B+
B+
Award Winner
311 11th Avenue, New York, NY 10001

4.6

(929 Reviews & Surveys)
$1,141/mo

Reviews

4.6 rating

384 total reviews

(

380 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1144258

Verified Resident 2023

5.0

5/25/2023

Everyone seems friendly while walking through the building. Excited to start meeting my neighbor. The apartment itself is wonderful. Front desk is super helpful and welcoming. So is the rest of the staff.

    Property Manager Response

    5/26/2023

    It's always great to move into a new place where people are friendly and welcoming. Having a helpful front desk and staff can make a big difference in creating a positive living environment. Thank you for the kind words!
    Review Author Icon

    Current Resident 1143336

    Verified Resident 2023

    4.7

    5/22/2023

    The staff is very knowledgeable and courteous. The apartment has amazing views, great amenities and is very nice. we are extremely excited to have the 42nd floor open with more amenities. The pool will be open soon and there are several workout and exercise classes available.

      Property Manager Response

      5/23/2023

      Thank you very much for taking the time to share this review with us! We appreciate your kind words and we are thrilled to have you as part of the community!
      Review Author Icon

      Current Resident 1140332

      Verified Resident 2023

      5.0

      5/12/2023

      I recently moved and I can say the community and staff is welcoming. I feel safe and comfortable being here. I have a lot of access to transportation amenities and activities. There's events I'm willing to attend also.

        Property Manager Response

        5/15/2023

        Thank you so much for the positive feedback!

        Updated Review

        Review Author Icon

        Current Resident 1132615

        Verified Resident 2023

        5.0

        5/12/2023

        Never got to be a part of any building community this is a first for us. We both love the environment, the people, staff, and location that brings great cultures and activities that is close to the city

          Property Manager Response

          5/15/2023

          Thank you so much for the kind words! It's a pleasure to have you as a member of the 3ELEVEN community!
          Review Author Icon

          Current Resident 1139754

          Verified Resident 2023

          5.0

          5/11/2023

          So far it is excellent. The staff have been welcoming and friendly, they all remembered my name straight away and answered all questions and resolved issues straight away. All the services are very convenient, it's like staying in a luxury hotel Excited to be living here!

            Property Manager Response

            5/11/2023

            Thank you for kind words! We appreciate you taking the time to leave us a 5-star rating!
            Review Author Icon

            Current Resident 1139650

            Verified Resident 2023

            5.0

            5/10/2023

            Love the community so far. Looking forward to staying for a while. The location is great. The building is great. The staff is very helpful and friendly. Definitely recommend the building. The environment is also great.

              Property Manager Response

              5/11/2023

              Thank you for the kind words! Welcome to your new home.
              Review Author Icon

              Current Resident 1138851

              Verified Resident 2023

              5.0

              5/8/2023

              We love 3Eleven. All the employees here have been so welcoming and so helpful during the move in process. My family and I truly feel at home! Our apartment is beautiful and the rest of the amenities are such a plus. Management answers maintenance and other issues very quickly. As soon as you put in a request; you're hearing back within 24 hours. I'm so happy to be here.

              Property Manager Response

              5/9/2023

              Thanks so much for sharing your wonderful feedback! We're glad you feel supported by our team here at 3ELEVEN Apartments and that their efforts to provide the best service resonate with you. Thanks for placing your trust in us and your willingness to share your experience. We appreciate you!
              Review Author Icon

              Current Resident 1138846

              Verified Resident 2023

              5.0

              5/8/2023

              The apartment is above expectations. It's in a great location lots restaurants and food stores near by. The building is spotless no, no noise. Appliances are top of the line Great building to live in.

                Property Manager Response

                5/9/2023

                Thank you for the positive review of our community! At 3ELEVEN Apartments, we always want our residents to enjoy a top-notch experience. We appreciate you!
                Review Author Icon

                Current Resident 1133030

                Verified Resident 2023

                4.5

                4/19/2023

                Wonderful location looking down the river, a block away from hudson yard mall and a subway station. I love building amenities and can't wait to see unopened amenities to open. Staffs are very kind. They don't seem to stop me from entering the building. Hopefully because they recognize my face and I live there?

