Brittany Commons Apartments

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Brittany Commons Apartments

10122 Kensal Way, Spotsylvania, VA 22553

4.3

(1460 Reviews & Surveys)

$1,578 - $2,596/mo

Reviews

4.3 rating

976 total reviews

(

847 Verified

)

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Summarized by generative AI from text of customer reviews

Amenities (125)

Communication (135)

Experience (131)

Maintenance (271)

Management (81)

Pets (46)

Safety (12)

Staff (412)

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Current Resident 138203

Verified Resident • 2011 - 2016

2.8

1/10/2016

For a place that states they are "luxury apartments" is truly mistaken. Every year when you sign your renewal lease agreement they give you a choice of some upgrade. They have yet to do what they say their going to do. I expect quality work, I get none of that.

Property Manager Response

3/4/2015

Dear Valued Resident, Thank you for your kind words! We greatly appreciate the feedback you have provided. Your feedback allows us the opportunity to address concerns of our residents. Brittany Commons is a large, beautiful community with alot to offer! We are located in a convenient area off the beaten path yet still very close to everyones needs. We are excited to say that we have been renovating apartments to include new carpeting, hardwood flooring, window treatments, brushed nickel lighting, countertops and cabinets! The Brittany Commons team takes pride in the community and strives to provide a well-kept and maintained community for all of our residents and their guests to enjoy! Providing exceptional customer service to our residents is our top prioirity. We hope that your needs and requests have been addressed promptly and handled in a timely manner. Should you have any questions or concerns please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager 540-891-2990 ajones@horningbrothers.com

Current Resident 136940

Verified Resident • 2014 - 2015

4.2

10/6/2015

I have lived here for over a year and I really love this community. I love my apartment. If I could pick up my apartment and community and move it closer to Fort Belvoir where I work...I would. I have no regrets in moving here. I would do it again and definitely refer others to live here.

Property Manager Response

10/9/2015

Dear Valued Resident, We greatly appreciate the time you have taken to provide feedback! I would like to take a moment and address the concerns you have. Your feedback is very helpful and allows me the opportunity to handle them as it has been brought to my attention. I will look into the printer that is located in the business center. I was not aware that the printer was not working properly. There may be times that a resident requests to use our printers due to the security of selective documents, however for the most part the printer should be available for the everyone's use. We make every effort to have the monthly breakfast on the first weekend of every month for each of you to enjoy and if for whatever reason those dates change we will notify the residents. We made changes to the coffee machine itself, however the options are still there for your morning brew of regular or decaf, hot chocolate or a cup of tea. Our team enjoys preparing the cookies and coffee throughout the day for you! Our additional utility payments are explained to each prospect that visits our community while looking for a new home. We make sure that the Water Addendum is reviewed for everyone's understanding. We set a flat rate for everyone based on the size of the apartment home you have. We do not base it on the number of people residing in the home. Our landscaping is one of the best features we have! We always look forward to the arrival of Spring. We can begin smelling the fresh cut grass and freshly bloomed flowers! Brittany Commons begins the landscaping in late April due to this being the rainiest month. Please understand that our gates and compactors, on occasions may be down, but we always work diligently towards getting those fixed in the timeliest fashion possible. You may contact me via email or by phone for any assistance you need in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com

Current Resident 135928

Verified Resident • 2002 - 2015

5.0

2/20/2015

Indicative of good leadership,from the complex manager, through the new Maintenance Supervisor the maintenance crew has become a coheasive group. Professional, competent, Courteous, and a maintenance crew that makes a resident feel secure.

Property Manager Response

2/24/2015

Dear Valued Resident, Thank you so much for the wonderful, kind words you have given. We greatly appreciate you taking the time to provide the feedback! Our residents feedback gives us the opportunity to focus in areas that are a concern or just to simply share a good thought for everyone's efforts. The Brittany Commons team takes pride in their community and makes every effort to ensure that the resident's needs are taken care of, they enjoy their homes and all expectations of excellent customer service are met. We enjoy showing our appreciation through Resident Referrals. If you know of any friends or family looking for a new home our leasing team would be more than happy to assist them! Thank you again for your positive words and if you need any assistance in the future please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540.891.2990

Current Resident 133336

Verified Resident • 2015 - 2019

4.8

3/27/2019

We love living here! Wonderful staff, spacious apartment, plenty of amenities, too. Brittany Commons offers great value for the money when renting. This is the closest you will come to resort living in the Fredericksburg area.

