4.1 rating
299 total reviews
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anonymous
Resident ā¢ 2010
7/11/2010
Problems! Dogs go for my kid!
MOLD! SHADY PEOPLE! BROKEN FRONT GATE and unsafe areas! Nobody restrains their animals and a dog went after my son. I can't wait to move. Becareful if you have children. And have fun dealing with Venessa in the front office...
larryandjustin
Resident ā¢ 2010
4/24/2010
Love it!
I have read some of the other posts here, I can honestly say that my experience has been a very positive one. When we moved in, we were supposed to have a washer and dryer, the delivery was delayed and when they washer arrived from Whirpool it had a crack in the tub but that being said the staff with very forthcoming with what was taking place. They gave us a credit for the inconvenience and have since had Whirpool deliver a brand new set that has no issues. I live in building 6, I have no complaints with my neighbors, I dont see allot of poo on the grounds, matter of fact I brag to allot of freinds about how great the grounds are. I have also been recommending the community to family, freinds and people who I can not assist in their search for a new home. Yes, I am also in Property Management but not for Estates or even Western Rim. I work for a competitor and I chose to live here. That should say allot right there in itself, I was shopping a sister property of Estates and fell in love with the staff and theā¦Ā See More>anonymous
Resident ā¢ 2010
2/9/2011
Secret Phone numbers they don't want you to have
If you ever try to REALLY complain to someone who might give a s%&t, you'll find that the corporate numbers are well hidden..even a search on the net will yield you very little success. SO, I thought that i'd help everybody out.Here's corporate's numbers. Don't be shy. Give 'em a call or personal visit. Here goes: Western Rim Property Services ---- ------ Human Resource Mgr 2505 N. State Highway 360 Grand Prairie, TX 75050 main: 972-471-8700 direct 972-471-8782 fax 972-471-8769 email [email protected]
anonymous
Resident ā¢ 2010
3/26/2010
So-So
Pros- Very affordable Spacious Quiet Community I hardly see my neighbors Plenty of Parking Extremely nice staff Nice walking trails Cons- The walls and ceilings are paper thin The utilities are way more than they said Constant problems with the gate Maintenance entering my unit without notice (and removing a light switch) The carpet is the worse thing that I have EVER seen, every time I vacuum it get clogged with carpet shedding Construction leaves everything laying around The garden tub will not fill even half way up with hot water. There is a lot of shotty work though. My original apartment was seized by the city a few days before I was to move in and there were not any more apartments available by the lake like I had wanted so I had to relocate without viewing it first. Don't get me wrong I love my apartments and I understand apartment living but the maintenance man entering without my knowledge is a MAJOR no no. Other wise, the staff has been GREAT. Every person in the office has been super nice. When I reported that the construction left stuff out it was taken care of immediately. I just think they need to work out the kinks.
anonymous
Resident ā¢ 2010
2/23/2010
Caution is Advised
These apartments are average. The carpets are bad and they do have mold but that s about it for negative. Positives are that the grounds are nice and they have a nice set up. Lots of parking but do be weary of kids riding bikes! The only down fall is that it s so far from everything. Be aware of how bad Prosper Mail is, and the small town cop syndrome that Prosper Police have.
anonymous
Resident ā¢ 2009 - 2010
2/26/2010
You will enjoy every thing
I enjoy every bit of my living experience. The residents and neighbors are very friendly and helpful. The girls in the office are great. The property is brand new and awesome prices. I would recommend this to anyone yes.
anonymous
Resident ā¢ 2010
2/12/2010
DO NOT LIVE HERE
When I first looke dta the apartments the lady lied about EVERYTHING. She said that the water bill was per unit so we would only pay for what we used. WRONG. We went out of town for two weeks and our watrer bill was $60. Yes, 60 BUCKS. Thats more than my electricity. When we confronted them they gave us some bull crap excuse about Prospers rate going up. Then they said they had some contract with DirectTV so we would get an amazing deal and wouldn't have to sign a contract. WRONG. We had to sgn a 24 month contract. We can't use anyone else wither so it was DirectTV or nothing. The people that live here are ------. They're all immature kids that are not respectful of anyone. We have had dog crap left on our cars and our door step and we don't even have a dog. I have lived in apartment for the last 6 years and I have never had such a crappy experience. We're getting the hell out of here asap.
anonymous
Resident ā¢ 2009 - 2010
3/23/2010
I love it here !
I have loved my new apartment here! I am so glad I did not end up going some where else. I love the fact that my apartment is brand new, and I got an awesome deal on the price, and I got a free accent wall painted, just feels like home more now. The staff has been so sweet. I can't say anything but positive things about this place. And they give great referal bonus.
liberiangirl
Resident ā¢ 2009
11/4/2009
Rocky@first but this place is great!
I first had issues when i moved in with my apartment not being ready(cleaned and construction done) but they took care of it quickly and did whatever i needed to be done. The ladies in the front office are very nice and willing to help. The grounds are kept nice..so far it is quiet because not too many people have moved into my building...I am not much involved in the community but they seem to have alot going on..like brunch on sunday mornings and whatnot...come check it out...
Halo
1 Bed, 1 Bath | 650 sq. ft.
$988 - $2,490
5 Available Units
See Floor Plan Details
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Zanstra
3 Beds, 2 Baths | 1,309 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.1
Grounds
3.9
Safety
3.6
Office Staff
4.5
Maintenance
4.6
Neighborhood
4.6
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
12
Managerās Review Engagement
Percentage of reviews responded to
91.67%
Managerās Review Reply Time
Average time to respond to reviews
8 days
Orion Prosper
Orion Prosper is a 650 - 1,309 sq. ft. apartment in Prosper in zip code 75078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $988 - $5,143. Nearby cities include Celina, Aubrey, Frisco, Little Elm, Mckinney, Fairview, Allen, The Colony, Plano, Melissa, Pilot Point, Lake Dallas, and Corinth.