4.1 rating
327 total reviews
(
140 Verified
)
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Current Resident 185671
Verified Resident • 2012 - 2015
4.7
9/22/2015
I am satisfied with living here and my safety is important to me and I have always felt very safe here, I would recommend this complex to anyone who asked. I hope to be able to stay here for a long time if possible. My income depends on my time here.
Current Resident 185243
Verified Resident • 2012 - 2015
4.8
9/21/2015
Very comfortable place to live. Staff very helpful. Nice walking trail and peaceful views. Clean pool and exercise room. I have lived here 3 years and feel very safe. Parking is convenient and the outside area well maintained. Friendly place to live
derek0618
Resident • 2015
4.7
8/31/2015
The staff here is so friendly! Not only are they willing to take the time and just have a normal conversation with you, they are all about helping you out any way they can. Simon and Jody are the current leasing agents and they are GREAT. I've been here for almost a full year and love it. They put customer service FIRST! Always took great care of me with everything at the apartment. Over the weekend on Saturday night my air conditioner went out around 730pm. I called and left a voicemail on the emergency maintenance line and I'm not kidding when I say he was there within 7min! THAT'S IMPRESSIVE AND SOMEONE WHO CARES ABOUT THERE RESIDENTS! The air conditioner was up and back running within 20 min. I will be renewing my lease with them for sure! Great job management, staff, and Maintenance team!
Current Resident 179461
Verified Resident • 2015
3.8
10/19/2015
During the leasing process they didn't thoroughly disclose additional charges for water and trash. The water runs up to $200 per month and trash is $10 month. The trash containers are seldom emptied and always have overflowing trash. The maintenance staff is quick to respond and is pleasant. The floors are thin and you can hear the footsteps of the people above you. Overall not a bad experience but not a great one either.
Current Resident 179446
Verified Resident • 2014 - 2015
4.8
8/31/2015
I've been here for almost two years and love every bit of The grand Estates of Prosper! They put customer service FIRST! Always took great care of me with everything at the apartment. Best in the business hands down with customer service...!
Current Resident 178451
Verified Resident • 2014 - 2015
4.0
8/26/2015
As a pet owner my experience living here has not been good. Some of the residents refuse to clean up after their pets even in the Pet park what good is a pet park if you and your dog has to step over waste and/or walk on grounds watching where your step. Very disturbing otherwise nice place to live.
Updated Review
Current Resident 177511
Verified Resident • 2014 - 2016
3.7
10/18/2016
This community is well maintained. I love my apartment and the updated appliances. Not a lot of storage space. The office staff is nice and they do what they can to ensure your living is within satisfaction. Not a lot of noise. A lot of children
Dustin Gray
Resident • 2015
4.7
8/19/2015
I have lived at the Estates of Prosper for three years and really like it here as I have signed two additional leases since moving in. The front office staff of Mallory, Simon, Jody, and Carla are fantastic. They not only work hard to put you in the right apartment, they also work hard to provide an enjoyable living experience for all the residents. I recommend Estates of Prosper to anyone.
Current Resident 168875
Verified Resident • 2015
3.7
11/23/2015
I very disappointed in the community. The apartment itself is very nice. The tenants however are not the ones you want to live around. We have had numerous times the police have been on the property for numerous reasons. Mosty the quality of the tenants.
Current Resident 168171
Verified Resident • 2014 - 2015
4.8
7/23/2015
I'm a very busy working woman and it's nice to come home after a long day. I like the trails where I can walk and reflect on the day. The community center is nice and always has refreshments. I have met some nice friends here and we meet for walk of go to community gym.
Current Resident 167957
Verified Resident • 2014 - 2015
4.7
7/22/2015
My overall experience at this community has been great! The apartments are nice and clean, and the grounds are well kept. The staff/management are great. They are nice,friendly and always willing to assist. Maintenance is always courteous and prompt.
Current Resident 167620
Verified Resident • 2015
4.7
7/22/2015
This is a great community. If you are looking for a quiet place to live, that is beautifully maintained and staffed, this is the place for you. The staff is always ready to assist. The few maintenance items I have had where taken care of very promptly. The units are very will maintained. A great place to live.
Current Resident 167446
Verified Resident • 2015
5.0
7/21/2015
I found the staff to be friendly and caring. The view from my apartment window is AMAZING!!! The first night that I spent in my new home was quite and peaceful and I slept like a baby. I would absolutely recommend The Grand Estates to anyone looking for a new home.
Current Resident 166885
Verified Resident • 2012 - 2015
2.2
7/20/2015
The gate never has worked more than a week and I have been here for 3 years. Staff has changed a lot. Service request have to be reminded several times. Several staff members do not communicate with each other properly. If they do, i have not seen it.
