Crown Village at Elm Ridge
A+
A+
Award Winner
3301 N. Elm Ave, Broken Arrow, OK 74012

4.8

(1148 Reviews & Surveys)
$1,150 - $1,940/mo

Reviews

4.8 rating

941 total reviews

(

918 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 521800

Verified Resident 2018 - 2020

3.0

11/15/2020

If you like noisy neighbors and paying for a "gated community" when the gates broken every other week then this is the place for you! People driving 20+ in the parking lot almost running you or your dogs over. Come on in!

    Property Manager Response

    11/18/2020

    Jordan, I apologize for any bad experiences that you may have had here during your stay at Crown Village at Elm Ridge. I would love to have the opportunity to discuss some of your frustrations with you. If you would please call me at the office at your earliest convenience, the number is 918-994-7988. Please understand that we strive in good customer service and at making all our residents happy. We do take all reviews very seriously. Although you may not be aware, when complaints are reported to the office we do address them with the parties involved. We are always here for our residents and handle all complaints as soon as they are reported to us to prevent these issues happening again in the future. Respectfully, Crown Village at Elm Ridge

    Updated Review

    Review Author Icon

    Current Resident 599013

    Verified Resident 2019 - 2020

    5.0

    11/14/2020

    Very friendly staff who pays close attention to the community. I have had very few service issues, when I have they have been very quick to respond. The community is always clean and very quite. The features offered inside you home and outside are very nice.

      Property Manager Response

      11/16/2020

      Thank you so much for this great 5-star review. We really appreciate you being a loyal resident and helping to share the word about us. We re here for you anytime.

      Updated Review

      Review Author Icon

      Current Resident 733407

      Verified Resident 2019 - 2020

      5.0

      11/13/2020

      I love this apartment and community. The grounds are beautifully kept, and the units are very well cared for. The staff is friendly and willing to work through and address any issues that are brought to their attention. And the Pet Appreciation Week was so much fun!

        Property Manager Response

        11/16/2020

        Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

        Updated Review

        Review Author Icon

        Current Resident 464018

        Verified Resident 2018 - 2020

        4.2

        11/13/2020

        Warm and welcoming Staff and Maintenance. Quick to resolve any problems that may arise. Large windows in the living area. Residents are friendly. They are very interested in our pets and even have parties for them.

          Property Manager Response

          11/16/2020

          We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you throughout your residency.

          Updated Review

          Review Author Icon

          Current Resident 792331

          Verified Resident 2020

          3.0

          11/13/2020

          Close to schools/shopping. Easy access to highways. Quiet area. Pets welcome. Nice workout facility and pool but not always clean. Gates, when working properly, are a nice security to have. Community garden is ok. Not well taken care of

            Property Manager Response

            11/16/2020

            Thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future.
            Review Author Icon

            Current Resident 843291

            Verified Resident 2019 - 2020

            2.8

            11/13/2020

            Its been fine. The staff can be helpful but for the most part there is an issue that the staff don't actually listen to concerns or problems. There has been a few safety issues this year with multiple car break-ins but no extra precautions which is a bit concerning. The maintenance crew can take a while to come fix any issues upwards of 2+ weeks. The community is friendly as are the people and it is very quiet. It also has a fantastic location which is the biggest draw of the community.

              Property Manager Response

              11/16/2020

              Since this is an anonymous posting it is difficult for me to address each issue in depth. It is always our hope that a resident with an issue will contact the office so that we can solve the problem directly. I would love the opportunity to talk about the problems that you have with the community as my door is always open.

              Updated Review

              Review Author Icon

              Current Resident 717378

              Verified Resident 2017 - 2020

              5.0

              11/13/2020

              This community is very family oriented and wonderfully friendly and peaceful. The staff are absolutely courteous and very professional. This community is very safe, and peaceful and absolutely kept clean.

                Property Manager Response

                11/16/2020

                Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                Review Author Icon

                Current Resident 216885

                Resident 2020

                4.5

                11/9/2020

                We came from home living and decided on an apartment for a year. We have loved everything about the complex, except the thinness of the floors/ceilings. We were told this is the norm for "apartment-living". However, why do hotels have very sound floors/ceilings, you never hear a sound from those above, nor do you worry about those below you. I find this discouraging in either this particular builder (or any apartment builder if this is common). We hardly hear our neighbors on the back wall, and don't share bedroom walls as we're on the end, so I can't speak to this. From what I've noticed, the majority of tenants are nice and considerate, so they try to be conscious of the flooring sound issues. I love the walking areas and how nice everything looks. Dog poop can be an issue, but that's a resident problem, not management. I think management tries to stay on top of this though, because it doesn't stay long. The storage is nice, and I like the size of the balconies. I like the gym as it's well equipped. The pools are wonderful also. They even have very shallow areas for toddlers, then 3 foot for young children who aren't fully swimming independently. The staff is usually very friendly and helpful. I like that there is additional laundry on site if needed. We've had no security issues and feel very safe. As much as there are many benefits, due to the sound issues, unless we can get a villa (where no one would be above or below us), we will not stay as this is a challenge for our young child. The noise would be the one area to that would go against my property recommendation.