Property Manager Response

2/10/2015

Dear Valued Resident, Welcome to Brittany Commons! We are very appreciative of the positive feedback and kind words you have provided. The staff at Brittany Commons strives to provide exceptional customer service, focus on the needs of our future residents and make everyone's transition as easy as possible. Brittany Commons wants to provide a clean and safe environment for everyone to enjoy with their friends and family. We are a large community that is off the beaten path yet just around the corner from all your shopping and entertainment needs. Along with all the amenities that we have to offer Brittany Commons holds our annual events for our residents to take time to mingle, get to know your neighbors and have fun! This is a token of our appreciation for all of our residents! If you have anyone that is looking for a new home our staff is always willing and eager to assist new prospects. We will show our recognition to you with a Resident Referral bonus! Please do not hesitate to contact me via email or by phone in the future if you have concerns or need assistance. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 132473

Verified Resident • 2015

5.0

2/4/2015

It was very stress-free and the staff were very helpful and made the transition easy! I would recommend everyone I know to come and check out the apartments and community if they were looking to rent! Overall I have had a great experience with this community

Property Manager Response

2/10/2015

Dear Valued Resident, Welcome to Brittany Commons! Thank you for taking a moment to provide such positive feedback. We greatly appreciate it! Our team takes pride in the community and our goal is to provide exceptional customer service. I am pleased to hear that you were given the service needed while you were on your journey of finding a new home. Brittany Commons enjoys showing their appreciation to all the residents. We have an abundance of amenities to offer as well as our annual events held throughout the year to give everyone an opportunity to mingle and get to know their neighbors. If you have any family or friends that are looking for a new home we will be more than happy to assist them. Just have them mention your name and we will give your our "Thanks" with a Resident Referral Fee! If you need any assistance in the future please feel free to contact me at anytime via email or by phone. Sincerely, Ashley Jones Property Manager 540-891-2990 ajones@horningbrothers,com

Current Resident 132233

Verified Resident • 2015

5.0

2/2/2015

Everyone is very friendly customer oriented and great personel all around so far.the apartment place is very clean and great grounds everything is in order beautiful place can definitely see living here a lonh while even the neighbors are very friendly here.

Property Manager Response

2/11/2015

Dear Valued Resident, Thank you for taking a moment to provide feedback about the community. It is greatly appreciated! Your feedback allows us the opportunity to focus on the needs of our residents and address any concerns that have been brought to our attention. I am pleased to hear that you are enjoying your home with us! We want you to experience exceptional customer service. The team at Brittany Commons takes pride in the community and strive towards providing clean, well-maintained grounds for you, family and friends to enjoy! We hope that you join us for our annual events held throughout the year to mingle, get to know your neighbors and have fun! Recognition is a top priority for us and we want to show that to you in many different ways including our Resident Referrals. Our team is always looking forward to assisting others during the journey of finding a new home. If you know of anyone looking to do so please send them our way! We will be more than happy to assist them. Should you have any questions or need assistance in the future please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 131730

Verified Resident • 2013 - 2015

5.0

1/31/2015

Great staff, convenient, quiet. I was very pleased with my stay for 2yrs. I will recommend this community for anyone relocating into the area who need rental options. I would stay until I purchase but need a 4 bedroom home vs a 3 Bdrm Apartment

Property Manager Response

2/1/2015

Dear Valued Resident, Thank you very much for your positive feedback. We greatly appreciate it! We enjoy showing recognition to our residents with Resident referrals. I am pleased to hear that you would recommend Britany Commons to your friends and family. Brittany Commons team takes pride in the community and strives to provide exceptional customer service. We are very grateful for the 2 years you chose Brittany Commons to be your home and we hope that your transition to your new dwelling will be a success! Should you need any assistance in the future please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 131209

Verified Resident • 2015

5.0

1/30/2015

The leasing staff are very helpful and try to work with your budget and move-in dates. There are an abundance of things to do on the property. The property ground are well maintained. It's secure. It's quiet. There is also an abundance of parking.

