4.0
Call for specials on select units.
4.0 rating
551 total reviews
(
393 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 660041
Verified Resident • 2019
1.8
7/3/2019
Living in Arbor View is pretty noisy with all the work being done in and around the property. Several times we have put repair request in, however the 'bandaid' approach is typically taken and the issue continues. An example is the front door to our building, the lock constantly sticks and it is difficult if not impossible to open the doors. Instead of changing out the door lock, the maintenance crew just sprays WD-40, with solves the problem for only a day or two.
7/3/2019
Current Resident 654007
Verified Resident • 2018 - 2019
4.8
6/18/2019
It's a clean and quiet place to hang one's hat. There were a few minor maintenance issues when I moved in but they were dealt with quickly. Office staff is responsive and friendly, and the community is generally pretty cool. Nice location that seems to be 15 minutes or less to any place in town. There's some noise issues thanks to Pease Airport being nearby, but that's the same with every location in Portsmouth.
6/19/2019
Current Resident 647540
Verified Resident • 2011 - 2019
4.5
6/2/2019
Have had a lot of issues with this apartment. All have been resolved but for one although in all fairness a paid move into another unit was offered. I only have 2 more months here and and I am sure that will be resolved too.
6/6/2019
Current Resident 581248
Verified Resident • 2018 - 2019
4.8
5/30/2019
The apartment has been great and the service requests are promptly addressed. The desire to make sure everyone is well taken care of and that any maintenance issues are addressed in a timely manner is very evident.
6/6/2019
Current Resident 635609
Verified Resident • 2019
4.0
5/28/2019
I have only been here for less than a month but so far the staff and other renters have been great. It is a very peaceful community to live in and it seems like the office and maintenance staff are always willing to help out and want to give you the best living experience yet
5/29/2019
Current Resident 640521
Verified Resident • 2018 - 2019
4.5
5/14/2019
Was not pleased at the beginning of our moving moved in on top of people still working in building was told it was moved in ready.Don't quite understand why I was charged still for moving in when they were not ready for us...
5/16/2019
Current Resident 635641
Verified Resident • 2015 - 2020
4.7
5/5/2020
Staff is awesome. Grounds are kept up nicely. Apartments should be updated periodically, every 5 years maybe? You can't avoid wear and tear, especially on the flooring and paint. My carpets and kitchen floor are in dire need of replacement and if I don't renew my lease, that is the reason.
5/8/2019
Current Resident 616269
Resident • 2019
4.8
4/28/2019
The 'bed bugs' were brought in BY MY ROOMMATE. Not ArborView's problem. They were amazing and took care of it. They paid for an exterminator twice to come in and treat the issue. Management was responsive and took care of everything quickly. It's been a wonderful place to live. I would highly recommend.
5/2/2019
Current Resident 624409
Verified Resident • 2016 - 2019
4.0
4/7/2019
Its a great place to live, good access to everything, good place for children to play.. maintenance support is also okay mostly helpful. The most negative part is sharp rent increases in last 3 years since i moved
4/10/2019
Current Resident 143612
Resident • 2018 - 2019
3.2
3/6/2019
I have only lived here since December. And by mid February my bedroom was infested with bedbugs......will NOT be renewing my lease. I have never ever had bedbugs or any parasites in my life......the most disgusting THING EVER.
3/13/2019
Current Resident 611773
Verified Resident • 2018 - 2019
1.0
3/5/2019
Not awful but certainly not worth the rent I pay. It's dirty, dumpster is always overflowing. Spiders and beetles all around the outside entry and in my apartment often. Washer is always breaking and overflowing and maintenance does not come fix it in a timely manner. Office staff is rude and condescending. If you're thinking of renting here, look else where. This place is a headache
3/6/2019
Current Resident 611743
Verified Resident • 2014 - 2019
4.2
3/5/2019
The current owners have put a lot of work and thought into making this a great place to live. From the fire pit, to the pool and playground, they have shown that they really want to make this an excellent community. The poo prints program for dog owners is fantastic, and has drastically reduced the issue of pet owners not cleaning up after their dogs.
3/6/2019
Current Resident 611579
Verified Resident • 2016 - 2019
2.8
3/5/2019
From the outside, everything is great. Landscaping and amenities are updates and ample. Interior of apartments are dated, damaged and unclean. Windows are old and dirty and don't open easily. Neighbors are loud and rude, with a few exception of course. Staff is kind and helpful but they really need to focus less on updating the outside areas and update the apartments.
3/6/2019
Current Resident 601020
Verified Resident • 2018 - 2019
2.2
2/5/2019
Apartments are old and out dated. Property is fixed with band aids rather then the appropriate fix. Issues with heating during coldest months of the winter there was no heat in my unit for multiple days. Only positive is close to downtown and other amenities that Portsmouth has to offer. Over priced for what is offered and utilities are not properly managed.
2/6/2019
Current Resident 600153
Verified Resident • 2017 - 2020
3.5
2/6/2020
Off of route 1 Close to shopping Close to highway I-95 Do allow pets Ample space for living Gym and laundry is on site Community is very involved in setting up events Very close to work Service availability 24/7
2/6/2019
Current Resident 597513
Verified Resident • 2017 - 2019
4.7
1/27/2019
It's a nice place to rent especially if ypu have a family. The pool is great in the summer along with the fire pit and grills. My son loves the playground and there is even a park for us to take our pup. You get a lot of space and amenities for the amount you pay. It's a great value for a Portsmouth NH rental!
