Villas At Bandera

. #53 . #635

Award Winner

Villas At Bandera

9830 Camino Villa, San Antonio, TX 78254

3.4

(418 Reviews & Surveys)

$899 - $2,462/mo

Move-In Specials

Online Leasing Promo Code: VB25 - $131 OFF App/Admin Fee on 12 to 15-month lease term - $131.00 off

Reviews

3.4 rating

288 total reviews

(

117 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Cleanliness (7)

Communication (6)

Community (36)

Location (17)

Maintenance (83)

Pests (5)

Staff (122)

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Recently Lived In
Review Rating

Current Resident 1413261

Verified Resident • 2025 - 2026

4.0

3/30/2026

I love having a private patio with a fence. I enjoy sitting outside to listen to music/nature. Most apartments do not offer this luxury. I would have preferred a gate with a code instead of an app because it takes me a while to get my phone out and pull it up.

Property Manager Response

3/31/2026

We're so glad you're enjoying your private fenced patio -- it really does create a special space to relax and unwind, and we love knowing it adds so much to your experience. We also appreciate your feedback about the gate access system. Hearing that a keypad or code option would be more convenient is helpful, and we understand how the app can be less practical when you're coming and going. Thank you for sharing both what you love and where we can improve.

Current Resident 1409909

Verified Resident • 2018 - 2026

2.3

3/12/2026

I requested pest control come spray due to noticing bugs after rain and new neighbors. I didn't want to assume it came from new neighbors. I got the notification that the ticket was completed and no one showed up. If that's something we can't request I would have like to know at least. Instead I don't know if anything was done.

Property Manager Response

3/16/2026

Thank you for this input and for sharing that you've been frustrated with the level of communication you've received from our team regarding your recent ticket. We're sorry about this, and we want to connect with you to talk this through. Please reach out at (210) 509-5050 at your earliest convenience.

Current Resident 1405225

Verified Resident • 2025 - 2026

4.8

2/17/2026

Complejo tranquilo para vivir en familia solas y con ni?os Las mascotas son aceptables.Los miembros de la oficinas son amigable buen lugar para vivir se los recomiendo ,pienso renovar cuando termine el contrato

Property Manager Response

2/18/2026

Muchas gracias por tomarse el tiempo para compartir su experiencia! Nos complace saber que considera nuestra comunidad un lugar tranquilo para vivir, ya sea en familia o solo, y que se siente c modo aqu con sus hijos y mascotas. En Villas At Bandera, trabajamos a diario para mantener un ambiente acogedor y amigable para todos nuestros residentes, y es muy gratificante saber que nuestro equipo de oficina ha causado una buena impresi n. Sus palabras son muy importantes para nosotros. Nos encantar a seguir siendo su hogar durante muchos a os y estaremos encantados de ayudarle cuando llegue el momento de renovar su contrato de arrendamiento. Gracias por recomendarnos!

Current Resident 1401443

Verified Resident • 2025 - 2026

3.3

1/29/2026

This is a nice area and the apartment complexes are good. The buildings due need some kinda of maintenance in some areas. Our apartment is great other than some issues that seem to bother us. But overall decent apartment to live in.

Property Manager Response

1/30/2026

Thanks for your review and for sharing that you'd like to see some improvements made to the community. We appreciate you raising this here, and we welcome you to call us at (210) 509-5050 so we can hear more about your experience and how we can make it better.

Current Resident 1394342

Verified Resident • 2025

5.0

12/25/2025

It has been a great experience, Love living here , office staff is always very professional, maintenance is very professional . The nieghbors have been quiet . The neighborhood is clean and friendly!

Property Manager Response

12/25/2025

What lovely feedback! Thanks for your five-star rating and for letting us know that you've been so impressed with our professional team. Providing you with five-star service is what we're here for!

Current Resident 1393037

Verified Resident • 2023 - 2025

3.8

12/18/2025

Although I grew to loving the past office team, this whole new staff is a nice group. Maintenance seems to be completing orders in a timely manner and are very professional and super sweet and caring. The neighbors are nice and courteous as usual.