Property Manager Response

2/3/2015

Dear Valued Resident, We greatly appreciate you taking a moment to provide such positive feedback about Brittany Commons! Our staff makes every effort to meet the needs of those looking for a new home. We want to provide exceptional customer service. The Brittany Commons team works hard towards maintaining the grounds and keeping a well kept community for you and your neighbors to enjoy. I am pleased to hear that you are taking advantage of all the amenities that we have to offer. I hope that you will join us for our upcoming breakfast located in the clubhouse this weekend on February 7th as well as all of our community events we hold throughout the year to show our appreciation to you! If you have any concerns in the future please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 131137

Verified Resident • 2014 - 2015

5.0

5/6/2015

Office staff were very professional and handled administrative work promptly to assist in a short deadline for finding a place to live. Any issue was taken care of promptly. I've never received this level of professionalism before in renting.

Property Manager Response

5/12/2015

Dear Valued Resident, Thank you very much for such positive feedback regarding your experience with us! We greatly appreciate it. Our staff works diligently towards providing the best customer service and promptly handling matters efficiently. I am pleased to hear that your concerns were addressed appropriately by the entire team. Resident referrals are just one of our many ways of recognition to you showing our appreciation. If you have any friends or family looking for a new home we would be more than happy to assist them. Please do not hesitate to contact me via email or by phone if you have any concerns in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 123959

Verified Resident • 2014 - 2015

4.3

1/20/2015

I moved to Virginia from Wisconsin and the staff at Brittany Commons made selection of apartments flawless! The office staff was quick with the paperwork and made it a very easy process. I had some maintenance issues when I first moved in but between the office staff and the maintenance staff they were very understanding and put my issue on the top of their list! The apartments and community is well maintained and everyone is very friendly. I would recommend these apartments to anyone.

Property Manager Response

1/27/2015

Dear Value Resident, Thank you so much for your positive feedback! We greatly appreciate the kind words. I am pleased to hear that your journey finding a new home was a smooth transition and most of all that you chose Brittany Commons. Our maintenance team works diligently towards promptly handling all service requests in a timely manner. If you have any future requests that need attended please contact the office and we will be more than happy to assist you. To save some time in your busy day, Brittany Commons has online web services available to pay rent online as well as in putting a work request. If you are interested or have questions just give us a call and we will be happy to help! I hope that you join us for our annual events that we have to show our appreciation to all of our residents! We enjoy mingling and having fun! Our resident referrals are just another way of Brittany Commons saying "Thank you". If you know of anyone looking for a new home please send them to us and we will be more than happy to assist them as well. The staff makes every effort to provide the best customer service and to meet all of our residents needs. We take pride in the community and I hope you and your friends enjoy everything we have to offer. Please reach out to me via email or by phone if you need any assistance in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 122790

Verified Resident • 2014 - 2015

5.0

1/14/2015

Since moving in, our only issue has been a dryer that did not work properly. It was replaced with another dryer that worked. The office and maintenance staff are courteous, professional, and caring. We like the location and are glad we moved here.

Property Manager Response

1/16/2015

Dear Valued Resident, Welcome to Brittany Commons! Thank you for providing the positive feedback about your experience with Brittany Commons. We greatly appreciate it. We strive to deliver the best customer service and make sure that our residents needs are met. I am pleased to hear that your service request was attended to in a timely manner and has been taken care of. We enjoy showing our appreciation to the residents and hope that you will join us for all of our annual events held throughout the year! Its always a pleasure to mingle, get to know your neighbors and have fun! As a token to you, if you know of anyone looking for a new home our staff will be more than happy to assist them and Brittany Commons in return will give you a Referral Bonus. I am glad your transition was a pleasurable experience. If you are in need of any assistance in the future please do not hesitate to contact me via email or by phone listed below. Sincerely, Ashley Jones Property Manager 540-891-2990

Current Resident 120416

Verified Resident • 2014

3.5

12/31/2014

The apartment itself is a beautiful complex which consists of 5 playgrounds, a walking/running trail, 2 pools, and a fitness center. Moving into my apartment I was overrun with roaches and many maintenance issues which should have been taken care of prior to my family moving in. Since the move we have had a lot of problems with our apartment: our front door doesn't close right and leaves a huge gap which lets cold air in (they "can't" fix this), our washing machine shreds our clothes (they "can't" fix this either), my daughters bedroom windows seal has been broken since we moved in and it lets a lot of cold air in her room (they would have to special order the part which they "can't" do), etc. The staff at the apartments do not communicate with each other. When we originally went to look at apartments we were told one price for the apartment. When we went to put a deposit down we were told another price. When we went to sign the lease we were told an even higher price and took it since we already had the deposit down and it wasn't refundable. Overall, it's a roof over our head and a place to keep our stuff but I will be finding somewhere else to live come the time my lease is up.

