B+
B+
Award Winner
311 11th Avenue, New York, NY 10001

4.6

(929 Reviews & Surveys)
$1,141/mo

Reviews

4.6 rating

384 total reviews

(

380 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1136364

Verified Resident 2023 - 2024

5.0

4/29/2024

Love the building Staff at the office has been very kind and patient every time I have a question I do not do the amenities maybe one day It can become overwhelmed I have my packages sent to my daughter building only because the package room is overflowing

    Property Manager Response

    4/30/2024

    We're thrilled to hear that you're enjoying your experience at our building! Thank you for your kind words about our staff they truly strive to provide excellent service. If you have any further questions or needs, please don't hesitate to reach out.

    Updated Review

    Review Author Icon

    Current Resident 1207568

    Verified Resident 2023 - 2024

    4.2

    4/22/2024

    It's been amazing so far! We love the location and the amenities. The staff is so quick to help with any maintenance needed and they are so clean! The roof is gorgeous and my favorite place to work from home

      Property Manager Response

      4/22/2024

      It's wonderful to hear that you're enjoying living at 3Elevn. Having a great location, helpful staff, and top-notch amenities can truly enhance your living environment. Thank you for taking the time out to leave a review!
      Review Author Icon

      Current Resident 1244752

      Verified Resident 2024

      4.8

      4/15/2024

      Quick and smooth move in process and the staff was extremely helpful since day 1. Even when I am walking to the elevator with my hands full of packages, they were willing to walk over to the elevator and select the floor I was going on. I have truly enjoyed my experience here so far!

        Property Manager Response

        4/16/2024

        Thank you for your kind words! We're thrilled to hear that you had a positive move-in experience and that our staff has been helpful from day one. We're always here to assist, whether it's with packages or anything else you may need.
        Review Author Icon

        Current Resident 1242773

        Verified Resident 2024

        4.0

        4/12/2024

        The community overall is clean and the building staff is overall very friendly and kind. The parking around the area is a hassle after a specific time. The noise is not very bad. The neighbors are diverse as well as some are more cordial than others.

          Property Manager Response

          4/16/2024

          Thank you for sharing your feedback! We're glad to hear that you find our community clean and our staff friendly. If you ever need assistance, please don't hesitate to reach out.
          Review Author Icon

          Current Resident 1243121

          Verified Resident 2023 - 2024

          4.3

          4/10/2024

          It's been an absolute pleasure living at 3Eleven. The building management and staff always go above and beyond to make living here pleasant and enjoyable. They are always working diligently. I would highly recommend this community.

            Property Manager Response

            4/10/2024

            Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience living at 3Eleven. Our team takes great pride in providing exceptional service and ensuring our residents feel valued and comfortable.
            Review Author Icon

            Current Resident 1242491

            Verified Resident 2024

            5.0

            4/8/2024

            I used NYC housing connect but the overall experience was great. Everything was smooth and straight forward. The people I dealt with online and in person throughout the entire process were very helpful and understanding.

              Property Manager Response

              4/9/2024

              Thank you for taking the time out of your day to leave a review. We are delighted to hear that you're enjoying your new home at 3Eleven!
              Review Author Icon

              Current Resident 1240714

              Verified Resident 2024

              5.0

              4/3/2024

              I love the building - lots of amenities, even dog park for my puppy! Area is nice , pretty clean and quiet. I absolutely love living by the water! Lots of shops nearby including Whole Foods. Stuff is friendly and helpful

                Property Manager Response

                4/4/2024

                Thank you for taking the time out to leave a review. We are delighted to hear that you love living at 3Eleven!
                Review Author Icon

                Current Resident 1240673

                Verified Resident 2024

                4.0

                4/3/2024

                The building is incredible & im so pleasantly surprised with the amenities/services package, such as affordable cleaning service & dry cleaning. The staff is super helpful & the building is always clean/calm.

                  Property Manager Response

                  4/4/2024

                  We sincerely appreciate your effort in leaving a review. Ensuring a positive resident experience is our priority and source of pride. Welcome to 3Eleven!

                  Updated Review

                  Review Author Icon

                  Current Resident 1232639

                  Verified Resident 2024

                  4.0

                  4/2/2024

                  There is a decent amount of privacy. The front desk staff is there for questions, people usually keep to themselves in general. There is a chance to know more people if you have the amenities add on and go to events/workout classes.

                    Property Manager Response

                    4/3/2024

                    We're delighted to hear that you're enjoying your new home. And we take pride in our concierge team. If you have any questions, please feel to contact the 3Eleven management team.
                    Review Author Icon

                    Current Resident 1236382

                    Verified Resident 2024

                    3.7

                    3/19/2024

                    My move in here was very smooth! I am a new resident and looking forward to joining the community, it appears to be a friendly and safe environment. Hoping to meet great people and settle into my new home.

                      Property Manager Response

                      3/19/2024

                      Thank you for taking the time out of your day to leave a review! We pride ourselves on seamless move in process. Welcome to your new home at 3Eleven!
                      Review Author Icon

                      Current Resident 1234335

                      Verified Resident 2024

                      4.0

                      3/12/2024

                      As a real estate agent in NYC, I've toured numerous buildings and 3Eleven was one of the few rental communities that left a very positive impression. While showing the property to a client, I didn't hesitate to consider living here myself.

