4.6 rating
384 total reviews
(
380 Verified
)
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Updated Review
Current Resident 1136364
Verified Resident • 2023 - 2024
5.0
4/29/2024
Love the building Staff at the office has been very kind and patient every time I have a question I do not do the amenities maybe one day It can become overwhelmed I have my packages sent to my daughter building only because the package room is overflowing
4/30/2024
Updated Review
Current Resident 1207568
Verified Resident • 2023 - 2024
4.2
4/22/2024
It's been amazing so far! We love the location and the amenities. The staff is so quick to help with any maintenance needed and they are so clean! The roof is gorgeous and my favorite place to work from home
4/22/2024
Current Resident 1244752
Verified Resident • 2024
4.8
4/15/2024
Quick and smooth move in process and the staff was extremely helpful since day 1. Even when I am walking to the elevator with my hands full of packages, they were willing to walk over to the elevator and select the floor I was going on. I have truly enjoyed my experience here so far!
4/16/2024
Current Resident 1242773
Verified Resident • 2024
4.0
4/12/2024
The community overall is clean and the building staff is overall very friendly and kind. The parking around the area is a hassle after a specific time. The noise is not very bad. The neighbors are diverse as well as some are more cordial than others.
4/16/2024
Current Resident 1243121
Verified Resident • 2023 - 2024
4.3
4/10/2024
It's been an absolute pleasure living at 3Eleven. The building management and staff always go above and beyond to make living here pleasant and enjoyable. They are always working diligently. I would highly recommend this community.
4/10/2024
Current Resident 1242491
Verified Resident • 2024
5.0
4/8/2024
I used NYC housing connect but the overall experience was great. Everything was smooth and straight forward. The people I dealt with online and in person throughout the entire process were very helpful and understanding.
4/9/2024
Current Resident 1240714
Verified Resident • 2024
5.0
4/3/2024
I love the building - lots of amenities, even dog park for my puppy! Area is nice , pretty clean and quiet. I absolutely love living by the water! Lots of shops nearby including Whole Foods. Stuff is friendly and helpful
4/4/2024
Current Resident 1240673
Verified Resident • 2024
4.0
4/3/2024
The building is incredible & im so pleasantly surprised with the amenities/services package, such as affordable cleaning service & dry cleaning. The staff is super helpful & the building is always clean/calm.
4/4/2024
Updated Review
Current Resident 1232639
Verified Resident • 2024
4.0
4/2/2024
There is a decent amount of privacy. The front desk staff is there for questions, people usually keep to themselves in general. There is a chance to know more people if you have the amenities add on and go to events/workout classes.
4/3/2024
Current Resident 1236382
Verified Resident • 2024
3.7
3/19/2024
My move in here was very smooth! I am a new resident and looking forward to joining the community, it appears to be a friendly and safe environment. Hoping to meet great people and settle into my new home.
3/19/2024
Current Resident 1234335
Verified Resident • 2024
4.0
3/12/2024
As a real estate agent in NYC, I've toured numerous buildings and 3Eleven was one of the few rental communities that left a very positive impression. While showing the property to a client, I didn't hesitate to consider living here myself.
3/12/2024
Current Resident 1232887
Verified Resident • 2024
5.0
3/7/2024
Very nice property and people. Great neighborhood very close to hiline and the shops and restaurants of hudson yards and Chelsea. Surprisingly quiet area well situated for transport and the Hudson Parkway.
3/8/2024
Current Resident 1232498
Verified Resident • 2024
5.0
3/6/2024
Thrilled with the building!! Moving in was simple and easy. The building is supreme, the residents are extremely pleasant, and the location is perfect. Positive experience with the staff consistently.
3/7/2024
Current Resident 1231844
Verified Resident • 2024
5.0
3/4/2024
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3/5/2024
Current Resident 1230332
Verified Resident • 2024
4.8
2/28/2024
I've been living at this apartment for just a month and so far, everything from concierge, to mailroom service, and maintenance has been excellent. The building is also kept clean on a daily basis. Additionally, having an in-unit washer and dryer along with a refuse room on my floor is wonderfully convenient.
