4.4 rating
1244 total reviews
(
661 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Updated Review
Caseychen
Resident • 2017 - 2018
4.8
2/25/2018
It was very good experience living at Fairfax Square. The community is at good location, and the apartment is in good condition. Moreover, the staff working there are always friendly and helpful. I really want to thank Luz, Amy, Cookson, and Dan for their help during the process of my moving out. They answered my questions with patience, replied my email very quickly, helped me with cancelling the policy of insurance. They are so wonderful.
3/8/2017
Current Resident 332964
Verified Resident • 2017
4.8
7/12/2017
I am very impressed with the rental personnel, service technicians and the housekeeping and grounds maintence. I feel very comfortable here and well cared for. Maintence requests are handled in a very rapid manner
4/21/2017
Current Resident 332292
Verified Resident • 2015 - 2017
4.0
4/14/2017
Staff always friendly and professional. Great community to live in. The amenities are exceptional - the pool is beautiful and well-kept and the gym has (almost) everything I need and is rarely crowded.
4/19/2017
Current Resident 331601
Verified Resident • 2016 - 2017
4.8
4/12/2017
Nice quiet place to live. Service requests or any maintenance is handled in a quick and timely manner. Really appreciate the efforts of the staff to keep the community up and running. Wish the swimming pool is ready soon.
4/19/2017
Current Resident 782448
Resident • 2016
3.5
4/11/2017
I stayed here for a 3 month internship during the summer. The apartment itself was satisfactory aside from some aesthetic issues, and the pool was great, but I did experience a few issues with the staff. Although we very clearly stated from the beginning that we were only going to be staying for a summer internship, and we only had a 3 month lease, we were charged the extra ~$2000 due to the fact that we had not given 2 months notice "in writing" and had only given it verbally. This requirement was stated somewhere in the 39 pages we had to read through and sign. Being two students with limited incomes we attempted to talk it through with the leasing manager, who then threatened to take us to court. She stated that Van Metre typically sends out notice before a lease ends so that the residents can extend or end the lease, but that they "must have missed" ours. Additionally, the woman who we worked with while moving in was far from expeditious with questions and it took 2 full months to get our security deposit back.
4/19/2017
Current Resident 330858
Verified Resident • 2017 - 2018
5.0
2/10/2018
I like Fairfax Square. It is really a good place to live in. The houses are well maintained. The environment is beautiful and quiet. All the leasing staff are nice and heapful.By the way, you can keep your dogs or cats here. There is a dog playground so that dags can run and play and make friends here.
4/19/2017
Current Resident 330857
Verified Resident • 2017
4.8
4/11/2017
The area is super safe and quiet at night which is a huge plus! The apartment is in amazing condition since being newly renovated -- minus the few issues that occurred during my move in, maintenance made sure to come out quickly and get them all solved for me within the day I put in a request.
4/19/2017
Current Resident 329820
Verified Resident • 2016 - 2017
3.5
4/7/2017
The leasing office staff are nice. Traffic is convenient. The facilities in apartment are good. But the noise is a problem. The floor is not that strong. The washmachine load is small. The bath tub blocks frequently.
4/19/2017
Current Resident 328971
Verified Resident • 2014 - 2017
5.0
4/5/2017
Very friendly and efficient staff! We moved in with a 9 month old and it has been a great experience so far. The pool and exercise rooms are awesome too. The maintenance team is efficient and friendly as well.
4/19/2017
Current Resident 328873
Verified Resident • 2016 - 2017
5.0
4/5/2017
Fairfax Square Apartments is a great community. I enjoy living here. Staff is very nice and helpful. Apartments are well maintained and area is really clean. In addition, the community is pet-friendly. I would recommend Fairfax Square Apartments to a friend.
4/19/2017
Current Resident 327947
Verified Resident • 2012 - 2017
4.0
4/3/2017
Overall we have been satisfied living here. Maintenance has been good and we have been happy with snow removal and landscaping. The pool is well maintained and safety is well maintained. The heat and air conditioning work well
4/19/2017
Current Resident 327029
Verified Resident • 2014 - 2017
4.5
8/27/2017
Generally it is a positive experience. The main problem is that there will be frequent maintenance requests coming from your side as all the buildings are quite cheaply constructed. Having said that the maintenance service is efficient. The other problem is that all the apartments are overpriced. Generally, this is not bad place to live but you have better options for the same or even lower price.
4/19/2017
Current Resident 326375
Verified Resident • 2017 - 2019
3.0
9/9/2019
The staff from management to maintenance appear to be friendly and attempt to be helpful, unfortunately overtime there has been a lack of responses to serious issues. -Failure to initially recognize serious electrical issues. -Failure to respond in a timely manner to air conditioning/heating and hot water heater issue. -Lack of communication/miscommunication to residence. -Mold issues and air duct issue initially ignored. -Several minor and major accounting errors that were missed. -Slow response in having lease signed by management. -Failure to honor lease renewal incentive. *They do plan a lot of fun community activities, and the environment is clean and friendly.
1/4/2021
Current Resident 326333
Verified Resident • 2016 - 2017
4.5
3/29/2017
Great staff, great amenities, and fast repairs! Great location, plenty of parking, and easy access to public transportation. Everyone is always available when needed and they follow up with you quickly.