                        Property Manager Response

                        3/12/2024

                        Thank you for taking the time out of your day to leave a review. We are delighted to hear that you enjoy living at 3ELEVEN!
                        Review Author Icon

                        Current Resident 1232887

                        Verified Resident 2024

                        5.0

                        3/7/2024

                        Very nice property and people. Great neighborhood very close to hiline and the shops and restaurants of hudson yards and Chelsea. Surprisingly quiet area well situated for transport and the Hudson Parkway.

                          Property Manager Response

                          3/8/2024

                          Thank you for taking the time to leave us a review! We are delighted to hear that you're enjoying your new home and community.
                          Review Author Icon

                          Current Resident 1232498

                          Verified Resident 2024

                          5.0

                          3/6/2024

                          Thrilled with the building!! Moving in was simple and easy. The building is supreme, the residents are extremely pleasant, and the location is perfect. Positive experience with the staff consistently.

                            Property Manager Response

                            3/7/2024

                            I'm delighted to hear that you're thrilled with your new building! And we thank you for taking the time out of your busy schedule to leave us a review.
                            Review Author Icon

                            Current Resident 1231844

                            Verified Resident 2024

                            5.0

                            3/4/2024

                            Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read.

                              Property Manager Response

                              3/5/2024

                              Always feel free to reach out to management if there is anything we can assist with in the future.
                              Review Author Icon

                              Current Resident 1230332

                              Verified Resident 2024

                              4.8

                              2/28/2024

                              I've been living at this apartment for just a month and so far, everything from concierge, to mailroom service, and maintenance has been excellent. The building is also kept clean on a daily basis. Additionally, having an in-unit washer and dryer along with a refuse room on my floor is wonderfully convenient.

                                Property Manager Response

                                2/29/2024

                                Thank you for your kind words. We are delighted to hear that your experience at our apartment building has been excellent so far. Our team works diligently to ensure that all our residents receive the highest level of service, and we are thrilled that you have noticed and appreciated our efforts.
                                Review Author Icon

                                Current Resident 1229824

                                Verified Resident 2022 - 2024

                                4.8

                                2/26/2024

                                The location of this building is exceptional, being in close proximity to the subway station, which is a significant convenience for those who rely on public transportation. What adds to the appeal is the presence of a riverside nearby, offering a perfect setting for running enthusiasts or anyone looking to enjoy tranquil moments by the water. The community around the building is notably quiet and clean, creating a serene living environment that is increasingly hard to find in bustling city settings. Adjacent to the property, the availability of a shopping center and a Whole Foods market significantly enhances the convenience factor, making daily necessities and grocery shopping effortlessly accessible. Such amenities contribute to a lifestyle where comfort and convenience meet urban living, striking a balance that most city dwellers seek. Up to this point, the staff associated with the building have been commendable for their responsiveness and helpfulness. Their attitude and efficiency in addressing residents' needs play a pivotal role in enriching the living experience here. While I haven't yet availed myself of the amenities offered, the positive experiences thus far make me optimistic about the future. The decision to purchase additional amenities will be based on continuing experiences and the value they add to my lifestyle here. This approach allows for a thoughtful consideration of what's truly beneficial in enhancing one's living experience in such a well-situated and managed property.

                                  Property Manager Response

                                  2/27/2024

                                  Thank you so much for taking the time to leave a review! Your feedback is incredibly valuable to us, and we're thrilled to hear that you had a positive experience. We strive to provide exceptional service and amenities, and we're delighted that you found our location convenient and our staff helpful. We hope to continue exceeding your expectations and providing you with a wonderful living experience. Thank you once again for your kind words and for choosing to be a part of 3ELEVEN community.
                                  Review Author Icon

                                  Current Resident 1182201

                                  Verified Resident 2023 - 2024

                                  3.0

                                  2/14/2024

                                  I am stuck in my lease. I am counting down the days I can move. The building has the look, but is not it. When I first toured we were told that we could opt in and out of the amenities fee of 150$. Cynthia Pucci told us in person we could cancel if we wanted to; to simply contact management with desired wishes. This was all a farce, we are currently stuck paying 150$ each for amenities we do not use.

                                    Property Manager Response

                                    3/5/2024

                                    Please feel free to reach out to management so we can come to a resolution.
                                    Review Author Icon

                                    Current Resident 1224512

                                    Verified Resident 2024

                                    3.2

                                    2/8/2024

                                    Good so far! Very easy move in process. Amenities seem nice. Apartment is well appointed. Doormen are quite nice. Location is solid near Hudson yards. Overall an enjoyable experience. Would make getting internet easier if possible.

