Arbor View and The Pines
A
A
Award Winner
43 Beechstone, Portsmouth, NH 03801

4.0

(749 Reviews & Surveys)
$1,845 - $3,400/mo

Move-In Specials

Call for specials on select units.

Reviews

4.0 rating

551 total reviews

(

393 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 485471

Verified Resident 1999 - 2020

5.0

12/10/2020

The apartments are located in a good area with a healthy variety of services...................................................

    Property Manager Response

    12/13/2020

    Thanks so much for your five star review!
    Review Author Icon

    Current Resident 851994

    Verified Resident 2020

    5.0

    12/10/2020

    Very friendly and helpful easy move in process. They reach out to me very quickly after me emailing them of my interest of living here. The process is very easy and painless and if you need any help they are always there to help you.

      Property Manager Response

      12/13/2020

      Sounds like The Pines is meeting all of your needs! Thanks so much for your fantastic five star review.
      Review Author Icon

      Current Resident 851740

      Verified Resident 2013 - 2020

      4.0

      12/9/2020

      I've been here 7 Years with no real issues. Staff and maintenance team do a good job, generally. Building itself is fairly well maintained, landscaping needs work. Some needed updates are not scheduled until tenant leaves the apartment, such as new carpet and shower/tub enclosure.

        Property Manager Response

        12/13/2020

        Thanks for your fantastic review! If you're interested in looking at a new apartment, we'd urge you to connect with our office staff. 7 years down, and hopefully many more to come.

        Updated Review

        Review Author Icon

        Current Resident 426608

        Verified Resident 2016 - 2020

        3.5

        12/9/2020

        For the most part it has been great. The area is great. Most of the neighbors are fine. You get some of the disrespectful stuff like loud music and treating common areas like their own dumping ground. And neighbors not controlling their dog's continued barking. But overall a above average place to live.

          Property Manager Response

          12/13/2020

          We're so happy you think so! If you ever have any concerns, please let our staff know and we'll do our best to help you find a resolution. We appreciate your feedback!
          Review Author Icon

          Current Resident 851486

          Verified Resident 2020

          3.7

          12/8/2020

          Nice apartments. Good location to grocery stores/Walmart and highways for commuting. Pet friendly, and many pets for friendly interaction. Very good value for nice apartments within a short drive/Uber to downtown Portsmouth.

            Property Manager Response

            12/13/2020

            Sounds like you're enjoying the convenience of living here at Arbor View! Thanks for sharing!
            Review Author Icon

            Current Resident 850330

            Verified Resident 2018 - 2020

            4.0

            12/6/2020

            We have had a pleasant experience in Arbor view. While the apartment building is not new and the rent is high, we do like the well-spaced buildings, constructed among a beautiful forest, a nice patio, friendly office & maintenance staff, etc. So, overall, we are satisfied with Arbor View!

              Property Manager Response

              12/13/2020

              It's all about finding a happy home, and it sounds like you've found that here at Arbor View! Thanks for sharing!
              Review Author Icon

              Current Resident 844730

              Verified Resident 2020

              5.0

              11/17/2020

              Everyone in the leasing staff was more than helpful and accommodating. They reply quickly and answer any and all questions with proper friendly service. The maintenance team takes care of the property and building well. The overall apartment is perfect for our needs. The unit is spacious and well designed with up to date appliances. The community is huge with a lot to offer.

                Property Manager Response

                11/30/2020

                It sounds like The Pines has checked all your boxes! Thanks for taking the time to leave this incredible five star review.
                Review Author Icon

                Current Resident 843890

                Verified Resident 2019 - 2020

                3.0

                11/15/2020

                Overall nice apartments. Good two bedroom, two bath homes with carpet, large open rooms. A big kitchen and patio/balcony. Pretty good deal for the price. There's been a couple issues with getting things fixed when problems come up. But overall there hasn't been many issues.

                  Property Manager Response

                  11/15/2020

                  Happy to hear that you've settled into your home here at Arbor View! Thanks for sharing your experience with us!
                  Review Author Icon

                  Current Resident 841783

                  Verified Resident 2020

                  4.2

                  11/9/2020

                  The office staff was amazing and courteous and as well as understanding .Some of the things that where not completed ? But when paperwork was handed to them as what was wrong , it was done in a very timely manner and clean after work was completed . Thank you

                    Property Manager Response

                    11/15/2020

                    We're happy our staff was able to get those items completed and you're happy in your home here at The Pines! Thanks for sharing your experience!

