B+
B+
Award Winner
311 11th Avenue, New York, NY 10001

4.6

(929 Reviews & Surveys)
$1,141/mo

Reviews

4.6 rating

384 total reviews

(

380 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1109678

Verified Resident 2022 - 2024

5.0

1/8/2024

love this living community. the people are friendly and cordial. the staff are professional and respect privacy. the community grounds are well maintained and very clean. the delivery services are good as well.

    Property Manager Response

    1/9/2024

    Dear [Reviewer's Name], Thank you for your wonderful review! We're delighted to hear that you love living at 3ELEVEN. It's great to know you also enjoy the well-maintained grounds and efficient delivery services. If you ever have any suggestions or feedback, feel free to reach out.
    Review Author Icon

    Current Resident 1215492

    Verified Resident 2023 - 2024

    4.8

    1/8/2024

    Wonderful apartment building in a great part of town! We have been impressed with the responsiveness and friendliness of the staff and love the amenities available to us here. The building is relatively quiet, which we enjoy, though occasionally you are able to hear the helicopters flying by ? though to be fair the windows do a pretty decent job of filtering out noises from outside.

      Property Manager Response

      1/9/2024

      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the apartment building and our responsive and friendly staff. Welcome to your new home at 3ELEVEN.

      Updated Review

      Review Author Icon

      Current Resident 1184278

      Verified Resident 2023

      4.7

      12/25/2023

      This residence is the bomb!, This property has exceeded my expectations all around. It is really the style and elite comfort of Hudson yards living. It's very relaxing, away from the hustle and bustle of a very busy city, but close to it all at the same time. The units have amazing finishes, multiple unit layouts and the amenities are off the charts! I don't think another building can match the amenities in this building. Dog owners will love it here, they accommodate pets with top notch in-house services like dog walking/sitting with outdoor dog/human lounges and dog runs. You are only a block from the water, Hudson River. The sky lounge is truly breathtaking. The amenities fee is so worth it since they have multiple events every month. At such challenging times, I have never, in NYC(lived in multipole hoods)met so many helpful, kind and generous people in one place. Many tenants seem very happy, some had to relocate for work and didn't want to leave. It's a really heartwarming community. The staff is great too and always trying to accommodate you in any way as quickly as possible. It just seems to get better and better at the time since we will be getting an organic market and coffee shop in the building soon. As they build phase 2 in Hudson Yards, there is no doubt this will be where everyone will want to live. Glad I moved into this building, it has changed my life.

        Property Manager Response

        12/26/2023

        WOW! We cannot express our gratitude for your kind words and feedback! We are so excited that you truly enjoy calling 3Eleven your new home. Please always feel free to reach out to the management office should need any assistance in the future. Happy Holidays!
        Review Author Icon

        Current Resident 1210315

        Verified Resident 2023

        4.7

        12/20/2023

        So far so good. I just moved in and the staff has been great. The door men are kind and helpful. Cleaning crew keeps the trash bins empty. The amenities team are helpful and kind. Been great when I ask questions. I appreciate the team.

          Property Manager Response

          12/27/2023

          I'm thrilled to hear that your move-in experience has been positive! It's wonderful to know that the staff, from the door men to the cleaning crew and amenities team, have been kind, helpful, and attentive to your needs. It's always a good sign when you feel supported and appreciated in your new home.
          Review Author Icon

          Current Resident 1209738

          Verified Resident 2023

          5.0

          12/18/2023

          Just moved in. People are very nice and my move in went smoothly. Looking forward to living in this beautiful building. Love my apt and all building amenities . Dog friendly building my dog love it here as well

            Property Manager Response

            12/19/2023

            Thank you for taking the time out to leave a review. We're thrilled to hear that you're enjoying your new home.
            Review Author Icon

            Current Resident 1208393

            Verified Resident 2023

            4.5

            12/14/2023

            so far so good, repair was done promptly and was immediately attended to by staff, i look forward to continuing to live here. everything else is good and the building itself is well conceived and nice to live in.