Property Manager Response

12/31/2014

Dear Valued Resident, Thank you for taking the time to provide feedback and bringing the issues to my attention. Brittany Commons is a beautiful community with a lot to offer for everyone to enjoy. At the same time we want all of our residents to enjoy their homes and make their transition an enjoyable experience. The leasing specialists make every effort to show the "sense of urgency" when prospects visit our community because our pricing fluctuates and we try to encourage our prospects to reserve their apartment home with the specials we are offering so you do not miss out on a great deal! I apologize for any inconvenience we may have caused you for not taking care of the maintenance requests that you have mentioned. Our maintenance team works diligently towards completing the work orders in a timely manner and will make every effort to have things working properly. There may be a time that a contractor will need to be contacted for additional repairs to complete certain requests. Our goal is to provide the best customer service to all of our residents. If you would please contact me at your earliest convenience I would like to resolve the issues that have taken place. We value you as our resident and want you to know how much we appreciate you! I hope to hear from you soon. You may contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 119721

Verified Resident • 2014

3.7

12/25/2014

My experience has been understandably pleasant. I enjoy this community and the people within. My children especially love the many playgrounds throughout and the friendly welcome upon entering the grounds. The outdoor scenery is always kept well and well maintenanced.

Property Manager Response

12/26/2014

Dear Valued Resident, We greatly appreciate your positive feedback and are very pleased to hear that your family enjoys all the amenities that Brittany Commons has to offer! Our playgrounds are just one of the many amenities that we have to offer. Our 2.5 mile paved trail is great for those nice walks or riding a bicycle. Our fitness trail is open 24 hours as well. The Brittany Commons team takes pride in the community and makes every effort to ensure that the appearance is well kept and excellent customer service is provided to each and every resident. Resident retention is a great way to show our residents just how much we appreciate them! We offer resident referrals to those who know of a friend or family member looking for a new home in addition to our annual events held each year to mingle, relax and get to know your neighbors! Thank you again for providing the kind words you have given and please do not hesitate to reach out to me for anything you need assistance with in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 119230

Verified Resident • 2014 - 2015

3.5

9/26/2015

Originally had no problems with this community, aside from the fact that's it's made out to be a lot nicer than it really is. Its main pro is supposed to be that it's a gated community (as well as the pools,community events,etc.). But the "gated community" and the extra money you pay for it,is ridiculous. In all actuality anyone can get into the gate. And once it's opened all people do is follow one another through the gate. It will let 20 people in with only one person hitting the passcode. How secure is that?! I wouldn't mind if I wasn't paying the extra 200-300 a month for the gate. I've had a few small problems with maintenance and the people who do landscaping. Every time they do landscaping they blow tons of grass onto my pourch and my car. So I spend a good thirty minutes cleaning my pourch off and pay good money to get my car cleaned. Its not a once in awhile thing. They once power washed the deck above mine and didn't ask me to take my furniture inside. The mud from above got all over my patio furniture and patio. I ended up having to wash all of my furniture cushions,wiped my furniture and plant down as well as the siding of my apartment,that was covered in mud as well. They never once offered to help me clean up the mess, or to power wash my patio. I'm not one to complain, EVER but I've put up with a lot at this place. And don't think it's worth the money I pay every month. For the price I pay, I could have a house with a fenced in back yard and 2/3 bedrooms (hence what I'm doing when my lease is up). The place isn't bad as far as the apartments themselves,on the inside but it's definitely made out to be a lot nicer than it really is. Wish I didn't have to give a bad review because I really had high hopes for this place. If the price was 200-300 cheaper I would have no complaints (aside from maintenance not doing we their job)!