                    Updated Review

                    Review Author Icon

                    Current Resident 709945

                    Verified Resident 2019 - 2020

                    4.0

                    11/3/2020

                    I enjoy living in this community and feel like this is a nice and safe place. Dogs are welcome here and the apartments are clean. I've been happy here for a year and a half. They have great communication for concerns. Their repair request are very easy to put in!

                      Property Manager Response

                      11/8/2020

                      Your safety and satisfaction is our top priority, so we're so thrilled to hear that Arbor View has given you just that! Thanks for sharing!
                      Review Author Icon

                      Current Resident 838384

                      Verified Resident 2017 - 2020

                      4.7

                      11/1/2020

                      Bring back the Trash dumpster for the pines Bring back the Trash dumpster for the pines Bring back the Trash dumpster for the pines Bring back the Trash dumpster for the pines Bring back the Trash dumpster for the pines

                        Property Manager Response

                        11/1/2020

                        Thanks for your review!
                        Review Author Icon

                        Current Resident 835396

                        Verified Resident 2020

                        5.0

                        10/22/2020

                        The Pines is a wonderful community full of very nice neighbors and a very helpful staff. Being all moved in and living here for less than a month now, I can firmly say I'll be staying here for the years to come.

                          Property Manager Response

                          10/23/2020

                          What an incredible review! Thanks so much for sharing, we're so happy to have you as part of The Pines community.
                          Review Author Icon

                          Current Resident 829523

                          Verified Resident 2016 - 2020

                          4.5

                          10/6/2020

                          The Leasing Office/Staff are very attentive to your needs. I usually get a response within the same day. My living experience has been almost all positive-they are quick to assist in resolving any pressing matters. Our unit was a bit dated, the bathroom fan is super loud but it's minor in comparison -I've been lucky to have have great neighbors. The convenience of its location is great...my commute to work is effortless.

                            Property Manager Response

                            10/14/2020

                            We appreciate you taking the time to share your experience with us, it sounds like you've settled in nicely here at Arbor View.

                            Updated Review

                            Review Author Icon

                            Current Resident 501171

                            Verified Resident 2018 - 2020

                            3.5

                            10/4/2020

                            The apts are very nice and well maintained. Maintenance responds quickly. Grounds are well maintained. Rent is a bit high and should be lowered with the cost of living and pandemic we are trying to live with.

                              Property Manager Response

                              10/5/2020

                              It's great to hear that you have found our staff to be reliable! Thanks so much for sharing your thoughts with us.
                              Review Author Icon

                              Current Resident 827101

                              Verified Resident 2020

                              4.5

                              10/2/2020

                              The apartments are older, but they are being renovated. They are under new management since I was last here 15 years ago and seem to be much better at managing the complex and alleviating issues. The office staff and maintenance team are outstanding.

                                Property Manager Response

                                10/5/2020

                                We're glad to hear you find our management team to be helpful and efficient! We appreciate you taking the time to leave this review, it means more than you know.
                                Review Author Icon

                                Current Resident 826913

                                Verified Resident 2020

                                4.7

                                10/1/2020

                                I am still new but the community has been great. Very welcoming and friendly. I have had no issues with anyone in my building or near it. The staff is very friendly/helpful. This is my first apartment and the process has been very smooth and easy to follow

                                  Property Manager Response

                                  10/5/2020

                                  Welcome to Arbor View! We're so happy our staff has been helpful to you during your move in process, and we all hope you're settling in nicely.
                                  Review Author Icon

                                  Current Resident 814494

                                  Verified Resident 2017 - 2020

                                  5.0

                                  9/8/2020

                                  Very good condition apartment, Office staff is very polite and understand tenants concerns and sometime they may have limitation sometime in resolving issues on time but they make sure all raised apartment concerns get resolved and with quality work.

                                    Property Manager Response

                                    9/16/2020

                                    We're happy to hear you've found our office staff to be helpful and attentive. Thanks for sharing!
                                    Review Author Icon

                                    Current Resident 812515

                                    Verified Resident 2020

                                    4.7

                                    9/6/2020

                                    Arbour view is a great place to call home. The staff are friendly and the community is too! All the staff are professional and courteous and helpful! Moving here was made super simple by Shawna. It has also been a weird time with transitioning to a new place during COVID and everything has been made so simple!

