Heritage Village Apartments
A
A
Award Winner
101 Steuben Drive, Guilderland, NY 12084

4.4

(1273 Reviews & Surveys)
$1,546 - $2,426/mo

Reviews

4.4 rating

927 total reviews

(

876 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1039209

Verified Resident 2020 - 2022

5.0

11/3/2022

I have had a pleasant experience living here. Whenever there has been a problem with the apartment it has been addressed in a timely manner. Building is cleaned on a regular basis. Neighbors are quiet.

    Property Manager Response

    11/3/2022

    Thank you for your review! We are so happy to hear that you are enjoying your new apartment! Thank you for choosing to call Heritage Village home.

    Updated Review

    Review Author Icon

    Current Resident 879434

    Verified Resident 2019 - 2022

    4.5

    10/24/2022

    Our apartment complex is perfect place to leave with your family. No issues at this location. Also some great schools are really close to the Heritage Village Apartments. Our bathroom and kitchen are little bit old but No any problem with them. Don't worry! If you have any problem in your apartment they will fix it quickly. The rent price is little expensive in this area especially this year.

    Property Manager Response

    10/24/2022

    Thank you - Our community is quite convenient to schools, shopping, highways and everything in the Capital District! Our team works hard to make living at Heritage Village A wonderful experience for everyone .. Welcome HOME!
    Review Author Icon

    Current Resident 1076561

    Verified Resident 2022

    4.7

    10/18/2022

    quite safe and quiet community, it will be better if trees are trimmed properly, especially before buildings and entrance. the rest are quite good, no more comments on that, just for 200 words and haha.

      Property Manager Response

      10/18/2022

      Thank you for your review! We are so happy to hear that you are loving your community. Thank you for your feedback and for choosing to call Heritage Village home!
      Review Author Icon

      Current Resident 1071457

      Verified Resident 2022

      4.7

      10/2/2022

      Nice woodsy area, the family of deer that roam throughout, spacious apartment, nice appliances, everything worked at time of move in, awesome staff, people able to walk the streets, nice neighbors and community

        Property Manager Response

        10/3/2022

        Our community is convenient, the apartments- spacious and full of closets! Our teams work hard to provide you a beautiful apartment and living experience! Welcome HOME!
        Review Author Icon

        Current Resident 1071437

        Verified Resident 2022

        5.0

        10/2/2022

        So far so good apartment is spacious and well designed and quiet community Moving in was a breeze with the wide doors . Bathrooms is a great size Plenty of hot water the wash room is vey nice and easy to acccess Apartment has lots and lots of storage

          Property Manager Response

          10/3/2022

          Thank you for choosing Heritage Village for your HOME! Our apartments are GREAT SIZE and storage is abundant! Welcome HOME!
          Review Author Icon

          Current Resident 1070158

          Verified Resident 2022

          4.3

          9/27/2022

          Nice helping people, good communicating skilled, well behaved, healthy natural environment, good recreational activities, sports events and fast helping staff, noise free, pollution free, attentive staff.

            Property Manager Response

            9/27/2022

            We are so happy you enjoy your home at Heritage Village Apts. We have wonderful apartments and amenities. Our community is a Great place to call HOME! Welcome Home!
            Review Author Icon

            Current Resident 1055792

            Verified Resident 2022

            5.0

            8/17/2022

            I just moved in a few days ago and I am happy thus far. I have met a few of my neighbors, one of which helped moved a few things in my apartment. I am not familiar with the community as yet, however I am looking forward it.

              Property Manager Response

              8/17/2022

              Thank you for the five star review! We are so happy to hear you had a wonderful move in experience. Thank you for calling Heritage Village home!

              Updated Review

              Review Author Icon

              Current Resident 972741

              Verified Resident 2021 - 2022

              4.5

              8/7/2022

              The apartment is nice and spacious. I love the grounds of the apartment complex. It has a campground feel to it with all the convinces of home. Quiet in the evenings and a family centered community during the day.