Property Manager Response

12/27/2014

Dear Valued Resident, I appreciate you bringing these issues to my attention. Your feedback that you have provided allows me the opportunity to address your concerns and promptly handle them in a timely manner. Our gate was not working properly for a period of time and would not allow us the capability of programming our residents gate codes. I have since have fixed the issue and we are working diligently towards getting all the information in the system programmed correctly. Please call the office as soon as possible so we can apply your personal code to the entry gate. There are occasions when the office staff may make errors, but it is our responsibility to ensure things go as smoothly as possible. I apologize for any inconvenience that we may have caused while renewing your lease with Brittany Commons. If you, at any time, are experiencing any difficulty and feel as if things are not be corrected for you or matters are not be handled in a timely fashion please do not hesitate to contact me in the office. Mon-Friday, 9-6pm. Providing excellent customer service and showing our appreciation to all of our residents is our #1 goal! I am very pleased to hear that you have continue to live in our community with us! If I can be of any assistance to you in the future please feel free contact me at anytime via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 80023

Verified Resident • 2014

5.0

12/22/2014

I wished I remembered the lady I spoke with from the management offic She was extremely professional, efficiently process my work order and promptly Had my work order resolved. At this point I am extremely pleased. Excellent, excellent service.

Property Manager Response

12/27/2014

Dear Valued Resident, First, let me start off by Welcoming you to Brittany Commons! I am pleased to hear that you chose our community for your new home. We value the feedback that you have provided. This allows us to address any concerns you may have or any issues that you may be experiencing. Providing exceptional customer service is our #1 goal. We want our residents to have all their needs met to the best of our ability. Your needs are very important to the Team at Brittany Commons. Please reach out to me and I will be more than happy to discuss the concerns you have. The staff takes a lot of pride in the community and wants you, your family and friends to enjoy everything we have to offer. We are always striving to show recognition to our residents in many different ways through our annual events, resident referrals and many more! Please contact me via email or by phone if you need any assistance in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 117192

Verified Resident • 2014 - 2015

3.8

7/8/2015

Very nice, clean community. Most residents are friendly but there is no congregating in hallways and doorways which was very important to me. I leave early in the morning to commute to Falls Church and I feel pretty safe being out by myself at that hour. Most people are fairly quiet professionals.

Property Manager Response

12/11/2014

Dear Valued Resident, Welcome to our community. I am pleased to hear that you chose Brittany Commons as your new home. Thank you for taking the time to provide us with feedback regarding the concerns you have. It is greatly appreciated. Your feedback allows us the opportunity to address these matters and handle them in a timely manner. We take pride in the community and want to ensure that our grounds are well maintained for all of our residents to enjoy. Being a Pet Friendly community is just one of our many perks, however there are rules and regulations that apply and must be followed. We encourage our residents to contact the office if we need to immediately handle a situation that is recurring. I would like to handle this matter for you as soon as possible so please contact me at the office so I can get all the accurate information to address the situations at hand. I hope you are continuing to enjoy your home with us! Please join us tomorrow on Friday, Dec 12th from 6 to 8pm for our annual Wine and Cheese event for everyone to enjoy, mingle, and relax. I hope to see you there! Please feel free to contact me via email or by phone should you have any questions or concerns in the future. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 115999

Verified Resident • 2014

4.5

12/4/2014

So far, so good. We have only been here less than a week. The staff seems to be very helpful. We do hear our neighbors above us walking around all the time. I was in hopes there would be a little less noise from the flooring upstairs. The grounds are very well kept which is always a bonus.

Current Resident 115463

Verified Resident • 2014 - 2015

4.8

3/31/2015

Nice and safe community. Apartments have large rooms. Walking trails and playgrounds are kept up. Visitor parking fills up fast but there is plenty of resident parking. The office staff is friendly and extremely helpful! Maintenance responds quickly to issues!

Property Manager Response

4/3/2015

Dear Valued Resident, Thank you for taking a moment to provide us with your wonderful feedback regarding the staff and the community. We greatly appreciate it! I am pleased to hear that you are satisfied with your decision to make Brittany Commons your home. Our goal is to provide outstanding customer service. The staff takes pride in the community and wants you to enjoy everything the community has to offer! The staff is always looking forward to interact with everyone through our annual events for great entertainment and fun. December is filled with many wonderful events! Hope to see you there. If I can be of any assistance to you in the future do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891.2990

Current Resident 114265

Verified Resident • 2014 - 2015

5.0

1/19/2015

Extremely friendly and helpful staff. Go out of their way to make this feel like a home and not just a apartment complex. Staff is quick to respond and maintenance personnel are extremely professional and helpful even with issues that do not concern their daily work but will help the residents when they can.