              Review Author Icon

              Current Resident 1208247

              Verified Resident 2023

              5.0

              12/13/2023

              Beautiful apartment in a truly wonderful building. We are LOVING living here. Management has been great in accommodating us a few times. I have one concern about how easy it is for anyone to access the unit from the outside but otherwise, love it. Perhaps in future you may want to create a doorman desk near the elevator bank for upper floors. Otherwise?we are thrilled with our apartment. Thank you!

                Property Manager Response

                12/14/2023

                Thank you for your positive feedback! We're delighted to hear that you're loving your apartment and have had positive experiences with management. Your concern about unit access is duly noted, and we appreciate your suggestion for a doorman desk near the elevator bank. We're thrilled to have you as a resident! If you have any further concerns or suggestions, feel free to reach out.

                Updated Review

                Review Author Icon

                Current Resident 1158411

                Verified Resident 2023

                5.0

                12/12/2023

                It has been great. Very warm and friendly community.. It's like an oasis in the middle of Manhattan. Somewhat like our own little gated community. hope to stay here for many years to come. Surrounded by the best food, entertainment, parks, and schools. The world is yours in Hudson Yards

                Property Manager Response

                12/13/2023

                Thank you for taking the time to leave a review! We hope to be your oasis for many years to come!
                Review Author Icon

                Current Resident 1207597

                Verified Resident 2023

                4.7

                12/11/2023

                Thus far, everyone has been very nice and welcoming. It's a very quiet yet inclusive community. I received a letter in the mail about a group to join to be more a part of the community and that was very insightful for me being that I'm not from here so that made me feel very welcomed and a part of the community so I'm very grateful for that.

                  Review Author Icon

                  Current Resident 1207569

                  Verified Resident 2023

                  4.5

                  12/11/2023

                  Incredible staff who were very helpful. Apartment was in great shape at move-in. Community is excellent. Amenities are fantastic, including an exceptional gym/fitness center. The neighborhood has a ton of great resources.

                    Property Manager Response

                    12/28/2023

                    Your team at 3ELEVEN is thrilled to hear about your positive experience! We appreciate you are taking the time out to leave a review.
                    Review Author Icon

                    Current Resident 1207554

                    Verified Resident 2023

                    4.7

                    12/11/2023

                    My experience so far is ok regarding my unit but my only problem is office staff getting back to me when I reach out . Which is very frustrating because I need information or help regarding my unit ..

                      Property Manager Response

                      12/12/2023

                      Your team at 3ELEVEN thanks you for leaving candid feedback. If you have any questions, please do not hesitate to contact the concierge at 3ELEVEN.
                      Review Author Icon

                      Current Resident 1199756

                      Verified Resident 2023

                      4.8

                      11/15/2023

                      This building has amazing views. The staff are all friendly. I love the fact that I can wake up being here. This building is very pet-friendly and has an amazing pet daycare on the bottom floor. There are several events that go on throughout the building every month to make the community closer!

                        Property Manager Response

                        11/16/2023

                        Thank you very much for taking the time to leave a review. We are so happy that you enjoy calling 3ELEVEN home.
                        Review Author Icon

                        Current Resident 1199731

                        Verified Resident 2023

                        5.0

                        11/15/2023

                        Beautiful new apartment building with great amenities. Love the location and access to food, shopping, and nightlife. Great community for pets! The concierge service is second to none, and I don't hesitate to contact them with any needs.

                          Property Manager Response

                          11/16/2023

                          We appreciate your kind words and excited to hear that you are enjoying your home at 3ELEVEN. Always feel free to reach out to management should you need anything in the future.

                          Updated Review

                          Review Author Icon

                          Current Resident 1197321

                          Verified Resident 2023

                          5.0

                          11/13/2023

                          I am a new tenant of 3Eleven, but after I won the housing lottery and went through all the procedures after approval, every staff who contacted me was very friendly and tried to help me solve all the problems as soon as possible. On the way to visit the apartment, I think the transportation is very convenient and the community environment is also very special. After entering the building, I felt relieved that the employees were treated equally. The safety of the building is my favorite, so I can live in peace. Seeing my dream apartment, I think I am the biggest winner in my life. For our convenience, there is also a luggage cart during the moving in process, and the packages are safely stored in a separate parcel room. Whenever there is a problem, the staff of the building will quickly fix it for me. The website of the building has also brought me convenience. If I have any requests or need any help, I can post them on the Buildinglink website and they will help me solve these problems as soon as possible. For me, 311 gives me a happy home and a heartfelt environment.