                Property Manager Response

                8/8/2022

                Thank you for the nice review. We're happy to hear you're enjoying the apartment and our community here. Thanks for calling Heritage Village Apartments home!

                Updated Review

                Review Author Icon

                Current Resident 863915

                Verified Resident 2019 - 2022

                4.7

                7/31/2022

                I have to say that having the heat included in the rent has made things more comfortable for me and my elderly Mom. She always appreciated a warm home and here she got that! My apartment has 2 baths and this is a luxury not available everywhere! A drawback would have to be the lack of covered parking which (especially in winter) can be irksome.

                  Property Manager Response

                  8/1/2022

                  Hello. Thank you so much for your review! We are so glad you're enjoying the included-heat and baths. Thank you for making Heritage Village your home!
                  Review Author Icon

                  Current Resident 1047036

                  Verified Resident 2022

                  3.8

                  7/21/2022

                  Nice apartments, Property Manager is not easy to work with. Propert will be better when, if, Lena is promoted. Otherwise, for an older building it's decent upkeep. Maintenance does just enough, they do not go above & beyond, or the extra mile as it were. Not a bad place at all, but needs culture improvement.

                    Property Manager Response

                    7/21/2022

                    Thank you for your review. We're glad you're enjoying the apartment and thanks for making Heritage Village Apartments your home!
                    Review Author Icon

                    Current Resident 1044521

                    Verified Resident 2022

                    3.7

                    7/13/2022

                    nice community and management Management is experienced and has good support Security doors are good Need more laundry machines Need more lighting for locker room Need painting inside the apartment Good quiet community

                      Property Manager Response

                      7/14/2022

                      Thanks - We appreciate your feedback. We re so glad to hear you re enjoying the community and management! Thank you for making Heritage Village Apartments your home!

                      Updated Review

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                      Current Resident 1011271

                      Verified Resident 2020 - 2022

                      5.0

                      6/30/2022

                      Living at Heritage Village has been a great. Have always been treated professionally. Any issues or concerns are taken care of in a timely manner. Community is always taken care of and clean. Thank You!

                        Property Manager Response

                        6/30/2022

                        Thank you for leaving us an excellent five-star review! It's great to hear you love the apartment, staff, and community. Thanks for making Heritage Village Apartments your home.

                        Updated Review

                        Review Author Icon

                        Current Resident 1033866

                        Verified Resident 2022

                        5.0

                        6/28/2022

                        I moved into the community in June 2022. The staff has been helpful and professional. The communication has been very good either by phone or email. The ongoing update work going on both inside and outside is nice to see. Thank you.

                          Property Manager Response

                          6/28/2022

                          Welcome and Thank You for choosing Heritage Village for your new HOME! We are always updating and working to improve our community! So glad you have been happy with communication between the office and the resident! We believe communication is Key to our success! Welcome HOME!
                          Review Author Icon

                          Current Resident 1040178

                          Verified Resident 2022

                          5.0

                          6/28/2022

                          It's quiet and private yet very close to commercial areas with restaurants, stores and schools. It's diverse and accommodating to many needs/wants. Staff was very helpful and the overall move-in experience was seamless.

                            Property Manager Response

                            6/28/2022

                            Thank you for choosing Heritage Village for your HOME! Our location is the BEST! Close to everything yet tucked away in a quiet wooded setting. Welcome HOME!

                            Updated Review

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                            Current Resident 954466

                            Verified Resident 2021 - 2022

                            5.0

                            6/15/2022

                            The community is cozy and inviting with a wonderful neighborhood and woodland setting. The grounds are well maintained. My apartment was an upgraded refurbished unit and it was beautiful. I love the layout of my one bedroom apartment. Very spacious with nice size rooms. Great suburban location with access to everything needed.

