4.6 rating
384 total reviews
(
380 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1144258
Verified Resident • 2023
5.0
5/25/2023
Everyone seems friendly while walking through the building. Excited to start meeting my neighbor. The apartment itself is wonderful. Front desk is super helpful and welcoming. So is the rest of the staff.
5/26/2023
Current Resident 1143336
Verified Resident • 2023
4.7
5/22/2023
The staff is very knowledgeable and courteous. The apartment has amazing views, great amenities and is very nice. we are extremely excited to have the 42nd floor open with more amenities. The pool will be open soon and there are several workout and exercise classes available.
5/23/2023
Current Resident 1140332
Verified Resident • 2023
5.0
5/12/2023
I recently moved and I can say the community and staff is welcoming. I feel safe and comfortable being here. I have a lot of access to transportation amenities and activities. There's events I'm willing to attend also.
5/15/2023
Updated Review
Current Resident 1132615
Verified Resident • 2023
5.0
5/12/2023
Never got to be a part of any building community this is a first for us. We both love the environment, the people, staff, and location that brings great cultures and activities that is close to the city
5/15/2023
Current Resident 1139754
Verified Resident • 2023
5.0
5/11/2023
So far it is excellent. The staff have been welcoming and friendly, they all remembered my name straight away and answered all questions and resolved issues straight away. All the services are very convenient, it's like staying in a luxury hotel Excited to be living here!
5/11/2023
Current Resident 1139650
Verified Resident • 2023
5.0
5/10/2023
Love the community so far. Looking forward to staying for a while. The location is great. The building is great. The staff is very helpful and friendly. Definitely recommend the building. The environment is also great.
5/11/2023
Current Resident 1138851
Verified Resident • 2023
5.0
5/8/2023
We love 3Eleven. All the employees here have been so welcoming and so helpful during the move in process. My family and I truly feel at home! Our apartment is beautiful and the rest of the amenities are such a plus. Management answers maintenance and other issues very quickly. As soon as you put in a request; you're hearing back within 24 hours. I'm so happy to be here.
5/9/2023
Current Resident 1138846
Verified Resident • 2023
5.0
5/8/2023
The apartment is above expectations. It's in a great location lots restaurants and food stores near by. The building is spotless no, no noise. Appliances are top of the line Great building to live in.
5/9/2023
Current Resident 1133030
Verified Resident • 2023
4.5
4/19/2023
Wonderful location looking down the river, a block away from hudson yard mall and a subway station. I love building amenities and can't wait to see unopened amenities to open. Staffs are very kind. They don't seem to stop me from entering the building. Hopefully because they recognize my face and I live there?
4/20/2023
Current Resident 1131618
Verified Resident • 2023
3.0
4/14/2023
3Eleven is an attractive building in theory, but many of the kinks and amenities have yet to be figured out. The Leasing agent assured that the dog run would be open upon move-in but it did not open until 6 weeks later. The construction of the dog run is not complete, it is covered by scaffolding by a neighboring building for the foreseeable future. The gym closes on various occasions with little notice and the amenity programming does not meet the expectations set by the leasing agent(s). The amenity fee itself is far too expensive for the breadth and availability.
4/17/2023
Current Resident 1130091
Verified Resident • 2023
5.0
4/10/2023
Fantastic building with incredible amentities. Nothing in this building was done cheaply. Everything is detail oriented. The staff is great, everything is modern, views are fantastic. I love 3eleven and plan to rent this apartment for many years to come.
4/10/2023
Current Resident 1129370
Verified Resident • 2023
4.5
4/8/2023
Great neighborhood. Upkeep of building is very clean. Neighbors are quiet however there is some construction noise during the day. Overall highly recommend as a wonderful place to live in Manhattan. Views are amazing. Amenities are a bonus.
4/10/2023
Current Resident 1127735
Verified Resident • 2023
4.5
4/3/2023
The apartment is so nice! I love the amenities and the staff is really helpful! My move in process was so smooth, the apartment was very clean, and everything was so easy. Really recommend this place.
4/4/2023
Updated Review
Current Resident 1081066
Verified Resident • 2022 - 2023
4.8
4/3/2023
Nice building, newly built and everything in the unit is brand new. Friendly staff, greet to you everyday, prompt maintenance service. Feel welcomed every time I walk through the building door (and great move-in gifts)
4/4/2023
Current Resident 1126312
Verified Resident • 2023
4.8
3/29/2023
I have just moved in at 3eleven and I couldn't be happier. The building is truly amazing and the staff has been so helpful. What I look forward to the most is utilizing the common spaces for work, the gym and the outdoor areas.
3/29/2023
Current Resident 1123620
Verified Resident • 2023
4.3
3/20/2023
The staff are very friendly and professional, and the building is overall is quite nice in terms of finish-out features. The location is decent, near a Whole Foods and the Hudson River Park. I'd definitely recommend checking it out.