                  Property Manager Response

                  11/9/2020

                  Thank you very much for your review. We strive to provide a great customer service while providing a enjoyable living experience. We value your opinion and thank you for taking the time to leave us this review. We are here for you anytime.
                  Review Author Icon

                  Current Resident 834757

                  Verified Resident 2020

                  5.0

                  10/21/2020

                  The staff here are amazing, very kind, courteous, and prompt. I appreciate that maintenance requests are trained to attend completed quickly and efficiently. The complex overall is very quiet for being an apt community. The neighbors I've met are kind and courteous. I feel safe. Thank you!

                    Property Manager Response

                    10/21/2020

                    Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                    Review Author Icon

                    Current Resident 817117

                    Verified Resident 2020

                    4.8

                    9/13/2020

                    The apartments are kept very clean and well maintained. The amenities of a pool, Pickel-Ball court, and garden is such a nice touch to the community built here. Very dog friendly with a nice dog park within the aprtment complex.

                      Property Manager Response

                      9/14/2020

                      Thank you so much for this great review. We really appreciate you being a resident and helping to share the word about us. We are happy you are satisfied with the community and amazing amenities.
                      Review Author Icon

                      Current Resident 806680

                      Verified Resident 2020

                      5.0

                      8/22/2020

                      I searched reviews before i decided ro come to this apartment. I am glad i came the staff has been warm and welcoming and have helped me adjust to apartment living. The apartment is well maintained and the ground is really nice i just wish i would have been shown where the fishing pond and bbq grills were first during my move in walk thru

                        Property Manager Response

                        8/24/2020

                        Thank you so much for this great 5-star review. We really appreciate you being a loyal resident and helping to share the word about us. We re here for you anytime.
                        Review Author Icon

                        Current Resident 804100

                        Verified Resident 2020

                        5.0

                        8/15/2020

                        This property is so beautiful, peaceful, and quiet. The management and maintenance staff are so friendly and always prompt to help. I? am so happy I? made this my new home. My apartment is so beautiful, I? cannot hear anything and am surrounded by nature and I? love It!

                          Property Manager Response

                          8/17/2020

                          We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you throughout your residency.
                          Review Author Icon

                          Current Resident 802062

                          Verified Resident 2020

                          4.5

                          8/10/2020

                          Living at this apartment complex has been great so far. The apartment was well kept and cleaned prior to move in. The office staff is very friendly and the community has been great. The complex is very quiet too!

                            Property Manager Response

                            8/11/2020

                            Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
                            Review Author Icon

                            Current Resident 786518

                            Verified Resident 2020

                            5.0

                            7/2/2020

                            Got apartment online and was not disappointed grateful great fire pit awesome gym with highly recommend I feel like I live at a resort. I work 30 minutes away and it's a short drive but when I get home I love it

                              Property Manager Response

                              7/2/2020

                              Thank you for your 5 star review! Our company values put customer satisfaction as top priority and we are committed to our residents. We are here for you anytime, thanks again!
                              Review Author Icon

                              Current Resident 784272

                              Verified Resident 2020

                              4.7

                              6/26/2020

                              Angelica and Caeley were great! They were very informative and very responsive to my emails. My apartment was VERY clean when I moved in. The community seems to be very quiet, which I really appreciate.

                                Property Manager Response

                                6/26/2020

                                We are very happy to hear that you had a great experience with our team! We appreciate your great review and look forward to serving you in the future. Thank you for choosing Crown Village at Elm Ridge as your new home!
                                Review Author Icon

                                Current Resident 782276

                                Verified Resident 2020

                                4.8

                                6/21/2020

                                The move-in process was very simple, and the apartment was in great shape when we moved in. The entire property is amazing! There's a fenced dog park, a pickle ball court, a gardening area, the state's largest apartment gym, a nice pool with a kiddy pool and hot tub, a fire pit, and a gorgeous 4.5-5 acre nature area. We are beyond pleased with our choice to live here and think you will be too.