                  Property Manager Response

                  4/20/2023

                  Hello. We re so grateful that you took the time to leave us a positive review. Thank you!
                  Review Author Icon

                  Current Resident 1131618

                  Verified Resident 2023

                  3.0

                  4/14/2023

                  3Eleven is an attractive building in theory, but many of the kinks and amenities have yet to be figured out. The Leasing agent assured that the dog run would be open upon move-in but it did not open until 6 weeks later. The construction of the dog run is not complete, it is covered by scaffolding by a neighboring building for the foreseeable future. The gym closes on various occasions with little notice and the amenity programming does not meet the expectations set by the leasing agent(s). The amenity fee itself is far too expensive for the breadth and availability.

                    Property Manager Response

                    4/17/2023

                    Thank you for sharing your comments for our team and honest feedback. It is always our intention to be as informative and transparent as possible when communicating updates about the community. We extend our deepest apologies for any misunderstanding or interactions that fell short of expectations and welcome the opportunity to discuss further in detail should you have any additional questions. Thank you.
                    Review Author Icon

                    Current Resident 1130091

                    Verified Resident 2023

                    5.0

                    4/10/2023

                    Fantastic building with incredible amentities. Nothing in this building was done cheaply. Everything is detail oriented. The staff is great, everything is modern, views are fantastic. I love 3eleven and plan to rent this apartment for many years to come.

                      Property Manager Response

                      4/10/2023

                      Thank you for your feedback! We are so glad you are having a positive experience with 3Eleven and our team.
                      Review Author Icon

                      Current Resident 1129370

                      Verified Resident 2023

                      4.5

                      4/8/2023

                      Great neighborhood. Upkeep of building is very clean. Neighbors are quiet however there is some construction noise during the day. Overall highly recommend as a wonderful place to live in Manhattan. Views are amazing. Amenities are a bonus.

                        Property Manager Response

                        4/10/2023

                        Thank you for taking the time to share your experience with us, and we are so glad that your impression of our facilities and staff has been positive! We apologize for the noise, an inevitable part of the building still being under construction. We appreciate your patience and understanding as we near completion. If you require a quiet space to take calls or work, please feel free to take advantage of any conference rooms in the 7th floor amenity space.
                        Review Author Icon

                        Current Resident 1127735

                        Verified Resident 2023

                        4.5

                        4/3/2023

                        The apartment is so nice! I love the amenities and the staff is really helpful! My move in process was so smooth, the apartment was very clean, and everything was so easy. Really recommend this place.

                          Property Manager Response

                          4/4/2023

                          Thanks so much for the positive feedback!

                          Updated Review

                          Review Author Icon

                          Current Resident 1081066

                          Verified Resident 2022 - 2023

                          4.8

                          4/3/2023

                          Nice building, newly built and everything in the unit is brand new. Friendly staff, greet to you everyday, prompt maintenance service. Feel welcomed every time I walk through the building door (and great move-in gifts)

                            Property Manager Response

                            4/4/2023

                            Hello! Thank you so much for the positive feedback! It's our mission to provide the very best in customer service here at 3ELEVEN!
                            Review Author Icon

                            Current Resident 1126312

                            Verified Resident 2023

                            4.8

                            3/29/2023

                            I have just moved in at 3eleven and I couldn't be happier. The building is truly amazing and the staff has been so helpful. What I look forward to the most is utilizing the common spaces for work, the gym and the outdoor areas.

                              Property Manager Response

                              3/29/2023

                              Thank you for the great feedback! Your team at 3ELEVEN thanks you for sharing these kind words. Thank you again!
                              Review Author Icon

                              Current Resident 1123620

                              Verified Resident 2023

                              4.3

                              3/20/2023

                              The staff are very friendly and professional, and the building is overall is quite nice in terms of finish-out features. The location is decent, near a Whole Foods and the Hudson River Park. I'd definitely recommend checking it out.

                                Property Manager Response

                                3/20/2023

                                Hello, We appreciate you taking the time to share your feedback . Our team takes pride in our professional and friendly demeanor. Thank you !

