4.6 rating
384 total reviews
(
380 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1109678
Verified Resident • 2022 - 2024
5.0
1/8/2024
love this living community. the people are friendly and cordial. the staff are professional and respect privacy. the community grounds are well maintained and very clean. the delivery services are good as well.
1/9/2024
Current Resident 1215492
Verified Resident • 2023 - 2024
4.8
1/8/2024
Wonderful apartment building in a great part of town! We have been impressed with the responsiveness and friendliness of the staff and love the amenities available to us here. The building is relatively quiet, which we enjoy, though occasionally you are able to hear the helicopters flying by ? though to be fair the windows do a pretty decent job of filtering out noises from outside.
1/9/2024
Updated Review
Current Resident 1184278
Verified Resident • 2023
4.7
12/25/2023
This residence is the bomb!, This property has exceeded my expectations all around. It is really the style and elite comfort of Hudson yards living. It's very relaxing, away from the hustle and bustle of a very busy city, but close to it all at the same time. The units have amazing finishes, multiple unit layouts and the amenities are off the charts! I don't think another building can match the amenities in this building. Dog owners will love it here, they accommodate pets with top notch in-house services like dog walking/sitting with outdoor dog/human lounges and dog runs. You are only a block from the water, Hudson River. The sky lounge is truly breathtaking. The amenities fee is so worth it since they have multiple events every month. At such challenging times, I have never, in NYC(lived in multipole hoods)met so many helpful, kind and generous people in one place. Many tenants seem very happy, some had to relocate for work and didn't want to leave. It's a really heartwarming community. The staff is great too and always trying to accommodate you in any way as quickly as possible. It just seems to get better and better at the time since we will be getting an organic market and coffee shop in the building soon. As they build phase 2 in Hudson Yards, there is no doubt this will be where everyone will want to live. Glad I moved into this building, it has changed my life.
12/26/2023
Current Resident 1210315
Verified Resident • 2023
4.7
12/20/2023
So far so good. I just moved in and the staff has been great. The door men are kind and helpful. Cleaning crew keeps the trash bins empty. The amenities team are helpful and kind. Been great when I ask questions. I appreciate the team.
12/27/2023
Current Resident 1209738
Verified Resident • 2023
5.0
12/18/2023
Just moved in. People are very nice and my move in went smoothly. Looking forward to living in this beautiful building. Love my apt and all building amenities . Dog friendly building my dog love it here as well
12/19/2023
Current Resident 1208393
Verified Resident • 2023
4.5
12/14/2023
so far so good, repair was done promptly and was immediately attended to by staff, i look forward to continuing to live here. everything else is good and the building itself is well conceived and nice to live in.
Current Resident 1208247
Verified Resident • 2023
5.0
12/13/2023
Beautiful apartment in a truly wonderful building. We are LOVING living here. Management has been great in accommodating us a few times. I have one concern about how easy it is for anyone to access the unit from the outside but otherwise, love it. Perhaps in future you may want to create a doorman desk near the elevator bank for upper floors. Otherwise?we are thrilled with our apartment. Thank you!
12/14/2023
Updated Review
Current Resident 1158411
Verified Resident • 2023
5.0
12/12/2023
It has been great. Very warm and friendly community.. It's like an oasis in the middle of Manhattan. Somewhat like our own little gated community. hope to stay here for many years to come. Surrounded by the best food, entertainment, parks, and schools. The world is yours in Hudson Yards
12/13/2023
Current Resident 1207597
Verified Resident • 2023
4.7
12/11/2023
Thus far, everyone has been very nice and welcoming. It's a very quiet yet inclusive community. I received a letter in the mail about a group to join to be more a part of the community and that was very insightful for me being that I'm not from here so that made me feel very welcomed and a part of the community so I'm very grateful for that.
Current Resident 1207569
Verified Resident • 2023
4.5
12/11/2023
Incredible staff who were very helpful. Apartment was in great shape at move-in. Community is excellent. Amenities are fantastic, including an exceptional gym/fitness center. The neighborhood has a ton of great resources.
12/28/2023
Current Resident 1207554
Verified Resident • 2023
4.7
12/11/2023
My experience so far is ok regarding my unit but my only problem is office staff getting back to me when I reach out . Which is very frustrating because I need information or help regarding my unit ..
12/12/2023
Current Resident 1199756
Verified Resident • 2023
4.8
11/15/2023
This building has amazing views. The staff are all friendly. I love the fact that I can wake up being here. This building is very pet-friendly and has an amazing pet daycare on the bottom floor. There are several events that go on throughout the building every month to make the community closer!