                                      Property Manager Response

                                      2/8/2024

                                      Thank you for your feedback! We're delighted to hear that you're having a positive experience with us so far. We're glad you find the move-in process easy and are enjoying the amenities. Our doormen are committed to providing excellent service, and we're pleased to hear they've been accommodating. We're here to ensure your continued satisfaction and comfort in your new home!
                                      Review Author Icon

                                      Current Resident 659087

                                      Resident 2023 - 2024

                                      5.0

                                      2/7/2024

                                      Happy Camper

                                      So far living at 311 has been a wonderful experience! The apartment is beautiful and the views are amazing. The staff is friendly and when i had trouble trying to figure out my oven the maintenance worker came up immediately to help me! I would recommend this building to anyone wanting to live in a nice, safe luxury building.

                                        Property Manager Response

                                        2/13/2024

                                        Hello! It's great to hear that you're enjoying your new home. We appreciate the kind words and will most definitely share the feedback with our staff. Please feel free to also share the love and leave us a Google review :) Thank you!
                                        Review Author Icon

                                        Current Resident 1224376

                                        Verified Resident 2024

                                        4.3

                                        2/7/2024

                                        So far, it's been great! I have settled in and was able to use the gym a couple of times already. The elevators are a bit delayed, and the front desk staff was kind of rude. The mailroom line can get a bit long, but these are very minor issues. I love the apartment and how close everything is.

                                          Property Manager Response

                                          2/8/2024

                                          Glad to hear you're settling in well! We take resident feedback seriously and we would like to address the concerns listed above. Feel free to contact the management team to discuss these concerns further.
                                          Review Author Icon

                                          Current Resident 1224079

                                          Verified Resident 2024

                                          5.0

                                          2/6/2024

                                          The building is modern and has excellent facilities. Location is fantastic with easy access to city for work and play. The team here are great, nothing ever seems to be too much trouble and the shared facilities are well maintained and never too busy. Three Eleven is a fantastic spot.

                                            Property Manager Response

                                            2/7/2024

                                            It's fantastic to hear such glowing praise! We thank you for taking the time out of your busy schedule to leave us a review.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1114821

                                            Verified Resident 2023 - 2024

                                            5.0

                                            1/26/2024

                                            My husband and I are very happy and pleased to be part of this community, thank you for allowing us to be part of it, and we always refer to our apartment and the building where we live, thank you very much for everything.

                                              Property Manager Response

                                              1/29/2024

                                              Hello! It's great to hear that you're enjoying your new home. We appreciate the kind words. Thank you!
                                              Review Author Icon

                                              Current Resident 1219406

                                              Verified Resident 2024

                                              5.0

                                              1/22/2024

                                              Great public spaces and friendly staff. Best staff I have encountered in any apartment complex I have lived in throughout the country. Leasing agent was very helpful through the process, start to finish, and never once gave me any grief for any ridiculous question I may have asked. Excited to start living here.

                                                Property Manager Response

                                                1/23/2024

                                                Thank you for your positive feedback! We're thrilled to hear that you appreciate our great public spaces and friendly staff. Our team is dedicated to providing excellent service, and we're glad to know that your leasing agent was helpful and accommodating throughout the entire process.
                                                Review Author Icon

                                                Current Resident 1216076

                                                Verified Resident 2023 - 2024

                                                4.5

                                                1/10/2024

                                                Apartment is beautiful, management staff needs work. For $6,500 a month, I do not appreciate being ignored. Would be nice if the package room was open later across all days. Picking up packages is quite inconvenient due to delays in logging packages. I have had to make 3 or more trips in one day to get packages because of said delay.

                                                  Property Manager Response

                                                  2/7/2024

                                                  Thank you for sharing your feedback. We appreciate you brining this concern to our attention. I will share the feedback with the package room team.
                                                  Review Author Icon

                                                  Current Resident 1216074

                                                  Verified Resident 2023 - 2024

                                                  5.0

                                                  1/10/2024

                                                  This community has been nothing short of stellar. I feel like i died and woke up in someone else's dream life. hahaha. I truly feel blessed to come home to a welcoming staff and people who are genuinely kind.

                                                    Property Manager Response

                                                    1/11/2024

                                                    Your team at 3ELEVEN thanks you for leaving a review. It sounds like you've found a truly supportive and welcoming community here. We are delighted to hear that you appreciate our dedicated team members.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,141

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 87 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores (from 545 surveys)

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    4.0

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    87

                                                    Manager’s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    54.02%

                                                    Manager’s Review Reply Time

                                                    D-

                                                    Average time to respond to reviews

                                                    69.99 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    This community is managed by

                                                    Clinton Management

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is 3Eleven Rated?
                                                    Based on 929 number of votes by renters, 3Eleven is currently rated 4.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at 3Eleven?
                                                    3Eleven is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    3Eleven is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at 3Eleven?
                                                    3Eleven is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is 3Eleven?
                                                    3Eleven is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    3Eleven is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at 3Eleven?
                                                    3Eleven is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 54.02% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 69.99 days to their community reviews in the past year.
                                                    Who manages 3Eleven?
                                                    Clinton Management
                                                    What is the pet policy at 3Eleven?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath

                                                    Contact Property

                                                    3Eleven

                                                    (332) 222-6896

                                                    April 2026

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                                                    Baths

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                                                    3Eleven is an apartment in New York in zip code 10001. This community has a 1 Bed, 1 Bath, and is for rent for $1,141. Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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