                                Updated Review

                                Review Author Icon

                                Current Resident 1079380

                                Verified Resident 2022 - 2023

                                3.8

                                3/15/2023

                                Too many maintenance problems for a new building

                                The building looks amazing, it has wonderful common areas and amenities, and the staff is exceptional. Unfortunately the building itself has major flaws and this is the first time in my life I’ve had to make so many maintenance requests. The water temperature was too cold, the water pressure was non existent (now is a lot better but the fixture now has an ugly white tape around the head of the shower), and the A/C has been honestly a nightmare, it makes a terrible explosive noise when the cold air is stopping after functioning for a while, it had a very uneven temperature regulation between the room and the living, where the room was extremely hot at night despite setting an appropriate and ideal temperature for sleep, and this gave me many terrible sleep nights over weeks; also, the loud noise with the cold air became a new issue AFTER trying to repair the uneven temperature regulation. Now I have a TERRIBLE whistling coming from the windows. Like other requests that require me to reopen them, this one also required another team to come and fully fix the problem because the first was a partial fix. The noise is still there driving me insane every single day. I had to ask for a day since they told me that the windows technicians would be here on Monday, but they weren’t. Instead, they called on Tuesday, and since I couldn’t be here for a second day, the problem persists and I swear I’m losing my mind with this INCREDIBLY LOUD high pitch sound going almost all the time, because my apartment faces the river and the winds are so strong that they cause this problem and even worst: it sounds like it’s going to break the windows in my place, and it actually broke the entryway doors of the building on 11th avenue once. The quality / design of my unit has also been an issue: there’s no space under the sink for a trash can if you don’t want to have it visible; you can see there’s separations between the floors and the walls because it’s not even; there’s cracks already on the walls and this is a NEW building; there’s an extractor in the kitchen that doesn’t extract outside the apartment, it only vents up, so the hot air and smoke goes to the top cabinets, creating a sticky mess when searing and specially when cooking meats, plus it triggers the FIRE ALARM because it’s right next to the kitchen stoves. I avoid cooking things that can cause this problem, but why should I have to live so uncomfortable in this apartment while paying for what it costs? I had to stop searing food altogether. There’s no light in the bedroom, nor light opening in the ceiling to install one, and we are not allowed to do that type of changes. There’s only a single shelf at the top of the closets with a rail, and that’s it, you have to buy furniture if you want to actually USE the closet space. I’m truly terribly sorry to leave a review like this considering how much I value the staff, but I just find unacceptable the amount of maintenance problems on a building like this, and the nature of the problems has made the experience of living here a nightmare. For reference: I’ve been renting since I was 23 (10 years so far), and this is the first and only time ever I’ve had to deal with maintenance issues at all, and in this case is not only a few, it’s a few *too many*. My previous apartment was a 2 year lease contract that was renewed 3-4 times over the years and even through an owner change when it was sold to the current owners, so I was there for 6 years, living in a beautiful studio apartment in Buenos Aires, in a luxury building made by a renowned architect, and that studio was costing about 300 USD a month. It had NO issues whatsoever: the water temperature and pressure were incredible, the A/C functioned perfectly and evenly without making noises, the apartment had floor to ceiling windows with double or triple glass that completely isolated the noise from outside instead of causing a terrible whistling noise that won’t stop, and the single time the building had an issue with a filtration, it was fixed in one attempt, not multiple.

                                  Property Manager Response

                                  3/16/2023

                                  Thank you for taking the time to leave us feedback. We are sorry to hear your experience here may have hit a rough patch. Please call our leasing office directly to discuss this further and explore how we can improve. We are committed to ensure that you are having an exceptional living experience with us. Thank you.
                                  Review Author Icon

                                  Current Resident 1122210

                                  Verified Resident 2023

                                  4.3

                                  3/15/2023

                                  Great new building and very friendly staff. It's still brand new and they have some kinks to iron out. My biggest gripe is that over and above the ASTRONOMICAL monthly rent, you have to pay $150 per person PER MONTH just to use the amenities some of which are not even open or finished - The gym is big but average (I'm a trainer and have seen MANY gyms and this one is just ok) the outdoor pool will be nice in summer and the grills would be handy but as for the sprawling work spaces? I predict these will be sitting mostly unused because there is just SO MUCH of it. Oh and don't forget the single coffee machine in the amenity space that still requires you to pay for said coffee - even though you're already paying to be there in the first place. Talk about milking your tenants for every spare penny they have.

                                    Property Manager Response

                                    3/16/2023

                                    Hello, We appreciate you taking the time to share your feedback with us. Our team strives to be as informative and transparent as possible throughout the entire move-in experience. We regret if we were not able to achieve that for you but please let us know if you have any questions that we can assist you with. Thank you.
                                    Review Author Icon

                                    Current Resident 1121487

                                    Verified Resident 2023

                                    3.5

                                    3/13/2023

                                    nice building with half-finished amenities. the general finish and front desk staff are nice but the intercom system is pretty annoying. Every time you have a food delivery they buzz you to get your permission to let them up - but the intercom system is at the apartment door which means you need to physically move yourself to the intercom to give the front desk permission to let the delivery people in (super annoying when you are working or doing something else).

