficiently for you! If you ever have anything else you need taken care of, you know where to find us!
                  Review Author Icon

                  Current Resident 624409

                  Verified Resident 2016 - 2019

                  4.0

                  4/7/2019

                  Its a great place to live, good access to everything, good place for children to play.. maintenance support is also okay mostly helpful. The most negative part is sharp rent increases in last 3 years since i moved

                    Property Manager Response

                    4/10/2019

                    We're happy to hear that you have made yourself at home here at Arbor View over the last three years! Increases in rent give us the opportunity to improve the living experience here at Arbor View for all. If you have any questions or comments regarding this, please reach out to us at resident.relations@forestproperties.net.
                    Review Author Icon

                    Current Resident 143612

                    Resident 2018 - 2019

                    3.2

                    3/6/2019

                    I have only lived here since December. And by mid February my bedroom was infested with bedbugs......will NOT be renewing my lease. I have never ever had bedbugs or any parasites in my life......the most disgusting THING EVER.

                    Property Manager Response

                    3/13/2019

                    We appreciate you bringing this matter to our attention. Please reach out to us at resident.relations@forestproperties.net so we can take the next steps toward fixing this situation.
                    Review Author Icon

                    Current Resident 611773

                    Verified Resident 2018 - 2019

                    1.0

                    3/5/2019

                    Not awful but certainly not worth the rent I pay. It's dirty, dumpster is always overflowing. Spiders and beetles all around the outside entry and in my apartment often. Washer is always breaking and overflowing and maintenance does not come fix it in a timely manner. Office staff is rude and condescending. If you're thinking of renting here, look else where. This place is a headache

                      Property Manager Response

                      3/6/2019

                      Hi there, we're saddened to hear of the problems you've encountered during your residency with us. At your earliest convenience, reach out to us at resident.relations@forestproperties.net so we can take the next steps for improving The Pines experience for all.
                      Review Author Icon

                      Current Resident 611743

                      Verified Resident 2014 - 2019

                      4.2

                      3/5/2019

                      The current owners have put a lot of work and thought into making this a great place to live. From the fire pit, to the pool and playground, they have shown that they really want to make this an excellent community. The poo prints program for dog owners is fantastic, and has drastically reduced the issue of pet owners not cleaning up after their dogs.

                        Property Manager Response

                        3/6/2019

                        We're so happy you are enjoying our improvements to Arbor View! Be expecting many more developments to come soon!
                        Review Author Icon

                        Current Resident 611579

                        Verified Resident 2016 - 2019

                        2.8

                        3/5/2019

                        From the outside, everything is great. Landscaping and amenities are updates and ample. Interior of apartments are dated, damaged and unclean. Windows are old and dirty and don't open easily. Neighbors are loud and rude, with a few exception of course. Staff is kind and helpful but they really need to focus less on updating the outside areas and update the apartments.

                          Property Manager Response

                          3/6/2019

                          Hi there, we're sorry you feel this way about Arbor View. We are always striving to make improvements our residents appreciate, so we'd love to get more feedback from you. Please reach out to us at resident.relations@forestproperties.net at your earliest convenience.
                          Review Author Icon

                          Current Resident 601020

                          Verified Resident 2018 - 2019

                          2.2

                          2/5/2019

                          Apartments are old and out dated. Property is fixed with band aids rather then the appropriate fix. Issues with heating during coldest months of the winter there was no heat in my unit for multiple days. Only positive is close to downtown and other amenities that Portsmouth has to offer. Over priced for what is offered and utilities are not properly managed.

                            Property Manager Response

                            2/6/2019

                            We appreciate you bringing these issues to our attention. We would like to discuss this mishap with you, to better the experience for all of our guests at Arbor View. Please reach out to us at resident.relations@forestproperties.net to get started.
                            Review Author Icon

                            Current Resident 600153

                            Verified Resident 2017 - 2020

                            3.5

                            2/6/2020

                            Off of route 1 Close to shopping Close to highway I-95 Do allow pets Ample space for living Gym and laundry is on site Community is very involved in setting up events Very close to work Service availability 24/7

                              Property Manager Response

                              2/6/2019

                              Our great sense of community and convenient location to Portsmouth are just a few of the reasons we love Arbor View! Thanks for your feedback!
                              Review Author Icon

                              Current Resident 597513

                              Verified Resident 2017 - 2019

                              4.7

                              1/27/2019

                              It's a nice place to rent especially if ypu have a family. The pool is great in the summer along with the fire pit and grills. My son loves the playground and there is even a park for us to take our pup. You get a lot of space and amenities for the amount you pay. It's a great value for a Portsmouth NH rental!

                                Property Manager Response

                                1/30/2019

                                We're happy to learn that you and your family are enjoying the amenities we have to offer here at Arbor View apartments! We hope you will call Arbor View home for years to come.
                                Review Author Icon

                                Current Resident 581420

                                Verified Resident 2017 - 2018

                                3.0

                                12/10/2018

                                My current experience is not excellent. I have an active mold problem and managements ability to fix the incoming water/moisture let alone the active black mold is disappointing. I had to call the city to get them to even start.