3/20/2023
Updated Review
Current Resident 1079380
Verified Resident • 2022 - 2023
3.8
3/15/2023
Too many maintenance problems for a new building
The building looks amazing, it has wonderful common areas and amenities, and the staff is exceptional. Unfortunately the building itself has major flaws and this is the first time in my life I’ve had to make so many maintenance requests. The water temperature was too cold, the water pressure was non existent (now is a lot better but the fixture now has an ugly white tape around the head of the shower), and the A/C has been honestly a nightmare, it makes a terrible explosive noise when the cold air is stopping after functioning for a while, it had a very uneven temperature regulation between the room and the living, where the room was extremely hot at night despite setting an appropriate and ideal temperature for sleep, and this gave me many terrible sleep nights over weeks; also, the loud noise with the cold air became a new issue AFTER trying to repair the uneven temperature regulation. Now I have a TERRIBLE whistling coming from the windows. Like other requests that require me to reopen them, this one also required another team to come and fully fix the problem because the first was a partial fix. The noise is still there driving me insane every single day. I had to ask for a day since they told me that the windows technicians would be here on Monday, but they weren’t. Instead, they called on Tuesday, and since I couldn’t be here for a second day, the problem persists and I swear I’m losing my mind with this INCREDIBLY LOUD high pitch sound going almost all the time, because my apartment faces the river and the winds are so strong that they cause this problem and even worst: it sounds like it’s going to break the windows in my place, and it actually broke the entryway doors of the building on 11th avenue once. The quality / design of my unit has also been an issue: there’s no space under the sink for a trash can if you don’t want to have it visible; you can see there’s separations between the floors and the walls because it’s not even; there’s cracks already on the walls and this is a NEW building; there’s an extractor in the kitchen that doesn’t extract outside the apartment, it only vents up, so the hot air and smoke goes to the top cabinets, creating a sticky mess when searing and specially when cooking meats, plus it triggers the FIRE ALARM because it’s right next to the kitchen stoves. I avoid cooking things that can cause this problem, but why should I have to live so uncomfortable in this apartment while paying for what it costs? I had to stop searing food altogether. There’s no light in the bedroom, nor light opening in the ceiling to install one, and we are not allowed to do that type of changes. There’s only a single shelf at the top of the closets with a rail, and that’s it, you have to buy furniture if you want to actually USE the closet space. I’m truly terribly sorry to leave a review like this considering how much I value the staff, but I just find unacceptable the amount of maintenance problems on a building like this, and the nature of the problems has made the experience of living here a nightmare. For reference: I’ve been renting since I was 23 (10 years so far), and this is the first and only time ever I’ve had to deal with maintenance issues at all, and in this case is not only a few, it’s a few *too many*. My previous apartment was a 2 year lease contract that was renewed 3-4 times over the years and even through an owner change when it was sold to the current owners, so I was there for 6 years, living in a beautiful studio apartment in Buenos Aires, in a luxury building made by a renowned architect, and that studio was costing about 300 USD a month. It had NO issues whatsoever: the water temperature and pressure were incredible, the A/C functioned perfectly and evenly without making noises, the apartment had floor to ceiling windows with double or triple glass that completely isolated the noise from outside instead of causing a terrible whistling noise that won’t stop, and the single time the building had an issue with a filtration, it was fixed in one attempt, not multiple.
3/16/2023
Current Resident 1122210
Verified Resident • 2023
4.3
3/15/2023
Great new building and very friendly staff. It's still brand new and they have some kinks to iron out. My biggest gripe is that over and above the ASTRONOMICAL monthly rent, you have to pay $150 per person PER MONTH just to use the amenities some of which are not even open or finished - The gym is big but average (I'm a trainer and have seen MANY gyms and this one is just ok) the outdoor pool will be nice in summer and the grills would be handy but as for the sprawling work spaces? I predict these will be sitting mostly unused because there is just SO MUCH of it. Oh and don't forget the single coffee machine in the amenity space that still requires you to pay for said coffee - even though you're already paying to be there in the first place. Talk about milking your tenants for every spare penny they have.
3/16/2023
Current Resident 1121487
Verified Resident • 2023
3.5
3/13/2023
nice building with half-finished amenities. the general finish and front desk staff are nice but the intercom system is pretty annoying. Every time you have a food delivery they buzz you to get your permission to let them up - but the intercom system is at the apartment door which means you need to physically move yourself to the intercom to give the front desk permission to let the delivery people in (super annoying when you are working or doing something else).
3/14/2023
Current Resident 1119627
Verified Resident • 2023
5.0
3/8/2023
Wonderful and top of the line community/building. Easily accessible transit line makes the location perfect. Every possible need is just a short walking distance away with high quality stores and an entire mall just steps away.
3/13/2023
Current Resident 1118932
Verified Resident • 2023
5.0
3/6/2023
This building is amazing! The build is brand new and everything is very modern and chic with incredible amenities. Management and staff are lovely. This is exactly the place I've wanted and I'm so happy to call 3Eleven home!
3/7/2023
Current Resident 1118867
Verified Resident • 2023
4.7
3/6/2023
The staff has been friendly, resourceful and kind. The residents are also quite friendly and the general atmosphere is delightful. The concierge is extremely helpful in providing information about the neighborhood community.
3/7/2023
Current Resident 1114810
Verified Resident • 2022 - 2023
4.8
2/20/2023
It's a great building with beautiful views. Great experience so far. The amenities are really incredible. Having a washer and dryer in unit is a game changer. The gym has great equipment and machines and the lounge area is beautiful.
2/20/2023
Current Resident 1114109
Verified Resident • 2023
5.0
2/17/2023
Amazing experience me and my family are having here at 3Eleven and we appreciate everything that's happening and given to us. All staff is very professional and make and my family feel very comfortable here. We thank you for everything!
2/20/2023
Current Resident 1112869
Verified Resident • 2023
5.0
2/13/2023
Great new building with nice finishes and excellent amenities. Great location. Easy move-in process and very professional, helpful, and friendly staff. Only been a few days but already feels like home.
2/13/2023
1 Bed, 1 Bath
$1,141
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 87 reviews)
Noise
4.4
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.6
Survey Scores (from 545 surveys)
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
87
Manager’s Review Engagement
Percentage of reviews responded to
54.02%
Manager’s Review Reply Time
Average time to respond to reviews
69.99 days
Claim your community to update listing information, capture leads, and respond to reviews!
3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.