                                  Property Manager Response

                                  6/22/2020

                                  Thank you so much for this review. We really appreciate you being a resident and helping to share the word about us. Your positive comments mean a great deal to us because we truly strive to create a great living experience. Thanks again!
                                  Review Author Icon

                                  Current Resident 781482

                                  Verified Resident 2020

                                  4.2

                                  6/18/2020

                                  We moved in about a week ago. The office staff have been wonderful. They are very nice and accommodating. The lease and move-in process was very easy. I would suggest that you make sure you tour the actual apartment before signing. We were on a tight time frame and didn't walk the apartment before showing up with our belongings. The apartment was clean and freshly painted, however there is a smell in the apartment, that to me smells like cat urine and chemicals. The carpets look clean minus a few small stains that I imagine wouldn't come out with the shampooing, so don't know if it's coming from the pad or what. If I had walked it prior I may have seen if any other units were available. Alas, we didn't, so I'm just hoping the smell fades. We didn't have all the shelves in the fridge but they fixed that ASAP. So far the complex has been very nice and quiet. Nice tall ceilings and our living room has lots of light from all the big windows. Love the dog park for our dogs. It's nice to let them roam and I can sit and listen to the birds in the adjacent nature park (saw a deer in there the other night). People around seem nice. Haven't been to the pool yet, but seems well kept as well as most of the grounds. Overall, we are satisfied with our new apartment!

                                    Property Manager Response

                                    6/18/2020

                                    Thank you so much for leaving your review. We are happy you chose Crown Village at Elm Ridge as your new home. Our company values put customer satisfaction as top priority and we are committed to our customers. Please let us know if we can do anything for you, we're here for you anytime
                                    Review Author Icon

                                    Current Resident 778776

                                    Verified Resident 2018 - 2020

                                    5.0

                                    6/11/2020

                                    Very safe clean and friendly community. Peaceful surroundings. Always a helpful staff who seem willing to go the exacts mile for you when you need help of any kind. I have enjoy my time here. And seems to be pleasant neighbors.

                                      Property Manager Response

                                      6/12/2020

                                      Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
                                      Review Author Icon

                                      Current Resident 764321

                                      Verified Resident 2019 - 2020

                                      4.3

                                      5/1/2020

                                      Beautiful community, spacious apartments and friendly staff. There's a lot to do in the community, never have an issue finding parking and it's centralized without a lot of traffic getting in or out of the complex. The only issue I've had is that the walls are thin..

                                        Property Manager Response

                                        5/1/2020

                                        Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Our company values put customer satisfaction as top priority and we are committed to our residents. Thanks again!
                                        Review Author Icon

                                        Current Resident 754400

                                        Verified Resident 2020

                                        5.0

                                        3/21/2020

                                        Move in was very nice. Especially the complimentary roll of toilet paper and paper towels during the Corona virus pandemic. The laundry basket and soap was a very nice touch as well. Definitely reassuring that we made the right decision to live here.

                                          Property Manager Response

                                          3/23/2020

                                          We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you throughout your residency.
                                          Review Author Icon

                                          Current Resident 746254

                                          Verified Resident 2020

                                          5.0

                                          2/24/2020

                                          Very professional staff and community minded. They made the transition seamless and were always available to help as I was completing my move. The friendly staff and their attention to detail is a breath of fresh air to some of the other places I looked at before choosing a Leinbach property.

                                            Property Manager Response

                                            8/4/2020

                                            Thank you very much for your feedback.
                                            Review Author Icon

                                            Current Resident 735323

                                            Verified Resident 2019 - 2020

                                            4.2

                                            1/11/2020

                                            My experience here at Crown Village has been wonderful. I moved here because it was beautiful, spacious and bright sunshiny.. not just the place the staff as well. I Love my kitchen, my bathrooms, and my sun room which is my daughter's favorite. I love that the trash has a compacter and is away from the community living areas. It has been wonderful. Thank you.

                                              Property Manager Response

                                              1/14/2020

                                              Thank you so much for taking the time to leave this excellent review. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                                              Review Author Icon

                                              Current Resident 734895

                                              Verified Resident 2019 - 2020

                                              4.3

                                              1/9/2020

                                              The staff is very very friendly and very very helpful. They have been readily available to answer any and all concerns about our stay here at crown Village. The maintenance staff here at CVER are very helpful too.