                                      Property Manager Response

                                      9/16/2020

                                      Sounds like our staff has been very attentive to you during your move in process! We're so happy you chose Arbor View to call home.
                                      Review Author Icon

                                      Current Resident 808918

                                      Verified Resident 2019 - 2020

                                      3.5

                                      8/28/2020

                                      Community is great and location/amenities are excellent. Apartments themselves are clean and well maintained, minus the outside porch (some of the porches need new wood to replace rotting boards, along with a fresh coat of paint). Parking is also excellent. In terms of maintenance, for the most part service is okay, but in our experience, they are lackluster when it comes to pest control. We have a yellow jacket nest built in our porch. One of our three family members was stung twice (there is also one child living here). We put a call into Maintenance TWICE for them to take care of it, one of those times was via the emergency line after the bee sting incident. No one followed up with us, or even came to our door to ask more questions or evaluate the porch. We received a random email about a week and a half later saying that maintenance was complete, though we did not see anyone outside during the supposed time work was being done. Advice to management: please follow up with your tenants about work orders of this nature, especially considering someone was hurt in this situation.

                                        Property Manager Response

                                        8/30/2020

                                        We appreciate your thorough review of The Pines, and understand your concerns with some of the points you mentioned. We'll be sure to address these items with our office staff. Thank you for sharing your experience with us.
                                        Review Author Icon

                                        Current Resident 796116

                                        Verified Resident 2020

                                        3.0

                                        7/25/2020

                                        Haven't had a good experience yet. The apartment was dirty on move in day and I was told there is no cleaning crew. I had to deep clean the entire apartment. The shower has hair and gross things from past tenants that I had to unclog. The kitchen sink is leaking, even after it was apparently repaired, my screen is popping out of my kitchen window and still hasn't been repaired after I asked. There are stains on the carpet and the balcony is rusted and chipped and needs to be painted. The air conditioner cools one room but you aren't able to install any others because of the windows so every other room is hot. The door to the building is always open so I don't feel safe. My freezer tray is now missing because i said it was rusted so now I just don't have one. Overall not a good experience.

                                          Property Manager Response

                                          7/27/2020

                                          We appreciate you bringing these concerns to our attention, and assure you that they don't live up to the high standards we set here at The Pines. We'd like to discuss these issues with you in greater detail. Please send us an email at resident.relations@forestproperties.net at your earliest convenience.
                                          Review Author Icon

                                          Current Resident 794409

                                          Verified Resident 2020

                                          4.5

                                          7/21/2020

                                          Very nice staff and community. Am quite new, but am very pleased with overall condition and friendliness of folks. I love the way people interact while they have their dogs out for walks. Physical facility appears to be well taken care of.

                                            Property Manager Response

                                            7/27/2020

                                            First off, welcome to Arbor View! We're happy you have found our staff to be attentive and are enjoying our amenities. Thanks for sharing your experience with us!
                                            Review Author Icon

                                            Current Resident 790325

                                            Verified Resident 2019 - 2020

                                            4.8

                                            7/13/2020

                                            Pines dislocated in a great location. The community is friendly and quiet. Erica, Ketti and Kyle are all great. They're all so friendly and have helped us with any issues we've had. Great little team they have!

                                              Property Manager Response

                                              7/14/2020

                                              We're so glad our staff has been helpful to you during your residency here at The Pines! Thanks for sharing your experience with us.
                                              Review Author Icon

                                              Current Resident 777744

                                              Verified Resident 2019 - 2020

                                              4.8

                                              6/9/2020

                                              The community is fine. The grounds are well kept for the most part. The maintenance team and staff are very responsive. It is close to downtown and ubers are cheap from here. It is also nice to be only 3 miles from the beach.

                                                Property Manager Response

                                                6/22/2020

                                                Glad you've found The Pines to be a convenient commute to both the city and the beach! What could be better, right?
                                                Review Author Icon

                                                Current Resident 777366

                                                Verified Resident 2020

                                                4.0

                                                6/8/2020

                                                The staff is friendly and offered videos of their apartments since I was relocating from out of state. The location is great - close to the ocean on one side and stores and restaurants on the other. The price is reasonable for this area.

                                                  Property Manager Response

                                                  6/22/2020

                                                  We're happy you're enjoying the convenience and value of living here at Arbor View! Thanks for sharing!
                                                  Review Author Icon

                                                  Current Resident 774100

                                                  Verified Resident 2020

                                                  4.2

                                                  5/31/2020

                                                  I have no complaints that myself and my roommate Ryan have not expressed through the community website already. We had a few problems, but they were dealt with quickly and efficiently. Other problems are just human errors in the apartments around us.

