4.4 rating
927 total reviews
(
876 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1182962
Verified Resident • 2023
4.5
9/21/2023
Recently moved to this apartment. The environment is calm and peaceful.The staff was really sweet and helpful .She provided us with all the important information we needed to know about the apartment.Overall the experience is Good until now.
9/22/2023
Current Resident 1180714
Verified Resident • 2023
4.3
9/14/2023
It is a pleasant and wooded place. It is a quiet place, surrounded by trees, the shopping malls are very close and there are also several recreational areas and trails in the forest where you can spend pleasant moments.
9/14/2023
Updated Review
Current Resident 966840
Verified Resident • 2020 - 2023
5.0
9/10/2023
It has been a great experience for the most part with helpful staff and well kept accommodations. The property is well maintained and beautiful. Much better than your usual apartment experience in aesthetics and quality.
9/11/2023
Current Resident 1177031
Verified Resident • 2023
4.7
9/5/2023
I fell in love with the woods and the bridges to the apartments. It's like living in a state park. I love walking all over here. It's so peaceful and so many tenants and even the staff are so friendly and helpful making you feel like you're home!
9/5/2023
Updated Review
Current Resident 787245
Verified Resident • 2021 - 2023
5.0
8/28/2023
I love living here because everyone is nice and pleasant to be my apartment building is I'm close to everything I need by walking around 's a convenient to everything around this apartment complex.
8/29/2023
Updated Review
Current Resident 1035257
Verified Resident • 2023
5.0
8/27/2023
Well maintained and tenants updated for change and or urgent issues. Excellent leadership by office staff and maintainence . Grounds and buildings updated and refurbished added beauty and functionality. All to improve quality of living here.
8/28/2023
Current Resident 1174320
Verified Resident • 2023
3.5
8/27/2023
I moved in very recently but so far everything is great. the community is nice, the landscaping is beautiful, and the apartment is clean. Look forward to living here and excited to try out the pool and fitness center.
8/28/2023
Updated Review
Current Resident 1091719
Verified Resident • 2022 - 2023
5.0
8/24/2023
Good work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
8/24/2023
Current Resident 1173449
Verified Resident • 2023
4.0
8/24/2023
Overall; I like the space and the community. The staff is effective and efficient with communication. I love love the walk-in closet. I move in because of the school district. The availability of The apartment was also really soon.
8/24/2023
Current Resident 1172790
Verified Resident • 2023
5.0
8/22/2023
We were in a time crunch to find a new place and Heritage Village was the perfect solution. The staff was delightful to work with during the entire process. From our first tour to moving into the apartment, the staff was friendly and super helpful. The apartment is spacious with tons of storage and wide doors/hallways to make moving in a breeze.
8/22/2023
Updated Review
Current Resident 1161476
Verified Resident • 2022 - 2023
2.5
8/17/2023
bit old , lot of disturbances from others, when we complin in the office also no solution for it. Appreciate if the team can inform the neibours. people smoking in balconies is causing a big problem rather than they some in balcony they can do it some common area outside
8/17/2023
Updated Review
Current Resident 146308
Verified Resident • 2009 - 2023
4.8
8/8/2023
I really enjoy living in the Heritage Village community. The office staff and maintenance crew have been great for the past 13 of my 14 years here. I love the wooded community with the exception of pollen season. I have been really lucky to have some great neighbors.
8/9/2023
Current Resident 1167317
Verified Resident • 2020 - 2023
4.8
8/6/2023
We moved into Heritage Village in the early months of the pandemic. It was safe, easily accessible, and neighbors were respectful. COVID unfortunately kept people at a distance from one another but that is changing. We expected to stay one year but just signed up for year 4!.
8/7/2023
Prospective Resident 1167142
Verified Prospect • Visited 2023
5.0
8/6/2023
Beautiful location nice pool beautiful apartments pet friendly very nice community staff is amazing they answer all your email and calls asap if you are looking for a place to call home I would definitely consider looking at this home
8/7/2023
Updated Review
Current Resident 1154233
Verified Resident • 2023
5.0
8/3/2023
Heritage village community is nice and well maintained. This Community includes peaceful environment, Playgrounds and green surroundings.This is perfect for living. Employees are nice and problem solving. Thanks
8/3/2023
Current Resident 715460
Verified Resident • 2023
4.8
7/30/2023
Nice location. Beautiful surroundings. Nice large apartments. Very clean and updated apartments. Plenty of parking. Extra storage. Modern laundry facilities. Short drive to lots of shops. Modern appliances.
7/31/2023
Current Resident 1162245
Verified Resident • 2019 - 2023
3.7
7/22/2023
Just had issues with carpenter bees and took a few months for the office to care of the problem and every year the rent goes up to where it's unaffordable for ppl but other than that it's a pretty nice and up kept place
7/24/2023
Current Resident 1160809
Verified Resident • 2023
5.0
7/18/2023
It is a nice community setting with respectful neighbors. Kids (as well as adults) live, walk and play throughout the complex. The pool area is large enough for a good amount of residents to enjoy at any one time. Most cars drive through the area safely so there are less hazards to worry about. I chose one of the renovated apartments and have been happy with the work. The bathroom was also redone but the tub and sink were resealed which has already shown some signs of wear. (3 months within apt) Very happy with the location and responsiveness of the staff.