                                                Property Manager Response

                                                1/14/2020

                                                We are incredibly grateful that you took the time out to leave us your review. Our company values put customer satisfaction as top priority and we are committed to our residents. Thank you for choosing us as your home.
                                                Review Author Icon

                                                Current Resident 733068

                                                Verified Resident 2019 - 2020

                                                4.5

                                                1/2/2020

                                                Great, quiet place with lots of police officers, feels very safe. Has the usual neighbors that make noise, but your gonna get that at any apartment. Overall I'm happy with the apartment complex. I'm satisfied

                                                  Property Manager Response

                                                  1/3/2020

                                                  Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.
                                                  Review Author Icon

                                                  Current Resident 732802

                                                  Verified Resident 2019 - 2020

                                                  4.7

                                                  1/1/2020

                                                  very good but it must have rules about the speed driving in the parking lot, please put signals with the speed limit because most people always are drivind like a speed way and we have childrens and pets to care

                                                    Property Manager Response

                                                    1/3/2020

                                                    Thank you very much for your review. We value our residents and community and take pride in providing a great place to live. Our residents come first and we appreciate your feedback!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 BED, 1 BATH W BALCONY (era1)

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 803 sq. ft.

                                                    $1,150 - $1,665

                                                    See Floor Plan Details

                                                    1 BED, 1 BATH WITH STUDY (era2)

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 855 sq. ft.

                                                    $1,165 - $1,630

                                                    See Floor Plan Details

                                                    1 BED, 1 BATH W GARAGE (erv1)

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 1,007 sq. ft.

                                                    $1,310 - $1,940

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 BED, 2 BATH W STUDY (erb2)

                                                    14 Available Units

                                                    2 Beds, 2 Baths | 1,144 sq. ft.

                                                    $1,285 - $1,875

                                                    See Floor Plan Details

                                                    2 BED, 2 Bath w Balcony (erb1)

                                                    8 Available Units

                                                    2 Beds, 2 Baths | 1,072 sq. ft.

                                                    $1,285 - $1,870

                                                    See Floor Plan Details

                                                    2 BED, 2 BATH W GARAGE (erv2)

                                                    2 Beds, 2 Baths | 1,209 sq. ft.

                                                    $1,520 - $1,545

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 48 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 207 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.8

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    48

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.06 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Additional Off Street Parking
                                                    • Attached and Detached Garages Optional
                                                    Other
                                                    • ADA Accessible
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Acceptance
                                                    • Pool
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                                                    Leasing

                                                    Our spacious apartments feature brand new quartz countertops, stainless steel appliances, kitchen islands, pantry, wood style plank floors, washer and dryer connections, large walk-in closets, 9-foot ceilings and key-less entry. Here at Crown Village at Elm Ridge Apartments we offer a convenient location within minutes of Broken Arrow s best shopping and dining and the BA Expressway. Crown Village at Elm Ridge is also located in one of the area's finest school districts, Broken Arrow Schools. Our community offers multiple free on-site amenities such as a huge resort-style pool with misters, veggie gardens, business center, picnic areas with gas BBQ grills, fire pit, 24-hour state-of-the-art fitness center, pet park and controlled access entry. We are pet friendly and a smoke free community. We not only guarantee your total satisfaction at move in, but we ensure we are providing unparalleled customer service through our maintenance guarantee.
                                                    Show Less

                                                    Leasing Options

                                                      • You can lease an apartment home for 10 to 12 months.

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Leinbach Company

                                                    A+
                                                    A+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Crown Village at Elm Ridge Rated?
                                                    Based on 1148 number of votes by renters, Crown Village at Elm Ridge is currently rated 4.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Crown Village at Elm Ridge?
                                                    Crown Village at Elm Ridge is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Crown Village at Elm Ridge is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Crown Village at Elm Ridge?
                                                    Crown Village at Elm Ridge is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Crown Village at Elm Ridge?
                                                    Crown Village at Elm Ridge is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Crown Village at Elm Ridge is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Crown Village at Elm Ridge?
                                                    Crown Village at Elm Ridge is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0.06 days to their community reviews in the past year.
                                                    Who manages Crown Village at Elm Ridge?
                                                    Leinbach Company
                                                    What is the pet policy at Crown Village at Elm Ridge?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Crown Village at Elm Ridge is a 803 - 1,209 sq. ft. apartment in Broken Arrow in zip code 74012. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,150 - $1,940. Nearby cities include Tulsa, Bixby, Coweta, Catoosa, Jenks, Hopkinsville, Glenpool, Owasso, Sapulpa, Sand Springs, Mounds, Claremore, and Collinsville.