                            Property Manager Response

                            6/15/2022

                            Thanks for leaving us a five-star review! It's great to hear that you're loving your experience here and enjoying the apartment, grounds, and location. We're glad you chose to make Heritage Village Apartments your home!
                            Review Author Icon

                            Current Resident 1035014

                            Verified Resident 2019 - 2022

                            4.8

                            6/12/2022

                            Very nice place to live. It's located in an extremely convenient area with lots of shopping and opportunity nearby. Maintenance always comes and fixes things as fast as they can. The grounds are kept clean and it's very beautiful.

                              Property Manager Response

                              6/13/2022

                              Thank you for leaving an excellent review! It's great to hear you love the apartment, maintenance, community and location. Thanks for making Heritage Village Apartments your home.
                              Review Author Icon

                              Current Resident 1034142

                              Verified Resident 2022

                              5.0

                              6/9/2022

                              I am very happy with my initial move in. Heritage Village is a quiet, clean, friendly and comfortable place to live. The staff was extremely helpful and friendly prior to move in and made me feel very welcome!

                                Property Manager Response

                                6/9/2022

                                Thanks for leaving us a five-star review! It's great to hear you find the staff helpful and that you're loving your experience here. We're glad you chose to make Heritage Village Apartments your new home!
                                Review Author Icon

                                Current Resident 1032479

                                Verified Resident 2022

                                4.3

                                6/5/2022

                                I just moved in, and the apartment community is in a very good part of town. The apartment community itself is very pretty, and management has been very helpful to me throughout the move in process. The buildings might be old, but they have been well maintained. The apartment itself is nice as well.

                                  Property Manager Response

                                  6/6/2022

                                  Thank you for choosing Heritage Village for your new Home! Our community is established, but we take pride in keeping the community a wonderful place to call Home! Welcome HOME!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1014566

                                  Verified Resident 2022

                                  5.0

                                  5/31/2022

                                  Management and service is good but there isn't much privacy. The floors and walls are not well insulated. There should be padding under the carpet which should provide some insulation and less usage of heat.

                                    Property Manager Response

                                    5/31/2022

                                    Thank you for your 5 star review ... Please reach out to the office with your privacy concerns ? We are not sure what you mean by that. Our floors do have carpet and padding in most apartments, some have wood laminate flooring in the living space. Heat is included at Heritage Village too! Welcome Home!
                                    Review Author Icon

                                    Current Resident 1029720

                                    Verified Resident 2021 - 2022

                                    5.0

                                    5/26/2022

                                    It is a nice neighborhood with a lot of friendly people. There is a lot of activities offered for entertainment . Also had to put in a few service request for maintain work and they responded the next day with repairs that were excellent. Thank You

                                      Property Manager Response

                                      5/26/2022

                                      Thank you Our Goal is to Take Care of YOU! We have a hard working maintenance and leasing teams that want to make your experience at Heritage Village a Positive one! Welcome HOME!

                                      Updated Review

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                                      Current Resident 965482

                                      Verified Resident 2013 - 2022

                                      4.7

                                      5/26/2022

                                      great place to live, friendly staff, responsive to needs and takes care of any issues with in 24/48 hours. Apartment is new and up to date. Community is safe and quite with parks, a pool, community space.

                                        Property Manager Response

                                        5/26/2022

                                        Thank you! Heritage Village team work hard to make your experience a Positive one! Sounds like you have taken advantage of the amenities too! Welcome HOME!

                                        Updated Review

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                                        Current Resident 634731

                                        Verified Resident 2019 - 2022

                                        4.5

                                        5/22/2022

                                        A few minor issues same as anywhere else, but nice and quiet apartments with nice landscaping, a well maintained complex overall, great and timely maintenance, and lots to do in the area. Been here three years and originally only planned on staying for one.

