B+
B+
Award Winner
311 11th Avenue, New York, NY 10001

4.6

(928 Reviews & Surveys)
$1,141/mo

Reviews

4.6 rating

384 total reviews

(

380 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1373261

Verified Resident • 2023 - 2025

4.5

9/29/2025

No major complaints. Repairs are made promptly. Common areas are clean. Most staff are knowledgeable and helpful. The elevator sometimes gets confused and forgets what floor it is going to. Other than that, I have no complaints.

    Updated Review

    Review Author Icon

    Current Resident 1145203

    Verified Resident • 2022 - 2025

    5.0

    9/26/2025

    I've very much enjoyed living in this community. The streets are very clean in the winter. Staff is always very friendly and are very accommodating. Living here for a few years now ive never had major issues with anyone.

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      Current Resident 1371989

      Verified Resident • 2025

      5.0

      9/24/2025

      Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco.

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        Current Resident 1370706

        Verified Resident • 2024 - 2025

        3.0

        9/20/2025

        Great community. Good service. They are very professional and timely. When you have an issue the maintenance team is very helpful and comes within a day or two and makes sure the timing is okay with your schedule.

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          Current Resident 1370418

          Verified Resident • 2024 - 2025

          4.3

          9/19/2025

          I really love my place and the community in the building. Great amenities, nice staff, like their flexibility and that they are easy to reach. I made some friends at the place thanks to the fitness Programms it offers.

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            Current Resident 1370187

            Verified Resident • 2025

            5.0

            9/18/2025

            I just moved in but so far am moving the building and the staff. Everyone is very helpful and friendly. If i have any questions or issues they get taken care of very quickly and professionally. Happy to have moved here x

              Updated Review

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              Current Resident 1172537

              Verified Resident • 2023 - 2025

              5.0

              9/18/2025

              311 is a phenomenal place to live, especially if you have a dog. The staff is great to work with. The amenties are top notch with far and away the best view in NYC. Highly recommend people move to this building.

                Updated Review

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                Current Resident 1349343

                Verified Resident • 2023 - 2025

                2.8

                9/18/2025

                It's been very positive and I would recommend it to others. The units are well designed and the ammenities are top notch. We use the gym, the pool and the work from home spaces. The staff and the management are also strong.

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                  Current Resident 1369732

                  Verified Resident • 2025

                  5.0

                  9/17/2025

                  The apartment complex is very nice and has great amenities such as a gym, rooftop, co-working space, pool, and others. The staff is very kind as well and the area feels safe. Looking forward to staying here

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                    Current Resident 1369038

                    Verified Resident • 2024 - 2025

                    4.3

                    9/15/2025

                    Really enjoy the 311 property. Everyone is extremely kind and there is a real sense of community. The amenities are well kept and my apartment is gorgeous. Neighborhood continues to grow and bring in new bars and restaurants which as been fun!

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                      Current Resident 1365936

                      Verified Resident • 2025

                      5.0

                      9/5/2025

                      It's been a great experience living at 311. The service and staff has been wonderful. We are also very happy with the unit, location, and amenities. We would recommend this apartment to friends and family.

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                        Current Resident 1363232

                        Verified Resident • 2022 - 2025

                        5.0

                        8/28/2025

                        Staff are helpful and have integrity. Most people are cordial and professional. They are punctual and respond to the needs of the community. They help beyond there job duties which is a plus and are mostly happy

                          Updated Review

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                          Current Resident 1231901

                          Verified Resident • 2024 - 2025

                          5.0

                          8/20/2025

                          My experience has been great since I've moved in no complaints. The community and staff are great. Since I've lived here it has been an amazing experience. So much more to learn and educate myself on the building and neighborhood

                            Updated Review

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                            Current Resident 1356700

                            Verified Resident • 2022 - 2025

                            5.0

                            8/14/2025

                            The issue with my AC was solved successfully and Vinny Sasso was the only one to solve it. Accurate technical skills, very polite and very modern! I am glad I see such professional like Vinny after many years in NYC!

                              Property Manager Response

                              8/18/2025

                              Thank you for your review of the service provided by Vinny. We think Vinny is pretty amazing too, and we are glad to have him as a part of your 3Eleven service team!
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                              Current Resident 1358426

                              Verified Resident • 2023 - 2025

                              5.0

                              8/13/2025

                              Ed was absolutely excellent! He came promptly and fixed the issue despite several issues that came up. He had a positive attitude and was focused to get the job done. Manny also came with him and did an equally excellent job.

                                Property Manager Response

                                8/13/2025

                                Dear Resident, Thank you so much letting us know about the excellent service that Ed and Manny are providing! Please let us know if we can be of any further assistance.
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                                Current Resident 1358424

                                Verified Resident • 2022 - 2025

                                5.0

                                8/13/2025

                                An amazing community, incredible staff, and flawless management. couldn't ask for better! It's my 3rd year here, and I can truly say moving here was the best decision I've ever made. I really appreciate everything you've done

                                  Property Manager Response

                                  8/13/2025

                                  Dear Resident, You honor us with your choice to reside at 3Eleven for these 3 years! Our mission is to provide superior customer service to our residents and we appreciate your kind comments about your experience.

                                  Updated Review

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                                  Current Resident 1337158

                                  Verified Resident • 2025

                                  5.0

                                  8/11/2025

                                  Love it here! The people are great and the staff is quick and accommodating! I can't recommend it enough. If you are on the fence, go take a tour and you will see how kind the team is. Things move pretty quickly around here as well regarding requests.