                                  Property Manager Response

                                  12/12/2018

                                  We're sorry to hear of the inconveniences that have you have been faced with. We would like to learn more about your situation so that we may improve your experience with us here at The Pines. Please reach out to us at resident.relations@forestproperties.net so we can get started.
                                  Review Author Icon

                                  Current Resident 578152

                                  Verified Resident 2015 - 2018

                                  2.8

                                  12/2/2018

                                  The apartments are ideally-located. We don't have any issues with the neighbors, but the yearly rent increases are a burden and the staff are not reliable to fix maintence issues. It is unclear if this is any office staff issue or one with the maintence staff. The apartments appear adequate upon move-in, but don't seem to be made well enough for several years of residence.

                                    Property Manager Response

                                    12/5/2018

                                    Thanks for leaving your feedback. We expect that our staff is helpful and efficient, and we're sorry to hear that you haven't experienced that. We would like to work with you to fix this. Please reach out to us at resident.relations@forestproperties.net so we can get started.
                                    Review Author Icon

                                    Current Resident 567398

                                    Verified Resident 2008 - 2018

                                    4.0

                                    11/6/2018

                                    I like living here. This place has issues and problems as all communities do. Sometimes I feel these issues aren't addressed in a timely manner. But I have noticed a dramatic improvement since the latest management team has been in place.

                                      Property Manager Response

                                      11/6/2018

                                      We're so happy to hear that you've seen an improvement in our maintenance request response time! We appreciate your feedback.
                                      Review Author Icon

                                      Current Resident 560279

                                      Verified Resident 2014 - 2020

                                      2.7

                                      1/5/2020

                                      I would rather not say anything because it's all negative . But if I must the rent goes up every year and nothing has ever been updated and I have had more issues with my unit then probably all units combined I have pictures of every problem I have had with my unit since the new ownership of the property if it wasn't for my family and work I would probably move!

                                        Property Manager Response

                                        10/24/2018

                                        It's great to hear that you love living here at Arbor View, but we'd like to address some of the concerns that you mentioned so we can continue to make this an amazing place to live! Please reach out to us at resident.relations@forestproperties.net so that we may discuss these matters further.
                                        Review Author Icon

                                        Current Resident 560134

                                        Verified Resident 2018 - 2020

                                        5.0

                                        6/7/2020

                                        Office staff is great, grounds are very well kept. Neighbors are very friendly. There's plenty of parking for guests. You get an assigned Parking spot as well so you don't have to worry. In the winter they are great about keeping up with the snow removal and are great with making sure that the dumpsters are emptied often so you don't have to search for a place to put the trash.

                                          Property Manager Response

                                          10/24/2018

                                          We greatly appreciate your feedback! We are happy that you and your furry friend can call Arbor View home!
                                          Review Author Icon

                                          Current Resident 555627

                                          Verified Resident 2018

                                          4.2

                                          10/14/2018

                                          Don't let the outside fool you. It's a lot better than it looks and the leasing staff have always been friendly and willing to answer my questions. Not to mention the complex seems to have everything very close by, even an airport.

                                            Property Manager Response

                                            10/18/2018

                                            Thanks for your review! We're glad you've been impressed by our staff and apartment conditions!
                                            Review Author Icon

                                            Current Resident 554443

                                            Verified Resident 2018 - 2019

                                            2.5

                                            2/19/2019

                                            I liked the apartments but the hot water for the showers was an issue. I wasn't a fan of the designated parking spots because people became trivial with their spots. Snow removal wasn't that great and it took them awhile to respond to maintenance issues. They also don't have a way to recycle.

                                              Property Manager Response

                                              10/18/2018

                                              Hi there! We appreciate your feedback and will look into how to make our contact information more accessible to other potential tenants. We are happy to hear that our staff was accommodating during your leasing process here at Arbor View!
                                              Review Author Icon

                                              Current Resident 538185

                                              Verified Resident 2018

                                              4.3

                                              9/5/2018

                                              The move-in was easy. Everything we needed was here, the staff are easy to get in touch with if need be, the maintenance crew is very helpful, and the amenities here (pool, grilling area, fitness center, etc.) are hard to beat!

                                                Property Manager Response

                                                9/11/2018

                                                Thanks for providing your feedback, we are glad you are enjoying the attentive office staff and great amenities we offer here at Arbor View!
                                                Review Author Icon

                                                Current Resident 533841

                                                Verified Resident 2018

                                                3.8

                                                8/28/2018

                                                We were fortunate to find a pet friendly, clean complex. We applaud management for enforcing reasonable rules regarding pets. Neighborhood is quiet and people respect privacy of others while still being friendly.