                                                    Property Manager Response

                                                    6/2/2020

                                                    We're happy our staff was helpful in getting those few problems squared away quickly! Thanks for sharing!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Spruce 1

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Magnolia

                                                    10 Available Units

                                                    2 Beds, 2 Baths | 1,008 sq. ft.

                                                    $2,350

                                                    See Floor Plan Details

                                                    Spruce

                                                    8 Available Units

                                                    2 Beds, 1 Bath | 800 sq. ft.

                                                    $1,845

                                                    See Floor Plan Details

                                                    Sapphire

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 952 sq. ft.

                                                    $2,045

                                                    See Floor Plan Details

                                                    Juniper

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,220 sq. ft.

                                                    $2,550

                                                    See Floor Plan Details

                                                    2M

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,200 sq. ft.

                                                    $2,900

                                                    See Floor Plan Details

                                                    Spruce 2

                                                    2 Available Units

                                                    2 Beds, 1 Bath | 700 sq. ft.

                                                    $1,960

                                                    See Floor Plan Details

                                                    Maple

                                                    1 Available Unit

                                                    2 Beds, 1 Bath | 975 sq. ft.

                                                    $2,030

                                                    See Floor Plan Details

                                                    Spruce R

                                                    1 Available Unit

                                                    2 Beds, 1 Bath | 800 sq. ft.

                                                    $2,105

                                                    See Floor Plan Details

                                                    2H

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,200 sq. ft.

                                                    $2,900

                                                    See Floor Plan Details

                                                    Spruce 2R

                                                    2 Beds, 1 Bath | 700 sq. ft.

                                                    $1,850

                                                    See Floor Plan Details

                                                    Maple 2

                                                    2 Beds, 1 Bath | 875 sq. ft.

                                                    $1,990

                                                    See Floor Plan Details

                                                    Sapphire R

                                                    2 Beds, 1 Bath | 952 sq. ft.

                                                    $2,145

                                                    See Floor Plan Details

                                                    2G

                                                    2 Beds, 2 Baths | 1,200 sq. ft.

                                                    $2,800

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3T

                                                    2 Available Units

                                                    3 Beds, 2 Baths | 1,200 sq. ft.

                                                    $3,400

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 27 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores (from 198 surveys)

                                                    Post-Tour Survey

                                                    4.0

                                                    Move-In Survey

                                                    4.2

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    27

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • Surface Lot
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $50. Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Grills and Fire Pit
                                                    • Heated Pool
                                                    • Large Dog Friendly
                                                    • On-site Personnel
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                                                    Leasing

                                                    Arbor View offers an array of two and three bedroom apartment homes which feature eat-in kitchens with contemporary cabinets and countertops. Enjoy our community s fitness center, take your dog for a walk in our newly constructed bark park, or relax on your own private balcony. Our community is situated minutes away from downtown Portsmouth, and is easily accessed by Interstate 95, Routes 16, and 4 with convenient passage to beaches, Boston, Portland, and the White Mountains.
                                                    Show Less

                                                    Leasing Options

                                                      • Available months 12

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Forest Properties Management

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                                                    Communities
                                                    29

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Arbor View and The Pines Rated?
                                                    Based on 749 number of votes by renters, Arbor View and The Pines is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Arbor View and The Pines?
                                                    Arbor View and The Pines is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Arbor View and The Pines is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Arbor View and The Pines?
                                                    Arbor View and The Pines is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Arbor View and The Pines?
                                                    Arbor View and The Pines is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Arbor View and The Pines is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Arbor View and The Pines?
                                                    Arbor View and The Pines is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.52 days to their community reviews in the past year.
                                                    Who manages Arbor View and The Pines?
                                                    Forest Properties Management
                                                    What is the pet policy at Arbor View and The Pines?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $50
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $50 per month, per pet. All pets are required to be spayed/neutered and up to date on shots, as well as complete a pet interview. Dog breed restrictions apply. We also utilize the Poo Prints program. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Call for specials on select units.

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                                                    Under New Management

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                                                    Arbor View and The Pines is a 700 - 1,220 sq. ft. apartment in Portsmouth in zip code 03801. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,845. Nearby cities include Kittery, North Hampton, Newmarket, Lee, Hampton, Durham, Exeter, Dover, Rollinsford, Seabrook, South Berwick, Somersworth, and Epping.