Property Manager Response

1/19/2015

Dear Valued Resident, Thank you so much for the kind words and positive feedback. We greatly appreciate it! The staff at Brittany Commons takes pride in the community and works very hard to providing the best customer service for everyone. Our annual events held every year is just one of our many ways to show our appreciation to our residents, their families and friends. We enjoy giving everyone an opportunity to mingle and get to know their neighbors! We offer Resident Referrals to those who know of any family or friends looking for a new home! It would be our pleasure to assist them! I am very pleased to hear that you are enjoying your home with us at Brittany Commons. Please be sure to join us for our upcoming Holiday events! See you there. Should you have any questions please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 113590

Verified Resident • 2014

4.7

11/21/2014

Our move in process was flawless. From the time my husband and I walked into the office for assistance, Tammy was there to assist us. Tammy was a great help to us and if we had concerns she put me and my husband at ease. It was a pleasure working with her!

Property Manager Response

11/22/2014

Dear Valued Resident, Welcome to your new home! Thank you for taking time to provide us such positive feedback. I am very pleased to hear that your experience with Brittany Commons. was successful. Tammy is just one of our many valuable staff members of the Brittany Commons team. I am pleased to hear that she provided excellent customer service to you and your family from the beginning. The Brittany Commons staff takes pride in the community and makes every effort to ensure our residents, their families and their friends enjoy their homes! Providing outstanding customer service is our #1 goal. Resident retention is always an exciting way for our team to show our appreciation to each and everyone of you! With the Holidays approaching please take the time to join us in our upcoming events to mingle with your neighbors! Brittany Commons also offers resident referrals to those of you who may know of a friend or family member looking for a new home. If you have any questions or concerns please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 112856

Verified Resident • 2014

4.5

11/17/2014

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Property Manager Response

11/17/2014

Dear Valued Resident, Thank you so much for providing us positive feedback! We greatly appreciate it! The Brittany Commons team takes a lot of pride in the community and is always focused on providing the best customer service. We want our residents to enjoy their homes and the amenities that we have to offer. The feedback from our residents allows us to take the opportunity to focus in areas of concern or address any issues that you may be experiencing. Brittany Commons enjoys showing their appreciation to our residents through our annual events and most of all, Resident Referrals! If you know of any friends or family looking for a new home we would be more than happy to assist them. Please join us in some of our upcoming holiday events such as the Tree Trimming and our Wine and Cheese. Come mingle and get to know you neighbors! Hope to see you there. Should you have any questions please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager 540-891-2990 ajones@horningbrothers.com

Current Resident 107718

Verified Resident • 2013 - 2014

3.7

10/23/2014

Besides the maint. being slow to respond. I enjoy living in the community. The gate works 80% of the time, but the area I stay in has been very peaceful, so it really haven't been a problem up to this point. The rent is a little on the pricey side, but all and all I'm happy.

Property Manager Response

10/26/2014

Dear Valued Resident, Thank you very much for bringing your concerns to my attention and providing me the feedback. This allows me the opportunity to address the situations and correct them in a timely manner. Our maintenance staff strive to be diligent and efficient with all work performed. Our policy is to have to have work orders completed in a 48 hour timeframe unless there are emergencies that need attention. If you have submitted a work order and it has not been completed within this timeframe please contact me and I will follow up with the request and ensure it is handled as soon as possible. We are a gated community and I make every effort to ensure the gates are working. The gates have been working properly for the last 6 months with the exception of a few days that maintenance needed to be performed. During high winds and inclement weather the gates MUST remain open to avoid any damage towards any vehicle. Brittany Commons is a community that has a lot to offer to our residents as well as their friends and families! Our annual community events gives our residents the time to relax, mingle, and get to know their neighbors and the entire Brittany Commons staff. Please join us for our upcoming Fall Festival for food and fun on Wednesday, October 29th! Hope to see you there. Should you have any further questions or concerns please feel free to contact me via email or by phone and I will be more than happy to assist you. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 107526

Verified Resident • 2014

4.7

10/22/2014

The apartments are clean and well maintained. The staff in the office and maintenance are courteous. The grounds are kept in good condition. My only issue is that the gates do not work properly all the time and are left open. Residents should be made aware of those issues.