2/29/2024
Current Resident 1229824
Verified Resident • 2022 - 2024
4.8
2/26/2024
The location of this building is exceptional, being in close proximity to the subway station, which is a significant convenience for those who rely on public transportation. What adds to the appeal is the presence of a riverside nearby, offering a perfect setting for running enthusiasts or anyone looking to enjoy tranquil moments by the water. The community around the building is notably quiet and clean, creating a serene living environment that is increasingly hard to find in bustling city settings. Adjacent to the property, the availability of a shopping center and a Whole Foods market significantly enhances the convenience factor, making daily necessities and grocery shopping effortlessly accessible. Such amenities contribute to a lifestyle where comfort and convenience meet urban living, striking a balance that most city dwellers seek. Up to this point, the staff associated with the building have been commendable for their responsiveness and helpfulness. Their attitude and efficiency in addressing residents' needs play a pivotal role in enriching the living experience here. While I haven't yet availed myself of the amenities offered, the positive experiences thus far make me optimistic about the future. The decision to purchase additional amenities will be based on continuing experiences and the value they add to my lifestyle here. This approach allows for a thoughtful consideration of what's truly beneficial in enhancing one's living experience in such a well-situated and managed property.
2/27/2024
Current Resident 1182201
Verified Resident • 2023 - 2024
3.0
2/14/2024
I am stuck in my lease. I am counting down the days I can move. The building has the look, but is not it. When I first toured we were told that we could opt in and out of the amenities fee of 150$. Cynthia Pucci told us in person we could cancel if we wanted to; to simply contact management with desired wishes. This was all a farce, we are currently stuck paying 150$ each for amenities we do not use.
3/5/2024
Current Resident 1224512
Verified Resident • 2024
3.2
2/8/2024
Good so far! Very easy move in process. Amenities seem nice. Apartment is well appointed. Doormen are quite nice. Location is solid near Hudson yards. Overall an enjoyable experience. Would make getting internet easier if possible.
2/8/2024
Current Resident 659087
Resident • 2023 - 2024
5.0
2/7/2024
Happy Camper
So far living at 311 has been a wonderful experience! The apartment is beautiful and the views are amazing. The staff is friendly and when i had trouble trying to figure out my oven the maintenance worker came up immediately to help me! I would recommend this building to anyone wanting to live in a nice, safe luxury building.
2/13/2024
Current Resident 1224376
Verified Resident • 2024
4.3
2/7/2024
So far, it's been great! I have settled in and was able to use the gym a couple of times already. The elevators are a bit delayed, and the front desk staff was kind of rude. The mailroom line can get a bit long, but these are very minor issues. I love the apartment and how close everything is.
2/8/2024
Current Resident 1224079
Verified Resident • 2024
5.0
2/6/2024
The building is modern and has excellent facilities. Location is fantastic with easy access to city for work and play. The team here are great, nothing ever seems to be too much trouble and the shared facilities are well maintained and never too busy. Three Eleven is a fantastic spot.
2/7/2024
Updated Review
Current Resident 1114821
Verified Resident • 2023 - 2024
5.0
1/26/2024
My husband and I are very happy and pleased to be part of this community, thank you for allowing us to be part of it, and we always refer to our apartment and the building where we live, thank you very much for everything.
1/29/2024
Current Resident 1219406
Verified Resident • 2024
5.0
1/22/2024
Great public spaces and friendly staff. Best staff I have encountered in any apartment complex I have lived in throughout the country. Leasing agent was very helpful through the process, start to finish, and never once gave me any grief for any ridiculous question I may have asked. Excited to start living here.
1/23/2024
Current Resident 1216076
Verified Resident • 2023 - 2024
4.5
1/10/2024
Apartment is beautiful, management staff needs work. For $6,500 a month, I do not appreciate being ignored. Would be nice if the package room was open later across all days. Picking up packages is quite inconvenient due to delays in logging packages. I have had to make 3 or more trips in one day to get packages because of said delay.
2/7/2024
Current Resident 1216074
Verified Resident • 2023 - 2024
5.0
1/10/2024
This community has been nothing short of stellar. I feel like i died and woke up in someone else's dream life. hahaha. I truly feel blessed to come home to a welcoming staff and people who are genuinely kind.
1/11/2024
1 Bed, 1 Bath
$1,141
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 87 reviews)
Noise
4.4
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.6
Survey Scores (from 545 surveys)
Move-In Survey
4.7
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
87
Manager’s Review Engagement
Percentage of reviews responded to
54.02%
Manager’s Review Reply Time
Average time to respond to reviews
69.99 days
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3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.