4.1 rating
327 total reviews
(
140 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1062114
Verified Resident • 2021 - 2022
2.7
9/4/2022
Common areas needs improvements and needs to be cleaned at the minmum. Too much dirt and web outside Internet speed needs an upgrade seriously. As many work from home , speeds of 25 or 50 mbps does not work as there are many devices connected which constantly needs good internet speed . Moving from speed of 800 mbps to 50 mbps, its very hard to adjust
9/26/2022
Prospective Resident 812326
Prospect • Visited 2022
3.0
8/30/2022
Great Customer Service by Leasing Agent Angela Roden
My wife and I stopped by the Orion Prosper Apts this past week and was met by Leasing Agent Angela Roden. She was very welcoming, professional, knowledgeable and displayed a great customer service attitude.
9/26/2022
Current Resident 1051447
Verified Resident • 2022
3.5
8/4/2022
It's quiet and nice that's my experience. My apartment there was a lot broken tiles, gap in between front door, toilet doesn't flush properly. Outside the build see a lot dog poop everywhere.The pond has algae that needs to be cleaned.
8/4/2022
Current Resident 1040217
Verified Resident • 2021 - 2022
3.0
6/28/2022
During the day, people are friendly, rules are followed. At night, all the rules are ignored. Children are unsupervised; non-residents use the facilities. The bench and bike in the fitness center are poorly maintained.
6/30/2022
Updated Review
Current Resident 973656
Verified Resident • 2020 - 2022
4.3
6/20/2022
Its great, mostly super quiet and definitely very clean at all times. I wish tenants would stop throwing thwir furniture in the dumpster since that's literally a rule and they get no fee or warning, nothing. It really diminishes the value of our community. maky put cameras in the dumpsters or something? our porter works so hard to take care of the dumpsters and our tenants literally could care less, it's really sad.
6/30/2022
Prospective Resident 488595
Prospect • Visited 2022
4.7
6/5/2022
Amazing Service from Angela
We booked an apartment at Orion Prosper and Angela Roden was our leasing consultant. She is extremely helpful, kind, knowledgeable, customer oriented and prompt. It was a busy weekend and while multi tasking many service requests, drop in visits, answering phone calls, she helped and guided us through every step in the leasing process and made our process smooth. We would like to thank and commend her commitment.
6/5/2022
Updated Review
Current Resident 1030636
Verified Resident • 2021 - 2022
5.0
5/30/2022
The community staff is great and Amazing!They resolve maintenance quickly!Also the lake is amazing they clean it everytime.The gym is little small and they can include more equipments in the gym!Overall experience excellent!
6/5/2022
Jaydutt_P
Prospect • Visited 2022
5.0
5/22/2022
Amazing experience
We had amazing experience touring this property. Angela was so helpful, she understood our requirement what we were looking for in our future apartment, recommend similar units she had available and toured them with us. She addressed all our concerns/questions. Overall it was amazing experience.
5/23/2022
Current Resident 1026238
Verified Resident • 2019 - 2022
4.8
5/16/2022
This community is Great from the beautiful surroundings ponds to the clean pool! The staff is excellent at communication from front office is outstanding. The maintenance is a wonderful from the fast turnaround on maintenance request and always are very efficient and clean.
5/23/2022
Prospective Resident 51154
Prospect • Visited 2022
5.0
5/6/2022
Excellent and courteous staff
I couldn’t stop myself from writing this review for Angela Roden. I went to the apartment office to talk to someone about my problem. First of all, she greeted me very well and then she tried to understand my situation. She then helped resolve the issue. I don’t want to talk much about the problem but just wanted to thank Angela for her courteous service. Thank you ??
5/9/2022
Current Resident 958371
Resident • 2020 - 2022
5.0
4/30/2022
The leasing agent Angela was amazing
She helped us through the entire process of applying and getting our apartment here, and her multitasking was very impressive. She would help multiple customers ay a time without ever making any of them feel like they are waiting in line. She is personable, kind, charming and the best leasing agent I possibly could have asked for. Simply, she deserves a raise
5/2/2022
Current Resident 982702
Resident • 2018 - 2022
5.0
4/23/2022
Angela is the best!!
Absolutely a great place to live. It’s always very peaceful and the staff is very helpful. Especially Angela who works in the rental office. She is friendly, helpful and compassionate when it comes to our needs or concerns and always takes them seriously. She goes above and beyond to help you often while dealing with multiple residents at once. And she takes care of whatever issue you have with a smile and is easy to talk to. I’m so glad we have someone like her working here that we can count on.
4/24/2022
Current Resident 608846
Resident • 2022
3.7
4/6/2022
Manon is the best!