1/30/2019
Current Resident 581420
Verified Resident • 2017 - 2018
3.0
12/10/2018
My current experience is not excellent. I have an active mold problem and managements ability to fix the incoming water/moisture let alone the active black mold is disappointing. I had to call the city to get them to even start.
12/12/2018
Current Resident 578152
Verified Resident • 2015 - 2018
2.8
12/2/2018
The apartments are ideally-located. We don't have any issues with the neighbors, but the yearly rent increases are a burden and the staff are not reliable to fix maintence issues. It is unclear if this is any office staff issue or one with the maintence staff. The apartments appear adequate upon move-in, but don't seem to be made well enough for several years of residence.
12/5/2018
Current Resident 567398
Verified Resident • 2008 - 2018
4.0
11/6/2018
I like living here. This place has issues and problems as all communities do. Sometimes I feel these issues aren't addressed in a timely manner. But I have noticed a dramatic improvement since the latest management team has been in place.
11/6/2018
Current Resident 560279
Verified Resident • 2014 - 2020
2.7
1/5/2020
I would rather not say anything because it's all negative . But if I must the rent goes up every year and nothing has ever been updated and I have had more issues with my unit then probably all units combined I have pictures of every problem I have had with my unit since the new ownership of the property if it wasn't for my family and work I would probably move!
10/24/2018
Current Resident 560134
Verified Resident • 2018 - 2020
5.0
6/7/2020
Office staff is great, grounds are very well kept. Neighbors are very friendly. There's plenty of parking for guests. You get an assigned Parking spot as well so you don't have to worry. In the winter they are great about keeping up with the snow removal and are great with making sure that the dumpsters are emptied often so you don't have to search for a place to put the trash.
10/24/2018
Current Resident 555627
Verified Resident • 2018
4.2
10/14/2018
Don't let the outside fool you. It's a lot better than it looks and the leasing staff have always been friendly and willing to answer my questions. Not to mention the complex seems to have everything very close by, even an airport.
10/18/2018
Current Resident 554443
Verified Resident • 2018 - 2019
2.5
2/19/2019
I liked the apartments but the hot water for the showers was an issue. I wasn't a fan of the designated parking spots because people became trivial with their spots. Snow removal wasn't that great and it took them awhile to respond to maintenance issues. They also don't have a way to recycle.
10/18/2018
Current Resident 538185
Verified Resident • 2018
4.3
9/5/2018
The move-in was easy. Everything we needed was here, the staff are easy to get in touch with if need be, the maintenance crew is very helpful, and the amenities here (pool, grilling area, fitness center, etc.) are hard to beat!
9/11/2018
Current Resident 533841
Verified Resident • 2018
3.8
8/28/2018
We were fortunate to find a pet friendly, clean complex. We applaud management for enforcing reasonable rules regarding pets. Neighborhood is quiet and people respect privacy of others while still being friendly.
8/29/2018
Spruce 1
1 Bed, 1 Bath | 800 sq. ft.
See Floor Plan Details
Magnolia
10 Available Units
2 Beds, 2 Baths | 1,008 sq. ft.
$2,350
See Floor Plan Details
Spruce
8 Available Units
2 Beds, 1 Bath | 800 sq. ft.
$1,845
See Floor Plan Details
Sapphire
4 Available Units
2 Beds, 1 Bath | 952 sq. ft.
$2,045
See Floor Plan Details
Juniper
4 Available Units
2 Beds, 2 Baths | 1,220 sq. ft.
$2,550
See Floor Plan Details
2M
3 Available Units
2 Beds, 2 Baths | 1,200 sq. ft.
$2,900
See Floor Plan Details
Spruce 2
2 Available Units
2 Beds, 1 Bath | 700 sq. ft.
$1,960
See Floor Plan Details
Maple
1 Available Unit
2 Beds, 1 Bath | 975 sq. ft.
$2,030
See Floor Plan Details
Spruce R
1 Available Unit
2 Beds, 1 Bath | 800 sq. ft.
$2,105
See Floor Plan Details
2H
1 Available Unit
2 Beds, 2 Baths | 1,200 sq. ft.
$2,900
See Floor Plan Details
Spruce 2R
2 Beds, 1 Bath | 700 sq. ft.
$1,850
See Floor Plan Details
Maple 2
2 Beds, 1 Bath | 875 sq. ft.
$1,990
See Floor Plan Details
Sapphire R
2 Beds, 1 Bath | 952 sq. ft.
$2,145
See Floor Plan Details
2G
2 Beds, 2 Baths | 1,200 sq. ft.
$2,800
See Floor Plan Details
3T
2 Available Units
3 Beds, 2 Baths | 1,200 sq. ft.
$3,400
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 27 reviews)
Noise
4.5
Grounds
4.2
Safety
4.3
Office Staff
4.3
Maintenance
4.3
Neighborhood
4.5
Survey Scores (from 198 surveys)
Post-Tour Survey
4.0
Move-In Survey
4.2
Maintenance & Support Survey
4.5
Lease Renewal Survey
3.9
Review Count
Number of reviews in the past 365 days
27
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
12.52 days
Claim your community to update listing information, capture leads, and respond to reviews!
Arbor View and The Pines is a 700 - 1,220 sq. ft. apartment in Portsmouth in zip code 03801. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,845. Nearby cities include Kittery, North Hampton, Newmarket, Lee, Hampton, Durham, Exeter, Dover, Rollinsford, Seabrook, South Berwick, Somersworth, and Epping.