                                          Property Manager Response

                                          5/23/2022

                                          So glad you decided to Stay! Our community and the neighborhood have a lot to offer! Heritage Village has wonderful amenities, is close to Everywhere and the Capitol District has so much to do! Welcome HOME!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 829343

                                          Verified Resident 2020 - 2022

                                          4.8

                                          5/15/2022

                                          Love the Apts staff is very good and helpful to all my needs the grounds are beautiful and well kept and they continue to improve the apartment complex I am very pleased with my apartment and everything that the staff does to make u comfortable

                                            Property Manager Response

                                            5/16/2022

                                            Thank you for your positive review! We work hard to make the community and your experience here at Heritage Village a positive one! Thank you and Welcome HOME!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 766098

                                            Verified Resident 2022

                                            5.0

                                            4/24/2022

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                                              Property Manager Response

                                              4/26/2022

                                              Thanks for leaving Heritage Village Apartments a five-star review!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 406286

                                              Verified Resident 2004 - 2022

                                              5.0

                                              4/18/2022

                                              I have resided at Heritage 222 in Heritage Village since 2005. It is a great place to live, one of the Capital District's best kept secrets. It has location (20 minutes from everywhere in the Capital District), very centrally located, yet in a beautiful wooded setting, unlike many of the newer complexes; very very responsive Maintenance Team (if they came any quicker, it would be BEFORE you even called), brand new elevator, very neat and clean common areas, and even heated (when needed) underground parking. You won't have to ever shovel show off your vehicle ever again. Even some of the most expensive residences in the Capital Region don't have this.

                                                Property Manager Response

                                                4/18/2022

                                                Thank you for your long-term residency and your positive feedback about our 222 building and our community! Heritage Village is a wonderful place to Call HOME! Welcome HOME!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                Private Entrance 1 Bedroom

                                                3 Available Units

                                                1 Bed, 1 Bath | 714 sq. ft.

                                                $1,575

                                                See Floor Plan Details

                                                Extra Large 1 Bedroom

                                                2 Available Units

                                                1 Bed, 1 Bath | 772 sq. ft.

                                                $1,546

                                                See Floor Plan Details

                                                Open 1 Bedroom

                                                2 Available Units

                                                1 Bed, 1 Bath | 774 sq. ft.

                                                $1,590

                                                See Floor Plan Details

                                                1 Bedroom with Den

                                                1 Bed, 1 Bath | 902 sq. ft.

                                                $1,630

                                                See Floor Plan Details

                                                222 - 1 Bedroom

                                                1 Bed, 1 Bath | 891 sq. ft.

                                                $2,113

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2 bedroom, 1 1/2 Bath with Den

                                                3 Available Units

                                                2 Beds, 2 Baths | 1,088 sq. ft.

                                                $1,836

                                                See Floor Plan Details

                                                2 Bedroom, 1 Bath

                                                3 Available Units

                                                2 Beds, 1 Bath | 973 - 1,011 sq. ft.

                                                $1,863

                                                See Floor Plan Details

                                                2 Bedroom, 1 1/2 Bath

                                                2 Available Units

                                                2 Beds, 1.5 Baths | 973 sq. ft.

                                                $1,898

                                                See Floor Plan Details

                                                2 Bedroom, 2 Bath

                                                1 Available Unit

                                                2 Beds, 2 Baths | 1,011 sq. ft.

                                                $1,973

                                                See Floor Plan Details

                                                2 Bedroom, 2 Bath with Den

                                                2 Beds, 2 Baths | 1,127 sq. ft.

                                                $1,946

                                                See Floor Plan Details

                                                222 - 2 Bedroom, 2 Bath

                                                2 Beds, 2 Baths | 1,133 sq. ft.

                                                $2,378

                                                See Floor Plan Details

                                                222 - 2 Bedroom, 1 Bath

                                                2 Beds, 1 Bath | 1,108 sq. ft.

                                                $2,413

                                                See Floor Plan Details

                                                222 - 2 Bedroom, 2 Bath with Den

                                                2 Beds, 2 Baths | 1,484 sq. ft.

                                                $2,426

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 53 reviews)

                                                Noise

                                                4.4

                                                Grounds

                                                4.4

                                                Safety

                                                4.4

                                                Office Staff

                                                4.3

                                                Maintenance

                                                4.1

                                                Neighborhood

                                                4.6

                                                Survey Scores (from 346 surveys)