Property Manager Response

10/26/2014

Dear Valued Resident, Thank you for taking the time to provide your feedback. We greatly appreciate it. Your feedback allows me to address areas of concerns that our residents bring to our attention. Brittany Commons is a beautiful community off the beaten path yet near to all of your needs. Being a gated community gives our residents a feel and sense of privacy. I make every effort to ensure they are working properly for everyone but at times they will need to have maintenance work done which is handled immediately should the gate need attended to. The gates MUST remain open during high winds and inclement weather to refrain from damage to the vehicles in the community. I am glad you are enjoying your home with us and we hope that you refer any friends or family if they are looking to move. One of our many ways of showing you our appreciation is a referral bonus! Should you have any further questions or concerns please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 103972

Verified Resident • 2014

4.7

10/8/2014

Great friendly professional staff! Spacious apartments. Quiet community. Love the amenities. Safe at night and very well lit. Conveniently located near major interstates and shopping malls. Fun activities on the weekend. Family atmosphere.

Property Manager Response

10/12/2014

Dear Valued Resident, I greatly appreciate your positive feedback about the staff and the community! Thank you. Brittany Commons is an apartment community off the beaten path yet close to all your needs. We want our residents, family and friends to enjoy everything we have to offer! Our Fall Festival is about to take place. Come join us for lots of food and fun! (More information will be sent out to the community soon) Brittany Commons team strives towards providing excellent customer service and keeping our community beautiful for everyone to enjoy! We like to recognize our residents with Resident Referral bonuses. We hope that you send anyone you may know looking for a new home to Brittany Commons. We will be more than happy to assist them. Should you have any questions or concerns please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Current Resident 103632

Verified Resident • 2012 - 2014

4.7

10/7/2014

When I first moved in I mentioned cracks in walls, peeling vinyl in bathroom and ceiling fan plate falling...no one ever followed up. However they did come fix a light fixture and pilot light issues. So its half and half. Hate when the gates are not working...for a while there they've been great but looks like they are broke again. Overflowing trash is crazy too; perhaps they need more containers.

Property Manager Response

10/12/2014

Dear Valued Resident, Thank you for your feedback and bringing these issues to my attention. Your feedback allows me to address and correct any concerns that you are experiencing. If you have requested a work order to be completed and have not had a member of our maintenance team to your home please contact me as soon as possible. We try to address work orders in a 48 hour time frame. Emergencies will always take first priority. Our gates have been working properly since March with the exception of 1 week for the gates to remain open near the clubhouse to address an issue. They are very temperamental and may need attended to periodically because they take on a lot of wear and tear. Trash is definitely unsightly and our maintenance team makes every effort to ensure that the compactors are maintained throughout the week. Unfortunately there are occasions items are disposed of in the compactor other than household trash and /or boxes that need to be taken to the local landfill. This makes it extremely difficult to compact our trash compactors. Please notify a member of our staff in the office should you see that the compactors need immediate attention. We take pride in our community and want each and every resident to be proud of the community they reside in. We have a lot amenities to offer, fun events for our residents, family, and friends to enjoy! Please join us for our upcoming Fall Festival! We hope to see you there! Should you have any further concerns please do not hesitate to contact me via email or by phone. Sincerely, Ashley Jones Property Manager ajones@horningbrothers.com 540-891-2990

Floor Plans & Pricing

All (12)
1 Bed (2)
2 Beds (6)
3 Beds (4)