Property Manager Response

12/19/2025

Thanks for this review and for sharing that you've been happy with the community and your experience here! This is great to hear, and it's nice to know you've received swift and professional service from our team!

Current Resident 1392014

Verified Resident • 2024 - 2025

4.7

12/14/2025

Great new management has cleaned up and made our already quiet and comfortable apartments more professional and easier to find trust in. It's nice to know a maintenance request will be handled promptly.

Property Manager Response

12/15/2025

We're so pleased to hear our team has provided excellent service thus far and enhanced your residency. We're committed to ensuring residents are satisfied and it's great to see your experience reflects that!

Current Resident 1388463

Verified Resident • 2019 - 2025

1.0

11/30/2025

terrible please do not live in these apartments. i have been living here for years and get treated like absolute garbage. they do not care about you. they only care about the money the tenants make. terrible

Property Manager Response

12/2/2025

Thanks for this candid feedback. We're very sorry that you're disappointed in your experience and the service you've received from our team. Please contact us at (210) 509-5050 so we can learn more about what's gone wrong. We're eager to connect and offer our help!

Current Resident 1388378

Verified Resident • 2024 - 2025

5.0

11/29/2025

Peaceful and Quiet community! The maintenanceand office staff always go above and beyond to address my concerns. They listen to my needs and are willing to help. I have never had an issue. I love living here!

Property Manager Response

11/30/2025

What fantastic feedback! Thanks so much for letting us know that you've loved the quiet environment here. We're always happy to provide above-and-beyond service to our residents. Thanks again for your kind words!

Updated Review

Current Resident 1281143

Verified Resident • 2024 - 2025

5.0

10/13/2025

Amazing clean quite staff is amazing front office is always available and willing to help fitness center is amazing parking accessible close to highways food and stores. Staff is knowledgeable and friendly

Property Manager Response

10/14/2025

Thanks for your kind words! We're so glad we've earned this five-star rating in your book and that our team has been a highlight of your experience. Reviews like this one truly are music to our ears!

1 Previous

9/20/2024

Current Resident 1375355

Verified Resident • 2019 - 2025

4.0

10/6/2025

Great service and professional maintenance staff. The outside area need more top soil and grass as well as enforcement of no animals allowed to use the patio as a toilet! The trash areas are a mess. The pool is rarely open

Property Manager Response

10/7/2025

Thanks for your review and for sharing that you love working with our helpful team! Your input is important to us and we'll certainly take it to heart. If you'd like to review any of your concerns with us further, don't hesitate to contact us at (210) 509-5050.

Current Resident 1375343

Verified Resident • 2025

4.3

10/6/2025

All is well. I wish they would take the old stuff with them and not in my bathroom trashcan. Otherwise, I like living at Camino Villa Apartments. I think y'all wanting 200 words is super ridiculous...

Property Manager Response

10/7/2025

Thanks for your review and for sharing that you've enjoyed your overall experience here! This is nice to hear and we are glad to have you as a member of the community!

Current Resident 1374218

Verified Resident • 2025

4.5

10/2/2025

I do have to share. I'm not going to mention any names, but there's a new staff member here at the Bandera Villa?. And she's amazing she's Native American but she's wonderful love everything about her. She gets the job done. She's already fix some of my problems and I feel very safe and comfortable here with her on our team I love having her here

Property Manager Response

10/6/2025

Thanks for this input and for sharing that you've been so impressed with our team! We're always here to offer support to our residents and we're happy your experience is going so well.

Current Resident 1368584

Verified Resident • 2024 - 2025

2.7

9/13/2025

La unidad es buena muy tranquila . Pero no atirnden el llamado a realizar trabajos de mantenimiento es defisiente el servicio. Pasan meses sin que te den solucion alguna. Se debe mejorar mucho en ese campo

Property Manager Response

9/23/2025

Gracias por compartir su experiencia. Nos alegra saber que disfruta de la tranquilidad de su unidad, pero lamentamos profundamente los retrasos en el servicio de mantenimiento. Entendemos lo frustrante que puede ser esperar meses para una soluci n y le pedimos disculpas. Nos comprometemos a responder a las solicitudes con mayor rapidez y estamos trabajando para mejorarlo. Si tiene una orden de trabajo pendiente, cont ctenos directamente en la oficina para que podamos priorizarla.