7/18/2023
Current Resident 1159254
Verified Resident • 2023
5.0
7/13/2023
Very satisfied vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvveeeeeeeeeeeeeeeee
7/13/2023
Updated Review
Current Resident 924378
Verified Resident • 2021 - 2023
5.0
7/13/2023
The apartments here are well kept and nicely renovated, it feels like absolute luxury! The office and leasing staff are a dream to talk to and maintenance is friendly and professional and there's never a long wait for them, often same day service when a problem is reported! I'll be renewing my lease and hope to stay here in this lovely little community for many years to come!
7/13/2023
Updated Review
Former Resident 458902
Resident • 2020 - 2023
1.8
7/5/2023
Very Poor Experience
I lived there for two years. The plumbing issues in my own apartment became apparent the week I moved in. Maintenance had to come by multiple times to get my toilet running properly. In the first few months my dishwasher flooded one evening requiring me to call for emergency maintenance. The kitchen sink would often become backed up (I never allowed food to get into the drain). When a family moved into the apartment above me I had 4 sperate leaks in my ceiling in the living area and bathroom. On several occasions I had to take time off work to deal with these issues. What put me over the edge was when a neighboring apartment had sewage water back up and flood her whole apartment. The smell was apparent as soon as I set foot in the building. The rest of us in the building were never notified of what happened despite the smell. Witnessing the way management treated this tenant after everything she owned was ruined by this plumbing failure gave me the final push I needed to get out.
7/5/2023
Updated Review
Current Resident 900258
Verified Resident • 2020 - 2023
5.0
7/4/2023
I think this community is very kind and helpful for others in need of service and advice. I really like it when they help us and our family in need of service. That's really helpful to our community a bunch!
7/5/2023
Updated Review
Current Resident 972752
Verified Resident • 2021 - 2023
4.0
7/2/2023
It's good. The apartment is large and very nice. The neighbors are also nice and quiet. I enjoy living here. In general, the community is nice, but the lack of lighting and sidewalks is a problem. Also people tend to drive too fast and recklessly
7/5/2023
Updated Review
Current Resident 1146769
Verified Resident • 2023
5.0
6/29/2023
It has been great for me and my girls. I feel very comfortable with my neighbors and the community as a whole. The apartments are spacious and nice. Although our apartment has some work that needs to be done, it is nothing that is causing any issues. Overall, great choice for us.
6/29/2023
Updated Review
Current Resident 970484
Verified Resident • 2021 - 2023
3.0
6/29/2023
It has been a pretty good place to live. There is not really a sense of community at all. I really think trails or a dog park would really help this. I walk the same path through the neighborhood everyday and it gets old
6/29/2023
Private Entrance 1 Bedroom
3 Available Units
1 Bed, 1 Bath | 714 sq. ft.
$1,575
See Floor Plan Details
Extra Large 1 Bedroom
2 Available Units
1 Bed, 1 Bath | 772 sq. ft.
$1,546
See Floor Plan Details
Open 1 Bedroom
2 Available Units
1 Bed, 1 Bath | 774 sq. ft.
$1,590
See Floor Plan Details
1 Bedroom with Den
1 Bed, 1 Bath | 902 sq. ft.
$1,630
See Floor Plan Details
222 - 1 Bedroom
1 Bed, 1 Bath | 891 sq. ft.
$2,113
See Floor Plan Details
2 bedroom, 1 1/2 Bath with Den
3 Available Units
2 Beds, 2 Baths | 1,088 sq. ft.
$1,836
See Floor Plan Details
2 Bedroom, 1 Bath
3 Available Units
2 Beds, 1 Bath | 973 - 1,011 sq. ft.
$1,863
See Floor Plan Details
2 Bedroom, 1 1/2 Bath
2 Available Units
2 Beds, 1.5 Baths | 973 sq. ft.
$1,898
See Floor Plan Details
2 Bedroom, 2 Bath
1 Available Unit
2 Beds, 2 Baths | 1,011 sq. ft.
$1,973
See Floor Plan Details
2 Bedroom, 2 Bath with Den
2 Beds, 2 Baths | 1,127 sq. ft.
$1,946
See Floor Plan Details
222 - 2 Bedroom, 2 Bath
2 Beds, 2 Baths | 1,133 sq. ft.
$2,378
See Floor Plan Details
222 - 2 Bedroom, 1 Bath
2 Beds, 1 Bath | 1,108 sq. ft.
$2,413
See Floor Plan Details
222 - 2 Bedroom, 2 Bath with Den
2 Beds, 2 Baths | 1,484 sq. ft.
$2,426
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 53 reviews)
Noise
4.4
Grounds
4.4
Safety
4.4
Office Staff
4.3
Maintenance
4.1
Neighborhood
4.6
Survey Scores (from 346 surveys)
Post-Tour Survey
4.4
Move-In Survey
4.8
Maintenance & Support Survey
4.4
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
53
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.87 days
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Heritage Village Apartments is a 714 - 1,484 sq. ft. apartment in Guilderland in zip code 12084. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,546. Nearby cities include Montour Falls, Corning, Horseheads, Painted Post, Elmira Heights, Watkins Glen, Dundee, Elmira, Bath, Addison, Penn Yan, Interlaken, and Ithaca.