4/18/2017
Current Resident 70531
Resident • 2015 - 2016
4.7
3/21/2017
Overall, our experience at Fairfax Square was great. Overall, I highly recommend! Pros: The location is excellent, in the heart of Fairfax city, on the CUE bus route, and within walking distance of two different shopping centers. My husband and I made occasional walking trips to the Shoppers down the street. Fairfax Square management is awesome - the staff is very friendly and helpful (and a big shoutout to Amy, who is amazing and so kind)! The pool is HUGE. Cons: Taking the trash out can be a far walk, depending on the location of your apartment in the complex. We could hear our upstairs neighbor when the volume was loud, but I wouldn't say "walls are thin". Temporary parking passes for friends was at times an inconvenience.
4/18/2017
Current Resident 321988
Verified Resident • 2016 - 2017
5.0
5/17/2017
Fairfax Square apartment is a safe, friendly, comfortable community for lives. If you can come to select this apartment as your home , that will be a good decision and you will experience a very excellent comfort.
4/18/2017
Current Resident 320437
Verified Resident • 2014 - 2017
4.5
8/26/2017
I felt welcome at this community from the Leasing Staff to the Maintenance Staff. All are highly accommodating and professional. Community has a beautiful Clubhouse with a large pool with comfy pool furniture similar to what you'd have at a high end resort. We also have a dog park.
3/20/2017
Current Resident 320199
Verified Resident • 2016 - 2017
4.7
3/13/2017
Very nice community, great management staff. Gym could be better as it gets very busy and there is not enough space to work out. Great pool parties and maintenance is always very prompt. Some of the appliances in the apartments are quite old.
3/20/2017
Current Resident 320161
Verified Resident • 2014 - 2017
5.0
3/13/2017
Mi estancia en Fairfax Sq Apartments ha sido muy satisfactoria. primero en el apt. 19 y desde enero 2017 en el 380. Luz, Jason y Daniel han sido muy amables y me resuleven cualquier problema con eficiencia. Alex y Juan de mantenimeinto siempre ha sido muy amables y eficientes para los problemas de mantenimeinto en el apartamento 19.
3/22/2017
Current Resident 319580
Verified Resident • 2016 - 2017
5.0
3/11/2017
The environment is excellent and the service is effective. The environment is excellent and the service is effective. The environment is excellent and the service is effective. The environment is excellent and the service is effective.
3/20/2017
Current Resident 319466
Verified Resident • 2015 - 2017
5.0
6/23/2017
Lo unico que tengo que decir es que esta zona es muy segura para vivir es un ligar muy limpio y que cualquier persona que quiera vivir en esta area se sentiria segura porque es un biente sano tanto para los ni?os y adultos.
Current Resident 319295
Verified Resident • 2015 - 2019
5.0
6/17/2019
This community is a special one for me. I lived here for one year the first time I lived in Fairfax. When I moved back in 2015 I decided to return to this community as it is kept clean, the staff is friendly, and the grounds are kept beautifully
10/10/2017
Current Resident 319249
Verified Resident • 2014 - 2017
4.0
3/15/2017
Overall, it's been a great experience. The apartments are nice, in a terrific location, and there are many amenities. Grounds are usually kept quite attractive and the management has numerous special events for residents. The only consistent problem is not enough convenient parking.
3/20/2017
Current Resident 318497
Verified Resident • 2016 - 2017
5.0
3/8/2017
Fairfax Square is a quiet environment for me, and it's easy to take the Fairfax CUE bus. If you are studying at Mason, it will be one of the best apartment for you. Meanwhile, they are gasoline station, 711, and supermarkets near the community. You will enjoy it.
3/20/2017
Current Resident 318449
Verified Resident • 2015 - 2017
3.7
3/8/2017
The Fairfax Square is a great community overall. Some of the apartments are old, and I suggest a full restoration.
3/20/2017
The Mason
1 Bed, 1 Bath | 689 sq. ft.
$2,161 - $5,877
See Floor Plan Details
The Patriot
1 Bed, 1 Bath | 811 sq. ft.
$2,226 - $5,973
See Floor Plan Details
The Fairfax
2 Beds, 1 Bath | 897 sq. ft.
$2,298 - $6,926
See Floor Plan Details
The Burke
2 Beds, 1 Bath | 897 sq. ft.
$2,363 - $6,630
See Floor Plan Details
The Gunston
2 Beds, 1 Bath | 940 sq. ft.
$2,488 - $4,579
See Floor Plan Details
The Ashton I
3 Beds, 2 Baths | 1,408 sq. ft.
$3,152 - $6,576
See Floor Plan Details
The Braddock
3 Beds, 2 Baths | 1,171 sq. ft.
$3,165 - $7,809
See Floor Plan Details
The Woodlawn Town Home
3 Beds, 2.5 Baths | 1,472 sq. ft.
$3,212 - $5,599
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 82 reviews)
Noise
4.3
Grounds
4.5
Safety
4.4
Office Staff
4.6
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 401 surveys)
Post-Tour Survey
4.6
Move-In Survey
4.3
Maintenance & Support Survey
4.7
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
82
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.16 days
08/05/2024
Claim your community to update listing information, capture leads, and respond to reviews!
Fairfax Square Apartments is a 689 - 1,472 sq. ft. apartment in Fairfax in zip code 22031. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,161 - $7,809. Nearby cities include Oakton, Burke, Vienna, Annandale, Chantilly, Centreville, Tysons Corner, Reston, Tysons, McLean, Herndon, Falls Church, and Springfield.