                            Updated Review

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                            Current Resident 1197247

                            Verified Resident 2023

                            5.0

                            11/13/2023

                            I feel extremely satisfied with the treatment and kindness provided by each of the work team, good service, and attentive when there is a problem. Buen ambiente, zona tranquila, buenos inquilinos, everything clean

                              Property Manager Response

                              11/14/2023

                              Thank you for taking the time to leave a review! I'm happy to hear that you had such a pleasant experience with our staff, and I hope you continue enjoying the building to the fullest! Que le vaya bien, Clinton Management
                              Review Author Icon

                              Current Resident 1197036

                              Verified Resident 2023

                              5.0

                              11/7/2023

                              It's the most breathtaking experience I've ever had. I never have to leave home! The amenities satisfies every part of my lifestyle. The team is amazing everyone is respectful and supportive. I locked myself out in the first day and the Conceierge had a spare for me, no wait time!

                                Review Author Icon

                                Current Resident 1196848

                                Verified Resident 2023

                                5.0

                                11/6/2023

                                Management was very accommodating to my moving in. Especially since we self moved in. I loved that the building is super dog friendly. Although I do wish that they didn't exclude any specific breeds. Amenities are great but a little on the expensive side. Otherwise I would've gotten it too.

                                  Property Manager Response

                                  11/7/2023

                                  Thank you for taking the time to leave a review! I'm happy to hear that the staff has been accommodating and that you have enjoyed so many aspects of the building. We do indeed love furry family :) Please reach out to management if we can assist you with anything! Warm regards, Clinton Management

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1161390

                                  Verified Resident 2023

                                  5.0

                                  11/1/2023

                                  all staffs are amazing super kindly and willing to help the resident. The sky lounge view is remarkable. The amenity room is perfect for study and gathering friends. almost every day have an event on 7th floor.

                                    Review Author Icon

                                    Current Resident 1194493

                                    Verified Resident 2023

                                    5.0

                                    10/30/2023

                                    Everything here has been great, I love living here, the community is great, the people are great, the building is clean and professional. The location is great for everything I need and more. The river view feels like paradise everyday

                                      Property Manager Response

                                      10/31/2023

                                      Thank you for taking the time to leave a review! I'm happy to hear that so many aspects of the building have been to your liking! The view from the 42nd floor truly does not get old. Please feel free to reach out to the property management team if there is anything we can help you with. Warm regards, Clinton Management
                                      Review Author Icon

                                      Current Resident 1193179

                                      Verified Resident 2023

                                      5.0

                                      10/26/2023

                                      I had a really great experience Everyone was friendly and accommodating. I felt very welcomed. The views from my apartment are amazing, I haven't used the gym yet but looking forward to it absolutely .

                                        Property Manager Response

                                        10/26/2023

                                        Thank you for taking the time to leave a review! I'm you had an excellent experience with our staff. I hope you have an excellent time with the gym, and I encourage you to check out the classes that URBN Playground offers! Warm regards, Clinton Management
                                        Review Author Icon

                                        Current Resident 1193048

                                        Verified Resident 2023

                                        5.0

                                        10/25/2023

                                        So far it's been a great experience, the only thing I'm not really fond of is the way the package system is. You have a time to when to collect packages and people normally come in late, and you would have to factor in people catching the train and it's running late, or trying to find parking etc... I'm sure an extra shift for late night wouldn't hurt. Gives someone who's looking for a 2nd job/part time a chance. It's not totally unheard of, of someone collecting packages late at night, I mean They don't call it the city that never sleeps for no reason. But it's just a thought. Overall everything has been great.