Current Resident 1359772

Verified Resident • 2025

4.7

8/17/2025

Well, so far I've had issues with the kitchen sink pipe, garbage disposal, and ac unit in bathroom, but maintenance got on that very swiftly as soon as I requested the work order! Other than that, I do have a roach issue. I've used roach motel, roach gel, and home defense. But, seems not to work.

Property Manager Response

8/18/2025

Thanks for your review and for sharing that you've received great service from our maintenance team! We're always happy to help and we'd like to assist with your concerns regarding roaches. Please call us at (210) 509-5050 so we can work on ensuring your experience is five-stars!

Current Resident 1359083

Verified Resident • 2024 - 2025

3.5

8/15/2025

The Villas are the definition of "you get what you pay for," but that doesn't mean you should lower your expectations. They can be helpful, yes, but they've also dropped the ball in certain areas. With the right care and understanding, they generally get the job done.

Property Manager Response

8/18/2025

Thanks for this review and for letting us know that you've noticed some room for improvement throughout your experience here. We want to learn more about your experience and how we can help. Please give our team a call at (210) 509-5050. We're eager to connect with you!

Current Resident 1354359

Verified Resident • 2023 - 2025

2.3

7/31/2025

They only care about getting rent money. Your apartment falling apart you get told lies over and over. You catch them in a lie so they lie some more. Absolute no communication with tenants unless you're late on rent.

Property Manager Response

8/1/2025

Thanks for this review and for sharing that you've been disappointed in the community and the level of care our team provides. We're so sorry to learn this - it certainly doesn't align with our standards. Please call us at your earliest convenience at (210) 509-5050. We're eager to connect with you!

Current Resident 1353850

Verified Resident • 2025

2.5

7/29/2025

This is the worse apartment I've lived at starting from the day I received my keys. It is infested with roaches and broken appliances. I have placed multiple maintenance request and still have issues. This is not luxury as advertised.

Property Manager Response

7/30/2025

Thank you for sharing your feedback. We re deeply concerned to hear about the issues you've encountered with roaches and broken appliances, especially when you ve already submitted multiple maintenance requests to our team. This is certainly not the experience we want for anyone here, and we would like to help. Please call us at (210) 509-5050 so we can address these concerns directly and work on a solution that improves your living experience. We re committed to making things right.

Current Resident 1353150

Verified Resident • 2024 - 2025

2.5

7/26/2025

For the amount of rent I pay, the condition of my unit is unacceptable. The carpet is worn and hasn't been replaced, the caulking around the toilet and bathtub is falling apart, and the vinyl flooring in the bathroom is damaged with visible wood rot underneath. These are basic maintenance issues that should be addressed promptly, yet they've been ignored despite requests. Tenants deserve better upkeep and care for the price we're paying.

Property Manager Response

7/29/2025

Thanks for sharing that you've been frustrated with the state of your living space. This is very important input that we'd like a chance to address directly. Give our team a call at your earliest convenience at (210) 509-5050. We'd be glad to offer our help!

Current Resident 1352790

Verified Resident • 2025

1.7

7/24/2025

My first day here we came into a piss and ---- apartment with a carpet that was so soaked in dog urine our socks would get soaked and they left us in it for 4 days . It was obvious why they didn't want to show us the unit before we signed the lease

Property Manager Response

8/4/2025

We're very sorry to hear about your move-in experience. Arriving to a home in that condition is completely unacceptable, and we understand your frustration. This is not the experience we want for any resident, and we take your feedback seriously. If this hasn't already been resolved to your satisfaction, please contact our office so we can make it right. We're eager to turn your experience around.