                                    Property Manager Response

                                    8/11/2025

                                    Thank you for taking the time to leave a review. We take great pride in the service we provide to our residents and their guests. Your kind words are truly appreciated!
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                                    Current Resident 1357303

                                    Verified Resident • 2025

                                    5.0

                                    8/10/2025

                                    Very happy here. this survey question makes me want to not submit the survey at all. You should remove it. I was very happy to do the survey bc I was satisfied with the handymen's work but this survey question makes me regret ever starting the survey

                                      Property Manager Response

                                      8/13/2025

                                      Dear Valued Resident. We are glad to hear that you are happy at 3Eleven and that you were satisfied with the maintenance service you received. If there is a question on the resident service survey you received that is troubling you, please feel free to contact the management office directly to discuss. Your feedback helps us to improve the services we provide to our residents and correct items that we may have overlooked! Thank you.

                                      Updated Review

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                                      Current Resident 1289109

                                      Verified Resident • 2023 - 2025

                                      4.2

                                      8/5/2025

                                      Great community and amenities. Always fun events in the building. The doormen are great. I love the pool and the 42nd floor. Hudson Yards is across the street. Always fun and new summer events. I wish they had a shuttle to the subway or across town but Citi bike is near by.

                                        Property Manager Response

                                        8/5/2025

                                        We truly appreciate you taking the time out of your day to share your feedback. We're thrilled to hear that you re enjoying the fun events in the building. It's always our goal to create a vibrant and engaging community for our residents. Thank you again for your kind words and for being a valued member of the 3ELEVEN community!
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                                        Current Resident 1354019

                                        Verified Resident • 2024 - 2025

                                        5.0

                                        7/30/2025

                                        Peaceful and clean building pet friendly, I have no pets though. The building is also close to downtown and easily accessible by train. There are lots of parks and recreation centers in the area. Close to a lot of restaurants and bars too.

                                          Property Manager Response

                                          7/30/2025

                                          Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to hear that you're enjoying the neighborhood.
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                                          Current Resident 1353118

                                          Verified Resident • 2025

                                          4.0

                                          7/26/2025

                                          'Luxury' building with clear structural and hardware issues. When in the bathroom you can hear all the other apartments flushing their toilets. I am on the 31st floor and the floor in the apartment is slanted at an angle. The door to the washer dryer cannot open fully. Th hot and cold water faucet handle directions are opposite in the kitchen and bathroom. Refrigerator beepers abnormally and has to be turned off and on. Clearly this building was made as fast as possible without full detail to quality and consistency.

                                            Property Manager Response

                                            7/28/2025

                                            Thank you for bringing these items to our attention. Your feedback is extremely important to us as it helps us to improve operations and address any concerns that we may have overlooked! I would welcome the opportunity to speak with your about the issues that you mentioned, so that I and my team may address them as quickly as possible. Please contact us in the management office to schedule a time at your convenience.
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                                            Current Resident 1351936

                                            Verified Resident • 2025

                                            5.0

                                            7/21/2025

                                            I've been here one week and it's been terrific so far. I highly recommend taking a tour of the building and all it has to offer prior to moving in so you can get a sense of the community and the day to day. Just a block or two away from some great scenes, restaurants, and New Yorkers going on about their day. Great building, thank you.

                                              Property Manager Response

                                              7/21/2025

                                              Dear Resident, Thank you for sharing your kind comments about your move in experience here at 3ELEVEN. We are thrilled to welcome you as on of our newest residents. Please feel free to let us know is we can answer any questions or provide you with any additional support.
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                                              Current Resident 1351921

                                              Verified Resident • 2023 - 2025

                                              5.0

                                              7/21/2025

                                              The Maintenance staff responded timely, they fixed and resolved my issue. the staff worked fast, and they are very pleasant,friendly and professional. They also answered all my questions and concerns.

                                                Property Manager Response

                                                7/21/2025

                                                Thank you for sharing your feedback about your experience with our maintenance team members! Please let us know if we can be of any further assistance.

                                                Updated Review

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                                                Current Resident 1261150

                                                Verified Resident • 2024 - 2025

                                                4.8

                                                7/19/2025

                                                I have absolutely no complaints. My stay here has been top tier. I can't say I know my neighbors well, because I don't hear them. Which is not too bad as I come and go as they do. The staff is pleasant and polite.

                                                  Property Manager Response

                                                  7/21/2025

                                                  I'm so glad to hear you're enjoying your home at 3ELEVEN. We truly appreciate your kind words and are thrilled to have you as part of our community. Ask ChatGPT
                                                  Review Author Icon

                                                  Current Resident 1350799

                                                  Verified Resident • 2025

                                                  5.0

                                                  7/16/2025

                                                  The most amazing apartment I have lived in. Everything is so nice and the move in was seamless. The staff is very sweet and very helpful. The amenities in the building are so nice and the community is amazing.

                                                    Property Manager Response

                                                    7/16/2025

                                                    Thank you so much for your kind review. Our goal is always to provide superior customer service. We are so excited to have you as our newest resident at 3ELEVEN!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,141

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 87 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores (from 544 surveys)

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    4.0

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    87

                                                    Manager’s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    54.02%

                                                    Manager’s Review Reply Time

                                                    D-

                                                    Average time to respond to reviews

                                                    69.99 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    This community is managed by

                                                    Clinton Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is 3Eleven Rated?
                                                    Based on 928 number of votes by renters, 3Eleven is currently rated 4.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at 3Eleven?
                                                    3Eleven is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    3Eleven is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at 3Eleven?
                                                    3Eleven is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is 3Eleven?
                                                    3Eleven is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    3Eleven is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at 3Eleven?
                                                    3Eleven is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 54.02% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 69.99 days to their community reviews in the past year.
                                                    Who manages 3Eleven?
                                                    Clinton Management
                                                    What is the pet policy at 3Eleven?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath

                                                    Contact Property

                                                    3Eleven

                                                    (332) 222-6896

                                                    April 2026

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                                                    Baths

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                                                    3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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