                                      Property Manager Response

                                      3/14/2023

                                      Hello. Thank you for taking the time to share your candid and balanced feedback. We always aim to assist our residents to the best of our abilities. If you have any specific requests about communicating with our concierge, please do not hesitate to reach out to us directly. Thank you for complimenting our location and team. We enjoy having you as part of our community.
                                      Review Author Icon

                                      Current Resident 1119627

                                      Verified Resident 2023

                                      5.0

                                      3/8/2023

                                      Wonderful and top of the line community/building. Easily accessible transit line makes the location perfect. Every possible need is just a short walking distance away with high quality stores and an entire mall just steps away.

                                        Property Manager Response

                                        3/13/2023

                                        Thank you so much for the positive feedback about our community here at 3ELEVEN Apartments.
                                        Review Author Icon

                                        Current Resident 1118932

                                        Verified Resident 2023

                                        5.0

                                        3/6/2023

                                        This building is amazing! The build is brand new and everything is very modern and chic with incredible amenities. Management and staff are lovely. This is exactly the place I've wanted and I'm so happy to call 3Eleven home!

                                          Property Manager Response

                                          3/7/2023

                                          Thank you so much for the positive feedback about our community here at 3ELEVEN Apartments.
                                          Review Author Icon

                                          Current Resident 1118867

                                          Verified Resident 2023

                                          4.7

                                          3/6/2023

                                          The staff has been friendly, resourceful and kind. The residents are also quite friendly and the general atmosphere is delightful. The concierge is extremely helpful in providing information about the neighborhood community.

                                            Property Manager Response

                                            3/7/2023

                                            We're happy you have found our team to be so supportive during your experience here at 3ELEVEN Apartments. Thank you!
                                            Review Author Icon

                                            Current Resident 1114810

                                            Verified Resident 2022 - 2023

                                            4.8

                                            2/20/2023

                                            It's a great building with beautiful views. Great experience so far. The amenities are really incredible. Having a washer and dryer in unit is a game changer. The gym has great equipment and machines and the lounge area is beautiful.

                                              Property Manager Response

                                              2/20/2023

                                              Thank you for the positive feedback! We are delighted that you're enjoying your new home. Thank you!
                                              Review Author Icon

                                              Current Resident 1114109

                                              Verified Resident 2023

                                              5.0

                                              2/17/2023

                                              Amazing experience me and my family are having here at 3Eleven and we appreciate everything that's happening and given to us. All staff is very professional and make and my family feel very comfortable here. We thank you for everything!

                                                Property Manager Response

                                                2/20/2023

                                                Thank you for the great feedback. Your team at 3ELEVEN strives to make each resident feel welcomed in their new home. Thank you!
                                                Review Author Icon

                                                Current Resident 1112869

                                                Verified Resident 2023

                                                5.0

                                                2/13/2023

                                                Great new building with nice finishes and excellent amenities. Great location. Easy move-in process and very professional, helpful, and friendly staff. Only been a few days but already feels like home.

                                                  Property Manager Response

                                                  2/13/2023

                                                  Hello! Thanks so much for sharing this feedback with us! We are pleased to hear that the move- in process was easy and professional. We are delighted that 3ELEVEN feels like home already. Thanks again!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

                                                  $1,141

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 87 reviews)

                                                  Noise

                                                  4.4

                                                  Grounds

                                                  4.7

                                                  Safety

                                                  4.5

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 545 surveys)

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.9

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  87

                                                  Manager’s Review Engagement

                                                  C

                                                  Percentage of reviews responded to

                                                  54.02%

                                                  Manager’s Review Reply Time

                                                  D-

                                                  Average time to respond to reviews

                                                  69.99 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  This community is managed by

                                                  Clinton Management

                                                  A-
                                                  A-
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is 3Eleven Rated?
                                                  Based on 929 number of votes by renters, 3Eleven is currently rated 4.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at 3Eleven?
                                                  3Eleven is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  3Eleven is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at 3Eleven?
                                                  3Eleven is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is 3Eleven?
                                                  3Eleven is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  3Eleven is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at 3Eleven?
                                                  3Eleven is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 54.02% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 69.99 days to their community reviews in the past year.
                                                  Who manages 3Eleven?
                                                  Clinton Management
                                                  What is the pet policy at 3Eleven?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath

                                                  Contact Property

                                                  3Eleven

                                                  (332) 222-6896

                                                  April 2026

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                                                  3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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