This is honestly the first time moving on my own, and I’ve heard crazy stories about what some apartments do. Luckily that is not the case with Manon at Orion Prosper. She has been extraordinarily helpful and wonderfully kind during this process. I’m looking forward to staying here a while.
4/11/2022
Asal2014
Prospect • Visited 2022
5.0
4/6/2022
Manon Powell is a very friendly, professional, hospitable, person who makes you feel at home. We would like to thank her for her outstanding customer service and her kind and amiable personality! And all the help she offered us!
4/11/2022
JAIRAGHI
Resident • 2022
5.0
3/25/2022
The community is great! The office staff is very helpful! My leasing agent, Angela, was very informative and helpful with setting up everything from my lease to get me set up with electricity providers and Wi-Fi
3/25/2022
edwardchisom15@gmail.com
Resident • 2022
5.0
3/22/2022
I chose Orion Prosper because of Angela Rosen she made me feel so welcome and at home, I looked no further. The people in the office are so nice Angela always greets me by offering a snack or soda. So happy to call this place my home.
3/22/2022
ambry2015
Prospect • Visited 2022
4.7
3/13/2022
Manon was very helpful. She gave all the information we needed in order to consider this property. She was very kind and personable. Manon was very professional and knowledgeable about the property. Highly recommended employee.
3/17/2022
katybearr11!
Prospect • Visited 2022
5.0
3/13/2022
i was having a bad day. i was super nervous and super new to this whole apartment thing and angela was like a mom! she guided and helped me and was so so so patient and sweet and nice. the apartments themselves are super cheap for how nice and fancy everything looks. such a great experience :) i honestly wouldn’t have chose to move here if it wasn’t for angela.
3/17/2022
Current Resident 1000446
Verified Resident • 2019 - 2022
3.7
2/20/2022
My experience has been okay living here and its a decent place to stay. The apartments are nice and are kept up, but there has been a few car break ins.................................................
2/21/2022
Current Resident 996551
Verified Resident • 2021 - 2022
4.5
2/7/2022
My experience has been good for the most part. The only issues that I have is the noise there are kids that are running in the hall late at night as well as running up and down the stairs. Also some people that are bringing their dogs to use restroom right in front of the building where I am on the first floor and it's right by my patio and do not pick up
2/21/2022
Current Resident 996456
Verified Resident • 2021 - 2022
5.0
2/7/2022
Orion Prosper is a great place to live, the only negative, which is huge, is the lack of high speed internet availability. They are still on DSL, and this would be the only reason we would relocate..
2/8/2022
Current Resident 993607
Verified Resident • 2018 - 2022
2.3
1/29/2022
The parking is the worst I have ever seen. The dog poop is terrible. Be careful walking around. And it seams like every few months it's all new people working in the office. The ponds behind the buildings used to be so pretty. Now there is trash in them. No one is maintaining them. You can always tell when it's trash day. The dumpsters are always overflowing. Trash piled around them. Driving through the lot is not good either. You are more than likely going to hit a kid who thinks it's ok to play in the streets.
1/30/2022
Current Resident 992306
Verified Resident • 2021 - 2022
5.0
1/24/2022
Excellent, convenient to work, family and shopping. If ever anything needs fixing, you're assured they take care of right away. Love the use of the app as well. Property is always maintained pristine as well.
1/26/2022
Updated Review
Current Resident 991879
Verified Resident • 2019 - 2022
4.5
1/24/2022
Overall it started off great, each time I have renewed my lease it was smooth and efficient. However, over this past year I've noticed more and more issues within the community such as dog poop everywhere and dumpsters chronically overfilling. Its quite an eyesore when pulling in to the property and garbage bins are completely full, mattresses everywhere, all kinds of stuff.
1/26/2022
Matt1220
Prospect • Visited 2022
5.0
1/13/2022
Went on tour and the staff member Angela was very helpful and accommodating I highly recommend giving Orion a visit. The maintenance staff and leasing team are right on target and the property is clean as well
1/26/2022
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1 Bed, 1 Bath | 650 sq. ft.
$1,106 - $2,263
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1 Bed, 1 Bath | 726 sq. ft.
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2 Beds, 2 Baths | 1,046 sq. ft.
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Zanstra
3 Beds, 2 Baths | 1,309 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 24 reviews)
Noise
4.5
Grounds
4.3
Safety
4.0
Office Staff
4.6
Maintenance
4.8
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
24
Manager’s Review Engagement
Percentage of reviews responded to
87.50%
Manager’s Review Reply Time
Average time to respond to reviews
18.71 days
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Orion Prosper is a 650 - 1,309 sq. ft. apartment in Prosper in zip code 75078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,106 - $4,166. Nearby cities include Celina, Aubrey, Frisco, Little Elm, Mckinney, Cross Roads, The Colony, Fairview, Allen, Pilot Point, Plano, Melissa, and Lake Dallas.