                                          Property Manager Response

                                          10/26/2023

                                          Thank you for taking the time to leave a review! I happy that many parts of your 3Eleven experience have been excellent. I appreciate the feedback on the package room, and I can review with the team to ensure the hours are accurate for the time our staff arrives and possibly extending the hours. Best, Clinton Management
                                          Review Author Icon

                                          Current Resident 1192436

                                          Verified Resident 2023

                                          4.3

                                          10/23/2023

                                          Great apartment and very nice facilities. Would like rent to be slightly cheaper but the units with 15 foot ceilings are extremely luxurious. Enjoy the building, staff are all very nice but they seem understaffed.

                                            Property Manager Response

                                            10/24/2023

                                            Thank you for you taking the time to leave a review! I'm glad to hear that you have appreciated the facilities at 3Eleven so far and I appreciate you sharing an honest perspective on the rent and staff. Please reach out to property management if there is anything we can do for you in the future! Best, Clinton Management

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1168513

                                            Verified Resident 2023

                                            4.8

                                            10/18/2023

                                            The staff is very polite and professional. Always answers questions and concerns with promptness. The area is great with lots of close shopping attractions and new restaurants for the area, can't wait to try these new food places

                                              Property Manager Response

                                              10/19/2023

                                              Thank you for taking the time to leave a review! I'm happy to hear you have had a good experience with the staff. I agree that the neighborhood is growing more and more vibrant and grabbing a cup of coffee from Paradis (by the 7 train) in the morning is always nice. As always, please let us at the maintenance office know if there is anything we can help you with! Best, Clinton Management
                                              Review Author Icon

                                              Current Resident 1190903

                                              Verified Resident 2023

                                              5.0

                                              10/18/2023

                                              I love it. Friendly community and nice amenities. Everything you need in the building. Makes living in the city very easy. Good location with access to the river walk. I wish there was more trains close by.

                                                Property Manager Response

                                                10/19/2023

                                                Thank you for taking the time to leave a review! I'm happy you have enjoyed so many aspects of the building and we are happy to have you as part of our community. Living across the High Line is nice because it connects to the Vessel/7 train and Penn Station, but I do understand wanting a closer train. As always, please reach out to the property management team if we can help you with anything! Warm regards, Clinton Management
                                                Review Author Icon

                                                Current Resident 1188863

                                                Verified Resident 2023

                                                4.8

                                                10/16/2023

                                                Overall good experience as the selling team was very responsive. However, we have been charged around 3k in advance that we should not have been charged (now they're in our credit towards the future). No one really took responsibility for that.

                                                  Property Manager Response

                                                  10/17/2023

                                                  Good morning and thank you for taking the time to leave a review! I'm happy to see that so many aspects of the building have been to your liking! If you would like to follow up regarding that charge, I encourage you to speak to property management as well. Warm regards, Clinton Management

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

                                                  $1,141

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 87 reviews)

                                                  Noise

                                                  4.4

                                                  Grounds

                                                  4.7

                                                  Safety

                                                  4.5

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 545 surveys)

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.9

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  87

                                                  Manager’s Review Engagement

                                                  C

                                                  Percentage of reviews responded to

                                                  54.02%

                                                  Manager’s Review Reply Time

                                                  D-

                                                  Average time to respond to reviews

                                                  69.99 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  This community is managed by

                                                  Clinton Management

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is 3Eleven Rated?
                                                  Based on 929 number of votes by renters, 3Eleven is currently rated 4.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at 3Eleven?
                                                  3Eleven is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  3Eleven is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at 3Eleven?
                                                  3Eleven is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is 3Eleven?
                                                  3Eleven is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  3Eleven is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at 3Eleven?
                                                  3Eleven is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 54.02% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 69.99 days to their community reviews in the past year.
                                                  Who manages 3Eleven?
                                                  Clinton Management
                                                  What is the pet policy at 3Eleven?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath

                                                  Contact Property

                                                  3Eleven

                                                  (332) 222-6896

                                                  April 2026

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                                                  3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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