Current Resident 1351066

Verified Resident • 2024 - 2025

1.2

7/17/2025

Apartments are decent for price. Getting any work orders completed is a struggle. Takes weeks for them to come, and work order silver marked complete without the work being done. You have to keep calling the office to get anything done. Took them over 3 weeks to fix my AC when it went out last summer.

Property Manager Response

7/18/2025

Thanks for this review and for sharing that you've had a hard time when it comes to getting work orders completed by our team. This is not what we strive for - you deserve efficient and excellent service across the board. Please call our team at (210) 509-5050 so we can make things right. Your satisfaction is our priority!

Current Resident 1346491

Verified Resident • 2024 - 2025

4.0

6/29/2025

Community and staff are excellent and very helpful. They worked hard to get me moved in quickly to the unit I needed on the floor I needed. Could not ask for better. The front office staff is kind and thoughtful. The neighbors are quiet and kind as well.

Property Manager Response

7/13/2025

It's lovely to hear our team provided such attentive service! To know they went above and beyond, resulting in a streamlined move-in experience for you, means the world to us. Thank you for taking the time to share your review!

Current Resident 1330701

Verified Resident • 2025

1.5

4/20/2025

Roaches are bad and need to be taken care of correctly for this setting and the needs it requires. I have provided a solution that will work as has been tested and I hope it is implemented to satisfy the needs of myself and the older residents

Property Manager Response

4/22/2025

Thanks for this review and for sharing that you've been frustrated with pests throughout your time here. Thanks for raising this concern - we take input like this seriously and will investigate this issue further!

Current Resident 407468

Verified Resident • 2025

3.8

1/30/2025

The front desk staff is super nice and connects you with good deals- the community is in a nice area as well- but they need to take more time before flipping the apartments to new tenants. There's a lot to repair even though it was listed as move in ready. The floor plans are nice, it's a good price and spacious though.

Property Manager Response

1/30/2025

Thanks for your review and for letting us know that you've been impressed with our team! This is useful feedback and we'll certainly take it to heart as we strive to make the community the best it can be. Thanks again for sharing!

Current Resident 1311336

Verified Resident • 2025

4.5

1/19/2025

The staff was helpful available and friendly. The application was smooth and simple. I moved in and have had no issue. The buildings need some power washing as do some of the concrete areas other than that it is in a nice place not noisy.

Property Manager Response

1/20/2025

Thanks for your review and for sharing that our team has been awesome to work with! We're so glad to hear this and to know that the leasing process went well. Your feedback is important to us and we'll take it to heart!

Floor Plans & Pricing

All (5)
1 Bed (2)
2 Beds (2)
3 Beds (1)

1 Bedroom

Villa 1

1 Bed, 1 Bath | 649 sq. ft.

$899 - $1,551

See Floor Plan Details

Villa 2

1 Bed, 1 Bath | 748 sq. ft.

$921 - $1,582

See Floor Plan Details

2 Bedrooms

Casita 1

2 Beds, 2 Baths | 953 sq. ft.

$1,119 - $1,912

See Floor Plan Details

Casita 2

2 Beds, 2 Baths | 1,054 sq. ft.

$1,233 - $2,044

See Floor Plan Details

3 Bedrooms

Casa Grande

3 Beds, 2 Baths | 1,205 sq. ft.

$1,431 - $2,462

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 23 reviews)

Noise

3.5

Grounds

2.7

Safety

3.6

Office Staff

3.3

Maintenance

3.0

Neighborhood

4.3

Survey Scores (from 130 surveys)