11/16/2023
Current Resident 1199731
Verified Resident • 2023
5.0
11/15/2023
Beautiful new apartment building with great amenities. Love the location and access to food, shopping, and nightlife. Great community for pets! The concierge service is second to none, and I don't hesitate to contact them with any needs.
11/16/2023
Updated Review
Current Resident 1197321
Verified Resident • 2023
5.0
11/13/2023
I am a new tenant of 3Eleven, but after I won the housing lottery and went through all the procedures after approval, every staff who contacted me was very friendly and tried to help me solve all the problems as soon as possible. On the way to visit the apartment, I think the transportation is very convenient and the community environment is also very special. After entering the building, I felt relieved that the employees were treated equally. The safety of the building is my favorite, so I can live in peace. Seeing my dream apartment, I think I am the biggest winner in my life. For our convenience, there is also a luggage cart during the moving in process, and the packages are safely stored in a separate parcel room. Whenever there is a problem, the staff of the building will quickly fix it for me. The website of the building has also brought me convenience. If I have any requests or need any help, I can post them on the Buildinglink website and they will help me solve these problems as soon as possible. For me, 311 gives me a happy home and a heartfelt environment.
Updated Review
Current Resident 1197247
Verified Resident • 2023
5.0
11/13/2023
I feel extremely satisfied with the treatment and kindness provided by each of the work team, good service, and attentive when there is a problem. Buen ambiente, zona tranquila, buenos inquilinos, everything clean
11/14/2023
Current Resident 1197036
Verified Resident • 2023
5.0
11/7/2023
It's the most breathtaking experience I've ever had. I never have to leave home! The amenities satisfies every part of my lifestyle. The team is amazing everyone is respectful and supportive. I locked myself out in the first day and the Conceierge had a spare for me, no wait time!
Current Resident 1196848
Verified Resident • 2023
5.0
11/6/2023
Management was very accommodating to my moving in. Especially since we self moved in. I loved that the building is super dog friendly. Although I do wish that they didn't exclude any specific breeds. Amenities are great but a little on the expensive side. Otherwise I would've gotten it too.
11/7/2023
Updated Review
Current Resident 1161390
Verified Resident • 2023
5.0
11/1/2023
all staffs are amazing super kindly and willing to help the resident. The sky lounge view is remarkable. The amenity room is perfect for study and gathering friends. almost every day have an event on 7th floor.
Current Resident 1194493
Verified Resident • 2023
5.0
10/30/2023
Everything here has been great, I love living here, the community is great, the people are great, the building is clean and professional. The location is great for everything I need and more. The river view feels like paradise everyday
10/31/2023
Current Resident 1193179
Verified Resident • 2023
5.0
10/26/2023
I had a really great experience Everyone was friendly and accommodating. I felt very welcomed. The views from my apartment are amazing, I haven't used the gym yet but looking forward to it absolutely .
10/26/2023
Current Resident 1193048
Verified Resident • 2023
5.0
10/25/2023
So far it's been a great experience, the only thing I'm not really fond of is the way the package system is. You have a time to when to collect packages and people normally come in late, and you would have to factor in people catching the train and it's running late, or trying to find parking etc... I'm sure an extra shift for late night wouldn't hurt. Gives someone who's looking for a 2nd job/part time a chance. It's not totally unheard of, of someone collecting packages late at night, I mean They don't call it the city that never sleeps for no reason. But it's just a thought. Overall everything has been great.
10/26/2023
Current Resident 1192436
Verified Resident • 2023
4.3
10/23/2023
Great apartment and very nice facilities. Would like rent to be slightly cheaper but the units with 15 foot ceilings are extremely luxurious. Enjoy the building, staff are all very nice but they seem understaffed.
10/24/2023
Updated Review
Current Resident 1168513
Verified Resident • 2023
4.8
10/18/2023
The staff is very polite and professional. Always answers questions and concerns with promptness. The area is great with lots of close shopping attractions and new restaurants for the area, can't wait to try these new food places
10/19/2023
Current Resident 1190903
Verified Resident • 2023
5.0
10/18/2023
I love it. Friendly community and nice amenities. Everything you need in the building. Makes living in the city very easy. Good location with access to the river walk. I wish there was more trains close by.
10/19/2023
Current Resident 1188863
Verified Resident • 2023
4.8
10/16/2023
Overall good experience as the selling team was very responsive. However, we have been charged around 3k in advance that we should not have been charged (now they're in our credit towards the future). No one really took responsibility for that.
10/17/2023
1 Bed, 1 Bath
$1,141
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 87 reviews)
Noise
4.4
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.6
Survey Scores (from 545 surveys)
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
87
Manager’s Review Engagement
Percentage of reviews responded to
54.02%
Manager’s Review Reply Time
Average time to respond to reviews
69.99 days
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3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.