Jaimee Kalosis
Resident • 2015
4.3
6/18/2015
My family of four moved here and signed a 12 month 7 weeks ago and it has been a more than wonderful experience. As for this being our first experience living in a apartment home, I could not ask for a better situation. The staff are all amazing and are always willing to stop what they are doing in order to assist our needs. They go to extreme measures with their customer service skills, and My husband and I really do appreciate this. The grounds are clean and constantly being taken care of, the grass is mowed weekly, the pond and the pool are cleaned daily as well. I feel very safe allowing my children to play outside and not be concerned about hurting themselves. We are very pleased overall with The Estates at Prosper and will recommend it to anyone in need. Great Job !
Updated Review
Current Resident 159975
Verified Resident • 2015 - 2017
4.3
6/19/2017
i HAVE NO ISSUES THIS IS A GOOD PLACE FOR ME WITH MY CONDITION TOO LIVE THERE IS NO TROUBLE ITS MAKES E FELL AT HOME WITH NO PROBLEMS,TENNENATS HAVE BEEN QUIET FRIENDLY I HAVE BEEN HERE FOR LONG TIME.
Chad_Y
Resident • 2015
5.0
6/4/2015
Great property to live at, I have lived at many apartment complexes in the Dallas area and I will say that The Estates is my favorite by far. The staff is great and beyond friendly, Simon was my leasing agent and went above and beyond to meet my needs and is a asset to the company. The other leasing agent Miranda is as nice as she can be and has taken care of any question or concern that I have had. The property manager is Malory and is the most approachable person I have ever had the pleasure of dealing with in the apartment industry from a management stand point. I would highly recommend the Estates of Prosper to anyone wanting a wonderful place to live that is out of the hustle of the Frisco area.
Current Resident 157272
Verified Resident • 2015
4.8
6/2/2015
I just moved in but so far I haven't had any problems other than the filthy hallway in my building. The staff told me that all buildings were being power washed. The hallway looked much better after this was completed. The staff ha been very courteous and helpful.
Slugi113@gmail.com
Resident • 2015
3.8
5/17/2015
Definitely ask for Simon he makes the whole experience the best it can be. Maintence is also wonderful. When u have a problem they are very quick to respond and fix the issue. School district for prosper amazing
Current Resident 504852
Resident • 2014 - 2015
4.8
5/16/2015
I move in this to this property in December of 2014. The move was an easy transition for me which is what I neded at the time. Staff was/is very freindly, unit was available when i needed it and it was certainly affordable. I only signed a 6 month lease but have recently renewed because I am enjoying my experience here.
Current Resident 153304
Verified Resident • 2015
3.8
5/13/2015
Friendly staff. Apartment nice. My air conditioner stopped working the first week.- Fixed pretty fast. Dishwasher did not work when I moved in. - Works now but the lights to select cycle do not work- that has not been fixed yet. My controller to get into the work out center does not work.
Current Resident 152734
Verified Resident • 2012 - 2018
5.0
5/21/2018
Great complex. Great attentive staff. Wonderful activities. They do a great job with the upkeep of the complex. Love the landscape, the view and the location. I've lived here for 6 years and have enjoyed every minute of it.
Updated Review
Current Resident 145575
Verified Resident • 2014 - 2015
5.0
10/19/2015
Management at any apartment complex can easily make or break the experience, in this case the management is the best I have come across any any apartment complex and I have lived in several countries and domestic states. Mallory Knapp gets it, good people and they genuinely care about the facility.
Current Resident 144372
Verified Resident • 1999 - 2015
3.0
4/1/2015
This community is okay for temporary housing but I would not recommend for a long term living solution. Walls are SUPER thin so be prepared to hear everything your neighbors do. Over priced apartments with rude, less-than-knowledgeable staff. Use your money wisely and live elsewhere.
kmills554
Resident • 2014 - 2015
5.0
3/16/2015
My husband and I have lived at the Estates since August 2014 and it is our best apartment living experience by far. The staff is friendly and helpful, the apartments are well maintained and beautifully remodeled inside, and we have never felt unsafe unlike many places we have lived in the past.
Halo
1 Bed, 1 Bath | 650 sq. ft.
$1,106 - $2,263
See Floor Plan Details
Eclipse
1 Bed, 1 Bath | 726 sq. ft.
$1,178 - $2,373
See Floor Plan Details
Pandora
2 Beds, 2 Baths | 1,170 sq. ft.
$1,455 - $3,264
See Floor Plan Details
Nova
2 Beds, 2 Baths | 1,046 sq. ft.
$1,527 - $3,249
See Floor Plan Details
Zanstra
3 Beds, 2 Baths | 1,309 sq. ft.
$1,892 - $4,166
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 24 reviews)
Noise
4.5
Grounds
4.3
Safety
4.0
Office Staff
4.6
Maintenance
4.8
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
24
Manager’s Review Engagement
Percentage of reviews responded to
87.50%
Manager’s Review Reply Time
Average time to respond to reviews
18.71 days
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Orion Prosper is a 650 - 1,309 sq. ft. apartment in Prosper in zip code 75078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,106 - $4,166. Nearby cities include Celina, Aubrey, Frisco, Little Elm, Mckinney, Cross Roads, The Colony, Fairview, Allen, Pilot Point, Plano, Melissa, and Lake Dallas.