Move-In Survey

3.7

Maintenance & Support Survey

3.8

Lease Renewal Survey

4.0

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.65%

Manager’s Review Reply Time

Average time to respond to reviews

2.87 days

Features & Amenities

Laundry

Laundry Facilities
Laundry On-Site
Washer/Dryer Connections

Parking

Garage Lot
Carport
Garage

Pets

Dogs Allowed
Comments: A $350 pet fee/deposit for one (1) pet and $450 pet fee/deposit for two (2) pets is required. One hundred dollars ($100) of the aforementioned pet fee is a deposit that may be refundable. Pet fee/deposit is due in full prior to move-in. No more than two (2) pets are allowed per unitAggressive breeds are not allowed (includes mixed breeds). There is a 40 pound maximum weight limit, pet(s) must have current rabies shots and be a minimum of nine (9) months old. | Restrictions: None
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More Info
Cats Allowed
Comments: A $350 pet fee/deposit for one (1) pet and $450 pet fee/deposit for two (2) pets is required. One hundred dollars ($100) of the aforementioned pet fee is a deposit that may be refundable. Pet fee/deposit is due in full prior to move-in. No more than two (2) pets are allowed per unitAggressive breeds are not allowed (includes mixed breeds). There is a 40 pound maximum weight limit, pet(s) must have current rabies shots and be a minimum of nine (9) months old. | Restrictions: None
Less Info
More Info

Other

ADA Accessible
Additional Storage
Air Conditioner
Alarm
BBQ and Picnic Area
Balcony or Patio
Bark Park
Business Center
Carpet
Cat Friendly
Ceiling Fan
Clubhouse
Digital Thermostats
DishWasher
Energy and Water Efficient Appliances
Fireplace
Fitness Center
Garbage Disposal
Gated Access
Handrails
High Ceilings
High-Speed Cable
High-Speed Internet
Large Dog Friendly
On-Site Maintenance
On-Site Management
Outdoor Kitchen Area
Pet-Friendly Community
Playground
Pool
Poolside View
Premium Flooring
Public Transportation
Recycling Program
Refrigerator
Renovated
Se Habla Espanol
Spacious Floor Plans
Stove/Oven
Valet Trash Service
Walk In Closets
Wheelchair Accessible
Window Coverings

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Leasing

Villas at Bandera Apartment Homes emulates comfort and convenience offering newly renovated spacious 1, 2 and 3 bedroom apartment homes. Our well-appointed features include: washer/dryer connections, faux hardwood floors, gourmet kitchens, large walk-in closets, balcony/patio, storage, reserved covered parking and more. Enjoy our newly designed clubhouse equipped with big screen TV, resident computer lounge, state-of-the-art fitness center, luxurious resort-style pool, outdoor kitchen, two playgrounds, pet park, and more. Just minutes from IH-10 and 1604, shopping, The RIM, walking distance to top rated schools, entertainment, hiking, fishing and major employers. Our experienced professional management and maintenance team are committed to providing you a quality living environment. CALL US TODAY!

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Leasing Options

6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 15 months

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Regional Investment & Management (RIM)

Communities

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Questions & Answers (1)

Anonymous

Asked on: 03/19/2018

Q: What is the estimated utility bill for one person?

Frequently Asked

How is Villas At Bandera Rated?

Based on 418 number of votes by renters, Villas At Bandera is currently rated 3.4 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Villas At Bandera?

Grounds: Villas At Bandera is rated 2.7 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.

How effective was the maintenance team when resolving your problem?

Villas At Bandera is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.

What are noise levels like at Villas At Bandera?

Villas At Bandera is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.

How safe is Villas At Bandera?

Villas At Bandera is rated 3.6 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.

How satisfied are residents with the neighborhood?

Villas At Bandera is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at Villas At Bandera?

Villas At Bandera is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.

How often does management engage with reviews?

Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.87 days to their community reviews in the past year.

Who manages Villas At Bandera?

Regional Investment & Management (RIM)

What is the pet policy at Villas At Bandera?

Dogs Allowed

Comments: A $350 pet fee/deposit for one (1) pet and $450 pet fee/deposit for two (2) pets is required. One hundred dollars ($100) of the aforementioned pet fee is a deposit that may be refundable. Pet fee/deposit is due in full prior to move-in. No more than two (2) pets are allowed per unitAggressive breeds are not allowed (includes mixed breeds). There is a 40 pound maximum weight limit, pet(s) must have current rabies shots and be a minimum of nine (9) months old. | Restrictions: None

Cats Allowed

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths

What is the move-in special?

Online Leasing Promo Code: VB25 - $131 OFF App/Admin Fee on 12 to 15-month lease term - $131.00 off