Stoneridge on the 8 Apartments

Current Resident 727938

Verified Resident • 2018 - 2019

They host plenty events for residents so there's Always something going on in community center. Maintenance is usually pretty fast , usually responds to requests same day. Nice pool & property is maintained. Mediocre units. Nothing spectacular. A gate opener would be nice after almost a year living here, I'd also like access to the gym. I still don't understand why I'm waiting on another tenant, with an opener, to move out. It's simple. Order more.

Current Resident 718709

Verified Resident • 2019

I still have not received remote for gate. Work order delays. Also, the gate closest to me is not always functional without remote. First week in the apartments and something was stolen from in front of my door. I have not seen any security on site.

Current Resident 715063

Verified Resident • 2018 - 2019

N/aaaaaaassaasaaaaaaaaaaaaaaaaaaaaaassaaaaaaaaaaaaaaasassss

Current Resident 714220

Verified Resident • 2017 - 2019

I have been living in this property for 3yrs. Maintenance is quick to fix problems. Car break ins is the issue on this property. I recommend to hire security staff at night to prevent all car break ins.

Current Resident 711556

Verified Resident • 2019

It's a very nice apartment and community. Would refer anyone to come to these apartments. Price is kinda high but you do pay for what you get. Nice pool and they have a area to work out. Even though you need a card key that I didn't receive.

Current Resident 709507

Verified Resident • 2019

Office staff did not let me see the apartment i was going to stay in before transferring apartments, that was my mistake unfortunately for believing in them. I moved in Saturday and my apartment was full of roaches, office was closed already so I called the very next day to report it and they said they will send pest control on Friday (6 days after), I requested an early time but haven't heard a confirmation from them, I been here 4 days already, I'm exhausted. I've been cleaning, killing roaches, and unpacking cause I'm expecting pest control and they dont want any boxes. I requested to have a refund on the products i bought to kill the roaches they said they don't do that cause is not a certified product for them. I'm wasting money having to buy food (breakfast, lunch, dinner) for 4 people because it's discussing having to use the stove killing roaches around. Rooms are full of roaches everywhere from the bathroom around the toilets to the closets and the carpet. And when I asked to have my carpet wash and clean they said they need pictures proving there are actually dead roaches in order for them to considered it. This is a nightmare. I wish I can attach pictures so y'all can see how bad and dirty this is, worst part i can't cancel contract and have my money back (deposit, fees, rent). I wish people would take this review in consideration before renting here. And this is not all I first rented an apartment on the 3rd floor way better than the one I am in right now, the problem was that I have 2 kids 3 and 5 yrs old and they did not want my kids to make any noise cause the people on the second floor would start banging the floor so hard that even I got scared I reported to office and they did NOTHING, it came to the point that the men from the second floor confronted me with my kids around, i felt threatened. I reported AGAIN and got a letter to go to office just to hear that not everybody tolerated the same noise. Meaning that my kids were not allowed to play, laugh, or do any kind of noise. I mean my kids were in the contract and they offered the 3rd floor, they knew better. Anyways staff and management are not considerate about the situation I am going thru and keep in mind I am paying over $1200 a month for rent.

Current Resident 703525

Verified Resident • 2019

The first time I met with Elda, I was told there was a preferred employer discount for teachers. The second time I met with her, I was told that the discount had been discontinued. However, I still applied because there was a special until 9/6/19 for $1000 off that I was told I'd be eligible for. Therefore, I canceled my application with another apartment complex. When I visited the office to finalize everything, Elda assured me that I was eligible for the $1000 discount, but another representative notified her to check her email, that I am not eligible because I had to move in by 9/6/19. By that time, I had already canceled the other apartment, would lose my deposit of $300, and there wasn't enough time to find another apartment before my current lease expired. I was also assured that I would have a storage room, but it was not ready until 4 days after the agreed-upon date. Once I finally received the key, it did not work. Upon attempting to pay my first month's rent, it was obvious that my deposit was erased and added to my rent as if I still owed it. With all of the difficulties I've had, I expressed my distrust. I feel that people are lured in with specials, then when it's too late, Advenir creates a loophole so that they do not have to honor the special. The representatives need to make sure they have the correct information before assuring a client that they will receive something. Either Advenir is participating in a scam or its employees are incompetent. At this point, the only thing I can do is warn others of what Advenir is doing and do my time here until my lease is up. This is the worst experience I've had with an apartment complex, and the first time ever that I feel the need to visit websites to add my review.

Current Resident 939571

Resident • 2018 - 2019

This is a great community. I have not had any issues beside minor maintenance but the maintenance team is the BEST hands down. They literally come and take care of things so quick. Also, "Princess Elda" and the rest of the staff are AWESOME!

Current Resident 702700

Verified Resident • 2019

These apartments are pretty nice they are very up-to-date on utilities it's very clean and the staff here is wonderful very professional and will try to get you the best price as possible to suit your needs

Current Resident 702569

Verified Resident • 2013 - 2019

All decent except Valet Trash service. I don't like paying for a service that I can't use daily. It's easier to have dumpsters and I don't have to pay for that. I would like better parking enforcement. I use handicapped parking and regularly have issues with non handicapped vehicles using handicapped parking. I have seen vehicles towed for other parking offenses, but never that.