                                                Post-Tour Survey

                                                4.4

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.4

                                                Lease Renewal Survey

                                                4.3

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                53

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                0.87 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Laundry Facilities in Every Building
                                                Parking
                                                • Garage
                                                • Parking
                                                Pets
                                                • Cats Allowed
                                                  Fee: $400. Rent: $40. Pet Limit: 2. Comments: We allow cats (2) max per apartment. Indoor cats only! There is a $400.00 non refundable pet fee, per pet, due at move in. There is a $40.00 monthly pet fee, per pet.
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                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • 24-Hour Fitness Center
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Bike Rack or Bike Storage
                                                • Cat Friendly
                                                • Community Center
                                                • Controlled Access
                                                • Convenient to Shopping and Attractions
                                                • Dishwasher
                                                • Elevator
                                                • Furnished Suites Available
                                                • Hardwood Floors
                                                • Heat and Hot Water Included
                                                • On-site Personnel
                                                • Pool
                                                • Professionally Managed by Burns Management Company
                                                • Short Term Lease Available
                                                • Wi-Fi in Clubhouse and Poolside
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                                                Leasing

                                                Sitituated on 45 beautifully landscaped acres in a peaceful wooded setting, Heritage Village provides the perfect location with all of the amenities you expect. Located in the Town of Guilderland, just south of the intersection of Routes 20 and 155, there is shopping 1/4 mile from your front door, we are only 15 minutes from downtown Albany, and a mere 3 minutes from Crossgates Mall and the Northway/Thruway (I-87, I-90).If you want New York City luxury with a true touch of class, then our exclusive Heritage 222 is just what you re looking for. Our expertly appointed apartment homes provide you all the conveniences of an upscale high rise and the comfort of having all utilities included while allowing you to revel in the beauty of nature. Come experience the truly unique atmosphere that 222 has to offer. Heritage Village also offers fully furnished, short term Fully Furnished Corporate Apartments for our executive clientele. Corporate apartments offer all the modern conveniences you ve come to expect with none of the hassles or long term commitments. Please call for an appointment today.
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                                                Leasing Options

                                                  • Available months 3,4,5,6,7,8,9,10,11,12,13,14

                                                Office Hours

                                                • Sunday: 10:00 AM - 02:30 PM
                                                • Monday - Friday: 09:00 AM - 05:00 PM
                                                • Saturday: 09:00 AM - 03:30 PM
                                                This community is managed by

                                                Burns Management

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                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Heritage Village Apartments Rated?
                                                Based on 1273 number of votes by renters, Heritage Village Apartments is currently rated 4.4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Heritage Village Apartments?
                                                Heritage Village Apartments is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Heritage Village Apartments is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at Heritage Village Apartments?
                                                Heritage Village Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is Heritage Village Apartments?
                                                Heritage Village Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Heritage Village Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Heritage Village Apartments?
                                                Heritage Village Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 0.87 days to their community reviews in the past year.
                                                Who manages Heritage Village Apartments?
                                                Burns Management
                                                What is the pet policy at Heritage Village Apartments?
                                                Cats Allowed
                                                Fee: $400
                                                Rent: $40
                                                Pet Limit: 2
                                                Comments: We allow cats (2) max per apartment. Indoor cats only! There is a $400.00 non refundable pet fee, per pet, due at move in. There is a $40.00 monthly pet fee, per pet.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 1.5 Baths
                                                2 Beds, 2 Baths

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                                                Baths

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                                                Under New Management

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                                                Heritage Village Apartments is a 714 - 1,484 sq. ft. apartment in Guilderland in zip code 12084. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,546. Nearby cities include Montour Falls, Corning, Horseheads, Painted Post, Elmira Heights, Watkins Glen, Dundee, Elmira, Bath, Addison, Penn Yan, Interlaken, and Ithaca.