1 Bedroom

1 Bedroom with Balcony or Patio Stamford

1 Bed, 1 Bath | 760 sq. ft.

$1,578 - $1,678

See Floor Plan Details

1 Bedroom with Sunroom or Patio Brixton

1 Bed, 1 Bath | 804 sq. ft.

$1,632 - $1,734

See Floor Plan Details

2 Bedrooms

2 Bedroom 1 Bath with Sunroom or Patio Alperton I & II

2 Beds, 1 Bath | 1,051 sq. ft.

$1,805 - $1,962

See Floor Plan Details

2 Bedroom 2 Bath with Patio or Balcony Greenwich

2 Beds, 2 Baths | 991 sq. ft.

$1,817 - $1,938

See Floor Plan Details

2 Bedroom 2 Bath with Balcony or Patio Kingsbury I

2 Beds, 2 Baths | 1,062 sq. ft.

$1,846 - $1,968

See Floor Plan Details

2 Bedroom 2 Bath with Sunroom Kingsbury II

2 Beds, 2 Baths | 1,094 sq. ft.

$1,853 - $2,029

See Floor Plan Details

2 Bedroom 2 Bath with Balcony or Patio Camden I

2 Beds, 2 Baths | 1,125 sq. ft.

$1,893 - $2,012

See Floor Plan Details

2 Bedroom 2 Bath with Sunroom Camden II

2 Beds, 2 Baths | 1,219 sq. ft.

$1,937 - $2,099

See Floor Plan Details

3 Bedrooms

3 Bedroom 2 Bath with Balcony or Patio Holland

3 Beds, 2 Baths | 1,179 sq. ft.

$1,945 - $2,065

See Floor Plan Details

3 Bedroom 2 Bath with Balcony or Patio Newbury

3 Beds, 2 Baths | 1,320 sq. ft.

$2,267 - $2,400

See Floor Plan Details

3 Bedroom 2 Bath with Balcony or Patio Manor House I

3 Beds, 2 Baths | 1,350 sq. ft.

$2,391 - $2,529

See Floor Plan Details

3 Bedroom 2 Bath with Sunroom - Manor House II

3 Beds, 2 Baths | 1,400 sq. ft.

$2,456 - $2,596

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 63 reviews)

Noise

4.2

Grounds

4.4

Safety

3.4

Office Staff

4.1

Maintenance

4.1

Neighborhood

4.6

Survey Scores (from 484 surveys)

Post-Tour Survey

4.8

Move-In Survey

4.3

Maintenance & Support Survey

4.4

Lease Renewal Survey

4.0

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

4.76%

Manager’s Review Reply Time

Average time to respond to reviews

159.25 days

Features & Amenities

Laundry

Washer/Dryer

Parking

Other
Surface Lot
Reserved Parking Available

Pets

Dogs Allowed
Rent: $50. Comments: | Restrictions: None
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More Info
Cats Allowed
Rent: $50. Comments: | Restrictions: None
Less Info
More Info

Other

Balcony, Patio, or Sunrooms
Over Two Miles of Paved Fitness Trails
Additional Storage
Air Conditioner
BBQ and Picnic Area
Baseball Field
Business Center
Cable and Internet Ready
Cat Friendly
Clubhouse
Coffee Bar
Dishwasher
Faux Wood Flooring
Fitness Center
Gas Fireplace Available
Gated Access
Horse Shoe Pit
Large Closets
Large Dog Friendly
On-Site Maintenance
Playground
Pool
Private Fenced Dog Park
Public Transportation
Recreation Room
Renovated Apartments
Wall to Wall Carpet
Window Coverings
Yoga/Aerobic Studio

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Leasing

Imagine a home where every day feels a little more like the life you ve been chasing. At Brittany Commons Apartments, that vision comes into focus. Choose from spacious one, two, or three-bedroom residences that range from 760 to 1,400 square feet, and step into a lifestyle shaped by comfort, connection, and care welcome to these apartments in Spotsylvania, VA! Spend golden afternoons lounging by the sparkling pool or challenging neighbors to a match on the tennis courts. Wander the paved fitness trails, stretch out on the athletic fields, or simply breathe deep in one of the green, open spaces. Inside, the atmosphere is just as inviting think billiards in the game room, morning coffee in the contemporary clubhouse, or a full-body reset in the fitness center and aerobics room.

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Leasing Options

None

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Horning

Communities

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Questions & Answers (0)

Frequently Asked

How is Brittany Commons Apartments Rated?

Based on 1460 number of votes by renters, Brittany Commons Apartments is currently rated 4.3 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Brittany Commons Apartments?

Brittany Commons Apartments is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

Brittany Commons Apartments is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at Brittany Commons Apartments?

Brittany Commons Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is Brittany Commons Apartments?

Brittany Commons Apartments is rated 3.4 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.

How satisfied are residents with the neighborhood?

Brittany Commons Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Brittany Commons Apartments?

Brittany Commons Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 4.76% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 159.25 days to their community reviews in the past year.

Who manages Brittany Commons Apartments?

Horning

What is the pet policy at Brittany Commons Apartments?

Dogs Allowed

Rent: $50

Comments: | Restrictions: None

Cats Allowed

Rent: $50