Current Resident 701832

Verified Resident • 2019 - 2020

Trash and cigarette buds across the complex. Rude staff. Constant pest problems no matter how many times pest control comes out. Mainly ants, spiders, and nats. Security is a joke - Gates are always left open. Valet trash does not come during the specified times and sometimes doesn't even bother picking up the trash. Package system is terrible and office is only open when I'm at work. For the price of this apartment(about 1200 a month including fees), you could get a high-rise in spring, the woodlands, or Katy. Not worth the money AT ALL. Don't move here.

Current Resident 700904

Verified Resident • 2018 - 2019

The community is great although there is short notice when occupied unit inspections must be completed. There are numerous inspections needed even when they seem "routine" and seem that they could have been scheduled better or consolidated into one or two inspections. This forces you to either kennel your pet all day or pay for boarding.

Current Resident 697947

Verified Resident • 2019 - 2020

The initial move-in was professional and easy. The office staff was welcoming and friendly. The property and landscaping looked well kept. The pool and gym area are kept nice and clean. Maintenance have been responsive and timely.

Resident

Resident • 2018 - 2019

Living here is great! I've never felt uncomfortable or unsafe. The last month here has been a struggle regarding Air Conditioning. The maintenance team will fix it one day, but after that work order is complete, it is broken within a few days.

Current Resident 685317

Verified Resident • 2019

This community is very safe and everyone here is so kind and friendly. The apartments are also amazing and there are plenty of communal spaces and activities to get to know other residents well. Despite being close to the highway, the community is closed off enough that you hardly notice it's there.

Current Resident 683222

Verified Resident • 2011 - 2019

There was better maintenance service when it was under Stonepark management. Even though there is a valet service it doesn't make the apartment complex anymore inviting. BUT the office staff members are wonderful.

Current Resident 682148

Verified Resident • 2019

It is a beautiful place the people in the office are excellent, but the maintenance of the pool and what they pick up the garbage are not doing their job well and that makes this beautiful place look ugly, then everything is fine

Prospective Resident 496116

Prospect • Visited 2019

I live out of town and have been searching online for awhile. I went to visit some properties and when I walked in to Stone Park the energy was amazing. Staff is very welcoming and they have treats in the front and answered all my questions.

Current Resident 933840

Resident • 2016 - 2019

Me llamo Sheyla Martin, vivo en el Apto 16107 hace tres anos, Jennifer A. es una trabajadora excelente, muy eficiente y responsable con su trabajo, mantiene muy buenas relaciones con los residentes, gracias Jennifer por el apoyo brindado en estos ano, eres la MEJOR de todo el equipo de oficina.

Susie_V

Resident • 2016 - 2019

I love this community!!! Jennifer and Elda are the two ladies that work in the office ... they are always sweet and professional and help me with any issue that I have ... The maintenance guys are awesome as well when there is a issue they are prompt and professional and fix the issue right away... The property is always well kept and the gym and pools are always clean !!!!! I have been here for 3 years and I love it here ....

Tatia.sanchez

Resident • 2018

I love this community because we had to move here from 400 miles away, sight unseen. I was able to view virtual tours etc., online, fill out the applications, etc., all o line and when we got here, everything was ready to go. The staff are all very nice and professional. The couple of issues in the apartment were repaired quickly and correctly the 1st time.

Estella_C

Resident • 2018

this place is a wonderful community! very friendly staff and absolutely beautiful apartments. I have lived here for one month now and I couldn't be happier! I'm so glad my husband and I chose this place as our home! Estella Cavazos

Taylor_W771

Resident • 2017 - 2018

The overall stay was great, but when it came to them staying true to their word it was and is very disappointing. The referral policy states after you refer someone and you all sign the papers regarding so, after 5 months of them living there, the person who referred them gets a reward of $500. Well with me, i never Recieved the $500. I referred a friend of mine in January and 5 months passed and no referral money. I went to the office MULTIPLE times and all i got was "30 days it will come in" after 7 months, still nothing .. also our lease was up so we were concerned about it and all they said was that they'll send it to our new address. It is now the end of OCTOBER and still nothing back from them. Very disappointed with the service.

dania ayber

Resident • 2018

la seguridad es pésima y cuesta casi mil dólares el mínimo, me han robado 2 veces y ellos no tienen ni las cámaras encendidas, y a mi vecina de abajo le han robado 3 veces, y nunca ellos han arreglado las cámaras me acaban de robar mi vehículo esta noche del 27 de agosto del 2018 y ellos no me quieren cancelar el contrato por un robo, entonces tienen un security para sacarte de la piscina a las 9pm, pero no tienen seguridad en lugares más importantes, no lo recomiendo.

Reneeslim09

Resident • 2018

This place is terrible for me. My complaints and concerns are over looked. I’ve been disrespected on so many occasions. Maintenance has stolen out my apartment after I kindly asked for no one to enter it I’m not home. The entire crew sticks together when it comes to messing over residents. Total disbelief ready to move! They park in handicap parking and future resident parking staff makes up their own rules . Teffiying