                                                  Property Manager Response

                                                  8/29/2018

                                                  It's great to learn that you're enjoying your stay here with us at Arbor View! Thanks for providing your feedback!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Spruce 1

                                                  1 Bed, 1 Bath | 800 sq. ft.

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Magnolia

                                                  10 Available Units

                                                  2 Beds, 2 Baths | 1,008 sq. ft.

                                                  $2,350

                                                  See Floor Plan Details

                                                  Spruce

                                                  8 Available Units

                                                  2 Beds, 1 Bath | 800 sq. ft.

                                                  $1,845

                                                  See Floor Plan Details

                                                  Sapphire

                                                  4 Available Units

                                                  2 Beds, 1 Bath | 952 sq. ft.

                                                  $2,045

                                                  See Floor Plan Details

                                                  Juniper

                                                  4 Available Units

                                                  2 Beds, 2 Baths | 1,220 sq. ft.

                                                  $2,550

                                                  See Floor Plan Details

                                                  2M

                                                  3 Available Units

                                                  2 Beds, 2 Baths | 1,200 sq. ft.

                                                  $2,900

                                                  See Floor Plan Details

                                                  Spruce 2

                                                  2 Available Units

                                                  2 Beds, 1 Bath | 700 sq. ft.

                                                  $1,960

                                                  See Floor Plan Details

                                                  Maple

                                                  1 Available Unit

                                                  2 Beds, 1 Bath | 975 sq. ft.

                                                  $2,030

                                                  See Floor Plan Details

                                                  Spruce R

                                                  1 Available Unit

                                                  2 Beds, 1 Bath | 800 sq. ft.

                                                  $2,105

                                                  See Floor Plan Details

                                                  2H

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,200 sq. ft.

                                                  $2,900

                                                  See Floor Plan Details

                                                  Spruce 2R

                                                  2 Beds, 1 Bath | 700 sq. ft.

                                                  $1,850

                                                  See Floor Plan Details

                                                  Maple 2

                                                  2 Beds, 1 Bath | 875 sq. ft.

                                                  $1,990

                                                  See Floor Plan Details

                                                  Sapphire R

                                                  2 Beds, 1 Bath | 952 sq. ft.

                                                  $2,145

                                                  See Floor Plan Details

                                                  2G

                                                  2 Beds, 2 Baths | 1,200 sq. ft.

                                                  $2,800

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3T

                                                  2 Available Units

                                                  3 Beds, 2 Baths | 1,200 sq. ft.

                                                  $3,400

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 27 reviews)

                                                  Noise

                                                  4.5

                                                  Grounds

                                                  4.2

                                                  Safety

                                                  4.3

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 198 surveys)

                                                  Post-Tour Survey

                                                  4.0

                                                  Move-In Survey

                                                  4.2

                                                  Maintenance & Support Survey

                                                  4.5

                                                  Lease Renewal Survey

                                                  3.9

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  27

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  B

                                                  Average time to respond to reviews

                                                  12.52 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Parking
                                                  • Surface Lot
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $50. Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $50. Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Air Conditioning
                                                  • Balcony/Deck
                                                  • Bark Park
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Community Center
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Grills and Fire Pit
                                                  • Heated Pool
                                                  • Large Dog Friendly
                                                  • On-site Personnel
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                                                  Leasing

                                                  Arbor View offers an array of two and three bedroom apartment homes which feature eat-in kitchens with contemporary cabinets and countertops. Enjoy our community s fitness center, take your dog for a walk in our newly constructed bark park, or relax on your own private balcony. Our community is situated minutes away from downtown Portsmouth, and is easily accessed by Interstate 95, Routes 16, and 4 with convenient passage to beaches, Boston, Portland, and the White Mountains.
                                                  Show Less

                                                  Leasing Options

                                                    • Available months 12

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: 09:00 AM - 03:00 PM
                                                  This community is managed by

                                                  Forest Properties Management

                                                  A
                                                  A
                                                  Communities
                                                  29

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Arbor View and The Pines Rated?
                                                  Based on 749 number of votes by renters, Arbor View and The Pines is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Arbor View and The Pines?
                                                  Arbor View and The Pines is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Arbor View and The Pines is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Arbor View and The Pines?
                                                  Arbor View and The Pines is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Arbor View and The Pines?
                                                  Arbor View and The Pines is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Arbor View and The Pines is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Arbor View and The Pines?
                                                  Arbor View and The Pines is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 12.52 days to their community reviews in the past year.
                                                  Who manages Arbor View and The Pines?
                                                  Forest Properties Management
                                                  What is the pet policy at Arbor View and The Pines?
                                                  Dogs Allowed
                                                  Rent: $50
                                                  Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Rent: $50
                                                  Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Call for specials on select units.

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                                                  Under New Management

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                                                  Arbor View and The Pines is a 700 - 1,220 sq. ft. apartment in Portsmouth in zip code 03801. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,845. Nearby cities include Kittery, North Hampton, Newmarket, Lee, Hampton, Durham, Exeter, Dover, Rollinsford, Seabrook, South Berwick, Somersworth, and Epping.